I reached out to them to have an old water softener potentially serviced or replaced. Mike and…read moreWill came out that same week. They were able to service the unit and explain everything about how they work. The pricing was very fair and they left with the unit working perfectly. I ended up asking them back for a new reverse osmosis system in the kitchen. They came back again and took care of it quickly and professionally. I now have excellent water, gained a bit of education on how they work, and all of this done within a week of my first call. I would recommend them to everyone wholeheartedly.

Installed a water filter and water softener. Both installs look and function great, and they…read morecharged less than Culligan wanted for just a water softener with no filter.

Changed the water system in our home from a company that we had been with for over 20 years. We…read morefound five cities, water systems company to be professional, cordial, caring and very knowledgeable about their system. They came out promptly and explained all options that would serve our needs. We could tell the quality of our water immediately after installation. Highly recommend this company for your water purification needs without hesitation. We were overpaying for our service from the prior company with less than satisfactory service after they changed owners in Morro Bay.

Excellent Friendly Service…read more.... Pros: Did a thorough job. Gave good explanations. Reasonable price. Friendly guy. Cons: None! We moved into our newly constructed house in May 2018 which included a reverse osmosis system under the kitchen sink. A few months later, Five Cities Water contacted us about maintaining the equipment and that started a 5 year relationship which continues to this day. Basically, a technician flushes the system, replaces any worn parts and ensures there are no leaks. The usual cost is about $200, although it was $307 in November 2023 because a major piece of equipment gets replaced every 5 years. Aaron provided the service this year and did a fine job. He was: - Flexible with the calendar - Arrived on time - Explained what he needed to do before doing it - Charged a fair price (from what I can tell) In previous years, there were no leaks after the annual visit. This time, a slow drip continued for a few hours so I called Five Cities and spoke to Chris who contacted Aaron. He drove over, quickly saw one of the O-Rings was faulty (a factory issue) and replaced it. Everything was fixed in around 5 minutes. And the next day.....Chris called to make sure we had no leaks and things were fine. We plan to keep using Five Cities Water as long as we own the house.

I have had to downgrade my review because of the decline in service. They have no local rep and…read morethey defer most queries to their local reps. Then, the engineer who is on many of their youtube videos, appears to have been dismissed, so getting any technical information has become more difficult. These are not inexpensive systems, they are also very high quality. They are NOT user friendly, forcing a technician's appearance. If you are wealthy and you have an approved company nearby who KNOWS the system, they are great (4 stars go for product), their service has declined (1.5 star). Average 2.75 rounded up.

This review focuses on the quoting and water quality testing process. I believe that the salesman…read moredoes a good job in trying to convince people to buy their product. If you are not willing to do it yourself, it's a good value. However, you can easily purchase a very good water softener product online and DIY for a fraction of the cost. The part that really sucks is he wasted three hours of our time and gave us a Home Depot gift card with a balance of $0. So scummy. At least we got to test our water quality for free. It motivated me to purchase my own water softener (Fleck 5600 SXT) for 1/7th of the cost quoted (almost $8000 yowch)!

Exceptional service, quality, and value. A whole house water filter was installed in less than 2…read morehours and we are now appreciating soft water. The tank exchange program will occur every 4 weeks for under $50/monthly. I highly recommend this business. Thank you

Good customer service, and always with a smile . Recommended for you and your family.read more

Used twice now quick and fixed the problem in no time. The scheduler was easy to deal with . So…read moreglad they could come out same day. Saved my golf day!

Same day service they came out on Christmas Eve and fixed out water heater issue they were very…read moreknowledgeable and got the job done quickly. Price was great they do not over charge.

Andrew is great, he's worked on our house several times through the years, he's done major work for…read moreus including rerouting water lines and sewage drains under a concrete slab, installing bathtubs, and replacing a water heater, etc. He's professional and always does a great job for us. Highly recommended.

Fucking thieves! Accessed my checking without authorization and stole more than $150, bank said I…read moregave them authorization, I didn't. I tried asking for my $ back and they all but laughed at me. Stay away from these thriving Asshats!

Extremely fast service during a holiday week. They arrived within 2 hours of me calling and fixed…read moremy sink in 30 minutes. If I have any more issues I'll definitely be calling Folkrod!

It's taken 3+ yrs to reach a calm enough mindset to write this review. If possible, even after all…read morethis time, I would give ZERO stars. At the insistence of my business partner, we hired Dan (owner of the defunct Folkrod, now called Agape Plumbing), to do ALL new plumbing on a full remodel of my ranch home. Dan was pleasant enough at first, but his personal issues quickly began interfering with his ability to arrive on time, be at the job when he said he would, or complete quality workmanship. When he was on the job, his frenetic work approach made it difficult for other sub-contractors to work around. Early on, I wanted to replace him, but my business partner who knew him personally, insisted otherwise. For me, the final straw (after arriving 3+ hrs late again) was the rush job Dan did so he could take off on a weekend Vegas trip. His conversation that Friday afternoon was more focused on the gambling he planned to do, than on his careful attention to finishing the basic plumbing work he'd promised to complete several weeks earlier. The contractor and my business partner were out of town already, so I was alone when I decided it might be wise to drive over after Dan left for Vegas and check out the construction site. To my horror, I discovered a disastrous mess which, had it not been discovered w/in a few hours, would have resulted in my well pump burning up; a very costly expense. Because of Dan's rush to turn the well pump back on, ALL the existing plumbing (going from the well to new interior plumbing), burst under the sudden water pressure. My 2,500 gal. water storage tank was empty and the pump was working beyond it's limit trying to pull water up from the well into the constantly emptying tank. The house foundation, the 50' long driveway and much of the exterior grounds were flooded with water! It goes without saying, I fired Dan on the spot. Fortunately, I was also able to quickly find an excellent, very reliable company (Zeek's Plumbing) to come out after hours and start repairing this fiasco as well as several additional problems which surfaced from Dan's irresponsible work. It's been 3+ yrs since I endured this horrible incident with Folkrod/Agape Plumbing. Ever since, I've used and refer to anyone wanting efficient, honest, reasonable AND reliable plumbing work done, to Zeek's Plumbing!

Danny, Please extend…read moremy deepest gratitude to you and your plumbers plus the Almi Landscaping crew. I know you have been by the property to see for yourself how great every single inch of the final grading looked like and it absolutely exceeded my expectations. Southern California Edison has turned on my gas. So, life is returning back to normal...thanks to you and your crew. You, Jesse and the other plumbers were absolutely the best. My only regret is that I will not get to see you and the guys again. I hope we do get to go out to dinner sometime in the future, my husband's and my treat, as it would be the least we could do to thank you for rescuing us. With sincerest gratitude, Susan Smilanich and Bruce Poulsen

Fast response time. They cleaned out a drain and were thorough in doing so. Excellent service.read more