Appointment setting and communications customer service are excellent! They are quick to respond…read moreand very accommodating. Ashley Nicole was fast, efficient, and had great customer service. Jema is very attentive, thorough, and responsive. I would keep coming back, for sure.

I've recommended this place before. Faithful customer for over 4 years! I just visited their new…read morelocation at The Loft and also had to reschedule my last appointment so instead of my regular gal, I saw Ajaya. I'm not for switching it up but this girl offered me seamless service. Top tier as always!! This is the only place you want to getting waxed at

Unfortunately, my experience was disappointing at the wesley chapel location…read more I booked a service through ClassPass that was listed as available at this studio. When I arrived, I was told I couldn't receive the service through ClassPass because they offer a first-time client special and that I would need to pay $65 directly through the studio instead. I understand wanting clients to take advantage of a promotional offer, but if a service isn't actually available to be booked through ClassPass, it shouldn't be listed there. At the very least, alternative services that qualify should be offered. What frustrated me most was the response from the front desk. Instead of trying to find a solution, I was essentially told that my ClassPass credits didn't matter and that my only option was to pay out of pocket. As someone who pays for a ClassPass membership, that wasn't an acceptable answer. The issue wasn't the price. It was the lack of transparency and customer service. A little effort to accommodate the customer would have gone a long way.

Had my first visit and was VERY impressed with professionalism, friendliness and how well they kept…read morethe process almost pain free. Highly recommend and will be making monthly appointments! Deanna was awesome!

Great service and a great job. However she has not been available now for over a month. Has she…read moregone out of town? Or Did her business shut down?

I made an appointment online. I got there on time and Rita was on the phone. She didn't even say hi…read moreto me just pointed to the chair. She talked on the phone all the time she did my eyebrows which I think was extremely rude. I will not be going back!!! there are other places Rita get off the phone and talk to your customer. PS you might get better tips that way

Horrible service. The stylist Jade and wendy lack.the skills needed to ne touching peoples hair…read more Ruined my hair completely. Cut ff several inches instead of a light trim, then made excuses for it. Also failed at a simple root touch up. I have never seen so many missed spots. After agreeing to a refund and to cover hair extension wendy and jade then stsrted calling and harrassing me several.times. wendy let these reviews be a lesson to you. Had you done the right thing and refunded for aweful work, i would not posted these truthful reviews. Probably cost your bizz alot more then the refund rightfully owed to me. I am reaching out to the local BBB and dept of consumer service as well. At this point it is a matter of protecting othe consumers from harm.

Christine is the best . She has been cutting my hair for many years. I highly recommendread more

I had an 11:00 appointment didn't get in the chair until 11:45. At 12:15 only part way through and…read moreshe tells me she has to leave to get her Daughter from school. I said What you are leaving and 12 min later came back. A Gel fill and it took 2 hours and 45 min. Very Thick and Uneven. Doesn't know what round square is either. Horrible Job will never go back..

I have been to VIP several times for manicures and pedicures. They always do a good job and are…read morefriendly and accommodating.

Update: This is my final communication regarding this matter. I refuse to engage in further…read moreback-and-forth correspondence to relive what was a deeply awful experience. My appointment was supposed to be a standard consultation and haircut. Instead, I was squeezed between two chemical appointments. Scheduling is the responsibility of the stylist and salon management, not the client. As a first-time customer, I expected a pleasant and professional experience. If there is any lesson to be learned here for both parties, it is that you must allocate sufficient time for new clients so they can leave your shop with a positive outcome. Ultimately, the photos speak for themselves: it was a bad haircut. Despite being handled by three different people, I feel like I am still being blamed for the result. I am simply the client, and I paid for a professional service that was not delivered.

What a special salon. I hadn't been in a long time to a salon because I was hospitalized. I was a…read morehot mess until Liberty performed a miracle with my hair. I decided to go all gray and she waved her magic wand and did it. Everyone loves it. If you want to feel special then you need to book an appointment!

I got highlights here with Holly and it was a great experience! The salon is clean, has a cozy vibe…read morewith a lot of character, not too expensive, and my highlights look great. I would definitely recommend!

Since I just moved to Dade City, I needed to find a good salon and I found it today. Tina gave me…read morea great cut and style and Judith did a wax on my eyebrows. I will be back to get a facial and this will be my salon from now on. Thanks to all the girls at this location.

I'll be back!!! My brows were done exactly as requested. She was also very quick and provided a…read morerelaxing environment.

This was my first and only visit. I came for the good reviews and will stay away due to the…read moreuncleanliness. First, I made an appointment and was passed up for someone who seemed to be a friend, so I waited 30 minutes after my scheduled appointment time. Then, my eyebrow shape preference was ignored. The countertops were messy, and I doubt hands were sanitized because I got acne 2 days later - only in the places I had threaded - shocking! Will not return, and do not recommend.

Going to see Jill this afternoon she is awesome cannot wait Jill is really blessing to my bodyread more

From the owner: Our spa provides excellent massage, facial and waxing to each and every client. Massages that are…read moreoffered include, but not limited to Swedish, Prenatal, Hot Rocks, Lymphatic Drainage, Thai, Therapeutic, Elderly and infant. Customized facials and chemical peels are also offered to help with hyperpigmentation, wrinkles, loss of elasticity and collagen that create those wrinkles.Body waxing from head to toe. Special hard wax (stripless) is used for small areas, such as the face, underarms, fingers, toes, bikini and Brazilian. Soft wax (stripped) is used for larger areas, such as arms, legs, back and chest. Continued education is taken very seriously. Also keeping up with research and new trends is a passion. Making sure every visit is the best for my clients is important to me.