I contacted Roto Rooter because I had a downspout that was causing water to overflow onto my porch…read moreand drive areas rather than just down the pipe. I knew Roto Rooter had a camera service (from previous experiences, also their work was good tho expensive) and really wanted that to tell what was going on vs just blasting the issue with water. When the technician arrived, I told him about the issue and he said that he would blast it with water and then someone would come out with the camera to check the job. I guess I was tired because this was the opposite order of what I wanted. He quoted me a price of eighteen fifty. I was surprised it was this cheap, until he clarified that was $1850. I balked at the price and he throws in a coupon ($100 on their website) and says if he's fast enough he may be able to cut off another $100 (he wasn't). At this point, I assume I'm paying for the camera pretty much but that's what I wanted so I went with it. Service as described with 2 notable things. First off, he asked if he could use my water. This is a general peeve of mine because never is there a discount for using my utilities, it's just something service based companies do. Secondly, after he blasted he dug up my lawn and found a long since buried pop out drain. This is where the water was supposed to exit from and after clearing it you could see it was weakly doing so. However, I am informed the popout drain is broken and needs replaced. Camera guy will do the follow up. So camera guy shows up later in the day (different technician) and runs the camera. Apparently the blasting did not do the job and there are roots in the pipe in the concrete section. In addition, the part of the pipe in my yard section (by the popout) is collapsed. So he banters back and forth some numbers for pipe replacement (including concrete digging) and lining. I'm hearing values like $3k, $4k and he says it can be up to $10k. Lining supposed to last around 15 years and new pipe 25. Sort of shook at this point, I tell him I need to think about it and discuss with SO. He says that's fine and to let him know and if we answer within a week he can reduce the job the cost of the water blasting (again). He also admits they could blast again but this might not work and ultimately may damage the pipes further (e.g. such that they can't be lined). Ultimately, we decide to go with no concrete digging but yard digging. He writes us up a contract and it comes to over $8k. I contact him and ask since much higher than the lower numbers I heard cited and he says the numbers he was quoting were individual things and it's a sum cost. He says he will reduce some but if he goes further he'd need to clear with his manager. He also says the lining cost is mostly materials (not from them) so can't be reduced very much. I suppose I should have pressed him but I felt very much like I was dealing with a used car salesman and just wanted this work done. I definitely had sunken cost falliacy at this point because there was a big hole in my yard as well as pressure due to not wanting to get charged again for the water, which I will say feels like a bit of a scam (i.e. if I walked away here, they basically got almost 2 grand for me for accomplishing nothing). They got it down about another $1k. The digging and lining job itself was pretty smooth. They asked if they could use my electricity (argh) but after seeing no super easy plug they used their own generator(!). One of the guys was smoking but didn't leave any butts around. As advertised by the camera guy, the lawn did not look good afterward. He said he would send them back to come seed as contract stated but as far as we can tell they never did. But they did admit to not being landscapers. After all this was done, I realized that I had gotten a quote from a plumber long ago to check out and blast this pipe for estimate of ~$450. I have no idea if they had a camera (afaik Roto Rooter is the only company who advertises one) and what they would have done if not. So at the end of the day, I do feel like I got a good job done but paid dearly for it. All that drama aside, I will say the communication with the company itself was pretty good. There was some pushing for their app and a regular maintainance service but not heavily even by the camera "salesman". TLDR; if you like high quality work but paying for it (e.g. medium to high income bracket) as well as negotiating with people and having the feeling of paying for a companies equiptment this is probably the company for you. If you have a small job, almost certainly there are better companies, maybe even for big jobs. I am still ultimately unsure I made the right call so I am giving 3*.

Started off great. plumber was on time, professional. That's where the positives end. lI have no…read morepressure in the kitchen sink. Along with a slight leak under the sink. I contacted the company back left messages and never heard anything back. When the plumber got here he asked to do a courtesy inspection of our plumbing. Found no issues. I had a shower head I wanted replaced and the tub spicket was loose he quoted an outrageous price, then lowered the price after talking to his supervisor but didn't do the spicket and only changed the shower head. Charged the same price and didn't apply the military discount. Until this time I have had great success with yelp service requests. Never again with roto-rooter.

Were able to get the stains out that another company could not! Also super easy to schedule,…read moreupfront about pricing, and paid only on results.

I called out to have some dining chairs cleaned due to some slight stains and they removed it…read morewithout any problems. They were quick and the pricing was very reasonable for the upholstery. I will gladly call upon them again for assistance with the house! Sorry for the mess in the photos, we're still unpacking!

PuroClean responded quickly and arrived promptly to assess the area where we had a water spill…read more Carlos was professional, thorough, and easy to work with. I really appreciated their responsiveness and clear communication throughout the process. Highly recommend!

I had an amazing experience with PuroClean! Carlos provided a great estimate compared to other…read morequotes that I received. He also had a very calm demeanor (also compared to other my other experiences), which was really helpful during a stressful time. The whole team was great! My crew chief, Geovanny, was very communicative, and the crew was always on time. Thank you to Agni, Sonny, and Ricky as well. They provided great service and were very efficient and thorough with the work. Geovanny also checked in regularly to make sure that everything went well. Throughout the process, we needed to make some adjustments and reassess, and they always gave me affordable options that were less invasive and required fewer repairs. Definitely choose PuroClean for your emergency needs!

Do not use this company. They said they would send a state licensed inspector to test for Asbestos…read moreand they did not tell me he was not licensed until after the fact and I asked a lot of questions.

I contacted Bayview for asbestos testing in my father-in-law's 1952 house. Mike arrived promptly at…read morethe scheduled time and gave me a wealth of information on asbestos while collecting various samples around the house. The education I received from Mike alone was worth the cost of the testing-- thank you, Mike! He was very professional and helpful. Test results arrived a few days later. I highly recommend this company for asbestos testing.

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

At present they've overcharged by more than 1k and will not return my calls…read more waiting for them to refund

We were really happy with the guys that came out. They were really clean, took care of our things…read moreto make sure nothing was damaged, and did good work. We had a second spot in the basement outside of the word order that they checked out as a courtesy for us which was super appreciated so we didn't have to start the whole process over again for a second time. The company communicated really well also.

Jaime and crew did an excellent job remediating my basement after sump pump failure and flooded our…read morebasement. The team is professional, quick and no BS. The carpets removed, drywall cut, moved a ton of furnishing/storage items around, installed equipment to dry out the basement, prevented further damage/molding. Thank you so much. Highly recommend your service!

After water damage in my kitchen, Lightspeed Restoration did a great job with both the mitigation…read moreand reconstruction work. They also worked with my very difficult insurance company - something two other contractors were not interested in doing. Their prices were apparently reasonable for the area because the insurance company paid their invoices in full (when insurance had previously refused to cover the entire estimate for another company). The work was completed very promptly and the owner himself even stopped by when I got a notification about a power outage while the mitigation fans were running and I was at work. If you are working with insurance, these folks know the right documentation and lingo to use, and were very patient with my anxiety having never experienced water damage or filed an insurance claim before.

First off, the lady on the phone Tiana was amazing. However, the guys who came to do the work…read moredidn't wear shoe covers, and drilled multiple holes in the wall to find the correct spot to install the radon medication system. Which is totally fine, but they patched it using putty and it looks horrible. My agent reached out to them to try to have them correct it, and they wanted to charge me $250 because they don't do drywall repair work. If they don't do drywall repair work, why would they cut four holes in the wall and not have somebody to take care of that. Frustrating that this happened. I don't like leaving one star reviews, so that's why there's a two star. The install of the radon mitigation system went fine, and is working properly. If I ever have issues with that, I will update the review.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

Did a great job restoring our metal stair case that was all rusty and fixing up our wooden front…read moredoor that suffered some water damage. Very pleasant to work with too!

Master Roofing and Siding did a fantastic job on our roof. They were not the cheapest of the three…read moreto four companies I requested quotes from but they by far were not the most expensive. The most expensive started at $20K and without changing anything at all came down to $9,500 after I said no for about 30 minutes. That reminds me of another aspect of what I liked about Master Roofing. There was absolutely zero pressure. I was not made to feel if I didn't sign on the bottom line immediately, I'd lose out on special pricing. Master Roofing did not make me sit with them - Some companies required my wife to be there with me for the hours long intimidation sales pitch. Lastly, their employees are not subcontractors who worked very hard did a great job. I've been in general construction most of my life and nothing jumped out to me as being done incorrectly or half-assed. I also sent pictures and questions to my cousin in GA who literally builds entire houses. He said it looks great. I had a great experience with a small, family run business that's been in business for decades and wanted to share my opinion because of it. I don't usually type up reviews due to lack of time, life moving so fast, etc. but I had to share my experience. I highly recommend this company!

Unless you are a current customer, don't bother contacting this company. I was told they are so…read morebusy with current customers that they can't get to new customers any time soon. The person who responded to my inquiry could have been kinder in his response.