The Best Podiatrist and Foot & Ankle Practice I Could Ever Ask For…read more Northern California Foot & Ankle Center of Santa Rosa has cared for me for years, through visit after visit, concern after concern, and I genuinely do not have enough words to express my gratitude. Every single time I have walked through their doors, every level of this clinic has treated me with kindness, dignity, patience, and respect. No matter how many questions I had, how many complaints I brought with me, or what I was going through, I consistently left happier than when I arrived. I have always felt heard, seen, respected, and valued here--not simply as a patient or an appointment on a schedule, but as a human being. And there is something else about this practice that deserves special recognition: They do not mess around with patient care, and they do not take shortcuts. Healthcare today places enormous pressures on clinicians through insurance requirements, administrative burdens, time limitations, and standardized approaches. Yet my experience here has been that this physician continues to advocate for what he believes his patients actually need. One of the greatest examples has been my orthotics. In my entire 36 years of life, I had never experienced anyone approach them the way he did. Rather than simply giving me a generic or routine solution, he personally took the time to create true customized molds in person, based specifically on my feet and my individual needs. That level of personalization mattered enormously to me. And remarkably, the care was covered through my medical insurance because this physician understood how to navigate the system while still pursuing what he believed represented appropriate, individualized patient care. That is what medicine should be. He does not appear satisfied simply checking a box. He examines, listens, thinks, individualizes, and treats the person standing in front of him. There is a profound difference between treating a diagnosis and truly caring for the human being who carries it. Northern California Foot & Ankle Center understands that difference. To the entire staff: thank you for every kindness, every phone call, every appointment, every moment of patience, every concern you have listened to, and every time you have made me feel welcome. And to the physician and owner himself, whom I sincerely consider my favorite podiatrist in the world and one of the finest physicians I have ever encountered: Thank you for healing me. Thank you for refusing to settle for mediocrity. Thank you for taking the extra time. Thank you for fighting for individualized patient care even within the realities and pressures of modern medical insurance. Thank you for making me feel heard. Thank you for helping me walk better, feel better, and leave your office with more hope than I entered with. You are a true healer, and I salute you, sir. I pray that God continues to bless you, your family, your staff, and this entire practice with tremendous success for many years to come. May you continue helping countless patients experience the same extraordinary level of care that you have given me. God bless you, Doctor. And God bless Northern California Foot & Ankle Center of Santa Rosa. Five stars simply are not enough.

I'm honestly pretty shocked. I brought my 80 year old father who has been suffering from severe…read morehealth conditions that have made it difficult for him to consistently treat what has become horrible fungus on his toenails. We were seen by Dr. Tan and he made very little effort to get to know my dad before taking out clippers (which did not come from any kind of a sterile wrapper) and extremely aggressively chopping off big chunks of my dads toenails. My dad was repeatedly saying "ow" because Dr. Tan was hurting him and he made him bleed in both of his big toes even though he knew he's on blood thinners. No antiseptic, no topical pain meds, no warning that it would hurt. His home health nurse was shocked when she saw them. On top of that, he didn't make any effort to file or shape his toe nails (they're just basically clipped in big sharp chunks - see pictures) and essentially told us there's nothing can do to treat the fungus. So we drove an hour there from my dad's house just to have his nails hacked off and not be offered any real solutions (except a cream he said would probably not help) and leave in more pain than he arrived The whole experience was actually shocking and I felt terrible for my elderly dad - his toes are still hurting since yesterday.

We lucked out getting a parking space out front. There are only 5 or so spots out front, so I'm not…read moresure where the other people in the shopping center parks. And the spots are funky. They are on a incline and when you pull into a space it appears that the back half of your car is still hanging out of the space. We went here after seeing their ads on tv and they sounded like what we were looking for. They offered shoe inserts for those who were having problems with their feet. We were the only ones in the store when we arrived. They offered to do a few test with us to fit us for sizes. I got my feet tested too just in case I wanted to get some too. The test was walking back and forth on this box they had made on the floor. It's not long enough so your walking is very unnatural. So as they do that they go to the back and look for your size. This took longer than it should have. And he went back came out talked a little and then went back again. I don't know why he didn't just get it over with. Go back grab it and come right out and start trying it on. He finally came out and had you take out your own shoe inserts and try on the ones he brough out. We tried them on and boy are they uncomfortable. He said you have them on 30min to half an hour then take them out and work up on times from there till you can have them in for a full day. They have 3 different levels of inserts. Everyday wear, Exercise wear, and around the house slipper wear. Each offers a different level of support. For the house slipper insert he brough us out some plush slippers to wear to try the inserts to try them out in. He askes us what we wear normally around the house and I said Birkenstocks and I asked him if I should put them in those and he said no. Those are a totally different type of shoe. I'm not sure if that meant they were great to wear or not from their perspective. The slippers they had us try on were very plush, fur lined. After trying them all on he suggest we do a stability test. He has us take all the inserts our of our shoes and has us put our hands out front and pushes on our hands and shows us how we lift up our heels and then he has us put the inserts on and shows us when we do the same test we don't lift up our heels. I'm not sure if it's a gimmick or not, but why didn't he do the test initially when we came in so we weren't taking the inserts in and out of our shoes. It seemed like a waste of time. After we were all done trying the different inserts I asked him how much the system costs, as it's a system and I can't remember the exact amount, but it was over a grand. I asked what their return policy was to see if we should try it out, and we learned that they have a strict no return policy. My husband was in no way going this route with that price. He said he'd just try out the off the shelf model in REI first before he turned to drastic measures like this. Later I did some research on the good feet store and didn't find a whole lot of positive reviews. Of course there are those that like their products as there is always something that works for everyone. What I read that caught my attention is you should really go to your podiatrist for feet issues and if you need an insert they will make you a custom insert just for you, not a generic one off the shelf like the good feet store sells you. I remember going to a doctor as a kid and getting a custom insert made for me and then having shoe lifts put on my shoes too. All was custom work. I'd feel more comfortable if he went to his podiatrist and then if he got a recommendation to go to the good feet store then go all in. It was a nice store with people that want to help you out or are just looking to make a good commission. I'm hoping they really believe they are helping people. I forgot to ask the sales associate how long he has been wearing the inserts to see if he's a believer or not. This may be the product for you, but if I were you, I'd talk to my podiatrist first before investing in this system. Even if you go to they gym (another big money maker) they suggest you talk to your doctor first before starting any new exercise routine. It's always smart if you have medical issues talk to your doctor first. Also what your doctor prescribes should be covered by your insurance. These are not covered by insurance. In the end our next stop was REI, we got fitted for new shoe inserts for high arches and a month later he is feeling really good. Best wishes on your feet's happiness.

Very knowledgeable friendly helpful staff. Brett helped me gave me an education on plantar…read morefasciitis and their products. I highly recommend that you give them a chance

Matt Ortiz at this location knows his stuff! He's extremely patient and knowledgeable and has…read moreprovided me with much needed relief and solutions. I've suffered from plantar fasciitis for two years and Matt took the time and extra effort to provide excellent insight and support to create my custom orthotics. Matt and the office staff are friendly and welcoming and go the extra mile to ensure that they help meet your needs. All around phenomenal service!

I went to pickup my customer fitted ankle othotc and found that it would not fit the shoes it was…read morecustom molded for. I was told by the technician that I would need go to a Sketchers to find shoe that would fit even though the orthotic was custom molded to to the shoe I had on?? The receptionist would no let me leave without paying. Very disappointing and unprofessional avoid this clinic -- they're unprofessional and bothersome and perhaps could cause you injury

Russell is amazing. His assessment skills and treatment are above and beyond! I have complicated…read morefoot issues and a leg length discrepancy. His patience and understanding of my issues makes him a joy to work with. Please make sure you listen to his wisdom about shoe recommendations as well. A perfect orthotic can not help with problematic shoes. My husband even listened to him for his issues which is no small miracle!

My feet (knees, ankles and back) feel better since working with Dr Pate. It's amazing what custom…read morein soles can do!

Sculla is extremely knowledgeable and a true professional who makes orthotics by hand to fit and…read moresupport your feet in all the right places. It was such a relief to wear my new insoles for the first time. I had tried so many others but they disappointed and I thought I would just have to accept the sad fact that sore feet come with aging and learn to live with them as best I can. The insoles that Sculla made for me are so comfortable they feel like a hug to my feet. I will always be grateful to her and will go back for another pair

I have been going to Sculla Conrad for custom orthotics since 2005. She does exceptional work…read moredesigning exactly what is needed to alleviate a foot or gait problem. Her orthotics are designed from custom plaster foot molds, so they exactly match each person's feet. My custom orthotics have all lasted for at least 10 years, so I am on my 3rd round. I so appreciate her craftsmanship.

I've had the pleasure of utilizing this Sacramento institution three times now. In person, Paul was…read morea fountain of information and spent a lot of time educating us on all things mobility scooter. I also had to make an inquiry about a repair and was met with his great knowledge and advice. Just recently, I spoke with David, who returned my call promptly and gave some great things to try with a problem we are having with my scooter. He was patient and really gave us great detail on what could and could not be done. We really appreciated his kindness and sharing his knowledge with us. It's very hard to find a business that genuinely cares about people and aren't always just hounding you to "make a sale." I hope they are in business for many years to come. They are "Old School" in the best possible way. True professionals that take the time and care to ensure that each customer rolls away happy!

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

Looking for a new pair of shoes after wifey dissed my ol' dirty Birkenstocks, I went to The Good…read moreFeet Store because I heard good things about this place from my podiatrist (I have suffered from plantar fasciitis) . Alejandro, the salesman, showed me the program, which isn't cheap, but worked from the demonstration. He was knowledgeable and wasn't pushy which I appreciated.

Total rip off! Their return policy is a QR code on the receipt after you pay. While waiting to…read moreattempt a refund I was listening to how they coerced customers. I thought I was in a used car lot. Do not shop there. I replaced their inserts with some Superfeet inserts that are working perfectly.

Went in for custom orthotics post foot surgery and suffering from hyper pronation, and what a…read moregame-changer!!! Dr. Camp spent a lot of time evaluating my feet, even doing minor adjustments while I was there for the consultation, and thoroughly explained the different options available, helping me to get the perfect orthotics for my needs. The pair I got has made my shoes comfortable and supportive and has totally alleviated my foot, leg and hip pain. I was resistant to the idea of custom orthotics for decades, but now I am a convert... Just ordered another pair. Worth every penny! Cannot recommend the shop highly enough.

Went in for orthotics to address plantar fasciitis, and after a few chiropractic adjustments the…read morediscomfort in my heels was immediately reduced to less than half, and could feel that the push-off of my step had moved from too much by the instep/big toe, to a more balanced push-off by all the toes. Still ordered the orthotics to resolve it fully.

Everyone here is friendly and helpful! A special shoutout to Jason for answering all of our…read morequestions!

Having to wear prosthetics is bad enough, but making it worthwhile is John Morales and the staff of…read moreInnoative Prosthetics in Santa Rosa. Located in the business center directly behind the Riviera Restaurant on Montgomery Drive, you're greeted with a smile from the front staff and a helpful, supportive demeanor by John Morales, a well-respected prosthetist recommended by a number of physicians. We were satisfied then (and continue to be) for the services provided by John Morales and his team.

From the owner: We have put better care for our patients…read more We take pride in utilizing eighty years of combined knowledge to offer you solutions for your orthotic/prosthetic challenges. It is our intention to help you achieve your goals with a thoughtful, collaborative plan. Our experience can help you achieve maximum independence.