Was disappointed with service. Took my 88 year old dad.waited over an hour in waiting room. Finally…read moredr. Came in said he needs to go to hospital. Instead of them calling an ambulance for him.he held the door to let us out so I drove home and called for ambulance. Losing faith in this practice. Sad

I've been with this office for the past 5 years and every time I've been there I've had a positive…read moreexperience. I recently visited for an annual exam and I have been seen by both Dr. John and Dr. Wilson. They both are such good people. They have great personalities and are so genuine when talking to you and make you feel safe with them taking care of you. The shields location however, I can't remember the doctors name but I was seen by one of the female doctor and she was pretty blunt and made me never want to see another doctor. Lol at least at the Shaw location they break it to you easy that you're unhealthy

This is actually Camerena Health Urgent Care now. Not sure why they made this switch. It's gone…read moredownhill. The desk staff are pure LAZY. It's never busy and there is not an excuse to not do your job. I went in on 12/23 extremely sick. Doctor Lily was great -very compassionate and caring. I was prescribed antibiotics and inhaler. Before I left I specifically asked the staff to confirm with me that my scripts were sent to the Walgreens location I provided. She assured me that everything was sent. Well it was not. Xmas eve and Xmas came the following days and I was screwed out of my meds until 12/26. When I called and asked for the reason the girl just said "oh well we didn't input your pharmacy information" meaning when I asked for confirmation the front staff was lying when they confirmed everything was set. Unacceptable 2 stars for doctor Lily. But overall Sorry excuse for an urgent care. Avoid.

The wait wasn't too long and they addressed all needs. Be sure to tell them if you prefer their…read morenurse or other staff to help with procedures for family members.

About ten days ago I was playing with my daughter. By playing I mean, she and I snuck away from Mom…read moreand Big Sis to get some Baskin Robbins. As it was, we were enjoying our sneaky deserts when I thought it would be funny to eat my Banana Royal goofily to make her laugh. So, I began making bites like a camel, she starts laughing and then I bit the heck out of my my bottom lip (Mom later called it, Karma). Cut to ten days later - The bite becomes a ball about the size of a $.25 gum ball. I rinse with it all, even put a cold sore medicine on and poked a needle to drain myself but nothing helped so I needed the pros. Since it was close to where I was at the time, I went to UrgencyMed on Bullard and Fresno. When I pulled up I noticed there weren't a lot of cars, which was awesome. However, something didn't feel right about the place. I think it was seeing a nurse (someone in scrubs) outside enjoying a vape and the building lease signs. But damnit, the lip bump had me there. So, I pulled up and parked, was about to get out but I had to check them out on Yelp. The reviews were not good at all, so I took my Flip lip to old faithful; Everyday Health Care. Everyday Heath Care has helped me in many situations (we even had our second child there). When I pulled up, cars were lined up along side and I was like "f***!" But when I pulled into parking lot, there were only a few cars and only one other patient inside. So, don't let the cars parked around make you think they're all inside (Wait, do think that so when I have to go again, I'll have an easy time). It had been over a year since I was there last so I had to fill out a 'new patient form' but that should be expected. I sat out in waiting room and actually brought a book to read (I always expect the worst, hence why it took me ten days to go). Between the waiting in the front and in my actual patient room, I only had time to read a few pages and it was a Berenstein Bears book so I should have be able to flip them pages. Dr. Wilson was my savior. Like I said, I thought the worst, so when he checked my lip boulder out and called it "awesome", I knew I was about to be ok. I'll save the story about what he and his assistant had to do to get rid of the Mucous Cyst, but you know it was good when he thanked me for letting him experience this. In the end, I'm at home, spitting in a cup and watching JRE online. He saved me and took my stress away. Tomorrow, school starts so a new stress begins. Thank you Dr. Brent Wilson and his whole staff for making a pretty scary situation, easy and comfortable. P.S. we didn't really have our kid there.

The service was fast and efficient. Laura Merritt, NP is so thorough, personable, and made my…read morevisit a joy. She is very kind, and the office staff was as well!

When we were there, they didn't have any hot water in the facility, and it sounded like they hadn't…read moreever. In a medical establishment this would seem necessary for hygiene and other practices. Never saw the Dr listed on the EOB. A male nurse? came in for like a minute, but everything else was handled by the person who doubled as the front desk staff. Staff was pleasant.

Front desk staff very friendly and efficient. I had a very short wait. The office was very open…read moreand clean. Most of all, Dr. Winkle was very pleasant, kind, and knowledgeable. I definitely will go back again and recommend Strive Urgent Care to my family and friends.

I have been seeing Rebekah Donahue for years, first at Central Valley Women's Health Associates,…read moreand she has always been incredibly caring, understanding, and knowledgeable. She has a way of making you feel completely comfortable and heard, which is such a rare and wonderful quality in healthcare. When I transitioned to Dizon Medicine, I was thrilled to find that Rebekah didn't disappoint in the slightest. She recently assisted me with scheduling an imaging appointment and, as always, was professional, attentive, and genuinely kind. It's so reassuring to know that she is always there when I need her. Rebekah truly goes above and beyond for her patients, and I feel very fortunate to have her as my nurse practitioner.

My mom was a long time patient of Dr. Dizon. Sadly, the standard of care has been lacking. She is…read morerarely able to see the doctor himself, but the PAs have provided good care. The real issue is with the medical assistants and office staff. They do not return calls, screen calls and selectively answer, and the worst part is they are allowed to select the specialists for referrals with no education or OVERSIGHT! The Cedar location staff is very unprofessional. Luckily we were able to switch my mom's PCP. Definitely do not recommend this practice!

0 stars. Made an appointment five months out arrived at the…read moreappointment was told the doctors leaving right now and had to cancel my appointment. Horrible horrible horrible would not recommend to anybody.

I needed an X Ray done but it wasn't available there So I…read morehad to find another place to go to

Today I went to Dizon urgent Care at Copper. I was an…read moreextreme pain and they got me right in. The staff is awesome. I was seen by Rebecca Donahue who is a life that shines bright. Everybody that helped me was Carlos and Xavier, Yami, Christina, Alexis, and Cassandra, every single one of them are spectacular and they helped me. I highly recommend this awesome place and the awesome people that work there

The pediatric side of this urgent care was an extremely frustrating experience. I brought my son in…read morefor a broken toe, and the X-rays were done promptly. The technician who performed them was very pleasant and professional, so I have no complaints about that part of the visit. The issues began when I was told I needed to schedule a phone call to receive the X-ray results. I thought this was unusual, so I specifically asked the woman at the front desk why I needed to schedule a call. She told me it was simply to make sure I was available and assured me that the call would be very quick. I explained that I had work, so I wanted to make sure I understood what was required. The next day, I received a video call instead of a phone call. Since I was at work and had not been told this would be a video appointment, I did not answer. I immediately called the office back and explained that I had not realized it was going to be a video call. I told them I was available at that point and simply wanted to receive my son's results. I was then told they could not give me the results over the phone. When I asked why, I was told, "We cannot bill for a phone call. We can only bill for a video call." I was shocked. Why would I need another potentially billable urgent care visit simply to receive the results of an X-ray that had already been performed? I was concerned that my insurance might not even cover a follow-up visit with a provider who was not my son's primary care physician. Ultimately, I had to reschedule a video appointment just to obtain the results. Unfortunately, the delay had consequences. My son's toe was, in fact, broken, but because we did not yet have confirmation, he had gone to school and even played soccer at recess. I was frustrated but decided to let that experience go. A week later, while waiting for an appointment with Valley Children's, their office called and asked me to bring a copy of my son's X-ray images. I contacted this urgent care to request the images and was told they could not provide me with a copy. I was told they would fax the images directly to Valley Children's instead. When we arrived at his appointment, Valley Children's informed us that they had never received anything and that X-ray images cannot simply be faxed in the manner I had been told. At that point, I was extremely frustrated. I spent unnecessary time making multiple calls, scheduling an additional appointment simply to receive test results, and then trying to obtain X-ray images that should have been available to us from the beginning. I will not be returning to this urgent care. For comparison, Premium Urgent Care provides results during the visit and provides patients with copies of their X-ray images to take with them when needed for follow-up care. That experience is much more straightforward and patient-friendly. Overall, this was an unnecessarily complicated and time-consuming experience for something as simple as getting the results and images from an X-ray that had already been performed. I would strongly encourage this facility to reconsider how it handles test results, follow-up communication, and providing patients with their own medical images.

First time at this location. It's so clean and really nice inside. I arrived just about 5-10mins…read morebefore 9am, there was one patient ahead of me. I had no appointment. I had tripped on a metal rod a month ago and was wanting to get my great toe checked on. I called a podiatrist but their next available appointment would be in January and that was too far out. Upon arrival the ladies at the front desk were all huddled and talking for a min or two not one of them acknowledged me. Then someone said they will be with me shortly, there after they broke their gathering Carla checked me in and gathered my insurance information etc. then about 10mins after checking in I was called back. Jaime was the MA who did my initial assessment. He was very kind and personable. Dr. Malvini was the physician who saw me. She came in with a bright smile and was just so upbeat, friendly and welcoming. She listened to my concerns, provided her recommendations and 5mins later I was out the door. I was there a total of 30mins from start to finish. Besides my first initial encounter entering I had a great experience! I didn't wait long, thankfully and the Dr. Malvini was a pleasure! I would definitely recommend and return to this location for all my UC needs.

I checked at Saint Agnes magnolia urgent care at 9am. By 9:30 I was roomed with history and vitals…read moretaken. I was greeted by Dr Polach around 9:45. He was professional with a great bedside manner. My problems were addressed. Labs were drawn, x-rays were taken promptly and Dr Polach returned to go over the results. Overall the experience was very efficient with high quality medical care.