I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

Solid help for a complicated insurance policy, thanks Brain and team for working with over the…read moreseveral weeks it took!

My dad had been there since 9AM and they haven't opened . It's 10:30am and they were still not open…read more. Bad service . Hours vary . He is still currently standing outside . Terrible .

They're the worst. Absolutely pathetic customer service. It has been more than 4 months and I'm yet…read moreto receive my settlement. My car was totaled and it took them 2 months to go inspect the car and later asked me to pay for the storage charges (partially). Get a better insurance, it's worth paying the extra money.

My Auto and Home insurance rates were ridiculous. Tony was able to save me a couple of $1000 total…read moreoff my rates since I had 3 young drivers and current carrier was putting my youngest driver on the most expensive car.

I have been doing business with this group for over 30 years and I have not one complaint to make…read more They have always treated me with respect and whenever I had an issue, it was handled professionally.

I desperately needed a new auto insurance carrier and Shirley came as a recommendation. I'm SO glad…read moreI reached out! I had a fantastic experience working with Shirley and Andrea! They truly made the process of getting the auto insurance I needed easy and stress-free. Shirley took the time to explain all of my options, answer all of my questions, and helped me choose the best policy for my needs and to fit my budget. Most insurance agents make you feel rushed and pressure you to purchase unnecessary add-ons but she never rushed me, which I appreciate! Overall, my experience was great. I highly recommend!

I had a major issue with a claim. The insurance inspector was overly aggressive with questions…read moreabout the claim. She automatically assumed I was committing fraud and denied my claim. I was not only upset by insulted. I contacted Shirley directly and told her about this matter. She told me "Don't worry, I'll take care of it for you". She went Above and Beyond her due diligence to make sure my problem was resolved. If Allstate had agents with the same ability, concern, and professionalism as Shirley Stith then I'm sure we'd all feel like we're truly in Good Hands

Two words: run away!…read more Summary of my experience: I was with this agency for about three years and had nothing but negative experiences, including: - home and auto insurance rates were ~1.5-2x more expensive compared to other major insurance companies such as State Farm AND provides significantly less coverage (I left McDermottCosta and saved almost 50% annually while getting better coverage) - staff were rude, unhelpful, unresponsive, unknowledgeable, and inaccurate - doesn't watch out for the customer's best interest (e.g., seem to sell you on a particular insurance company and refurses or responds very slowly when you ask for other options, which I'm assuming because McDermottCosta gets a higher profit margin?) - application renewals were filled with mistakes (e.g., home purchase year off by 5 years, birthday was completely wrong and off by about 15 years) I'm all for supporting local businesses, but it also has to be earned. McDermottCosta never earned my business despite actually having it for a few years (I blame myself for not leaving more quickly).

This is second worst experience I have ever had with any company in my 60 years of being self…read moreemployed and a real estate owner. The agent has been totally non responsive for almost 3 months as I try to correct a lack of action by her with my policy. I see another review that says RUN AWAY! I suggest you not even get close enough to run away.

I needed to deal w/some annoying DMV issues that I was unable to handle online or by phone. DMV…read moreisn't taking in-person visits due to the pandemic. That's when I discovered Rivas...a huge blessing! Dramatic, yes, but we all know how frustrating and mood-altering an experience with DMV can be. Within minutes of me walking into Rivas, I was out of there with all my DMV woes taken care of. Thank you, Cassandra, for being informative, kind and helping me get my *ish together :)

Went here to take care of a DMV title transfer. It was super easy - no lines, no headaches…read more Silvia took care of it in minutes. My new go-to for DMV stuff.

If you are looking for a very good insurance agent let me recommend trying out Melissa. I have…read moreworked with her for years and I know first hand that she will make sure that her customers needs are attended, she goes out her way to get it done. Melissa has been more than patient with me all this time. I am thankful that she is back with AllState, great job!

Definitely one of the best insurance experience I've dealt with.. Atul was very responsive, and…read morehelped answer with questions that I had a hard time understanding. He really went above and beyond to inform me of all the savings and discounts I could receive on the policy. Thank you for clarifying and informing me of savings on my policy!

I've been with Farmers for over 12 years and have had my share of agents with them. Kathy Vasquez…read moreis a top tier agent, incredibly patient with my many questions about auto and home insurance. She is the definition of professional and is consistently efficient with my time. If you want it done right the first time, call her.

Kathy Vasquez is my Farmers agent for my home and income properties. She's helpful and reliable…read more Rates are good too.

Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Called for insurance quote multiple times, no answer and no call back. Imagine how they treat their…read morecustomers