The staff was friendly, respectful and caring. Demonstrated professionalism and gentleness .read more

I was on vacation and on the last day before me heading back home I developed a massive infection…read morewhich my face doubled in size. I was so scared because I did not want to go to a place where I was and praying I can make it back home to get this locked and treated immediately. I was also worried about how soon I can get an appointment. I called Sunday night and they booked me for a 9AM the next day! Dr, Yafim and staff were gentle, empathetic and made me feel like it was all going to be ok even Though I was emotionally devastated. They guided me through every action and he even waived the emergency visit fee. Which was greatly appreciated because I don't have dental insurance. They handled me with care and he does have soft hands when administering the injection to numb my then Big head to endure the 2 extractions I needed. Welp now they are going to be my dental family because we are in this new journey now of getting me right with a good smile!!!! He is a no nonsense dentist pulling no punches and I loved that! Thank you to all there. Oh yeah and they are just 5 minutes from my house perfect for this dental journey we will walk together. I left feeling hopeful and of course in less pain. See ya soon!

All of my previous ratings were only for Dr. Rosenfeld DMD. The services once Dr. Solange took over…read moreare horrible. They sent me to debt collections... as in I received a letter from debt collectors before I got a call from their office of any kind. When I speak to the debt collectors, they identify themselves as such - but the dental office is adamant that it's not collections and it's just their new vendor for payments. The issue was on the EOB itself. It literally stated " claim denied, mismatched provider information. please call delta dental and provide your dental license number and dental NPI number". The claim of service was from February of 2023. I received debt collections in the mail in late March and was livid. No one from the office even tried to call me? And clearly no one tried to read the letter to resubmit the information to Delta Dental. Every time I spoke to Delta Dental, they said there was nothing I could do to help and " all your doctors office has to do is call us and provide us the license information and you'll have a paid claim". This all made sense to me, since I had never paid a co-pay for cleanings in the past, but once switching to Dr. Solange - like I said, everything went down hill with her front of office. After numerous calls to both Delta and Solange Dentistry, the office manager finally agreed to follow through and do their part. Delta dental said they had 5 years to re-adjudicate claims, Solange claimed they only have 1 year and wanted to pass the bill on to me.. which makes 0 sense, since all of it was clearly their fault as stated on the letter. If they had followed through they would have had a paid claim. Weeks later, after all this had settled - the office manager had the audacity to call me and ask a favor and ask if I would still pay the claim because "we've been spending a lot of time calling Delta dental and trying to get this claim paid". Absolutely appalling and horrendous. No way I'll ever be a patient there again, and I wouldn't suggest anyone go there either based on my experience. In addition, prior to this horrible experience, both my husband and I experienced inexperienced front desk management. One time I went to get a fitting for mouthguard. I even wrote down on my personal calendar "dental $86 total, out of pocket $37.5 night guard" bc I'm insanely organized. Later, when they called me they said the night guard would be $400... okay...?? We experience a lot of confusion from the front desk, making us feel like they don't know what they're doing and they're figuring it out as they go. Miscommunication amongst staff members, not following up on appointments or previous calls... the new office left too much to be desired. I'm sure it's obvious... but yes we both left to seek better dental care. Good luck

I feel very confident when I have to have any dental work done. Dr.Solange and the staff are very…read morepersonable and really care for their patients.

My dentist retired a few years ago and then we moved across the city...suffice it to say it had…read morebeen a while since I had a cleaning. The kind folks at Rittenhouse Dentists did a great job to ensure my comfort and explain everything they were doing all the way through. I'm so thankful to have found this dentist. And to clarify and to speak to another reviewers low review, I was not compensated at all for this 5 star review. I gave them 5 stars because that is the service I received.

My experience with Rittenhouse Dentists in Bala has been outstanding. I originally stopped in as…read morethey were in my office building and offered an easy location for obtaining Invisalign. The office and staff are very welcoming. I was not looking forward to the deep teeth/gum cleaning that was recommended prior to arranging for the Invisalign but Dr. Steffey and her crew were so accommodating making the process as painless -enjoyable as possible. It was also helpful to me that they thoroughly explained the process, timeframe, and cost from the beginning. I appreciated the honestly and professionalism In addition, the communication and reminder messages from this practice are excellent! I will definitely be back and highly recommend!!

What should I start? I had really bad experience at this dental office. I was treated with…read more sensitive teeth here by Dr. Garry Schneider, he did filling procedure to the sensitive teeth, 2 on the lower left side, 1 on the lower right side. But the sensitivity of the teeth were getting worse, so I went back to him, he said there might have bubbles in side of the filling( why there're bubbles? bad operation and skill I guess). So he made another appointment for me. Because of this appointment, I lost my job, ironically, when I went to the office for my appointment, the casher said Dr Schneider wan't in the office, he's on his vacation in Dominican Republic or whatever. So, I lost my job, my health insurance, for that appointment, but that guy forgot it, and was on his vacation?!! After that, I didn't blame them, things have happened, I let it go. I just hoped that my teeth get right treatment, so I could eat food without any pain. So I made a new appointment with him, he did refilling, after that the right side was good, but the left side is still sensitive. A few days later, my implant crown next to the sensitive tooth on the lower right fell out. I don't know why it fell out, maybe when he filled the sensitive tooth, and grinding, made the crown loose. So I had to made appointment again to put the crown back, it fell out again a few days later after was put back. so I made appointment again, I asked him to get a new crown, he gave me a quote for a new one, its total about $ 770 with insurance, and $1100 without insurance. I told him my insurance would end on May, so I tried to get it done before it ended, he agreed. I paid $150 to place the order, few weeks later, he put new crown on, but I was still charged $770. I should pay $770-$150=$620, because I prepaid $150 already. So I asked them why, they blah, blah, blah. During the time he put the new crown on, I told him, the left side is still sensitive, then he said that there may have a crack inside, and asked me to see a specialist. And he complained that he's never had a person's teeth with this kind of problem that I have. Yeah, maybe you just don't know much. My problem with this doctor is not finished yet. So when he put this new crown on, it needed to shape the crown to get the good bite, and fit. But, when he grind the crown, he grind the neighboring teeth too, I think he didn't mean to do that, but it just showed his bad skill on job, and carelessness for patients . They hurt, after his treatment, my good teeth became bad, and my bad teeth became worse. After all of these unpleasant experiences happened, I told myself that I forgive him, because he's young and maybe really don't know much about what he does, I just don't go back to the office again. But, today, I got a bill from this dental office, and shows I own them $389.29. I didn't sue them for all trouble they caused for me, instead, they are asking for more money from me. Really bad experience!

I highly recommend you steer clear of this practice! I needed a tooth extracted, and they weren't…read morewilling to do it cause my blood pressure was high and wanted me to see a cardiologist first. They would not accept a phone call from the cardiologist. That was fine and I got the clearance they requested. I Then on June 22 scheduled myself an appointment for July 8 with the same dentist who did my initial evaluation. I got an email confirmation stating the name of the doctor I would be seeing that my appointment was scheduled. On July 7, I got a phone call telling me that I scheduled the appointment incorrectly with the wrong doctor and so they needed me to come in at 9 o'clock instead of 1 o'clock I told him I could not do this because I had another appointment scheduled at that time and they said I could reschedule my other appointment. I told them that that was unacceptable and that I did not schedule my appointment with the wrong doctor and that I had proof of who I scheduled the appointment with. They told me someone would call back and after two hours with no return call I called again. After reiterating that I could not accommodate the time they wanted and that I had scheduled the appointment appropriately they offered me an 11 o'clock appointment and I accepted. During my appointment, it was revealed by one of the staff members that the doctor had something come up and that's why they were rescheduling appointments not because I scheduled it incorrectly, but because of issue on their end. During my initial appointment in June, I was told that I could have nitrous oxide during my procedure but when I arrived, they told me the Doctor Who does that was not in that day, so I could not have nitrous oxide. The doctor was interrupted multiple times during my procedure to discuss questions about other patients. They then accidentally knocked the crown off the tooth next to the one they were extracting and chose to leave it exposed for four days. The doctor told me to look out for signs of dry socket as that would be an emergency and to call if I had any issues. Over the weekend, I called multiple times and left multiple messages to inform them that I did indeed have dry socket. They did not respond over the weekend, which I can understand because it is a weekend even though they did tell me that would've been an emergency, but they also did not call me on Monday morning when they opened. When I arrived for my appointment at 4 PM on Monday, the doctor had not even been notified that I called to let them know I had dry socket. At this point, I was literally shaking because the pain was so intense and I've been going on for days. The doctor was rude and dismissive, and the dental hygienist kept accidentally hitting my exposed dry socket with the suction tool. I was in far more pain than I had arrived in. The doctor agreed to call me in a script for an antibiotic because even though there was no signs of infection I have a cardiac condition and dry socket. She also agreed to call me in a script for pain medication. She asked me to confirm my Pharmacy with a dental hygienist and she would call it in right away. It took two hours and repeated phone calls back-and-forth to get the doctor to finally call in the script and then she tried to blame the Pharmacy and say that they weren't accepting it because it was Pain medication, even though the pharmacy was actively looking for it. I told the office that I would be calling back tomorrow to speak to the office manager, and then I would be reporting their practice so the doctor herself called me to tell me how she was only trying to help me and that it's not her fault the pharmacy wouldn't accept the script. I expressed my concerns to her and told her how angry I was at the poor treatment I was receiving, and then I would be reporting her to the state. She then called the pharmacy and told them not to fill my antibiotic since I wasn't showing signs of an infection, she wasn't willing to take the precaution for me. She changed my treatment plan out of spite because I was reporting her.

This place is so good, they took me in on a Saturday when I was experiencing pain and literally did…read moresome work on my teeth the same day, the staff are so nice and caring and the whole atmosphere in the clinic is very calming and welcoming, as long as I live in the area I'll always come here I love it!

I have been getting my dental work done Pristine Dental for many years even after they relocated to…read moreWest Chester Pk., that should speak for itself; years... I will continue to patronize them for many more years.

I was a patient at their old Lansdowne location with Dr. B and then went to the new Aldan location…read moreONCE in 2021 before transferring to another practice. In 2023 (2 years after service) I started receiving the same bill through the mail and via text for that ONE TIME I came to this location for routine service that should have been covered by insurance. After calling several times I've gotten inconsistent explanations or lack of explanations of why it was supposedly denied by my insurance, then this year someone at some point said it wasn't submitted correctly and they'd try again. After that I started getting mail from my dental insurance company at the time of service stating that this dental practice failed to file the claim in time (90 days), which is why it was denied. Then I started getting mail and texts from this practice that my outstanding balance was adjusted and INCREASED even though no additional services were rendered. This negative review is 100% a reflection of their administrative staff and unprofessional billing practices rather than the dentist I saw. They have not been able to give me an explanation or acknowledge that they have made multiple mistakes along the way. It is now the end of 2024 and this is still not resolved 3 years later. Stay away from this practice!

I hate the dentist but this place is always fun to go to staff is funny to talk too and the dental…read morework course I'm pleased with as well

It was the worst dental experience ever. The Dentist Blumenthal DMD was horrible and rude. I came…read morethere for a consultation and he was being condescending. I couldn't believe a dentist would act in that manner. I would never ever go back or recommend this place to anyone.

Positive experience so far, people are professional and appointments are on time. Not sale pitch…read moreunlike some other practices. I was told I had cavities in other dental office but this place checked me twice and said I don't have any, for the reason I recommend this location especially Dr. Lias. I only want what is necessary done to my teeth and nothing more, and as a professional foodie it's important to keep all my teeth intact. Also, they are moving location on April, the new location is gonna be at One Bala Plaza, I am looking forward to see the new location for my next appointment!

I am extremely pleased and grateful for Dr Robbins, Anne Marie, and Gina's dental care. They are…read morewarm, caring, and kind, dedicated professionals! Due to a childhood accident, I have had multiple dental procedures over the years. Dr Robbins and his staff get an AAA Plus rating from me! Truly "Better than All the Rest"!!! Thank you for your care!

Dr Berson is very competent, friendly, and fast. No pain doing a filling. Kelly at the front desk…read moreis always friendly, competent, helpful, and knows the complexities of dental insurance. The dental techs are also excellent. The one who cleaned my teeth actually used warm water in the machine so my teeth didn't freeze. Did I miss anything? Just a pleasure to go the dentist!