Went for a consult with Dr. Quibbel, her sense of humor and demeanor immediately put me at ease…read more She could have easily sold me products and services I didn't need, but instead was candid and honest and referred me elsewhere where my needs could better be addressed. Her candor and honesty were refreshing and she truly made me feel as though she had my best interests as a patient in mind when she spoke to me. Would highly recommend her to anybody seeking cosmetic services.

Over the last few years I've had several treatments with Dr. Quibell including Picosure, chemical…read morepeels, laser hair removal, botox, and most recently Potenza. Dr. Quibell is a skin and laser scientist. She uses her deep understanding of these powerful lasers and treatments and tailors them to thr individual. I've seen so much improvement with my acne scars and melasma after going to Dr. Quibell. She is honest about the results you can expect and doesn't recommend unnecessary treatments. I would never go to anyone else!

She botched my liposuction procedure. When I tried to point it out to her and her staff, they tried…read moreto convince me it was my fault. They said I didn't follow post op procedures, which is not true. One arm looks great, the other awful. I cut a slit in the bottom of my arm garment, well below my elbow, where it was so tight around my lower arm muscle that my hands were going numb. They tried to tell me that was the reason my whole upper arm is messed up, even though the other arm is fine. They tried to convince me my messed up arm was actually fine and I must have body dysmorphia to think it is't. Only after I presented them with another Drs review of the work (which also confirmed it wasn't my fault) would they consider fixing it. She then did a fat transfer, but the tissue in my arm seems to be still so damaged from the liposuction (a year and a half later), that the fat transfer didn't take. I still have one liposuction wound that won't heal, a year and a half later, it still is scabbed. The other wound is deeply scarred on that arm, although the okay arm healed right away and the scars disappeared. Of course the office says I must have some kind of picking disorder. Everything, my fault. Of course when the office was selling the procedure they said they would laser any scars, which they didn't follow-through on. Now when I write them, telling them the fat procedure didn't take, for 3 weeks now I've been writing and sending photos, and I've been ghosted, no one writes me back. You may think that I must have gotten rude, but I tried to always be kind, I just wanted them to help and tell me what to expect with my healing and what was normal and what wasn't. If you ask AI what is wrong with my arm, it says, ask your Dr. Well, mine won't talk to me after a fat transfer for a liposuction procedure she botched, so what do I do? See another Dr? But Dr. Chung has $10,000 of my money, won't help me, won't talk to me and won't refund me so that I can get help from someone else. She has done both physical and deep psychological damage.

Unfortunately, after paying $300 for an initial consultation, I waited for my follow-up appointment…read morefor 45 min. Finally, I had to leave. I didn't see Dr. Chung, who never showed up. I asked her staff several times about the delay, but got no explanation. It was a disappointment and waste of time.

Not impressed. Consult was rushed. Did not leave w a good impression of doctor or facilityread more

I did my gynecomastia surgery November 2025 the surgery was done exactly how I wanted it…read more I feel confident wearing any shirt now. the staff was extremely helpful the doctor was the best. doctor shektman did a extremely amazing job he changed my life at age 33. I never thought I would feel the best of my self I wish I could add more stars To the review.

I don't even know where to start. Short version is I was diagnosed with breast cancer at 33. I was…read moreso torn on which path to take between reconstruction or not. Dr hein listened, had empathy, care, and supported me no matter what I decided. Ultimately I decided on reconstruction. Dr Hein was amazing and showcased her true skills, ability and talent by matching me with the right size so I would feel as much as myself before cancer as I could. She was a light through my entire journey. I have a lot of love for her and the amazing heart she has because of how she handled me as her patient. I am truly grateful. You cannot and will not be disappointed if you go to her. The office is kind, welcoming and on top of things!

I got a breast lift with DR Hein six years ago now for a neonoatal genetic defect that affected my…read morebreasts. I am now 23 and I live with the numbness and scars that Dr Hein Succumbed me to. I went with a female doctor to avoid males seeing my breasts at (a very insecure re : birth defect at 17 years old. ) We had multiple meetings before we went into surgery at the hospital. I was informed only once we were at the hospital that there were multiple medical students there to observe my surgery. I was not offered this as an option or something I could say no to, ( which after researching, I can) but rather my surgery is happening and it's like this or not- it goes forward or it doesnt since the students have ventured all the way the hospital which I wasn't informed of. I was not given a clear "no" option and I was already in my hospital gown and hooked up to an IV when asked- meaning if I backed out now, it'll cost me $$$$. So not only did I not feel comfortable in giving a no, but it was not presented to me as an option without paying $$ for her lack of consideration v, and resulted in the exact situation I paid thousands to avoid. not only did my surgery NOT HOLD UP more than a year later, but when the lift relied more on post-surgery swelling than results, a stitch popped. Leaving my nipple permanently disfigured like a pizza without a slice. Something she never addressed or fixed on the check up, but another doctor did. He was very confused on her methods and results. He even called in young associates to take a look at my botched job. also, Hein gave me a lesser stitch than what was promised for surgery, and that lesser stitch has affected how I have healed. I was promised an anchor scar when I went into surgery, but I was left with the lollipop scar, which i feel was to impress spectators. (students) re her ability bc it was not agreed upon, and did not hold up overtime. My breasts reverted to their original state immediately after swelling. My only options now are more surgery to correct this with implants which I do not want and am incredibly uncomfortable with, or taking both of my boobs straight off my chest. with more corrective surgery, doctors told me , the way she handled my nipples, there's a high chance they'll go NECROTIC. To a different doctor, I wouldn't be in this situation and out $8000+ for it. But now I have a dilemma which will affect me the REST OF MY LIFE when all I wanted was to feel comfortable in my own skin. I left feeling violated by being watched by the very strangers I was trying to avoid and offered no out for, and also feeling trapped and like I wasted money by paying for more insecurity and observation. All i wanted was to be able to feel comfortable in my breasts without a man there to make me uncomfortable. But i am now permanently scarred and nerve damaged while I already have life-dictating levels of anxiety and self consciousness that affect my ability to be both platonically social and have romantic relationships. My other plastic surgeon was so confused on her methods he requested surgery notes to see if she f***** up more than she was admitting to me because he saw visual damage in my breasts from surgery. I can't believe I spent all this money to continue to feel insecure and hate my body and breasts. I can't be naked with sexual partners. I can't even look at them in the mirror. It upsets me so much. I've waited years to get feeling back and I have none and it's scary. I might not be able to breastfeed. I regret Hein so much and will for the rest of my life. I will never get my nerves or dignity back. Please do not get surgery from Hein- you will never be comfortable with yourself or partners again. My scars look like bear mauls. She will ruin your confidence.

If I could give more than 5 stars, I truly would …read more.. These people are phenomenal, and Dr. Kramer himself is at least a demigod. I had just suffered through a week of hell from a different practice, where they botched the extraction of a tooth by failing to remove it completely, not inserting the bone graft properly (it came out), and leading to a hole in my sinus. Dr. Kramer did a full periodontal exam, including a CT scan, and showed me the damage done by the other practice. I was actually relieved because I had had such a horrible week of pain, lack of sleep, etc.. He then scheduled me for the soonest surgery possible, even though it meant him and his staff staying late. I'd never been super anxious about dental work before, but because of the recent trauma, I was incredibly anxious. I shouldn't have been. Dr. Kramer did the procedure without a hitch. I have had no postoperative complications in the two days since. Their professionalism is so appreciated. The fact that they're funny as well is a bonus. Great people!

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

Laurie has been doing my lash extensions for the last few years. I highly recommend her. I've…read moreseen others with lashes too thick or too long that look unnatural. I can't live without them!

Love Laurie. She truly had a talent for sculpting eyebrows. I've been twice now and both times I…read morehave been very happy with my results. I recommend highly

Patient Feedback: I…read moresaw this ENT for a minor ear issue. While I don't expect every doctor to have perfect bedside manner, my experience during this visit left me uncomfortable. The doctor asked about my profession, but before I could answer, he interrupted and guessed that I was an administrative assistant. While I've held that role before and respect it deeply, the assumption -- and the way it was delivered -- came across as dismissive and unprofessional. He also explained post-care instructions in a tone that felt overly condescending, including how to avoid getting water in my ear as if I'd never taken a shower before. I came for medical care, not to be talked down to. Additionally, the office staff didn't inform me that the doctor was running 30 minutes behind. A simple heads-up would have gone a long way toward showing respect for patients' time. I recognize that other reviews speak highly of this physician, so perhaps I caught him on an off day. Still, the interaction felt unnecessarily patronizing and left a poor impression. I will not be back. It's also worth mentioning that the office requires a credit card to be kept on file "just in case of charges." In all my years of visiting various doctors, I've never encountered that policy before, and it felt out of step with standard practice.

Dr Kieff seems like a pretty good ENT. The audiologist is very nice and (as far as I could tell)…read morevery competent & thorough. The admin staff, however... For some reason they use both MGB Patient Gateway and AthenaHealth, and it appears that they don't have either one set up properly. As a result, they besiege patients with reminders, confirmations, and early check-ins. Seven calls in less than a week. Text after text. (After STOP after STOP.) Emails upon emails. I called to make an appointment. No sooner had I hung up than the phone rang with their number. Thinking they were calling back to let me know there was a problem or something, I rather foolishly answered. Nope. Automated reminder about the appointment I had literally just made. Productive! And their response? Breathtaking lack of empathy, self-awareness, and responsibility. It's not their fault. Nothing's their fault. Never. Why are you even talking to us about this? Can't you see we're not interested? Twice as frustrating as all the calls and messages combined. "The computer did that, not me." Um, actually, only half the calls were from the computer. The rest were from two of them sitting five feet apart who didn't coordinate. Can't blame the computer for that! "We don't control that." Really? Who do they think controls it? Because we're old enough to see a lot of doctors pretty often in this house, and they're the only ones with this problem. And, as has been elsewhere observed, they have a bizarre obsession with having a credit card on file so they can bill the patient for whatever, whenever. On my first visit, I pulled out my Apple Card (which does not have any visible card information) and they just about lost their minds. They nearly refused to keep the appointment because they couldn't make a copy of it in case they needed to charge me later. (Spoiler alert: they didn't.) They had to get Dr Kieff to make a special exception to their policy. And, as with the notification problem, this appears to be entirely because they don't know and don't care how the technology the practice depends on actually works. While I was in the waiting room, the person ahead of me checking out was complaining about the exact same thing. And they got the exact same dismissive response I eventually got, along with some very unnecessary sarcasm. When my turn came, the minute I told them I was frustrated by this, they sternly told me to leave. (Which I did, never to return.) I think they knew I was going to ask to speak to the Doctor about it since they clearly didn't care. They're also the ones that answer the phones and open the mail. My guess is that while they surely generate a lot of these types of complaints, they're also able to keep those complaints from ever making it to the doctor. So I suspect Dr. Kieff, who, again, seems like a pretty decent ENT, is not aware of much of this. Which is a shame.

After doing a ton of research on various surgeons in my area, I finally booked a consultation with…read moreDr. Davidson for a surgical procedure I had been contemplating and researching on realself dot com for quite sometime. After my consult with Dr. Davidson, it was the tipping point for me to make a decision to move forward and I'm so glad I did. Dr. Davidson took quite a bit of time to evaluate me, explain the various options available and also used software and digital photos to show me what my outcome could look like based on my goals and options. His entire staff from my initial phone call, the consult, the procedure itself and follow-ups have been flawless. Post surgery when I had questions that popped up, I would email Dr. D and send a photo of what I was concerned about and he responded almost instantaneously even on weekends. The atmosphere is extremely professional and efficient but at the same time each and every staff member I encountered was genuinely kind and personable. I've since been back for other services even though there are options closer to home. Highly recommended! Tips: GPS programming make sure you use Wellesley "Hills" and not just Wellesley Parking lot is confusing to get to. Enter from the side street and ignore what looks like barriers to the driveway to get to it.

I truly don't even know where to begin--my experience with Dr. Davidson and his team has been…read morenothing short of exceptional. From the very first moment I walked into the office, I was greeted with warmth, professionalism, and genuine care. Every single member of the team made me feel at ease, supported, and valued--through every pre-op, post-op, many phone calls with questions, and today's follow-up appointments. The office itself is pristine--clean, modern, and welcoming, with a calm and positive energy that instantly puts you at ease. But what really sets this practice apart is the people. The patient care team (from the amazing nurses to the friendly faces at the front desk--who greet me by name with a big smile every time) are simply phenomenal. They are kind, compassionate, and truly invested in your well-being. And then there's Dr. Davidson. He is incredible--kind, confident, and truly gifted. During my consultation, I came in with a long list of questions, and he had already answered every single one before I even had to ask. His bedside manner is unmatched--he exudes warmth, professionalism, and a calm confidence that instantly builds trust. I knew I was in the best hands. This entire process was seamless, and I couldn't have asked for a better experience or better results. I am beyond grateful to Dr. Davidson and his team--I cannot recommend them enough. 10/10 doesn't even begin to cover it!

Mark Rounds is pretentious and impatient, acts like you are not worth his time, does no reading on…read moreme as his patient, and if an issue that should be in his wheelhouse even takes slight research or extra time on his part, he is unwilling to do it. After going to him 3 times, I was better off using ChatGPT for 30 minutes.

The same day that I had an appointment with Dr. Mark Rounds, I had another appointment later on in…read morethe day with Dr. Alan Lim and I clearly made the right choice to go with Dr. Lim. I'm someone who usually does a lot of research on any product or service that I buy. But sometimes I don't have the time and skip it, I wished that I hadn't with Dr. Mark Rounds since I have seen that he has a lot of negative reviews on various doctor ratings websites, and now I know why. Dr. Rounds is quite the harsh, brash buffoon of a doctor that doesn't want to take the necessary time to describe surgical procedures or medication side effects or whatever else really. When I had pertinent questions to my orbital "blowout" floor fracture his response was "stop reading up on stuff on the internet" quote-unquote exactly. Later on in the conversation it was the exact same response in another vital question. But for me that is unacceptable. I'm not going to rely on a doctor's decisions 100% without asking him questions on some of them. It is my eyeball and my face that we are talking about so yes I want to know 100% exactly what we are going to do and every ramifications thereof. I feel sorry for any other naïve patient that doesn't want to know all the details of a potential surgery, how can they be that credulous before being cut into. A relationship between a doctor and patient has to be very upfront, candid and open to all the necessary details of one's health condition and surgeries, and you won't find that kind of genuine sincerity with Dr. Mark Rounds.