Although it's very busy there, employees are very diligent and assure they listen to concerns and…read morethey are not people who work slow and make mistakes. I applaud each and everyone who helped me. When my boyfriend and I went there earlier for x-ray early morning as first people to arrive when they do, they quickly was able to check him in, nicely allow me to wait close by and showed me where I can sit, and finished his X-ray in less than a few minutes. Their rate of providing printed CD was faster than all other radiology locations. They print it right away on the spot instead of hours later. They also mention the issue because they know it's important to follow up right away, whereas other clinics ask you to wait for the report to be done in whatever time from they conclude. Furthermore, even though they say report takes 2 days, the doctor actually already received the completed report in less than an hour. I recommend going early at opening hours for less longer line.

I had a left shouldered injury about 2 months ago and have been coming here for the last 2 months…read moreto check on the progress of my shoulder. The staff are courteous and efficient. There really isn't much of a wait from my experience. I used the back xray area which is part of New York Presbyterian. I would recommend coming here for xrays, as the staff members seem to care.

I recently had a mammogram at this location. They were on time with my appointment time and the…read moreexam was quick and painless. I used the restroom on my way out and was chased as I was leaving by the frantic technician that did my exam. They didn't check the date of my last menstruation until AFTER they did my mammogram. She wanted me to sign a paper stating I am not pregnant. I'm not, and I signed the paper, but that was a huge mistake on their part. If I had been pregnant and they did not check the date they could have exposed a fetus to radiation. It was careless, but thankfully no one was harmed. They need to be more careful with their protocols moving forward.

This place is a joke. They need to actually honor appointment times. Even when you have an 8am…read moreappointment, the first of the day, be prepared to wait at least an hour. The front desk staff has absolutely NO regard for patients. My appointment was at 8. I signed in when I arrived a few mins before 8. I told them that I had an appointment, they had me wait. At 8:30 I went up to the desk, they told me to sign in. I said I did, they said that I need to wait to be called. I said no, my appointment was a half hour ago and I have to get to work, I can't wait. They said "you'll be called soon" and I said what time. They couldn't answer. Then the desk worker checked me in The techs are fine and the quality of care is what I would expect anywhere. But the office is incredibly poorly run.

Main Street Radiology has so many different sites. The Main…read moreStreet Radiology located at Glendale is one of my favorites. We always try to schedule our appointments here. Here are the reasons why: - Staff greet you and get you set up. Don't forget Insurance card and ID. - Registration area- Every staff member makes sure you are there for the right test and will call your doctor if there are any issues. They also keep you posted with any changes. -The technicians and staff that does the testing will check again and make sure you are okay before and after the test is done. Yes, trying to get an appointment on the phone is rough and difficult. Do not give up. When calling to schedule appointment we had two tests to be done and could only get appointments with two separate locations. When we got to the appointment and told them what happened, They helped us out and we got both test done here. There is a parking lot with an attendant on premise. Just remember. Tests like PET Scans are done at other another location and not on this site.

I had a really nice experience as a first time patient at this Radiology office from the moment I…read morebooked my appointment to get my services completed. I was very impressed that they had free Valet Parking there, like what! That's amazing because it's pretty difficult to find parking in the area so I loved that they offer this! Not to mention the valet attendant was so kind and assured me that if anything happens to any of the cars, the valet company would be held responsible. I walked in eager to check in. Unfortunately I didn't have the images I needed as I was there for a follow up visit and forgot to get my medical records from my previous provider. I didn't want to have to reschedule my appointment but the lady who checked me in was kind enough to accommodate me even if I waited a little longer but they were able to call my doctor and request what was needed. My mammogram/sonogram techs were both amazing and so knowledgeable. They explained the entire process, made sure I was comfortable and answered any and all doubts I had. I was so happy to be seen and that everything went smoothly. Thank you to the entire staff for kindness and support.

ATTENTION!!! Make sure you understand how your health plan works and what it covers, especially for…read moreseniors. This radiology place will try to squeeze out every last cent from patients. Usually, centers will use both health plan and Medicare but ZPR will charge the most amount, apply the plans and still have patients pay the excessive amount not covered. Call your health plan first and opt for another radiology center, perhaps one TRULY in network. Do not rely on ZPR to answer, they say they are in network but charge the most. Other radiology centers that we have since used have not charged so excessively.

This new business on Queens Blvd, opposite Target, is convenient and the service is fast…read more Twice Grandma's doctor ordered a procedure and they were ready for us in 30 min. Service is friendly and professional on both visit. I hope they can keep up their high level of services.

I just had an MRI and found Middle Village Radiology super easy to deal with. My doctor sent the…read morerequest to them and they in turn contacted my insurance company and got the approval. A few days before my appointment they called to confirm my appointment. Upon arrival at 9:20am for my 9:30 appointment I filled out the usual paperwork and was called within 10 minutes. The Front Desk staff and Shawn the MRI technician were super nice and made me feel very comfortable. The whole procedure lasted about 20 minutes. I highly recommend this place if you need an MRI.

Mammogram and Sonogram Care was excellent. Front Desk…read moregreeted me politely and professionally. My Mammogram tech was kind, caring professional and efficient. My Sonogram technician was experienced, professional and worked seamlessly. Thank You Staff for your Caring Values from start to finish. Lastly the waiting room is clean, well furnished and inviting. All equipment was wiped, sanitized prior to usage. Bathrooms are clean and tended to.

I had an MRI at this location. The person at the front desk, Katrina, was very friendly and…read morehelpful. I was very stressed over getting injected with contrast, and she got in touch with my doctor to confirm my procedure. She went above and beyond in the service she provided. I felt really taken care of. And I saw how she maintained the facility and refilled the gowns in the changing area. These medical places are not fun, but I felt Katrina made my experience better. I can tell patients feel comforted and cared for by her hospitality with a great smile. Thanks!

I didn't like how crowded the place was. My dr sent me there but I didn't care for it!read more

Very Professional not a long wait time clean facility very kind and professional people very…read morefriendly.

I came here as a visitor, dropping a friend off. We went inside and a lady at a podium, directed us…read moreto a certain office. The lady in the certain office directed back up front. No clue to the exact "upfront office". Ended up in the wrong office, they directed us to the office directly in front of the very first lady at the podium who told us to go to the office in the back. I think that we are in the correct office! This office sends us back to the very first lady at the podium so that we can check in with her. Then they send her down stairs, I go along to wait in that waiting area. I get down stairs and the staff began to speaking rude to me as a visitor. I stood in front of the chair to see the directions they are going. ( I didn't move) They thought it was necessary for her to tell me that the room was fur patients only. I was responding by saying I'm just watching the directions. They other staff member was present and must have got offended by my response so she kicked me out of the waiting area and told me I had to leave the area. I asked, shall I go back to the room that we started in. Her nasty response was, just find a waiting room upstairs. The improvements needed for a pleasant visit would have been for the lady at the podium to take charge and ask questions so that she can do her job and direct people to the correct area. That would have prevented us from going to 3 different places. A staff member was blowing her nose the entire time I sat in the waiting room which was really disgusting. Om our exit, the lady at the podium did tell us to press "S" for street to leave the building. So I guess that makes up for the entrance..... NO! I wise not to come here again. Not even to drop someone off. I'll just stay in my car instead of parking in the valet. By the way, he was the only person to provide exceptional customer service!

Did not enjoy this place one bit. I was eager to give them 5 stars just because the person who got…read moreme an appointment went above and beyond to get me in the same week. However upon entering these doors is another story. I waited 1 hr in the main room. I was told to come in early. I came in 12:45 for 1pm appointment. The room wasn't so busy when I arrived but as time passed the number of patients increased. After 1hr and 20 minutes of waiting in the main room I was brought downstairs. To what I would like to call their dungeon. Lower level offers multiple rooms with a small claustrophobic size waiting room. Where all the chairs had broken pleather seats. I was asked to wait in the waiting room and 2 patients were brought down to same waiting room as me. I waited another 30 minutes. From where I sat I saw two technicians in a room discussing a case but with no patient in the room. They discussed away for 45 minutes before they came out and they asked for one of the patients that came after me to go into the room with them. I quickly asked how much longer would it be. Down the hall there was a dr/technician in a room that I never saw anyone walk into. He had the door open and had a very bad cool. He kept hacking up a lung every few seconds, then blowing his nose and coughing uncontrollably. I was starting to get very worried this guy was going to do my consultation. Let alone the fact that he is coughing and going to infect the rest of the people on this floor!!!!!! I was really few seconds short of high tailing out of there. Very grossed out. If you are sick stay home and don't come in to share your germs with the rest of your patients. Receptionist came down to the dungeon to tell me after 1 hr that they are going to see me shortly. I asked her if I can go back upstairs because I was starting to feel light headed. Frankly wanted out of that germ infested floor! Definitely don't recommend this place! Very disorganized and staff doesn't keep to your appointments.

Yelp has the wrong address the correct address is:113-02 Queens Blvd, Forest Hills, NY 11375…read more This place is beyond disorganized! I scheduled my appointment in December through their main line apparently they booked me in their other office in Long Island -227 Franklin Ave, Hewlett, NY 11557 instead of Forest Hills but did tell me to come to Forest Hills location ‍ I wish my doctor didn't do business with this radiology center. It is always an error in billing, scheduling or you end up waiting long hours. It's beyond ridiculous. How difficult it is to get your schedule done correctly? I'm giving them 1 star because Rosa at the front desk went above and beyond to fit me in their schedule!

Good thing first, the additional star in this review is for the customer service team on the…read morenon-billing hotline. They have been courteous and professional throughout this process, unlike the billing department. At first no one from the office informed me upfront that the same service--one I've self-paid for in the past at a cost more than 10 times less with other providers over three years--would cost this much. I've been a patient of Main Street Radiology for 4 years, and their service has always been excellent. However, this year's billing process has been an absolute nightmare. I have paid $1,100 and waited for their billing department to submit medical records to process the pending $800. Not only could they not locate my payment, but I also didn't receive an updated bill since August. Instead, they quietly updated the client portal without notifying me. Months later, I discovered that they moved the $800 balance to me on the portal--again, with no bill, no message, no notification. It has now been four months, and I am still waiting for a correct bill. Despite multiple promises, I haven't received a bill in the mail, any follow-up, or even a single reply to my email inquiries since December. When I spoke to their billing vendor, they blamed the holidays for the delays--a completely unprofessional and unacceptable excuse given how much time has passed. To make matters worse, they admitted during a call with my insurer that the original bill was incorrect. Yet, they still haven't provided the corrected statement they promised. Their communication has been wildly inconsistent--one day acknowledging the error, the next claiming the issue is "still pending," or even suggesting they might bill me later. This is despite the Explanation of Benefits (EOB) clearly stating that, the claim has already been paid under a different code, making their actions completely unjustifiable. No one from the actual office has reached out to resolve this issue, leaving me to deal with third-party vendors who lack the authority to take meaningful action. This lack of accountability, clear communication, and adherence to in-network contract obligations has made this an incredibly stressful and frustrating experience.

I brought my son to get an MRI last week. His doctor referred us to Main Street Radiology. I…read moreusually go to the one on Francis Lewis Blvd, but the Downtown Flushing location had earlier availability. Avoid downtown Flushing if you are driving whenever possible. It is overcrowded and the new traffic patterns where almost every road is either one way or no turns allowed... First impression was the parking lot was for employees only? I had to circle back and look for a parking lot. 2nd impression upon walking in was the waiting room ... I had flashbacks of being in the DMV. After a short wait, we went upstairs, got the MRI without any issues.