Hotel was clean and location was perfect. The inside is beautiful. Staff were extremely pleasant. Would highly recommend this hotel.

Good location for what we needed. Positives- Staff very friendly and attentive. Well kept and modern lobby and rooms. Check-in was a breeze using the app. Rooms amenities are good. Also good noise reduction for the location being so close to freeway and major roads. Negative- parking is limited unless you use the $65 valet service. Just not many options. read more

Unprofessional staff who were unwilling to compromise or problem solve a very easily fixable circumstance. This hotel has a "passenger loading/unloading zone" directly in front of the hotel. It is identified by a painted white curb extending roughly 30 feet in length. At one end of the painted white curb, there was a cone set up with the word "valet," indicating the area was used for valet purposes only. In front of this posted cone was approx 15-18 feet of legal curb space, having no painted markings or signs indicating that you could not park there. THIS IS WHERE I PARKED. To be clear, their posted "Valet" sign was to the rear of my vehicle. Not in front of it. I would say it was position right about where my rear bumper was. At the other end of the painted white curb, the hotel thought it okay to take possession or approx. 15-18 feet of legal curb space prior to the start or the painted white curb line indicated by another "valet" cone well ahead of the painted white passenger loading space. Moving on, I was informed by the valet attendant that where I parked was only reserved for the hotel valet. I indicated that the area he was referring to was legal parking space and that my car was legally parked. Further, I noted that they didn't have the right to assume legal parking curb space as their own just because they wanted to be able to park at least three vehicles in front of their hotel, which is what he told me. The staff, valet and front desk, stated that my car would possibly get towed if I didn't move the vehicle. I showed the front desk attendant where the curb was marked white and where it wasn't. She acknowledged the difference, but at first she couldn't tell the difference. She proceeded to deflect the issue toward the valet staff, but still contacted/texted her immediate supervisor Sabrina who told her that the city of Seattle would most likely tow my vehicle if it wasn't moved. I advised the front desk to have Sabrina call me directly so there's no middle man. I also knew that they were having immediate and direct contact with each other at this time of the situation. I received no call from Sabrina. Not a good look, Marriott. After waiting approx 10-15 minutes for a call and concluding that it was unlikely that Sabrina was going to call me, right then and there, I decided to move the car from its legal spot, reluctantly. It should be noted, the "preference" of the valet to have room to park three vehicles in front was there, even with my car parked where it was. Now that I moved the car, they now had room for 4 cars. I know some readers may be rolling their eyes, or thinking this is a trivial matter, but the street parking in the area is very limited and the only other logical option is to pay AC Hotel $65 to park valet overnight. So yes, seeing an open space to park and then being told I have to move with really no legal authority, only preference, is super frustrating and bothersome. YOU DON'T HAVE THE RIGHT to occupy legal parking space without a valid permit or authorization from the city. This could have been resolved by acknowledging that I was legally parked, but still asking me politely if I could move based on your related "high hotel occupancy" or any other reasonable or understandable circumstance. Then, if I were unable to find street parking, follow up by offering a complimentary over night valet service for my car. This would have quickly dissolved this hotel-created confusing situation. Instead, you tried to scare your paid guests with the idea that their car would get towed away if not moved. Really? Is that really the best way to resolve an easy parking issue from the confusion that you guys created? The way this issue was "handled/not handled" will always be an issue with me with AC Hotel, Seattle Downtown. Be better. PLEASE MARK AS "USEFUL" IF YOU FOUND THIS POST TO BE HELPFUL IN ANY WAY. read more

AC Hotel Seattle Downtown - Hotels Near Me - Seattle, Washington

This hotel is a mess from top to bottom. Rooms are not ready at their 3 pm check in and the staff acts like it is normal. As a top tier loyalty member I was treated like I did not matter at all. There was no effort, no care, and no sense of basic hospitality. I have stayed at many Marriott properties and this is the most dysfunctional operation I have ever seen. The staff does nothing to fix the problems and shows no respect for guests or their time. Save yourself the frustration and stay anywhere else. This place is an embarrassment to the Marriott brand. read more

I quite enjoyed this hotel. The gym is decent, there is no sound bleed, the rooms are modern, and the beds are comfy. I didn't get to try the breakfast but it looked wonderful - they also have made-to-order items. The staff are super nice too. read more

AC Hotel Seattle Downtown - Hotels Near Me - Seattle, Washington

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I stayed here for five nights and six days and got a room with a nice view of Lake Union. Comfy bed and good space is all I need for a solo travel, and that's what I got here. I love the location a lot. South Lake Union is a very walkable neighborhood with sights, bites, drinks, and a few stores within walking distance of the hotel. You can also walk to nearby neighborhoods and sights such as Belltown, Capitol Hill, and Pike Place, and even to the Space Needle area--if you have tho se legs! (Walkable, yes, but still a good amount of mileage.) If not, then public transit is very accessible from the bus stops nearby the hotel--which is much cheaper to take than renting a car and ridesharing everywhere AND the better alternative to paying for parking IMO. My Platinum status was acknowledged, and I got a $10 daily food/drink voucher to use. The alternative to the voucher was receiving points--I don't recall how much. I also appreciated the late afternoon cookies and the evening lavender sachets and shower aroma tabs that the hotel offered. Can't comment on their breakfast and bar because I didn't try it. I do agree with another reviewer here who called this place non-pretentious! I would highly recommend this hotel because of its prime location and clean premises, and would definitely stay here again whether by paying cash or with points (the latter of which is what covered my stay). read more

I stayed at the AC Hotel for one night while in Seattle. The property is tucked away on a side street but still easy to spot from a major highway. Upon arrival, I was immediately greeted by the bellhop and assisted at the front desk by a young woman who seemed new but was friendly and helpful. The check-in process was quick and smooth, and I couldn't resist grabbing one of the freshly baked chocolate chip cookies at the counter--it was delicious. My room was spotless, comfortable, and just what I needed after a long day of travel. For sightseeing, I rented a Lime scooter just outside the hotel and rode to the Space Needle in under 10 minutes. The location is convenient, the staff welcoming, and the hotel well-kept. I would recommend the AC Hotel and look forward to staying here again on my next visit to Seattle. read more

AC Hotel Seattle Downtown - Hotels Near Me - Seattle, Washington

Hotel was extremely clean and staff was helpful. In walking distance of many restaurant

Clean rooms, no carpet, lots of pillows, comfortable beds. The front desk was very helpful and friendly. There is a small fridge with two bottles of complimentary water. There is an in room safe but ours didn't work. There is a convenient bus stop across the street for going to the major attractions like Pike Place Market and the Space Needle. If you are a walker it's even a comfortable 20 ish minute walk. Down the street about 300 feet there is a deli for a late evening sandwich and a nice coffee shop for the morning. read more

Room was cleaned daily I ate at the bar a few nights good food and attentive staff. There are many options to sit in the bar areas if you wanted to work out watch sports and had a few access to the exit. Its pretty close to the mall. read more

This is very nice AC in downtown Seattle. Truly enjoyed the service, and willingness of all staff to help, invariably. Rooms are pretty good, in standard A/C style, adequately sized. The cost was reasonable, a bit more than warranted, but not by much. Location was slightly less than desirable, just few mins longer walk to everything I needed. I was there for 1 night on business, and gladly stay there again. No complaints. Solid choice! read more

While visiting Seattle I stayed at the AC Hotel for a few days . The AC hotel is a new hotel newly built /designed. The rooms are very modern , nice and clean . The lobby area is nice and smells really good . The concierge, parking attendant, bar manager were all so kind , helpful and provided top notch service. While my friend and I stayed at the AC we decided to have a few cocktail and appetizers at the bar . All were delicious. The AC hotel is easily accessible to downtown Seattle , Pike Place , shopping, etc. I highly recommend. read more

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super friendly staff and ideal location situation right in the heart of Seattle's CBD downtown. Rooms were clean and the bed was comfortable. Ideal spot if you're looking for something non-pretentious and within walking distance of many of Seattle's sites. It's right along the bus line as well. Loved the little cafe as well...the menu is limited but everything was yummy. read more

I visited Seattle for the first time during the week of 6/25/25, and staying at the AC Hotel was just what I needed. As a photographer, I made it a point to explore so many areas in the city and the hotel's location was walking distance to a lot of highlights. As for the staff, they were so friendly and welcoming. As for the food, the servers were pleasant and I had the pleasure of enjoying morning coffee with a nice breakfast before heading out with my camera. Upon returning, I also had a great time at the bar. The bartenders were always nice and had great conversation. The vibe of the lobby, bar etc was quite relaxing. As for my room (1002), it was perfect. Starting with the stunning view, LARGE TV, climate control, and plenty of towels & wash cloths. The cleaning staff was great and I must also comment on how quiet the hotel was. The only thing I would've liked to have was a container for ice, but it's a minor issue. I'm still giving 5 Stars and will stay again during my next visit to Seattle. read more

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Super staff. Centrally located. Walking distance to anywhere. Simple but comfortable room. Great view!

Great hotel. Kinda in the middle of everything. A 20 min walk to pikes peak. It is valet parking only and that's $65 a night soooo kinda steep if you have a car. Rooms were clean and the front desk guy was very nice and helpful!! I'd stay here again. read more

This hotel is very Clean and modern! The staff is attentive and the main bar downstairs is a great vibe and chill spot for a drink before heading up to your room. read more

Stay was great until I got a random charge from their little market that I never went to..and then a lot of charges for almost $4k from an online gift card company. The charges were made to the card that I put down as the incidental deposit, which I only used for this hotel. Good luck trying to get a hold of the manager SABRINA ALKIRE, im assuming she's in the scam as well since she never bother to call back, not even once when I called daily for months to get this resolved. read more