I called the Academy Of Canine Behavior to inquire about classes. When Tammy at reception heard that my dog has snapped and growled at other dogs at the dog park, she immediately told me that no training class would correct his behavior. She told me that not every dog was a social butterfly and it sounded like my dog seemed too nervous--he wasn't really enjoying the dog park. This place has amazing customer service! They are not just out to get people's business, you can tell they really care about dogs and their well-being!! read more

Our dog Gus has gone to basic obedience there and has been boarded multiple times. We are very happy with the service and how they interact with my dog. I am very picky about who cares for my dog and I feel comfortable when I drop him off here! read more

I feel like I have had my money ripped off and have done my dogs a disservice by putting them in such a horrid environment.

This place is absolutely disgusting. I did a walk through of the facility to see if it would be a good fit for my dog. As someone else said further down in the reviews, it looked like a puppy mill, but in way worse condition. There are also reports and videos of abuse against the dogs, which is horrible. I would of never let my dog stay there in the first place, just because of the condition of the facility. There are so many better boarding/training in the area that are beautiful, open fields for the dog to run, etc. I still cant believe this place is still open. I wouldn't have even given them 1 star, but I had no choice. read more

Why was my ad taken down yelp? Are you only leaving the 5 star reviews up which are only like 20, even though a rep brags to a 1 star review of having 77,000 animals pass through. Not something to brag about AOCB... My response was not only seeing the video thank goodness someone took and the person filming, shame on you! Let me say this again, I TOOK MY DOG THERE AND WE CHOSE EVEN BEFORE THE VID NEVER TO GO BACK!! LET ME REPEAT, MY REVIEW WAS NOT FABRICATED - I HAD A EXPERIENCE THERE. I GAVE MONEY AND TOOK MY DOG THERE AND MY EXPERIENCE WAS BAD, sad, and BAD! I was one of the so called 77000 people who was a consumer and I almost cried so please don't take my ad down. I was a consumer and one of the VERY MANY dissatisfied patrons... read more

I would not board or train with my dog at this place. There have been videos shown earlier this year of employees of the Academy of Canine Behavior hitting the dogs with bats as a form of training. Where I come from this is called abuse, no matter how hard they are hitting. They have used physical and emotional abuse to try to change the behaviors of at least this dog and that is completely and utterly disgusting and unacceptable as a method of training. After reading multiple reviews it looks like that wasn't the only time that's happened and many people's dogs who trained with them came back scared and easily triggered by small things. I have not heard the Academy come out 100% against these methods, I would not trust them with the care of any dog. read more

Obedience courses: We took our new GSD through a couple of the six week basic obedience courses. These courses are generally fine for beginners, for people who have low-drive dogs, or for those who want their dogs to do nothing more than parlor tricks. Some of the trainers are better than others; however, we pulled out of these courses after observing the trainer in our class literally slam her own dog into a wall of the training room when the dog disobeyed her. I hate to think of how she behaves when she's not in front of a class full of people. My biggest problems with their training approach are that they don't teach you to develop a relationship with the animal and properly focus the dog's natural defense and prey drives. Rather, they attempt to teach you to suppress the "bad" behavior(s) (prey and/or defense drives) that are bred into high-drive dogs. Their chosen approach is to attempt to teach the dog to react to a command out of fear of a painful correction (pinch collars and/or e-collars) and to do nothing more than shovel treats into your dog when they do well. The problem this creates is the dog will completely ignore you unless the dog is always on-leash and you have a bag full of treats on-hand at all times. Boarding Services: We made the mistake of boarding our less than 1 year old GSD here for 10 days last summer. For nearly a month after picking him up he would flinch badly whenever anyone, including my wife and I, unexpectedly or quickly, reached down to touch or pet his head. This behavior has since passed and has never reoccurred over the past year. I have never seen a dog do this unless they had been hit. Although I can't prove it, I suspect someone at the boarding facility had hit him while he was there. We'll never go back. Daycare Services: Doggy daycare is a financial goldmine for providers. Consequently, it's to their advantage to warehouse as many dogs as possible while keeping overhead low through low wages and a low staff-to-dog ratio. It's my opinion that this place is a nightmare. If you have a purpose-bred (high-drive) dog you must avoid this place at all cost as they'll do irreparable damage to your dog's psyche. Stand or park out in front of the daycare facility any day of the week and you'll hear the staff literally screaming at the dogs all day long to "shut up". Over the several months that we took our less than one year old GSD to daycare we had numerous encounters with the woman that runs the place. The approach that she and her staff take to control the dogs is through verbal and physical abuse. Several times she told us that she or a staff member had to "physically tackle our dog and pin him to the ground". By their own admission, he was never dog-aggressive or mean. The usual alleged transgression was that he was herding or trying to control the play of other dogs (this behavior is bred into GSDs). In the few months that we used this service, we saw numerous staff members come and go. This is a clear indication that they hire completely untrained and unskilled people to supposedly care for your dogs. One of the staff members actually told us to "give me your dog for one week and I'll kick his a-- into shape". This was the last straw; we pulled our boy out of this place and have since found far superior accommodations for him on the occasions that we need daycare. We have also found excellent trainers that specialize in purpose-bred dogs. Bottom line... there are far superior options available for you and your dog; you just need to take the time to find them and to commit the time to developing the proper relationship with your dog. read more

EDIT 7.24.19- I should have originally posted why we did not like this place as it has now come to my attention that one of the trainers abused a dog by hitting it with a plastic bat while other trainers watched. I am disgusted and should have stuck with our gut feeling on day one that this place was horrible. Below are a few examples from our experience. In summary, do not ever take your dog here. 1. We did a basic training course with them and when it came time to recommend collars for each dog they put a German Shepard in a pinch collar and tried to walk it around. The dog began to shriek in pain. It was terrifying to watch and also scared our dog half to death to hear this dog in such distress. Should have left immediately then. 2. When training the dogs the "leave it" command you have them on leash in their punitive collar (pinch, martingale (aka choke collar) etc.) and let the dog go eat a little pile of food on the floor. You then say "Leave it" and YANK their leash HARSHLY to get them to pull away. It was absolutely disgusting negative and punishing and harmful to their necks. 3. A while back a video came out with a dog being used for a movie. The dog had to jump into rushing water. The dog was terrified and the video went viral for the abuse it received. Our trainer decided to explain the video that the dog had in fact been practicing this water scene multiple times and they just switched the side that the dog was supposed to perform the stunt on and so it threw the dog off - I can't even believe the trainer tried to justify that video of animal abuse. 4. Our trainer had their own dog(s) that they mentioned on multiple occasions how they liked to have complete control over them. This did not sit well with me at all. I understand being the pack leader, but there is a difference between having your dog be obedient through positive reinforcement and having them be obedient through fear and abuse. Please do not EVER take your dog here for any reason. ESPECIALLY do not board or leave your dog here alone as they have shown they abuse dogs physically with a plastic bat. read more

I recently moved to Pacific Northwest and started to search for a kennel for my Boston Terrier. The first time I visited, I spoke to desk help for info but did not go back to kennel. Grounds were impressive. The second time I took my dog out for an evaluation to consider training. That went well and I felt it might work for a place to board. The third time I visited, my husband and I went there to view kennels. I was shocked at the number of dogs boarded. Row after row of dogs caged and barking. All concrete, little grass or areas for dogs to play unless you pay them. Only saw one dog being walked while there. All the rest were boarded and seemed really stressed. I came out and immediately decided I would never board my dog there. There is no way those dogs could get individual attention. It was a warehouse for making money. read more

We had made reservations over 2 months prior to showing up from Colorado. They had No record of our reservation for our 2 small dogs. And we were told that we could not pick up our pets on a Sunday, even though we saw other customers doing it! They seemed Very busy and impersonal and so crowded, we felt we were leaving our dogs at a pound! When we were able to pick up our dogs, we discovered that they Both had kennel cough after taking them to a local veterinarian. Both dogs had previously been vaccinated for it. We called Academy of Canine Behavior to report it and they ignored us and told us that they Never had a problem with it and they made no effort to reimburse us for the vet visit or medicines required! read more

Amazing facility. Colleen, the owner, is the real Dog Whisperer. Has given me over 5 free evaluations over the years, and never tried to sell me anything as far as training. Gave me all the tools to use to try to train my pups on my own, and said if those didn't work, come and see us. The evaluations last at least 45 minutes, and are engaging and sincere. She truly wants the best for dogs, and for successful relationships between those dogs and their owners. Can't say enough great things about this place. read more

Wrote a review a while ago which seems to have disappeared. I saw a video shared of one of the trainers here, teaching other staff members how to train dogs, by abusing the one she was currently training. All staff members were laughing at the dogs suffering, do not pay money to send your dogs here! Was also a comment on the video post from a previous employee, explaining she has other video proof and she was going to the cops with evidence of these occurrences! I hope no more dogs have to suffer these so called "trainers". I hope these staff have been disciplined! read more

I would not recommend boarding your dog here. On two separate occasions we picked up our dog after he stayed there and his fur was stained with urine. Not only on all four paws but his chest too. Clearly he had been laying in urine for a long duration of time to have this happen. The first time we took their apology and decided to give them another try. Their excuse was that "pee can spray up on dogs after they urinate and stain them. Especially white dogs". Unreal. It is hard enough to leave your pet in someone else's care and knowing these were the conditions he stayed in for 10 days is overwhelming. I would not recommend this place. read more

If I could give this place 0 stars I would for their boarding facility... We were looking for a kennel to board our dog for a week while we were out of town so we went to canine academy to check it out. My husband and I took a tour of where the dogs are being boarded and the smell in there to say the least was horrific. Not only did it small bad but it was dirty (pee and dog hair everywhere) and all the dogs in there looked extremely sad. And the so called kitchen where all the dogs food was stored was very unorganized and unsanitary. The women working at the font desk that day when I asked about kennel cough, she said it's normal and that it was going around. I think part of the reason for that was due to the unsanitary conditions the dogs were being boarded in. If you love your dog, it's not the place to board them. Please take a tour before you leave your dog there. read more

It has been a while since I boarded my two dogs here but the last time I did when I picked them up they were both obviously depressed. I paid for extra attention and extra exercise but I highly doubt they received any extra care at all. There are better options out there that don't cost anymore. Check out Zen Pet Sitters which is what I happily use now or I have heard Rover.com. is good as well. Your pet will thank you. read more

I contacted them regarding daycare for my dog after my previous day care closed. I was promised a call back "in a few minutes" after a brief discussion of my needs. I have yet to hear from them. I suppose it is nice to have the luxury of turning away business. I cannot comment on any other aspect of the business, but this introduction does not speak well for them. read more

This review is for the doggie daycare. I didn't make an appointment for a tour because I wanted to see what a regular day looked like. I first walked into the daycare lobby and right away it smelled pretty horrid. I asked for a tour and they were very nice and gave me a quick tour of the place. We walked in and unfortunately, the play area and the kennel smelled even WORSE. It was soooo bad, to the point where I had to hold my breath and felt like my throat was closing in. They separate the big dogs from the small dogs. I checked out the small dogs play area, it was dirty and I noticed lots of pee on the floor. I asked the worker how often they get cleaned and the guy said he hasn't gotten around to it yet. The dogs actually looked pretty sad :( He then gave me a tour of the kennel, and the dogs in there looked sad as well. There was a small whiteboard on one of the doors and it said "7:45 Lizzie ate poop". I was just so sad seeing the whole thing I had to leave right away. The nice thing is that they do have a big yard for the bigger dogs to run around. But since my dog is small, I think I will stick with the Petsmart daycare for now, until I can find a better place. My dog is like my baby, there's no way I would ever leave her at AOCB daycare - dirty, smelly & sad. If you're thinking of leaving your dog here, please make sure to drop by for a tour first and check it for yourself. read more

I've been here a few times and each experience has been less and less pleasant. While I believe they are good at training dogs, the customer service and the way they treat the human clients is awful. The last trip I took there (two weeks ago) involved working with a trainer who essentially told m I was stupid (I've been a dog owner for 40 years) and then proceeded to talk down to me for an hour before I finally had enough and left. I will never go here again because of that. if you want a good experience for both you and your dog, go elsewhere. read more

We have had nothing but positive experiences with our Golden here. We went through the 5 week training 1.5 years ago and also board him when on vacation. Our dog is always excited when he comes here and when we pick him up is always bathed. Very high marks for customer service and the facility. We know he is happy which helps us to relax more while away! read more

I take my dog to the Academy for daycare, and I've done two training classes as well as a private lesson. In one class, we had a very upset and stressed out dog, and I was sure he was going to bite someone or attack another dog. The instructor, Chaya, took him around and in about 15 minutes she had him calm and under control. I was amazed - this girl knows what she's doing! If you're struggling with your dog's behavior, the trainers here will help; they do great work. The daycare staff is great too, I always come home with a tired dog! read more

Our dog Scout goes to the Daycare (or as we call it playing with friends) 2 days a week and its great as he comes home tired. He gets excited when we say do you want to go play with your friends. We have also used the boarding and have had a good experience there too. When we first got him we did the training also and that was great. read more

I was referred to ACB so I could get an "evaluation" for placement of my friend into an environment that would be better suited to her needs and disposition. There was a few weeks waiting list--fine. A few days later I searched the web for a BBB rating for ACB and learned that it wasn't rated. I emailed ACB to ask why they weren't BBB rated, but didn't receive a reply for over 7 days. Then I ask by email why they hadn't responded to my simple question about the BBB rating. I was given an apology for their non-response about the question. They assured me that they have an "A" rating with the BBB and gave me an elink to a site to give me information about that. Great, right? Except that the link they gave me confirmed that ACB is not rated by the BBB, contrary to their statement to me that they were "A" rated. I don't trust people who stall on an answer and then lie when they give the answer. Find someone who can under-promise and over-perform instead of the reverse. read more

Just want to give them a shout out!! I highly recommend AOCB! I have been using them for years. I have used services from classes, daycare and boarding. Kenton, my rally/obedience instructor, made such a difference in the way I communicate with my dog. We went from afraid and unable to work together to receiving AKC titles in Rally and Obedience! The folks running the day care take great care of my dogs. If there is something "off" with my dogs, they call me. Thank you for caring and taking great care of my dogs! read more

We've taken two dogs through training at AOCB and have had great success both times. With our first dog we did basically just obedience, but with our current dog we have also taken classes in tricks, agility, and rally. We are currently showing our little mixed breed in rally trials and having fun and success doing so. We wouldn't have started any of this had not AOCB been so willing to work with us and so supportive of our goals. It is a wonderful place to learn to work with your dog and to truly become a team. read more

We love AOCB! we took our dog there when she was young for training. I did a lot of online reading about the different classes around the area. our puppy was going to be a good size dog and appeared to be very smart which can be hard: if she knows how to push your buttons - she will, if she know what she can get away with - she will. AOCB seemed the most serious about their training. We took our dog there for the basics Obedience and the Advanced (beyond Basics) classes and those were excellent! no magic button there, you have to be consistent and work every day with your dog to get results, BUT YOU DO GET RESULTS! it works! the trainers are very knowledgeable and you learn a lot about dog behavior. The training has been extremely helpful. Our puppy is two now and she still gets very excited when she meets people and dogs but she listens well and learns fast. the class is pretty much to train you. ones you know what to do you can do a lot with your dog. i think the most useful things our dog learned was walking on a loose leash, and commands such as "come here" and "wait on your bed". Our dog also goes to their DAYCARE! and has been for over a year and loves it. the staff is very nice and friendly. Our dog starts whining and getting excited blocks before we get to the daycare and ones she is there she runs off to play with all of the other dogs! she plays for hours (gets kennel breaks) and comes home happy and exhausted. their hours are great too. unlike most places, they stay open until 7pm. Overall, AOCB ROCKS! I HIGHLY RECOMMEND IT. read more

I highly recommend the Academy of Canine Behavior! I live in Southern California and flew up with my 1yr. old Doberman so he could be in their Board and Train Program. I was very happy with the results after 5 weeks. He is a better dog and I am a better owner since his stay in the program. The trainers and office personnel are very professional. It was very reassuring knowing he was in good hands so far away from home. read more

We are very grateful for both the training and boarding opportunities the Academy of Canine Behavior offers. We were referred to the academy 6 years ago when we adopted a German Shepherd. My parents had their Golden Retriever trained at AOCB, my aunt had her lab trained here, and I have had several friends that have used AOCB. Understanding the temperament of GSD's, we took his training very seriously. At our first visit, the trainer discussed our goals for Kaiser. We wanted a well mannered dog and one who would behave on lead. We began with the puppy class and moved on to the 2 week board and train. Pleased with his success in the program, we registered Kaiser for the 5 week board and train the following year. When the training sessions were complete, we were asked to come in for our own training sessions. They were incredibly helpful and super positive! We learned techniques and ideas for specific behaviors Kaiser was still working on. A specific example is Kaiser would not come when he was called. To achieve instant recall, we were told to give Kaiser a treat every time he came when called. After a few days, the treat was given intermittently. Eventually, he would rarely receive a treat. Our dog's instant recall is incredible! I have taught many friends this same technique. During his board and trains at AOCB, Kaiser was not very food motivated. Instead, the trainer shared a toy Kaiser loved. It was a stuffed animal tied to the end of the rope. Kaiser worked hard during his sessions, and then he would chase that toy until he was totally spent. Our goals were reached, and Kaiser was happy! We have boarded Kaiser and our little poodle at AOCB for 6 years. We were comfortable leaving them there because we trusted the staff and the trainers. Kaiser was also very comfortable in this familiar setting. Our GSD is prone to ear infections, and on 2 different occasions during his different stays, the staff called us at our hotel to report Kaiser's ears were bothering him. Each time, they took him to the veterinarian. Following his visit, the staff administered ear medication twice a day for the duration of his stay. Further, the past December our dogs were boarded for 3 weeks while we in Hawaii. During our second week, I received a call from the gal in charge of the kennel. She reported Kaiser was not eating well. She shared all of the tricks she had tried with him to no avail. I told her I would have my older son bring a deboned roasted chicken to the academy the next day..... Kaiser's favorite food. She laughed and said, " I live right by QFC. I will buy 2 on my way home, debone them, and bring them to Kaiser in the morning." It was such a relief knowing the staff was looking out for our boy. We appreciate our dogs can be kenneled together, and we appreciate they can attend the daycare for a few hours each day while we are gone. I think the most telling thing about the Academy of Canine Behavior is knowing how much the staff members love their own dogs. I know they care deeply about our animals, and they take their jobs seriously and personally. Our Kaiser is an amazing creature, and we know it is due in great part to the training he received at AOCB. read more

I have only bordered my dog here for up to a week. I hate to leave my large (90 lbs) poodle mix, but if I have too this is where he goes. My dog likes companionship so I always have him board with another dog and play in the dog run. He comes home in pretty good shape. I Like that they bathe him before I get him back, it is a nice touch. I think they do a good job. read more

Beware of this place! Be sure to read reviews on other sites than this one. We took our doberman here for three weeks of obedience training and collected a dog who had definitely been abused. He has never been the same since. He cowers and submits and shrinks from our hand. We we have commented on this at our local dog park, and have met others with similar experiences. I have requested that our vet stop recommending them. read more

I use this kennel for the groomer, Courtney. The grooming salon is separate from the kennel operations although I think the kennel also does 'grooming' when you board there. I haven't boarded and just make appointments for the grooming portion of the operation. She does a really good job on my dog and my (rather fussy and quick to tell on people she doesn't like) precious angel likes going here and likes her groomer, which there really isn't a much better recommendation. I have to say the place could use some sprucing up, and maybe I'm being a bit too picky and having dogs just EVERYWHERE is not necessarily conducive to neat and tidy landscaping, but the groomer is really excellent at this facility and very reasonably priced. She's also NICE to her doggy clients, as attested to my rather fussy little princess. I'd recommend her to anyone. read more

I was looking for a place to board my dog for the holidays, I called this place at the recommendation of a friend of mine. I asked a few questions about their kennels and the lady seemed very brief with me and said they would first need a deposit! Now, the questions I was asking were very simple and ordinary for leaving your pet with someone. When I called back I was told conflicting information from what the first lady told me about boarding and the person seemed to dance around the idea of me touring the kennels, they said that I could but did not sound enthused about it... I then decided to read some reviews before forking over a deposit and Wow oh Wow I will be looking at Yelp reviews differently from now on. At the bottom they have a section called "40 other Reviews not currently Recommended". Click on that and I got pages of 1 star reviews that have me looking elsewhere to do business. I truly can't believe that Yelp conceals over half of their reviews like this. Simply dishonest business practices, I wonder if I will be added to this hidden feature? Overall their customer service was lacking to frightening and they seem iffy on their own policies. Also, I will now be looking on yelp ratings with more scrutiny from now on seeing that they hide half of their reviews. read more

The Academy is a wonderful place to board your dogs. My daughter had very serious spinal surgery and I had to stay at the hospital with her, so I needed a place to board my 2 precious German Shepherds who have never boarded before and are VERY bonded to me and my daughter. To say the least I was very stressed about surgery and worried about the dogs.I took them in and I was pleasantly surprised that they took so much information from me and did a brief exam on both my dogs. The young woman who came up to get them was so gentle and I could tell really loved dogs and understood them very well. Shepherds are not that trusting with strangers but she was very calm and confident as well as warm and friendly, the dogs took to her well. I was very happy to hear that they would be assigned to her and she would be their care giver for their entire stay. She told me I could call and get a report anytime if I liked. When I picked them up they were happy, in great health and had a bath and were totally brushed out as well as their nails had been trimmed........all at no charge by the way : ) now they are 90 lbs and 103 lbs and not that easy to groom but they said they had no problem at all and they looked and smelled beautiful! My male gets stressed with any changes and has been known to get an upset stomach, but he was happy and his BM's were solid........no sign of any stress at all. They were surprisingly reasonably priced, and like I said a free grooming included. They gave me a report card that said they ate good, they were happy, and in the notes it said "love them" which made me feel wonderful! I highly recommend The Academy to anyone who loves their dogs! I work for a veterinary hospital and I will most definitely be referring our clients to them. I would give them more stars if I could : ) read more

I recently visited AOCB and was left feeling unimpressed. I had always thought with their reputation and presentation that their facility would be top notch. first lets start with walking in. The girls up front looked at me but said nothing. After about 10 minutes i finally was asked how i could be helped. I said who i was meeting and they called back. After going in the back the consult rooms looked fine, but then we went to the kennels. It was dark in there, and the kennels were smaller than id expected. The doors to outside werent open and i didnt see the outside. In some cases 4 decent sized dogs were in 1 kennel and not even from the same family. The small dog area smelled strongly of pee, the large dog runs werent too bad. There were dogs everywhere, in make shift pens and some in crates. They were pretty busy. I saw their cattery, nothing fancy but not too bad. All in all, id demand a tour before boarding here, as i wouldnt leave my dog there. Im sure their great trainers, didnt really see any of that though. read more

The Academy of Canine Behavior has been wonderful to us! 12 years ago, the owner and the world's best breeder of Irish Water Spaniels, Colleen McDaniel, found us our first IWS. His name was Shadow. Shadow was trained at the ACOB and was a fantastic member of our family for 12 years. We are now with our second IWS, Storm, who was bred by Colleen. Storm has been trained by the staff at ACOB, most specifically by Tracy Ross and her daughter, Loren. Tracy and her assistant trainers have made sure that Storm is just an incredible dog to have in our house and family. Storm's behavior is excellent! Storm also boards at the ACOB whenever we are out of town and as soon as we drive into the parking lot Storm is excited and happy to be back! We can go out of town confident that our dog is happy and well cared for. Becky Dickinson grooms Storm and wherever we go people compliment how beautiful he is and ask where we get him groomed. Without a doubt this is the best place to train, board and groom your dog. Just ask Storm! He gives it a 5 Paw rating! read more

they did me wrong and a ton of other people as well. this place is not a good place for your dog. the staff is dishonest, they don't take care of the dogs while in boarding, and there are better places to take your dog. learn from other customers mistakes and misfortune and please go somewhere else. my coworker tried to warn me during the time i had placed our dog in the academy's board/train program, but we had to learn the hard way. our dog ended up with an infection, the staff said they would handle the dog with care and take her to a vet and they didn't. they lied and their vet even explained they had never seen our dog. becca, the dog trainer, lied to us. read more

This was the most devastating experience for me after boarding my 9 month old Golden Retreiver here for 5 days. I took a tour first and everything seemed good. Read the reviews, which were mostly good. When I pick Baby up, she was filthy. I was told she would be bathed and nails clipped the morning of the day I would pick her up. Her nails were not clipped. I had verbally told the receptionist that Baby needed to be checked each day to see if she was in heat. I wrote it on each page of paperwork I had filled out. She assured me that they check the females every day. When I arrived, Baby was in daycare, which she was not suppose to be in that day. It took at least 10 minutes to bring her to me. Now this is a loveable, very energetic puppy..always excited to see everyone and wagging her entire body with happiness, especially my with my husband and me. When she came through the door, her tail did not wag once, she keep her head down, licked my hand once and just stood there. It was the saddest thing to see. My husband couldn't believe it was our puppy. When we put her in the car, we noticed how filthy she was. During the ten minute drive home, she just layed quietly on the seat. Once we took her into our home, we noticed droplets of blood through the house. She was in heat and no one bothered to check her or tell us! She was not just spotting either. It was obvious that she had been in heat for more than a day! No one seemed to care when I called back THREE times to talk about the care (non-care). They did tell me that they accept non-altered males, so now we suspect the worse, since she was in daycare, instead of isolated from the male dogs.I will never refer anyone to this place!!! It stills makes me emotional thinking of how Baby acted when we picked her up. read more