Mirsky did an excellent job from start to finish. Scheduling was very helpful and efficient, the…read moretechnician was very knowledgeable and professional, and the new service to our residential electrical panel and wiring was top-quality. Pricing was very reasonable, a good value.

I read the reviews on Yelp and I thought it was a safe bet. Reading Tim D's review now from…read more3/11/24, it sounds the same. I arranged for them to diagnose a possible broken connection. The tech they sent spent an hour looking around, trying to find the problem. He said he couldn't solve it but we still got charged $411. He said he would have to send someone else. Any estimate for the job? No - he couldn't even make an estimate. When I called Adam, he said they would send a more experienced tech. Why not send someone qualified the first time? What about the charge for showing up and not doing anything? "That's our normal fee?" So, will we be charged for a new estimate? "It's still $250 to show up." Really? I told him we didn't want them anymore and we would like at least a partial refund. He agreed to a refund of $125, but the refund didn't come. I called again and he said they had a miscommunication. Now it would be sent. Still no refund ... We found a new person, a handyman - he said it was challenging, but he found the broken connection and he only charged us $250. Mirsky? Never again ...

I hired Moath to figure out why a few outlets and lamps in my house suddenly stopped working. He…read moreresponded quickly and was easy to schedule with, which I appreciated. He took the time to listen to what I was seeing instead of jumping to conclusions. Then he went through the outlets one by one and did a pretty thorough check. What stood out was how quickly he was able to find the actual problem--it didn't feel like guesswork. After fixing it, he tested everything again to make sure all the outlets were working properly. That extra step mattered to me because it showed he wasn't just trying to do a quick fix and leave. He also gave some practical advice on a few devices in the house that weren't really useful and what could replace them. I asked him about EV charging, and he walked me through different options, including cost and tradeoffs, in a way that was easy to understand. Overall, he knows what he's doing, communicates well, and seems honest. I'd call him again.

A few outlets in a room of my home randomly was providing very low power one day. The breaker…read morewasn't tripped so I didn't know what else to troubleshoot. I did a Yelp search and found Washington Electricians rated very high so I reached out to them. Moath quickly responded within 20 minutes and we were able to schedule the inspection and repair a couple days later. Moath was kind enough to give me an ETA before he arrived. He was able to quickly diagnose the issue: we accidentally overloaded and partially melted some wires upstream since we had two space heaters on the same circuit, but the breaker didn't trip because it didn't exceed the amp rating. He repaired the wires and replaced the outlet. He also inspected and repaired a few other outlets we had concerns with, including one outdoors. He also gave me suggestions on space heaters and how we can avoid this problem in the future. Moath finished the job in under an hour. With all the outlets that Moath inspected and repaired, I thought the repair fee was reasonable, especially since it seemed to avoid any unneeded or excessive repairs. I appreciated how prompt Moath was, his transparency, and how he was very clearly able to articulate what the issue was and what repairs were needed.

Micah did a couple of tricky electrical work for us. He did a fantastic job! He also gave us a…read morevery good price with transparent pricing. Great attention to detail. A pleasure all around to work with!

Did my Tesla charger install. Flawless! Highly recommend hiring them. Quality conduit work and…read morepatch work. Much appreciated

Installer Tim and crew went above and beyond to leave this a super clean and well functioning…read moregenerator install. He took extra time to explain options and did great work. Ana who coordinated also made sure interactions were customer centric. We had a few mid steps with others at the company but once Tim and Ana got involved we had a five star experience.

I've requested a quote through Costco to install a generator in November 2024 after we were hit…read morewith the bomb cyclone. It is now September 2025, and we still haven't finalized on the quote. In fact, they just stopped responding. Jordon was the person who came out to assess where the generator should be placed. He provided the quote to us after a week since the visit. We had to make adjustment to the placement of the generator due to HOA bylaws. I sent him the picture couple weeks after where he stopped responding. I follow up 3 months later, Erin responds to my email in beginning of August. She said she would send me the updated quote, but she was on her way to her vacation. I told her that it was okay for her to get back to me after her vacation, but now she stopped responding. This company may be reliable once you get the installation secured, but until then, it is very difficult to get a hold of someone.

Anthony and Augustine did an amazing job rerouting our HVAC conduit and installing new breakers and…read moregenerator interlock system. The team communicated all aspects of the job and arrived on time. Thank you!

These guys suck…read more They are WAY over priced I didn't even need what they said I needed. I just wanted an outlet changed. They wanted to charge me more than $600 to change an outlet. Found another licensed Electrician who would do it for $50

I'm happy that I found this company; I had never used them before so I just requested an onsite…read moreestimate. They are the electrical division of a larger company and I thought my job would be too small (replace two ceiling fixtures and install two can lights in a plaster living room ceiling. They were professional and timely and I'm glad I went with them. I had the estimator come over, talked about options, made a deposit and then it was seamless. Roger the scheduler was fantastic and provided even more details. We share photos and thoughts and the we scheduled it for the next week. Donald came out, super nice guy, talked a little golf while he worked and then before you knew it , he was cleaned up and done. Highly recommend. Attached is a photo of the dimmable ceiling lights .

I hired Rock Electric in April 2026 for a residential electrical job after being provided an…read moreestimate that included $350/hour for two technicians, plus $125 travel time with a 2-hour minimum, and an additional hour billed at $350. Only one technician, Don, actually performed work onsite. According to office manager Jacob, the second technician, Ace, was "running errands" and picking up supplies. The materials list consisted of 24 feet of #2 THHN, 12 feet of #4 THHN, and two switches. I was billed a flat $250 for materials with no breakdown whatsoever of what any of the items actually cost. What makes this even more frustrating is that the job had been scheduled three weeks in advance, yet Rock Electric still claimed they needed a technician running around at $150/hour to retrieve these basic materials. The scope of work included replacing conductors from strike to meter line side, troubleshooting the front porch light, replacing a bathroom outlet, troubleshooting an office light fixture/switch, and installing Ring doorbell transformer wiring. Not all of the work was even completed. The bathroom outlet replacement was never done, and although the Ring doorbell was connected to existing wiring, it still does not function properly and required further investigation. The job also required a disconnect/reconnect from Puget Sound Energy. Rock Electric charged me $890.63 including tax for this service, while the actual charge from Puget Sound Energy to Rock Electric was $595.95 including tax. When questioned about the difference, Rock Electric claimed that Puget Sound Energy rates "change daily," so they charge a set rate. This was never disclosed in the estimate. I requested a refund for the cost of the second technician who never actually worked onsite, as well as for the difference between what Rock Electric charged me for the disconnect/reconnect and what Puget Sound Energy actually charged them. Instead of addressing the concerns directly, Rock Electric responded with a mock invoice attempting to justify the charges and argue that using one technician supposedly would have cost even more than the two-technician rate. Their general manager Ben also left a voicemail trying to re-explain everything, but there is no reasonable explanation for charging $350/hour for two technicians while only providing one onsite, or for heavily marking up a third-party utility service they didn't even perform.

Billy and Cody, electricians were very pleasant and did a good job hanging a light fixture 14 feet…read moreabove the ground.

I contacted Justin about installing a NEMA 14-50 outlet to charge my EV. Within about a day I had a…read moreresponse and an estimate. I had gotten eight different estimates, Justin's was the best. Justin was able to come out within a week to do the install. He arrived on time and was very professional, and also just a nice guy. I had a pretty ideal install situation, but I was still impressed that Justin was able to complete the job in just about an hour. Everything worked perfectly the first time. The outlet install looks great. Everything is lined up nicely with no damage done. I would highly recommend Alt Electric.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.