I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

We had the technicians Fernando and Chad over this week. They installed security cameras. It was…read morenot an easy job. They were both awesome to deal with, they were patient to figure things out and did a great job to get it done. A 5 out 5 plus performance!

Came out right away and came up with innovative ways to fix my security camera systemread more

Jimmy knows his stuff came out, replaced a 50 inch, did it…read moreefficiently, has a assistant. great job, my new vendor

Recently upgraded my living room tv and needed it to be mounted professionally... No exposed wires,…read moreetc. Reached out to Tech Junkies. I spoke to the owner Jimmy. Very polite & Knowledgeable over the phone. We scheduled an appointment. His tech team, Mike & Jeff, arrived right on time and helped me get everything situated. They knocked it out the park! It surpassed my expectations. They mounted 3 tv's for me in a couple hours. Definitely worth every penny if you're on the fence about hiring professionals versus doing it yourself. Jimmy was a man of his word... the price he quoted me, was the price I paid. No switch & bait tactics that u hear about in reviews from other vendors. I'll post the 3 tv's they did for me. The living room TV was a 77 inch tv with mount & wiring the cables through the walls so it looks clean. The other TV's were for my garage & home office. For those TV's, i just wanted wire concealment... no need for fishing wires through the walls. Once again, Thank you to Jimmy & his team at Tech Junkies. You guys are great and will using you guys again in the future. Happy holidays, fellas!

First Class! Amazing…read morecustomer service by Grant and his staff. Professional, courteous, fair, prompt.

Grant was polite and efficient. Obtained full package with doorbell and cameras. Answered all my…read morequestions. Highly recommended!

They mounted a flatscreen, moves the electrical box and hid the wires. Great work, quick, easy…read morecommunication. I'll be going back for my next electrical project

I highly recommend them for any work they do. They are professional, very knowledgeable, and do…read moregreat work. They were great and easy to work with. They made sure the job was done correctly. I could have had the work done quicker with another contractor but, I am glad I waited until they were available to do the work.

I hired EZ Audio Video Data Solutions to complete a full smart home automation project at my home…read morein the Palisades and I couldn't be happier with the results. The project included a home theater, Control4 system, WiFi access points throughout the house, access control, shades and a lot more helpful gadgets. Everything works perfectly and the integration between systems is seamless. Working with Dorel was an absolute pleasure. He's knowledgeable, professional, and communicates clearly throughout the process. The quality of the workmanship was exceptional -- clean, organized, and done the right way. It's rare to find someone who takes this much pride in their work. Highly recommend EZ Audio Video Data Solutions and Dorel for anyone looking to do home automation or AV work. Couldn't ask for a bett

Dorel was awesome! He came out and installed 5x cameras and the job looks super clean and…read moreeverything works great! He was a pleasure to work with.

I have used Valley Alarm for yours. Recently had problems with it and they came out at a reasonable…read moretime and fixed it. The serviceman was knowledgeable, kind and fixed the problem within a few hours. So happy for Valley Alarm being so professional and prompt!

We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.