I've had my share of horrible experiences with ill-fitting sockets and ill-fitting technicians --…read moreBill Shea is one of the greats. I have worked with Bill for going on 14 years, and he's the only one who's been able to fabricate a functioning, well-made Below-the-Knee prosthetic device for me. There was a period of about 2 years after Bill stopped servicing in San Francisco where I was forced to work with really inept people who left me in horrible pain for the entire 2 years, telling me there was nothing more they could do. After a 3rd failed attempt by the aforementioned inept people, I called Bill, begging for him to help. He went (and drove) out of his way to do so. After looking at my current device, he was able to locate the problem immediately, re-cast me, and fitted me with a socket that relieved me of pain, and cleared up all the breakdowns I had developed from the piece of garbage I had before. I've been a BK amputee for over 2 decades and have many people make sockets for me; I can say without a doubt that Bill Shea has been the best in his field. I've since moved to the East Coast, but Bill still calls to check in on me to see how I am doing. Ultimately, I have always gotten the feeling that Bill really loves what he does and he cares about the quality of my life. Thanks Bill!

I have been an amputee for 17 years. For the first few years I couldn't walk without a cane. I was…read morein constant pain. My prosthetic didn't fit well and when I walked I "lurched". Then I met Bill. I have a very unusual alignment, and while other prosthetists tried to force me to walk on a leg that was "bench aligned", Bill listened to me and adjusted my leg to work for me. Bill thought outside the box, never giving up on helping me walk better. Because of Bill I have returned to all of the activities I did before, I've even added a few! Over the years, Bill has become more than just my prosthetist. He has become my friend. He doesn't just work 9 to 5 but is always available day or night if I have an issue with my leg. One day at work, my titanium foot cracked. I couldn't walk on it. My coworker used packing tape to stabilize it so I could finish out my work day. I messaged Bill and he told me to stop by his house on my way home. Bill was at home that day because he was sick, but he didn't hesitate to come to my rescue. He fixed me up so I could walk until he could order a new foot. How many people would have done that? Not any of the doctors or prosthetists I've worked with over the years. I am living a full, productive life as an amputee thanks to Bill Shea.

My mom needed a brace for her foot. Thankful for this business of helping her get the brace she…read moreneeds. It took about a month to get in but understood. The staff was courteous and patient with us.

Very dissapointing...When I first came for my fitting I was confident that this place would help…read moreme. They only had one bra that would fit and the size prosthetic I needed wasn't in stock. I was assured by Yolanda that they would order me a couple more bras and the right size prosthetic. It took about 4 weeks to get everything in. They called me to tell me my product was in and that they would ship it to me for free. I thought that was a great thing because of my work schedule I could never make it over there. It's about 2 weeks since Yolanda said that she would ship it and I have not received anything in the mail. Imagine, you've gone through one of the hardest things of your life (breast cancer) only to be screwed by the one thing that makes me feel like a confident female. Now, Yolanda won't be back for a few weeks and no one else can help me with my order as I was told "she is the only one that deals with the breast prosthetics".

Matt Ortiz at this location knows his stuff! He's extremely patient and knowledgeable and has…read moreprovided me with much needed relief and solutions. I've suffered from plantar fasciitis for two years and Matt took the time and extra effort to provide excellent insight and support to create my custom orthotics. Matt and the office staff are friendly and welcoming and go the extra mile to ensure that they help meet your needs. All around phenomenal service!

I went to pickup my customer fitted ankle othotc and found that it would not fit the shoes it was…read morecustom molded for. I was told by the technician that I would need go to a Sketchers to find shoe that would fit even though the orthotic was custom molded to to the shoe I had on?? The receptionist would no let me leave without paying. Very disappointing and unprofessional avoid this clinic -- they're unprofessional and bothersome and perhaps could cause you injury

Staff consistently misinforms patients telling them that "99.9% of insurance doesn't cover…read moreorthotics unless you are diabetic" so you will pay them cash out of pocket. This is false info and they need to stop misleading people, especially the vulnerable. Work with your insurance and you will find a business. Note: I have had conventional and Medicare insurance and found companies that WILL COVER AT 100%.

Highly recommended, great communication, reliably helped my mom for years with her orthotics. Since…read moreI just visited them today, clearly having inherited my mother's bad feet, I was reminded to write them a nice review. 5 stars.

Prosthetic Solutions provides comprehensive rehabilitation services and confidence training for all…read moreunilateral and bilateral amputees. A new gym facility provides amputees with a wide range of exercise and aerobics training which results in greater self-confidence and enthusiasm for sports and everyday activities. The atmosphere is amazingly supportive and positive. Our experience with the staff has been life-changing!

I came to Prosthetic Solutions after an unsatisfactory experience with another provider. From the…read moremoment I arrived I felt that I was in caring hands from the office staff to Susan and Wade with their exceptional skills. My leg was deformed at birth and this created special challenges in fitting my prosthesis. It is rare to find practitioners who not only care deeply about their clients but are able to creatively apply their knowledge for a satisfactory outcome. I cannot recommend Prosthetic Solutions highly enough. Mary R.

I'm basing this on the orthotics they made for me some years ago. I finally found them again and…read moreI'm ready for them to make me another pair. If you suffer from real or disabling foot pain, Pacific Medical Prosthetics is the place that I really MUST recommend to you. The orthotics that they made for me maybe six or seven years ago were perfect!! I really had never felt such a relief from my crippling foot pain before!! I sometimes would go somewhere and just couldn't make it back to the car because I was so disabled from the sharp pains in my toe joints. After having a very long career as a registered nurse and being on my feet all the time there is a lot of damage to my feet. The staff at Pacific Medical Prosthetic were so professional and knowledgeable that they properly measured my gait and impressions for my feet and made an amazing shoe insert specifically for ME! I could finally WALK AGAIN!!!!! I have been successfully wearing these orthotics for years. I just went to my regular doctor to get a pair of orthotics, covered by my insurance which they were, but they're so painful to wear and I don't know why. So, I am back to Pacific Medical Orthotics to get them to CREATE a new pair for me. It's really a craft for them and they do an amazing job. I'm hoping that my second impression of them is as stellar as my first way back then. I'll certainly check back with Yelp and give them a second review when I find out. Sincerely, Tom Atkins, RN

Had a custom pair of orthotics casted & fitted by Ashley Seefeld, CPO after being referred by…read moreParnassus Podiatry Group. Great experience: Ashley is fast, thorough, very competent & a lovely person. I am very happy with my new orthotics & am running pain free again. The location is clean, bright & has readily available appointments. Unfortunately they are no longer offering orthotic casting at this location! I am glad I got in before Ashley left the practice. She is headed down to a practice in Redwood City, Gary Berke Prosthetics (650-365-5861). She recommends Michael Plafker, CPO at SF Prosthetic Orthotic Service (415-861-4146) if you are in need of orthotics in SF.

Then staff was friendly, time efficient, and my order came rather fast. I was pleased with my…read moreoverall experience.

Great services Tony is the best…read more Great products suit My handicap needs I suggest this group above all others! Over the years I have been to a few. This staff cares the seem to fit the needs I highly recommend.

Excellent customized prosthetics for people with special physical needs. They come to Lake County…read moreweekly which saves a lot of people from having to travel.

Kyle Eckhard is a very professional and extremely caring. He makes my prosthetic leg and has been…read moredoing so for several years. I would not go anywhere else. His staff is wonderful too. His product is very well made and he has found solutions for my particular issues. When I count my blessings, I count Kyle twice. He is a wonderful. I have come along way with Kyle and now I am able to walk a treadmill for 2 miles at a time, even though my skin is grafted and delicate. I never. thought I would be doing things like that ever again. Thank you Kyle...your the BEST!

I scedule appointment it was two from the time and on the same morning they canceled It's very…read morehard to get through to talk to anyone not to say Dr Rielly staff who referred me from stanford very rude!

I found the office staff to be very helpful and friendly. I walked in to make an appointment, and…read morenot one, but three people went out of their way to help me.