My Auto and Home insurance rates were ridiculous. Tony was able to save me a couple of $1000 total…read moreoff my rates since I had 3 young drivers and current carrier was putting my youngest driver on the most expensive car.

I have been doing business with this group for over 30 years and I have not one complaint to make…read more They have always treated me with respect and whenever I had an issue, it was handled professionally.

Geico Sucks! They canceled my policy with no notice. Then when I went to pay my bill the next month…read moreI was unaware that my policy was canceled and they took the next payment I made to "get me current" without ever letting me know the policy was canceled. Then when I went to renew it, they wanted the entire 6 month premium paid. They might be cheap but the service is terrible

been trying for 1 hour to get a live voice, local or geico customer service. but service does not…read moreexist!!! was told 366 callers in front of me. at local agents number i was three, then one, then back to three, then dropped!!! wtf? for years geico service has been decent. but not today!!! they do not care! their answering system was designed by nazis. when asked what i wanted i said "claims."the automated system did not know that word!!!

I needed to deal w/some annoying DMV issues that I was unable to handle online or by phone. DMV…read moreisn't taking in-person visits due to the pandemic. That's when I discovered Rivas...a huge blessing! Dramatic, yes, but we all know how frustrating and mood-altering an experience with DMV can be. Within minutes of me walking into Rivas, I was out of there with all my DMV woes taken care of. Thank you, Cassandra, for being informative, kind and helping me get my *ish together :)

Went here to take care of a DMV title transfer. It was super easy - no lines, no headaches…read more Silvia took care of it in minutes. My new go-to for DMV stuff.

If you are looking for a very good insurance agent let me recommend trying out Melissa. I have…read moreworked with her for years and I know first hand that she will make sure that her customers needs are attended, she goes out her way to get it done. Melissa has been more than patient with me all this time. I am thankful that she is back with AllState, great job!

Definitely one of the best insurance experience I've dealt with.. Atul was very responsive, and…read morehelped answer with questions that I had a hard time understanding. He really went above and beyond to inform me of all the savings and discounts I could receive on the policy. Thank you for clarifying and informing me of savings on my policy!

I desperately needed a new auto insurance carrier and Shirley came as a recommendation. I'm SO glad…read moreI reached out! I had a fantastic experience working with Shirley and Andrea! They truly made the process of getting the auto insurance I needed easy and stress-free. Shirley took the time to explain all of my options, answer all of my questions, and helped me choose the best policy for my needs and to fit my budget. Most insurance agents make you feel rushed and pressure you to purchase unnecessary add-ons but she never rushed me, which I appreciate! Overall, my experience was great. I highly recommend!

I had a major issue with a claim. The insurance inspector was overly aggressive with questions…read moreabout the claim. She automatically assumed I was committing fraud and denied my claim. I was not only upset by insulted. I contacted Shirley directly and told her about this matter. She told me "Don't worry, I'll take care of it for you". She went Above and Beyond her due diligence to make sure my problem was resolved. If Allstate had agents with the same ability, concern, and professionalism as Shirley Stith then I'm sure we'd all feel like we're truly in Good Hands

Have been with McDermott Costa for several years and have been very happy with their service and…read morefriendly staff, especially Mariane Hernandez, who is my go to person. Mariane is very pleasant and knowledgeable and always willing to do whatever it takes to get you the best possible deal. Thank you guys for the great years of service. If you give them a try you will not be disappointed. William Roberts

Two words: run away!…read more Summary of my experience: I was with this agency for about three years and had nothing but negative experiences, including: - home and auto insurance rates were ~1.5-2x more expensive compared to other major insurance companies such as State Farm AND provides significantly less coverage (I left McDermottCosta and saved almost 50% annually while getting better coverage) - staff were rude, unhelpful, unresponsive, unknowledgeable, and inaccurate - doesn't watch out for the customer's best interest (e.g., seem to sell you on a particular insurance company and refurses or responds very slowly when you ask for other options, which I'm assuming because McDermottCosta gets a higher profit margin?) - application renewals were filled with mistakes (e.g., home purchase year off by 5 years, birthday was completely wrong and off by about 15 years) I'm all for supporting local businesses, but it also has to be earned. McDermottCosta never earned my business despite actually having it for a few years (I blame myself for not leaving more quickly).

Man I was in out of this place in no time.. helped me with my registrations and insurance…read more Definitely will stop here again for any future issues. The service was A1 and they definitely value customer and their time. Told me exactly what I needed what paperwork needed to be file. Thank you!!

So much more efficient than going to the DMV. Last year, paid my registration online to DMV and…read morewaited 2.5 months before I got my tags. This year, paid it here and got my tags, waited less than 30 minutes

Friendly staff. I received a great combination coverage. I searched a few other places after coming…read morehere first, and I came right back. I had State Farm years ago. I always end up coming back. I didn't leave because of any problems with them, only that I no longer had a car to drive and so I didn't need the insurance. They are right on the corner of MacArthur Boulevard Oakland/San Leandro border. The office is bigger on the inside than it appears to be from looking at the building. They worked to get me the best deal. They made telephone calls to get answers that they didn't have, and I left with all my questions answered.

Victor was very attentive and helpful! He listened and gave me the help and answers I needed, plus…read moremore! Super knowledgeable about detail oriented. I'm beyond satisfied with insurance policies I now have and information he gave me So happy I was able to purchase auto, renters, and life insurance within my budget! Thanks Victor!!

The agent is very prompt in coming back to me of what's required, following up with me on open…read moreitems. Great service. Don't have to go so many layers to get answers.

Joselyn and Ana have been fantastic. They have helped me find optimal coverage within my budget. I…read moreappreciate their attentiveness and quick response to my questions. Joselyn has been patient and thorough. I will continually come back to them for all of my policy needs.

Another five stars for Marshawn. I'm leaving a second review as I say goodbye to California. She…read moreis an amazing human being and I can't even express my gratitude for all her help with CoveredCA over the years.

I have no idea where to begin, so I will start by saying , Marshawn is amazing …read more I don't want to get into the entire minutia of all that has transpired , none of you would even believe it as it's so pathetically sad . I was in a Royal mess , wrong insurance , no insurance , & back again , until this beautiful soul found Me . Sadly I am leaving Calif or this gem of an agent would be handling all my needs forever , or as long as she was an agent . The unbelievable mess I was in , was NOT her doing or her issue & she could have just as easily said " be gone " alas she did not ! When all is said and done , Marshawn came to me rescue and helped me through the red tape as. BS and basically saved us from despair . What I have found in all this ? Our insurance commission needs an enema STAT! And for a mere $150K before " discounts" THEY SAVE YOU , they can have one , then they can do what insurance companies do , DENY it ! However if you are in need of insurance and truly need someone knowledgeable and ETHICAL she's your agent . Not ever did she make me feel as if I was trying her patience , not ever did she give up until she helped me get out of the mess I was put in . Mershawn , I only wish that the rest of the working world would take your lead , as it stands now , it appears nobody gives a darn about anyone . I wish there were a TEN star button & Yelp doesn't use emojis so I can't put those here either . I am posting a screen shot . Thank you so so much Marshawn