These guy's know what they are doing, the front desk is friendly and very helpful. I came in for a…read morerock chip fill to prevent crack propagation during the cold weather. As I watched the guys do the repair, I noticed they would lay their clip board right on my paint, they also draped extension cords on the paint, I watched them repeatedly rub the paint with their hands, not sure why, but these are all good ways to leave scratches and swirls in my ceramic coating. Just some observations of complacency. Was all covered through my insurance so it was a no money out of pocket and a quick in and out and an easy appointment.

A very minor rock chip and their attempt failed. It doesn't look much different than before, except…read morefor one part appears to have worsened. Wish I went elsewhere. This bugs me. Maybe too "Speedy" MM

If you saw my other recent review about getting auto glass replaced, you now know I wasn't joking…read more On our way through the Fraser Valley our car found another rock and our windshield made a new friend. We contacted Sumas auto glass as they were on our way back to the states and I would rather get a chip fixed than have to get another windshield replaced. The folks at Sumas were friendly, knowledgeable, fast and fair. They let us know that they couldn't properly seal the chip due to size and depth and so they didn't charge us for the service. They also noticed a plastic piece on our car was loose and fastened it for us. If you are in the area and in need of service I highly recommend the fine folks at Sumas for your auto glass needs.

Excellent customer service, quality work. Go above and beyond to make their customers happyread more

I had one good experience with this company, so decided to use them again when someone hit my car…read more That second experience was a horrible ordeal! They didn't give the rental car I was promised, even though I was assured, the day before, that it was booked. They promised my car would be ready on a Sunday. It wasn't. Unseen damage. Isnt that their job to see/estimate it? I went in the next day when it was promised again, but again, not ready. I called the next day and they had "run out of double sided tape". Finally I was told I could pick it up on Thu at noon, but again, it wasn't ready! To add to all those broken promises, I asked them to "buff out" the many little scratches on the paint. I had to pay $500. for it myself as it wasn't part of the claim. It was all clean and shiny, but the scrapes were still there. I felt ripped off.

I can only speak highly of the professional service of the staff at the Abbotsford Shop. They were…read moreprompt with my service even though my vehicle was repairable. They went the second mile when it came to issues in my claim with ICBC. I assure you that you will not regret your experience with them. Will G.

Highly recommend. Helpful, courteous staff. They kept me posted on the status of my car repair. My…read morecar was so clean, inside and out when I picked it up I hardly recognized it.

Fantastic service! I've never had a claim before and they made it so easy. My car looks brand new!read more

I've brought several vehicles to Avenue Body Shop in Abbotsford over the last 10 years. They've…read moredone everything from welding and body repair on my old collector car, minor collision repair, and cracked windshield replacement on all of my daily driver. The latest was my Jeep JK that suffered a major collision. They were great to work with and negotiated with ICBC on my behalf to a repair that was fair to everyone. The best of all is my Jeep looks better than ever. Great body and paint work and just nice people to deal with. They will continue to get my business should I ever need them again

Just got our 2006 ford explorer back from them. The repair job was fantastic! even though the…read moreoriginal paint is 9 years old the new paint on the replacement bumper matches perfectly!. They provided us a nice little courtesy car. Repairs where done in a timely manner. On pickup they went over the vehicle pointing out what had been done and why. I would not hesitate to go back! Thanks guys!!

Thank you for your excellent service. Great experience highly recommend…read more I definitely will return for future services that I need. Thank you

One of the best places in Ridge Meadows to get your vehicle detailed. While prices have gone up in…read morerecent years, the work is superb!

When I encountered unexpected car trouble out in front of Kirmac today, I went in on a whim and…read moreasked for assistance. The issue I had (a bolt had punctured my tire and I could not drive any further) was not a collision type problem, but since changing tires is not in my list of skills I went to ask for help. Right away I was greeted by a very friendly front office person, and within minutes another staff person was out on the street assessing my tire, in the rain no less. This kind staff person got my car to the shop, took the time to change out my wrecked tire for my spare, and when I went to pay for the service I was sent on my way. What amazing customer service. I am grateful for the kindness.

This is by far the worst autobody shop in Maple ridge I…read morebooked an appointment 2 weeks ago to have my truck looked at after i had it a deer .I received my claim number promptly from ICBC and took my truck into Kirmac on 228th street in maple ridge. I was greeted and taken outside to have photos of my truck taken and a file created. I then left and had fully expected a call back in about 5 days. When 7 days went by and i had not received a call ,i called them, only to be told it was in ICBC hands and it could take up to 4 weeks to get a response from ICBC. During this conversation the women on the phone kept calling me HUN, and told me if i did not like the way things were moving i could call ICBC and have my vehicle towed to the shop if i felt it was unsafe to drive and then wait for the process to unfold ,this women spoke to me like i was a child and the entire time talked to me in the most un business like and unprofessional matter, and to make matters worse continued to blame ICBC for how slow they are and it could take up to 4 weeks to hear back from them. Another week goes by and i decide to follow up with the ICBC claim center, i call them only to be told that the body shop (KIrmac on 228th street in Maple ridge) has not even sent in my photos or estimate yet and without these, there is nothing they can do ,Now i fully understand ICBC point of view I call back to Kirmac again and ask how things are going and the person who answers the phone says to me ,let me look at your file and then says we are working on it and we will send it in today. At this point i had had enough and basically asked why it had taken so long and was given the run around the week before .I was basically lied to the week before and i believe the women on that day did not even check to see if it had been sent or not I then went into the shop after work. i admit somewhat agitated as my truck has now been driven for two weeks with one headlight and signals that are not working. The manager comes out and starts telling me we are working on it and we are extremely busy and will get to it in the order of our appointments, I then pretty much lost my temper and said if you had told me this two weeks ago i would have gone elsewhere to have my truck looked after, Its not my problem your understaffed or have to big a workload ,your problem here is honesty, and your unprofessional way you treat customers. i have since taken my business elsewhere ad i am writing this review to warn other people about just how bad this shop is and the management that works here

From the time I dropped my vehicle they were very efficient with their time, including having me…read morepicked up by the rental company five minutes after arriving. I had bought my truck recently to go on a road trip and I the urgency of getting the vehicle done in time. They went above and beyond by staying late to paint the truck and made their deadline even Though it meant overtime for some staff. Their communication was great, the truck looks fantastic, cleaned and detailed and I give them two big thumbs up. I have never used craftsman before and will definitely go back.

Excellent work in painting my truck. Helpful with the loaner while the work was done in a…read morereasonable time. Friendly staff and service. Only notable issues was that they forgot to epoxy around the window seal on the passenger side and they didn't attempt to align the plastic impact prevention strip properly after the work, but both were minor issues that were quickly resolved.