I bring my favorite person as she raves about the owner who is extremely personable and truly cares…read moreabout her clients. Each time she comes away glowing and happy from her experience. What more can you want than looking and feeling good after your Hair Fiction visit. Only more positive vibes...

This was my first - but NOT the last visit - to this salon. It had been nine months since my last…read moretrim, so my ends were very dry and the layers were sooo grown out. Talar listened to what I wanted and she delivered. My friends and colleagues have commented on my hair favorably, so I will definitely be going back.

I cannot say enough good things about Kinga. She is truly the best--especially if you're blonde and…read morepicky about it (like me). She absolutely nails my color every single time: bright, natural, healthy blonde with zero brassiness. I get compliments constantly after seeing her, and people always ask who does my hair. Beyond her talent, Kinga is just the sweetest human. She's so warm, thoughtful, and genuinely cares about making sure you love your hair before you leave. She listens, explains what she's doing, and somehow always gives me exactly what I want--even when I can't fully describe it. If you're looking for someone you can trust with your blonde (or honestly any hair), Kinga is it. I wouldn't let anyone else touch my hair. Highly, highly recommend!

NISA is amazing! She's been doing my hair for three years and my hair has never looked or felt…read morebetter. I get so many compliments on my hair color. Nisa has also changed my color a few times because I wanted to try different shades of blonde. Nisa has also done my makeup for pictures and events. I have even started taking my kids to her, as well! I love going to Nisa! She is THE BEST!

The place is beautiful and the consultation I got was informative…read more BUT you need to have a lot of money to use their services. I was quoted approximately $5000!!!!! You heard that right. $5000 for a complete hair system and then I still have to go in every six weeks and pay hundreds of dollars for upkeep. I was shocked and devastated. I went to my car and started to cry. No one has an extra $5000 laying around. I'm sure their services are great and the hair is top quality, but they're obviously making a lot of money off of their customers. And that's great if you're wealthy.

Had an amazing experience, went to Jennifer and she was the absolute kindest. She made sure I was…read morecomfortable the entire time. The results were amazing, I've been looking for a dedicated salon to go to and I easily made my choice. My hair feels SO soft and they didn't gatekeep their products!!! They even linked them to me. I was fasting so I couldn't drink their complimentary drinks/snacks but the idea of that being an option is amazing.

I went in for a haircut. I can't go to a regular salon anywhere. I need to go where they have cut…read moreasian hair before... especially thick wavy hair with a mind of its own. I was cautious at first since I've gone to a korean hair salon and paid $75 for a haircut only to look like a christmas tree in the middle of July (needless to say it was in a bun all year long until it grew out) There was only one guy to take care of me and my two friends. We each wanted something different done. I wanted a haircut, one friend wanted a perm and another wanted her hair dyed. I was the last to be done but it didn't wear this hairstylist a bit. He took time to cut each of my layers and checked over and over to see the "flow" of my natural waves. He cut more of my bangs then before and ive received so much more compliments than before. All i did was get a haircut but i felt like a new person! He was great! I wish i couldve asked for his name. He wears glasses and has a mustache? He is the person to go to!

I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

I called to make an appointment and was greeted with the warmest, most enthusiastic customer…read moreservice. Unfortunately, I was told they were fully booked. I followed up by directly asking whether the salon only accepts Japanese clients. The staff member confirmed that yes, Don't worry about the racism and discrimination -- if you're not Japanese, they won't take you as a new client anyway.

This is a truly authentic Japanese hair salon (complete with the massage, the shampoo, magazines,…read morechic interior, and complimentary tea). Everytime I go it is as if I'm teleported back to Japan. If you don't know what hairstyle you'd like the stylists are very good at selecting a hairstyle that matches your face shape (or they will go with your choice on hair magazine). Ever since I found this place I have not gone to any other salons. The price is high especially if you get a perm but I think for the service and the ambience and the quality results it is totally worth it.

I'm really satisfied with my haircut and I'm also happy that I found a salon with a pleasant vibe…read moreand that gets the job done clearly and efficiently! I'd definitely recommend it

It's challenging finding a great AND consistent stylist. I…read morehave booked a couple of appts with Will for my daughter and each time he has given her a fabulous cut and style. He is also extremely knowledgeable and provides great tips and advice on hair health and maintenance. He is just a genuinely wonderful and kind person and I'm so happy we found him!

Performing a hair donation. Over the last 2 1/2 years, from…read morethe beginning of the Covid pandemic and the abrupt closing of hair salons and barbershops, my hair has grown out to average 12 inches of length. 26 inches at the longest Decided since I am blessed with my mother's hair and her mother's hair that I would share the blessing with the needy kids or people that need hair. Big shout out to Kim Sun Young hair design and the ladies who work there for patiently braiding and packaging up my hair I highly recommend this salon as the service was wonderful and I believe it was a valuable experience.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

Although the salon has moved twice since my last review from 2014, my words still hold true and I'm…read morestill following Dana wherever she goes! She is a master at her craft! All the ladies at the salon do a stellar job. The salon is super clean and has a relaxed vibe. Do yourself a favor and book your next hair appt here!

Amazing place to get your hair done! Dana is amazing at what she does and is super quick and…read moreefficient!