They were knowledgeable, professional and worth every penny…read more Not many places are able to have quality mechanics when it comes to European engines. I am very satisfied with the work done on my mini cooper. Prices were fair and the turnaround was within reason, specially in the eve of the holida weekend.

Top tier! Munich West takes car of my vehicle like it was one of their personal possessions. I…read moreappreciate the flexibility of the employees and advice of care for my Audi.

Super outstanding service. My first time here. Yelp referral. The owner was very attentive to my…read moreneeds and all the customers that were at the shop. Reasonably priced. Flexible appointment schedules. Great location at Shallowford Rd and Dresden. I definitely would recommend and will be back.

My vehicle needed immediate attention. This shop had great reviews…read more When I tell you, they gave me stellar service, they did. I didn't feel duped. Repairs were done quickly and effectively. I have renewed faith in my car because of them. If I need any more auto repair done, I'm bringing my car to them.

Can't say enough about the team at Pro Touch Auto in Fayetteville, Ga…read more Called on a Thursday about needing a new battery for my Mini Cooper. Jeff was terrific and said bring it in at your convenience and we'll take care of it right away for you. Offered to pick me and the car up, or if I could get the car to them they would bring me home. Whatever worked best for me is what mattered to Jeff. I brought the car in that same afternoon and with a short wait I was all set. Had a pleasant wait as well. I was introduced to the owner Justin and he is wonderful too. The team is all about customer service with very fair prices!! If your shopping for a used car, they have a great selection as well with affordable pricing. Great group of guys with fun personalities, I highly recommend Pro Touch Auto and have a new place for all my vehicle needs. If your trying to decide who will treat you well, think no further and give Pro Touch Auto your business. You won't be disappointed....... Ellie Murphy

Took our 2008 Tundra truck to get the air condition service.. he quoted us 1300 plus.. parts of…read morelabor.. we paid $800 up front for parts.. truck was there for over 2 months.. just took it out August 24th 2026.. air conditioner still does not work .. ask for our money back.. he said he'd give us our money back for our parts.. but only gave us $200 of the $800 he took from us.. Justin is a shyster and a liar and a manipulator .. don't take your car there cuz all you do is get the run around

This is truly an amazing repair shop. I have used them several times over the last few years and…read moretheir quality is superb. I typically go to the dealership for basic oil change and tire rotation because they are faster and have a better discount plan. After the dealership gives me a list of all of the repairs, I then take the list to Service 1st For service. Their prices are much more reasonable, and the service is always better than the dealership. I highly recommend them and have sent multiple people to them for repairs. The service advisor, Temara is very knowledgeable and patient. She gives detailed explanations of the work and the priority of the service needed. She uses Carfax for a service history and is able to give you a pricing plan so that you can prioritize your payments. Also Tamera has been extremely helpful, giving advice on used vehicles that I've purchased and it's service history. All women in particular should feel very confident with this repair shop. I would score them a five on problem solving, professionalism, and quality of work. Their address is 2258 Lithonia Industrial Blvd Lithonia GA 30058. (770) 484-4905

I was a regular customer but last time I took my car in for engine light on. they kept my car from…read moreNov 2023-Nov 2024. 1 yr. they brought my car to my house and I discovered the passenger door had been damaged, the car was filthy inside/dirty outside. they drove it to my house cause they said they wanted to wash but they lied. they deceived me by not telling me I car was damaged. after having my car a whole year the engine light was on when I drove it for the first time the day after they brought it to my house. they deserve to be sued.

I tried to get pricing and seeing I spent over 10,000$ with them between two cars they tried to…read moreleave me dry when my transmission went out all of a sudden suddenly they didn't want to touch my car but bragged about how they have 20+ years of experience working for Toyota extremely rude to take my money for everything but what I specifically want I asked for someone to do my fluid changes and they wanted my car to go out. I think overtime between the two cars and years of knowing him I think money has changed him or worse because this isn't the humble person I knew and bragged so much about and I will never bring my car back to this establishment again!

If you have a nice vehicle. 2015 or above I wouldn't waste your time coming here. You could get the…read moresame work done at a certified dealer for $20 more and be in a comfortable environment and amazing amenities (worth the $20 if you ask me). Tony, whom is a very nice guy DID NOT communicate to me that since the original breaks I brought to have put on made a grinding noise that I would have to pay the SAME PRICE twice in one day to perform the service again. Now I understand that he performed the service twice, so getting paid twice makes sense. I would have rather them communicate that to me instead of assuming I understood how these things work. Give your customer the OPTION to go elsewhere. I wouldn't have drove 1hour total just to come back and pay $130 To get my FRONT brakes changed. He could have at least took half off. Not to mention he didn't know my rotors aren't even a year old and tried to swindle me into refacing (resurfacing) my brand new rotors for an additional $100. (Picture of rotors below) With that being said, I've been coming here for 4 years concerning my 07 Honda Accord, but with this experience I will not be bringing back either of my vehicles unless hell freezes over and I will not recommend new business any further. I'm giving 2 stars because Tai (the owner) has been great up until he hired this guy.

Had a great experience! E was amazing and help me get a tire when I needed it desperately. 10/10…read morewould recommend

I've been a customer for almost 10 years, and I'm consistently impressed with the service here…read more From oil changes and diagnostics to purchasing used tires, everyone, from the service technicians to the shop owner is always friendly and professional. I've never found higher quality used tires anywhere else. Highly recommend!

Professional and reliable service. The mechanics know their job, and the result was excellent. My…read morecar feels like new again.

I brought my Dodge Challenger here specifically for a persistent noise, wobble, and vibration. I…read moreclearly explained the symptoms and specifically told them the issue needed to be evaluated while driving. After their "diagnostic," I was told my rotors were warped and agreed to repairs totaling about $2,200, believing they had actually identified the problem I came in for. They didn't. The original noise, wobble, and vibration were still there. I brought the car back, and suddenly they discovered that my driveshaft was completely loose--and now I'm being quoted another $1,500+ just for the part. How does a shop perform a diagnostic for noise, wobbling, and vibration and completely miss a major driveline issue? I spent thousands of dollars based on their diagnosis, the actual problem was never fixed, and now I'm expected to spend thousands more for something that should have been identified the first time. At this point, I feel completely taken advantage of. I would not trust this shop with another repair.

For over 15 years we've been patronize @ this specific location. I know that the standards @ this…read morestore was once an anchor. This is the reason so many of us in the neighborhood returned over & again. With out correct Leadership how quickly the fall. They now resemble jackals. Battery wasn't the issue when the truck arrived. Since I just recently purchased a new one four months prior. Car simply wouldn't turn over i attempted multiple times back to back for 2 days turning the ignition on, every time it was trying but gas wouldn't get thru. Diagnose was fuel pump $950, fuel module $250, I researched it ahead ot time it was more than likely the module. I ask for my parts they had to check to mk sure that they hadn't been picked up for recycling, oh and I had to pay a core charge. I said no problem. Marcus then preceded to print out the bill, in which I saw ( my partner gave the ok) the price of the cable which was in perfect condition, they told my partner that it need to be replaced as well as the battery. I said hold up I just bought that battery i want it back it's under warranty plus I can use it in my trailer for the hitch. No problem I was told but I had to pay a core. Scratch my head for min & said okay no problem I will pay. After checking with an employee who came out to the desk I was told that the battery was there, then he came back in and said they had already picked them up this morning. They didn't know to replace it until after they alerted us of the battery issue, which was that same morning around 10:45 a.m. My fuel tank is slow to take gas for the second time of going to this location. I know in my heart tomorrow when I take it back to them they will have the remedy for 300 to 500. As I looked it up already. They are clogging my line in the hopes of us being suckerd in so they can lift the tank in the air, push in one area that they clogged. I despise this place for the molestation of our elderly. women & anyone else that these Jackal may see. One owner truck from dealership to them. YOU HAVE BEEN WORN. DONT TRADE PLACES WITH WHERE WE HAVE BEEN.!!!

Great service. Quick, convenient and friendly. I came in with a nail in my tire and they fixed it…read moreat a reasonable price and very quickly and also checked that everything else in my car was up to date with no charge. Will be back if I need any service done again!!!