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LUX Salon

4.2 (25 reviews)
Open 9:00 am - 5:00 pm

By appointment only

Updated 2 months ago

Services - LUX Salon

Applying hair extensions

Bridal hair services

Chemical treatment

Color only

Cut and color

LUX Salon Photos

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Recommended Reviews - LUX Salon

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Reviews With Photos

Directly after first appointment.

Unfortunately, I had a very bad experience at Lux. Starting with the good: the salon is beautiful, comfortable, and the staff was friendly. I met with the colorist for a full balayage and showed reference pictures of light brown balayage. My hair is naturally very dark-I'm well aware it can take multiple sessions to achieve a super light base color. However, the stylist assured me that the placement would still be what I wanted after one session, even if the color was slightly warmer. I asked the colorist how many rounds of bleaching we'd need-as all of my other salon experiences did at least two processes-and he said just one because we "couldn't keep me here all day." After my hair was finished processing, an assistant took all the foils out in the bowl and began washing and applying toner. The colorist did not check the result of each foil before toner was added. This is important because my hair bleached completely unevenly! Some strands closer to my neck were platinum blonde while areas on top were brassy orange. I was surprised that the colorist did not check this and touch up any areas that did not lighten evenly. My end result was chunky, brassy, asymmetrical highlights that could not have been more different from the reference photo I showed and looked nothing like typical balayage-style. It seemed that the colorist just did a quick highlight service, rather than actually catering the process to the look I requested and paid for. I called the salon to get this fixed and, after the owner requested photos, they obliged. Lowlights were added and my hair was re-toned, however, this did not fix the fact that some areas bleached to completely different levels nor did it fix the placement. At one point, I asked the colorist to add more lowlights to an area I felt still looked 'chunky' and he declined. It does not look much different than it did pre-fix. The owner seemed genuinely concerned and checked in with me during my correction. However, it wasn't worth complaining again because fixing this would require way more than lowlights and a re-tone and I did not want anything more to be done at this salon. I spent close to $300, haven't worn my hair down since that day because of how bad it looks, and now have an upcoming appointment at a different salon to get it fixed. ***Update: The owner being so defensive in her responses to any negative reviews is a huge red flag and super unprofessional. It seems incredibly petty to go back and forth with he said/she said (like she's done to other reviewers)-but her lying about a simple thing like me saying to her 'I'd be back soon' is very, very strange when that simply did not occur. Upon leaving the second time I did not exchange words with her other than a head nod as she was with another client. Clearly the owner does not accept criticism well and I am glad I did not come in a third time as she certainly creates a hostile environment for those who are unhappy with their results. Overall, very weird to see how reactively and immaturely the business owner responds to comments. Yikes.

Wendy C.

I love this salon! Great relaxed atmosphere. Very good customer service. Margo is fantastic and very talented. She always knows the latest styles and her coloring is magic. I would never go anywhere else for color. She takes time to listen to what your vision is and gives honest feedback and suggestions. I would encourage anyone to put your trust in Lux and give them a shot. They were also great with my daughter. Patient and understanding of a teenage girl's hair needs and gave her a cut she was very happy with.

Partial highlights and cut.

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3 months ago

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1 year ago

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1 year ago

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3 years ago

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5 years ago

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5 years ago

Business owner information

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Sarah G.

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4 years ago

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4 years ago

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5 years ago

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Sarah G.

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7 years ago

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7 years ago

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5 years ago

I followed Jeff from his previous salon and love the new salon! Finally a super comfortable hair washing station!

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Sarah G.

Thank you Katie. We appreciate the great feedback.

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5 years ago

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Sarah G.

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6 years ago

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7 years ago

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Sarah G.

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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Sarah G.

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6 years ago

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7 years ago

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7 years ago

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7 years ago

Margo is fantastic. Always does a great job. Highly recommended.

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7 years ago

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7 years ago

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Ask the Community - LUX Salon

Does consultation have a price for a balayage?

No Consultations are always free. Call or stop in for one anytime.

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Review Highlights - LUX Salon

Owners Sarah and Margo, besides gorgeous and talented, have the unique ability to bring out the beautiful in all of us.

Mentioned in 8 reviews

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Shana Hair Salon - Digital Perm

Shana Hair Salon

4.4(55 reviews)
3.9 mi
$$

Just moved too far away from the Chicagoland area to save my haircuts for Shana. Someone in Philly…read morewill have big shoes to fill, and I don't know if they ever could! I have been going and spreading the gospel of Shana for all the years since my last review. Because I moved to St Louis and then covid ruined my year in Chicago, I didn't get to have many haircuts with her in the past six years, but I did when I could, and the few times I've had to settle for an emergency haircut elsewhere (Chicago Chinatown, flushing new york, etc) , no one was good as her. To me, what makes her incredibly special is how great my hair can look without any effort. I am a very low maintenance person, and no one else has ever given me a haircut that looks great just by me air drying my hair lazily. Plus, if I let my hair grow out, it somehow maintains some semblance of shape for a long, long time. How!! It's magic. Nowhere else have I been able to get this. Sure this is just one person's low maintenance needs. But honestly it's a big ask for a stylist - give me a nonboring haircut, but I don't want it to look like crap when I don't style it. No one else has been able to do achieve that for me. And from the time I've spent in the waiting area/waiting for my hair to dye, etc, and seeing other clients come through, it is clear Shana strives to understand each person's needs individually. And of course she's always offering advice based on each person (that you should always listen to!) All the things I said in my previous review are true still, she is of course a skilled technician. But also magical, to me at least. And I know it's just hair! But it was always great knowing I could always rely on Shana for a great haircut, and this void has been hard to fill now that I moved. Everyone should go to Shana, especially if you have thick Asian hair like me!

The staff is very friendly and hardworking. Shana knows what she is doing when it comes to hair and…read moreshe makes my hair so stylish...! After the cut and the digital perm, she taught me how i can maintain my hairstyle.

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Japanese permanent straightening before and after

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Two block hair cut for woman

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Girl's cut

LUX Salon - hair - Updated May 2026

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