Ryan just completed my spring aircondition He arrived on…read moretime and completed the check in a timely manner. The unit is only 3 years old, so it was just maintenance. I had previously used a company for the last check 6 months ago who said I needed additional parts which were going to cost $400 plus, which I did not buy. The unit is working well, so it does not appear those services would have been necessary. I appreciate honesty and based on the service feel that this is a company that can be trusted. It is important to me to use a trustworthy company.

Recommended ridiculous repairs that weren't needed to a long time customer. Didn't care when they…read morelost that customer's business.

Alex is too much of a professional, he shared even with me about purchasing the proper filter. No…read moreother tech has shared that. He is professional at communicating, Also showing any other awareness issues. He is respectful and I am very empowered about the knowledge he knows about Air conditioning. Don't let his size fool you he is fully equipped for the Job. Thank you Cool Experts for sending Alex.

They say you should always get a second opinion. Well, I'm really glad we did! Our AC went out, and…read morethe first HVAC company that came out told us our breaker was bad and that we needed to call an electrician to replace it before they could look any further into the problem. We decided to call Cool Experts because they came highly recommended by a friend. They sent an HVAC technician out the same day, which was already impressive. The technician took the time to thoroughly diagnose the system and showed me exactly what was happening. He explained that when the system froze, the blower overamped, and that is what actually tripped the breaker. He didn't just tell me what was wrong, he took the time to show me and educate me on what was happening with our HVAC system. He also gave us honest options. repair our 20 year old air conditioning system or consider replacing it. There was no pressure, just a straightforward explanation of our options. We've had several AC and HVAC companies work on our home over the past 20 years, and Cool Experts is the first company that has really taken the time to explain our system to us in a way that actually made sense. Hands down, the most knowledgeable HVAC technician we've ever had come to our home. He was professional, thorough, patient, and genuinely seemed to care about helping us.

Tuffy's Air Conditioning & Heating Service has been an absolute hero in getting our air…read moreconditioning up and running again. From the very first call, I knew we were in good hands: the owner personally took my call, walked me through troubleshooting steps to try before the technician could arrive, and made a stressful situation so much easier. Our technician, Angel, was phenomenal--coming back several times, working in the blazing heat of our attic, and never giving up until everything was fixed and running perfectly as fast as possible. Their dedication to service, professionalism, and communication is superior. They're always available, always kind every time I call, and they genuinely care about their customers. We live in Weatherford, and it means a lot that a local company like Tuffy's truly cares about us. They feel less like a vendor and more like friends. If you need honest, hardworking, reliable AC service in Weatherford, call Tuffy's. They've earned our trust and our highest recommendation.

This is the AC company you want! I have used them for 23…read moreyears and they are the greatest company! People are great, service is reliable, and they will help you out however they can. Steve has talked me through issues to fix my system rather than send a teck and charge me, several times. They have replaced parts, pieces, and whole systems for me. They always do what is right and most affordable for you. I can't praise these guys enough!

Thank you Ally! Mike came out on Monday and did a fabulous job restoring my air. He prompt,…read morecordial and very professional. He explained what he found and what he was going to do . What a nice man and very good at his craft. I will definitely tell friends and family about the great job you did. Most of all your pricing is reasonable!

Job well done! I was given this company as an authorized…read moredealer/ technician to repair my Diakin leaking evaporated coil. Once the call was made it was "Boots on the ground" because Ms, Christy was able to get me scheduled that day(4-6pm). However, she did better and called me back to ask if she could send a technician within 30 mins. (Yay!!) I was inside my home with temp at 87 degrees. Mike and Tarion were professional as they diagnosed the issue. Mike did a great job explaining to me what the problem was and confirmed my warranty information. He also took pictures from the attic to show me what was going on with the coil. I was given a quote for the work. This is where I didn't quite understand why it was so pricey given Chat GPT was providing the average cost much less. I spoke with Tony, and he provided the breakdown for the estimate for the labor cost. The two men were good and I appreciate Drew and Sam for their hard work and willingness to make sure all my questions were answered. They were professional and friendly and very nice guys. They were quick because it took 2.5 hours to complete the job. Because of that, I overlooked the very expensive labor fee. :-) I would give the company a five star if I felt they showed complete transparency with their labor fees per hour. I know most companies do not want to disclose that information, but this provides the consumer with a sense of respect and not being taken advantage of the situation. I feel this would be a fair. All that to say is, I am happy to be back in a cool home. I now have a home warranty. All I pay is a deductible. :-)

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!

I'd be careful calling them - even for a new project quote!…read more First, I was charged $59 even for a new-install quote, which most or all other companies do for free. Moreover their quote was $16k when most other companies quoted me around $10k. Was a waste of time and money.

I have a similar story to many of these reviews - found these guys randomly, after being screwed by…read moremy own installer (long-time maintainer, too) and another company, as I was trying to hunt down someone trustworthy to take care of the immediate, but also future issues. They took care of my immediate AC issue, couple of years back. My original guys left us sweltering. One other smaller company didn't diagnose the issue properly, and AC was down again in a day or two. I happened on this company, and the AC has worked great for years, since. This year, my 12+ year old outside condenser had several issues which cascaded into breaking down totally. Bad cap and a very tired motor started melting wires in the relay. The condenser probably needs to be replaced altogether, eventually, but Vince saved me the cost of a new car (this is a 5-ton unit), for now, by repairing everything. And, including the time to run out to pick up the proper motor, he was done and we were back up within 2 hours. Amazing. And, now I can start a savings account for a new unit in a few years, hehheh. It matters. Their communication is perfect. Courteous, from the get-go. But, if you're technically-inclined, like me, also explains everything thoroughly so that you will feel very comfortable about your decision, if you have one to make. I would like to speak to those reviews complaining about price comparison. I think we all know that you generally are going to "get what you pay for", and tend to ignore those unless there are tons of them with details about shady people, right. (Which there are not, here.) But, another thing to consider, is that these guys are so dang great at what they do, they are in and out in record time. That means a lower cost [to you] on the labor side of things. I'm perfectly ok if they tend to choose higher-quality parts that cost a bit more. The guy knows his stuff and is aiming to not have to return for the job. Just something more to mull over, if you're on the fence or anything. I wound up joining the membership program, this time. That's how much I trust them, now.

This is the absolute best AC company in Texas. I called at 930 in the morning and my technician…read morecame by only an hour later between jobs and helped me out. My house was not cooling at all. He looked my system over top to bottom and checked the whole thing for leaks and found it and fixed it and toped it up on refrigerant. Charged a great price and even gave me a discount to help me out. Later in the day when it looked like it wasnt cooling much better he came back after he had already made it home and replaced another part, fixed a fan blade explained the issues and did it all for free!!! For the second visit. Cannot recommend Airtex enough. If you are looking for a trustworthy, locally owned small business for all your air conditioning needs you should use Airtex. I will be a lifelong customer and FAN (haha).

About 3 AM on a Sunday morning the night before we were to leave town for a week, our home A/C was…read moreblowing nothing but hot air. In the middle of the 100+F days of August, we couldn't leave the house without air conditioning. I called and left a late-night voice message with our long time HVAC pro, Kelly Freeman. Hours later he called and offered to come by before he started his planned work for that Monday morning. His prompt response, quick diagnosis and immediate repair of our system saved our scheduled vacation! We have used AirTex for many years and have never been disappointed. I highly recommend them for all your HVAC needs.

These guys are the best! They came out for a quote very quickly. Diagnosed the problem and being…read morethat our unit was many decades old and we had been planning on replacing for a few years anyway we agreed on that being the best option. This wasn't an emergency but they still were able to get the job done very quickly. Our attic space is very low and our set up needed quite a bit of work with changing some duct work and adding things that were missing. They finish in one day and it looks great. We also had them take a quick look at our other unit which we had replaced 5 years ago and he discovered they didn't properly install the exhaust so co² was leaking into our attic and previous installers left a portion without insulation around the ducts. They were great with providing images of the problem areas and then the images once the work was done. They also personally showed me a couple of things about the units. (E.g. the filter placement shut offs) Very nice straightforward men, polite, and extremely hardworking. 10/10 would recommend!

After weeks of issues dealing with my subpar building maintenance team and an inexperienced and…read moreunprofessional contractor, these guys did such an excellent job. Fast, friendly, helpful, and obvious professional and customer service expertise. Thank you for being the ones who were willing to do the job and do it right!!