I really enjoy shopping at this store - all the associates are friendly, helpful and freely offer…read moreadvice. The layout is organized and it's easy to find what you're looking for, but if you can't find something it seems an associate is always nearby to help. The cashiers are quick and efficient, and a new one shows up quickly when the line gets long so there's never a long wait. You can also order ahead and do "curbside" pickup. There is a separate building dedicated to grilling supplies and accessories. They have a large and wide selection of pellets, briquettes, wood chips and a mind-bending wall of seasonings. There is a good garden section in back with a modest selection of quality plants that you can trust.

I have to say, this was the single most unfriendly Ace I have ever been to. Not subjectively but…read moreobjectively: I was here early on a Friday morning, walked past an otherwise unoccupied cashier - no greeting (no smile, no eye contact, no "Good Morning" nothing), and as I wandered around the unfamiliar store looking for what I needed, no offers of assistance. I practically had to step IN FRONT on someone to ask for the last item I was looking for despite several folks in red vests. At checkout same cashier didn't ask for my phone number for Ace Rewards. When queried, she responded that the transaction was complete and offered a half hearted cancellation and rering. I did decline. I wish this was an anomaly but I was in this store with my son about two weeks ago to a similar response. The only competitive advantage that locally owned hardware stores have over big box stores and Amazon is service. I live in Hawaii (Oahu) and have a home in Phoenix --- Barry's Ace Hardware in Phoenix is amazing. I have already given up and defected to Home Depot in Hawaii for the same reasons as above.

We had such a great experience today at Orinda hardware. Manuel was a true superstar and helped us…read morefind everything we needed and even let my son help with mixing the paint cans. It is wonderful to shop local and Orinda hardware makes it special and meaningful.

Sadly my recent experience trying to return something I bought just two days prior with a receipt…read morewas such an unpleasant one that I will not be returning. The manager insinuated that I was lying about what an employee had told me about the return policy, and made a point to tell me that he would accept my return "this one time, but never again." This was a matter of two items amounting to $20. This is a way to lose customers.

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Really kind & helpful staff! Miggy helped us search 2 chaise lounge chairs from the back storage &…read morethen load it into the car. Great customer service. Thanks!

Excellent local hardware store with good prices, selection and excellent customer service. I'm so…read morehappy ACE is back! And they have delicious frozen fruit pies in their freezer case from a local pie maker in Ripon...ACE is the place to go for home improvement supplies.

I came to this store last night at 2 minutes before closing time (8 pm) and Ron was locking up. He…read moreasked if I know exactly what I needed and I showed him the screw from my tail light and he was very kind enough to help me out. He walked to the back and patiently looked through to what came close to mine. He knew which ones to get prior to reaching the drawers. I ran to the front and got rung up. Best .39 cents plus tax I've spent. I didn't realize this store closes at 8 pm. I appreciate his kindness and willingness to help me despite closing time. The crew together with Ron all stayed a few minutes behind for me (well past closing time) and I really appreciated that as I'm sure they all just wanted to get out of there and go home. I really needed that too, my tail light was loose and I had just seen it was missing not too long before I drove over to Ace Hardware. Thank you so much Ron for helping me out.

Thx Team Ace Hardware, Lafayette There are a lot of dedicated employees in this neighborhood…read morehardware that get me right to their compact and well stocked hardware store items. They are such a refreshing change from the big box, HD, where it's difficult to find an attendant. Maria, at the register was extremely helpful to handle the Ace app on my cell phone and get me two discounts saving me good money. Note: have your Ace app up and ready to go when you walk into Ace and support neighborhood businesses.

Whoever is the manager on June 24, 2026 should be fired or reprimanded. Six employees doing…read moreabsolutely nothing ignoring customers sitting around having a fun meeting swearing. I've been going to the store my whole life and the new ownership is terrible

I came to Pedrotti to pick up a random item to help out my dad, I did ask for assistance because I…read moredidn't find what I needed, the gentleman , Jose at the paint desk was very helpful and nice, he walked me to the correct section of the store. The check out was fast, friendly and Juan is a hoot, friendly, enthusiastic and engaging. The price of the item was comparable to other stores and actually in stock, so that's an added value as well as the location is super close saving me time and fuel.

Staff is always welcoming and helpful. They really do try to help you find what you need. They have…read morea decent selection considering it is a smaller establishment.

I always like going to this Ace Hardware in Waknut Creek…read more They are always well stocked with product and are very helpful in finding what you want to buy. Very friendly and a easy hardware store to navigate than the big stores like Home Depot and Lowe's.

It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

Just can't say enough about the team at Alamo Ace Hardware. Craig, Keith, Bruce, Brennan, Michael,…read moreAl, Marty or Sharon....all so talented. Whether you are looking for simple home improvement items or you aren't quite sure what you need, they likely have it. The BBQ area, the kitchen and the inventory - just amazing. You could go anywhere for these things and some choose to go to the big box stores because the perception is that you will save money. While you may get some things for a little less, the value Ace and their staff provides is second to none. You just dont wait. Walk in and they help you - even if you aren't sure what you are doing. I could be in and out of Ace Alamo before someone even talks to me at Home Depot or Lowes. If you are on the fence, go there - will be well worth your while.

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.