Service was on time Very profesional and communicated on…read morewhat needed to be done Value the response and time Request for service was quickly and he would call you before arrival

Carlos did a fantastic job removing my old 65" and installing a new 77". Very meticulously…read moredisconnect and connect all the relevant cables. He was very careful with my furniture, no mess at all, all clean!

Tara was incredibly helpful! Went the extra mile. Thank you!! Very professional. Reliableread more

Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again…read more Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . .

*******Update on this review. After contacting ADT to cancel my alarm subscription, the…read morerepresentative gave me a $250 service credit and lowered my monthly payment. The service I received from the tech. was exceptional. Unfortunately one shouldn't have to threaten to cancel in order to get good customer service.************* I have had ADT for more years than I can remember and I'm now rethinking the whole thing. I have already had numerous issues to which they blamed my monitoring service (which was given to me through ADT.). But when I was about to give them up they came and upgraded my whole system for free with and changed the monitoring service. I decided on I'll stay. They made lots of promises but sadly, they seem to have been empty promises. Now, I am having two windows replaced/installed and to put two new sensors on the windows they was to charge me a minimum of $154 just for labor. Sticking new sticky back sensors on the windows $154!!!!! The whole system was free but now that I want to change out two sensors, oh that's $154. I was told when I got the system that maintenance was covered, and when I called to arrange scheduling they didn't tell me it would cost. Only when the scheduler called did they tell me "I don't know if ADT told you but they charge for that". Well I'll just stick my old sensors back on with sticky tape for free, rethink this whole ADT thing and probably go with any other company who backs they're sales promises. I guess I wanted to believe that was ADT. I guess I should have known better based on my history with them already.

WORST EVER. I cancelled a residential address back in September 2023 and they have continued to…read morebill me. I unfortunately just figured this out and have been calling since June to get a refund. Multiple account managers confirmed my cancellation, and when I called again today to get status on my refund, they are now saying that they have no proof of my cancellation call and are not going to refund me. There is no written cancellation requirement, only the call, so they are trying to get out of paying me.

Great experience with this company. He installed a transfer switch for us. Pricing was reasonable…read moreand fair. Nick was friendly, on time and did a great job.

I have been in the trades for over 15 years. Nick is one of the most hard working, trust worthy,…read moreand capable contractors I have ever worked with. We have used him on countless electrical projects over the years, and he has always executed on time, and on budget. Nick has my highest personal recommendation. Jimmy Powers Owner, Tech Junkies Simi Valley

I hired Mr. Esa to install an EV wall connector for my Tesla…read more We have chatted enough and he consulted very professionally before installation. The installation was super quick and clean. Highly recommended!

Eddie and his team tackled my complex job with skill and efficiency. It turned out to be more…read morecomplicated than they anticipated, but their quote didn't change and they walked me through every step, so I would understand what was needed. They were on time, polite, and true pros. I look forward to working with Megawatt on several upcoming projects. Totally recommend!

These guys are a pleasure to do business with! I had an older alarm with ADT and they upgraded me…read moreto one that looks really cool and gave me the Alarm.com app to remotely control the alarm from my phone. Jeff did a great job explaining how everything works and making it super easy to use as well. Very pleased with my decision.

This company has the worst ownership and customer service ever. Be careful before you sign any…read morecontracts with this company because once you put your name on that line and you attach your bank account they will hold you hostage and you can't get out of it the banks will not help you because you sign for it. If you have a problem with the system they won't come assist you to help you fix it.

Beware of this business. Worker left holes on newly remodeled office walls. Dirty hands left dirty…read moreand for some reason bloody wall. Owner was called and he said he would PERSONALLY come make this right. STOPPED REPLYING.

I made an attempt to install my tv mount on my own but I missed the studs and the weight of the TV…read morealmost pulled the wall out. After a few months of looking at the mount on the wall I figure it was time to call a professional. So I think I started requesting people at the beginning of the week and they got back to me in a good amount of time and before everyone else. He had a price I could work with and other than that it was just scheduling. When I finally caught up with them we narrowed it down and he came on time and he finished quickly. ( pause, lol) I already have my leds for the back of the TV and now I can buy a console to go beneath it for storage.. I will be calling back for some other work.

Of course, Vivint Home Security products look high-quality, but the person who came to my door…read morewanted to come inside my home to sit down. So I let him, and he informed me about Vivint Home Security products. He already knew my name. That bothered me. He wanted a credit card, he asked for my banking information, he wanted my phone number, and then asked me if I had something to drink. I pulled a tendon in my ankle and had it wrapped up. But my dumb, kind heart hobbled into the other room and got him a water. There are 4 places close to me where he could have bought himself some water. Then he wanted to check my credit score. That is none of his business. I didn't want the System right away. I like to think about what I am buying first. Then he leaves my latch on my gate up. I have dogs. He wanted water but couldn't take the time to close the gate latch. I've been reading online that they charge different amounts bc whatever they can get from a person is their money.

I have been with them for 10 years this month and I cannot in good conscience recommend them to…read moreanyone. Significant bait and switch tactics. The cameras have gone bad and the panel no longer works so I had to spend over 1K replacing everything (panel alone is $600). When I spoke with the sales rep they assured me that my indoor camera and DVR is compatible with the new panel. The only reason I stayed with Vivint was to keep the DVR option for continuous video viewing (going through clip after clip on your tiny phone screen is painful and there is no option to watch the clips on your desktop). If not for that I was going to switch to a cheaper option. Surprise surprise, bait and switch first when I spoke with another sales agent after the first said they had set up an appointment and waived the $100 technician fee (sucks because there is no option for self install). Then when the technician came he said the panel is not compatible with the DVR I have and a new one is probably $400. Now of course when I go online I find out the DVR may not be an option at all anymore. I would not have stayed with them had I known that the DVR was no longer an option.