Holy Moly they are awesome! I called them to come in to do our large apartment the place was Literally spotless when they were done. They wore masks and were fast and efficient. I want to keep them for a once a month during covid but price for once a month cleaning is a little too steep for us right now . read more

I took Irma's cleaning services. She is very quick in responding and reasonable. Letti and Alejandra were awesome. They did great job. Very happy with their cleaning. read more

I cannot begin to express my disappointment at the service I did not recieve from Irma's Cleaning. The first time she came, she had said she would be in my home for 3 hours as they would be doing a deep cleaning. She came at 8am and left at 9:22am. Three weeks later I decided to give her one more try. The lack of cleaning was almost indescribable. Every room was unfinished on the most basic of levels and I could see a complete disregard for being true to her word. I was truly appalled. I am extremely disappointed with these people, they were very, very dishonest and completely unreliable. LisaMarie Isley read more

I arranged with this cleaning service to come and clean my condo, and clearly stated it was a 2 bed 2 bath and 1000 sq ft so I could get a price range. The condo was not very dirty, just had been vacant a couple months and needed a last cleaning before new tenants moved in, which I relayed to her. She quoted $150-200. When she arrived she looked around, probably thinking she could get away with it, tried to charge me $300?!!! How in the world do you come up with that number, except to try and rip me off. Again the unit was vacant and had been cleaned months before with no one living there. I told her she could leave. After some back and forth she finally came back to her $200, which was honestly still a rip off. I do not like when people try and overcharge just because we are in Menlo Park, it is insulting and not indicative of a trustworthy person. read more

I am trying to reach her for the past 2 days and no luck. She is not replying to msgs and not answering calls! Finally! she replied, agreed to come on friday at 4pm! and....they didn't show up. read more

They did a great job in the move-out cleaning. Scheduling is flexible, and the price is calculated hourly. Would be better if they could be more responsive. read more

She texted everything regarding price and set an appointment and suddenly stopped responding !!! I've cancelled all the other cleaners because of these people and they suddenly stopped responding. Even they don't pick up your calls posted on yelp . Don't waste time by contacting these guys , please scroll down and look for some others though expensive! read more

Good job done at a cheap price of 60 usd for two per hour. They could be more flexible in payment, accept only cash or check.

Great service on such short notice. Having served 12 years in the Navy, and white glove cleaning methods, I could say I don't like crappy work. They managed to get us in the same day on a such notice. The place looked amazing and there work ethic was very diligent and professional. Letty, And Norma did a fantastic job. If you need someone to tidy up your place in a timely manner, they are your go to. They bring all the needed cleaning supplies, and equipment. As far as quality, it is above par. Attention to detail and every crevice and every corner is cleaned. Definitely on of the quickest, professional, and thorough cleaning service with the quality you'd expect. Great job ladies. read more

Really excellent service. Yuba and Maria were very thorough and did a great job on a final-clean for a very messy apartment. Would definitely call again. Thanks! read more

My entire extended family have been using Irma for over 15 years! She is an incredibly hard worker, her crews after her training do a great job. She's my savior and would not know what to do without her. Sometimes she goes through crew turn over, and its hard yet she always manages to come through. I have recommended her to several family and friends and she's quickly become a must have cleaner for all needs! I see her as a member of our family, we all LOVE IRMA!! read more

They were available in a short notice. 2 hrs cleaning work and the apartment was as good as new. I would definitely recommend their services. read more

Irma's team, Leti and Alessandra did an amazing deep clean of my rental home. They ran a little late but did an amazing job cleaning the house, they even pulled the refrigerator out to clean the back. I also liked that they seemed to be available at my convenience. The other housekeeping service I used booked weeks in advance. I'd highly recommend them and using them again to clean my home. read more

First of all, I am a realtor and I have been working with Irma for the past 3 years +. We have about 70+ homes cleaning with Irma yearly either it's for our open house or before moving in. Irma is our primary cleaner and they do Super good job on details. I had clients asked for her contact info for long term job after cleaning from both buyers and sellers. It's A+++ cleaning service. Thank you. read more

Letti and Wendy did an awesome and very thorough job of deep cleaning the house. I had requested some specific areas to be taken care of and they completed the job without any issues. Would definitely use their service again and refer them to my friends. read more

Letti and Alejandra are amazing. Great cleaning! They're fast, efficient and go well beyond the quick wipe down and mop i used to get from other companies. I would definitely recommend them. Worth every penny. read more

I left early two nights in a row to meet Irma to schedule an estimate with her and two nights in a row she cancelled. :-(

This is my second review on Irma's House Cleaning. I was not planning to write this one, but I want to make you aware the situation before you make your selection. I was a customer of Irma's House Cleaning service for over a year, during which I found that the work is acceptable (some days are better than others, but in general, it is ok), and the fee is reasonable. But what happened to me two months ago is not what I expected: one of her staffs broken the bathroom sink, and the team left without saying anything. I requested to speak to Irma several times after that, she never responded; And her team never showed up for cleaning since the incident. By the way, I am not asking her to pay for the sink, instead I just want to know how to prevent this to happen again in the future. The action they took was very disappointing and you may want to re-evaluate your decision. read more

We have been using Irma's house cleaning service for many years. She is nice and reliable. Her staff is doing a good job. We will definitely keep using their service. Thanks Irma and your team! read more

Put a 5 inch crack across my window and claimed it was always there and it cracked upon whipping. Would not call back not take responsibility for damages. Not what you want from any service. read more

Best cleaners, I have had so far. Always get a good house cleaning with Alexandra and Letti. Feel they treat my house as theirs and try to clean/organize everything so well. Always easy to schedule and very fast but dont miss anything. I have had them as cleaners for a while, and always it has been great experience. My husband and I are very happy after the cleaning, also very professional at the cleaning and scheduling. I dont need to provide any instructions/feedback, Alexandra and Letti know what they are doing. read more

I found out about this house cleaning service through a friend, This was the first time I had reached out to have my house cleaned. Didnt really know what to expect but Irma and Roxana reassured me that they would take care of me. When i came back i was truly amazed. They definitly went above and beyond! I came to a house dust free and smelling like a brand new home! The best part was how clean the bathroom was and they cleaned places i didnt even know needed to be cleaned! There's no doubt about it that I would recommend their services to anybody. If you want a good deep clean to your home i suggest you make an appointment now! I will keep using their services from now on, no need to look for anywhere else. THANK YOU AGAIN read more

Made appointment with me via email and text but did not show or call. I called, texted, and emailed but no reply. Finally, I received a late text that her phone froze and she forgot to tell her cleaning ladies. I rushed home from home to meet her only for her to text me and tell me 20 minutes after our meeting time that she had phone issues and could no longer come. Will not use again. read more

They came 1 hour late. I quoted online for $60/hr but they came and asked whole house cleaning for $200, including inside and outside. I said OK as long as you can clean everything. My house is a newly remodeled house. Cabinets are new but there are invisible dusts needs to be wiped. They only vacuumed cabinets but not wiping using cloth. I have to clean all the cabinets again after they left. And they said cleaning including outside, but they didn't do anything, even window screens nor garage. They only used 2 hours to clean "everything" to make $200, which should be converted to more than 3 hours time. I complained it and asked them to come back again, they said yes on the phone but never showed up. read more

I have been using Irrma's house cleaning for the past couple of years and they are awesome. They are reliable and thoughtful. I would not consider using another service. read more

Irma and her team were very thorough, considerate, and professional. Even though they were running behind from a previous job, they did not cut my time short and even stayed later to finish the job. I recently injured my ankle and needed help around the house. I couldn't have done it without the help or Irma and the ladies helping her. They didn't want to leave until my home was beautiful one of the ladies said to me. In such a tough time, those kind words warmed my heart and made me feel happy to have them in my home. I will definitely use Irma's services in the future and recommend to others. read more

My entire family has used Irma's house cleaning for years!! They are the best of the best! No other house cleaners compare.

Letti and Alejandra were awesome! They even arrived a few minutes early for our appointment. They deep cleaned with attention to details, much appreciated. Both ladies were friendly and hard working, booking was easy, I am sold on Irma's! read more

Today we had our home cleaned for the first time ever. It was amazing!! We just had a baby and just didn't get time to clean very well ourselves. The two ladies were so kind and went right to work and cleaned things we hadn't even thought of cleaning! We're very impressed with the job they did and would definitely have them clean our home again. read more

I have worked with Irma for 12 years and she is amazing. Her team is very hardworking, flexible with schedule, reliable, and do exactly what they are asked. They have very reasonable pricing and I wouldn't use any other service! read more

I lives in San Jose. Irma has been providing house cleaning service for my house more than 8 years. I am satisfied with their service and never considered to change to other vendors. They are reliable and flexible. I don't need to be home when they come. It's safe with Irma and her folks. read more

I have used Irma's cleaning service for the past 6 years for my own house and my rentals. Their service is professional, high quality, and great price. The cleaning crew are friendly, trustful, and flexible. Results vary a little depending on who got sent for your job, but they are all very good professionals. read more

I have been using Irma's cleaning service for the last 3 years now. I LOVE them, they are prompt, reliable and very flexible. They do a fantastic, thorough job of cleaning my house and pay attention to detail. I always recommend them to all my friends and I have yet to find anyone who was disappointed. I totally recommend them! I have a fairly large sized house and four kids and they always manage to do a fantastic job even if some of the kids are home and its a little chaotic. We love Irma and her crew :) read more

Irma, her brother Jose and their team are great. We have been using them for the past 10 years. They are very reliable and thoughtful. They are also very flexible if you need a schedule change. We truly trust them with our house and they always have done a great cleaning job for us. Thank you Irma and Jose! read more

We had been calling Irma for more than 3 years now.She is very prompt in replying to her texts and always lets us know when she is getting late(that is most that I like about her).She is very detail in her job and when given a feedback takes it positively.She takes note when we tell her not to use strong bleaches.I would definitely recommend her. read more

Arrived an hour and 15 minutes late. I was understanding and didn't make a big deal of it because they are typically late unless you are the first appointment of the day. I have used Irma's service several times and each time the work seems to be less thorough. I have a 2 bedroom 2 bath apartment and negotiated the price prior to ever having the first cleaning. I was told 2 maids would be $60/hour. Great deal. Except every time I pay them they claim I'm not paying them enough. (I have literally confirmed the rate at each scheduling). So today.... They show up over an hour late. I asked how long will they need to clean. (I have young kids and take them out while the ladies are working so that they are not in the way). They told me they needed an hour and a half to 2 hours. I was gone just under an hour when they called to say they were finished and needed payment asap so they could proceed to the next appointment. I was 15 minutes from home at that point and told them I was on my way. They called/texted several times as I made my way home to ask that I hurry. I arrived and paid them $70 for 45 minutes worth of work. The ladies were not pleased and immediately called their boss stating I hadn't paid in full. Major attitude and 15 minutes later we parted ways..... FOR GOOD! I do not recommend this service at all!!!!! STAY AWAY. Communication is awful and your time is not valued. I will be moving on to one of the many other businesses offering cleaning services. read more

I called to request a deep clean for a small retail space. I sent photos of the space and explained again I wanted a deep clean. I was given a quote for two people. Three people came instead of two and they were done in under two hours...for a deep clean. Except it wasn't a deep clean at all. In fact the next morning I swept and the dust pan was full of dirt. And I saw full areas where they had not even wiped down or mopped. For reference, the person who comes in to do a deep clean of small house of comparable size needs three hours or more for two people and they are detail oriented bc it's a deep clean. Before they were even done one of the women began standing at the door impatiently waiting for the other two to pack up. When I asked the main person if they had wiped down certain areas the woman at the door began hugging and puffing like she was annoyed. The main person said yes but when I showed her it was dirty she did clean it. Then came the clincher - they wanted to be paid for 3 people even though the quote was for two people. So obviously I'm not using this service again. read more