Extremely disappointing experience, absolutely avoid!!! If…read moreyou want to be completely disrespected as a woman, spoken to in a deeply condescending manner, and treated as if you couldn't possibly understand basic technical issues, then this is the company for you. They charged us for an inspection that was clearly not done properly, pushed us to replace perfectly functional parts at nearly 10 times the market price, and literally laughed in my face while telling me my HVAC system was "shitty" and needed to be replaced. Three days later, the system had another issue because they completely failed to identify the actual problem. We were then pushed yet again toward more interventions and more part replacements by a manager who had never even seen the HVAC system himself and could only give vague explanations about what the issue "could" be. When I later requested my file, pictures, and full documentation from the visit, nothing was ever sent. No transparency whatsoever. We finally contacted another amazing company ALTITUD BRO HVAC-- which I strongly recommend -- and unlike UHCPC, they actually inspected everything properly. They identified the issue immediately and charged us only $400 for something that probably would have cost us over $2,000 with UHCPC. What a joke. And the funniest part? They're apparently just as bad with plumbing. We worked with them in the past on another property and, after charging us over $20,000, not only were they unable to properly fix the issues, but they also damaged one of our showers. Matt Robledo, the owner, even told us he had to fire his plumber Dave because "he was not good" and promised us compensation or future repair credits. Of course, none of that ever happened. Once they take your money, they seem to forget your name very quickly.

2026 Update: One of the exterior irrigation pipes has cracked. After consulting with irrigation…read morespecialists, we were informed that the pipes installed during the 2025 repairs were designed for indoor use rather than outdoor applications. As a result, the exposed conditions caused the pipe to fail in less than two years. The irrigation contractor will repair the damaged pipe; however, it is likely that other pipes replaced during the 2025 repairs will experience similar failures over time due to the use of the same unsuitable materials.

THE REAL DEAL- WITH HONEST & FAIR PRICING If you need…read moresomeone honest who knows what they're doing, look no further, these guys are legit pro's! When my A/C stopped working suddenly I had the problem initially diagnosed by another larger company, who sent an inexperienced tech that told me that my entire system was in disrepair and that it needed to be replaced for almost $20K, because they could see rust on the coils and they could smell a refrigerant leak. I then set up an appointment with SMSI and got a second, HONEST AND INFORMED, opinion. After doing a comprehensive assessment, they were able to accurately diagnose and repair my A/C by replacing a part that only costs $100!! From start to finish, they were completely professional, responsive, honest, and reliable. But most importantly, they have the professional experience and knowledge required to do a fantastic job when you really need it. They are simply AMAZING and I will be calling them for all future repair/maint needs!

LOOK NO FURTHER. These guys are great!…read more Our heater went out at ~9pm on a Sunday. Nobody else is even close to being open at this hour, so I called and by 10pm, they had made a house call and identified the problem. They came back the next morning with the new parts and were done very quickly. They were also able to get our fireplace working - which hasn't worked since we moved in 2 years ago. Very fair pricing, great attitude, and response times.

We were so hopeful when Marc came through and provided us with a good and reasonable estimate. He…read moresaid upon signing the agreement our system would be installed within 10 days. NOT THE CASE. Weeks after signing we had our appointment coming up for them to reschedule on us last minute.. not a big deal end of week adjustment is alright. Then today Thursday (6/29/23) they called to reschedule for our appointment tomorrow AGAIN. Next available is July 19, 2023! This company is disorganized, unprofessional and the front office needs to figure it out. Not sure if Marc and the sales teams are over promising and Dalco under delivering, but we won't be taken advantage and just go with a estimate that was almost identical. I'd say steer clear for a while and hopefully they figure out how to schedule clients and run a smooth business.

We used DALCO for our AC installation because we got the best price quote and Trane makes good…read moreproducts. Had I know the poor customer service I would receive from the owner of the company Marc specifically, I would have gone with a different company. We had a few minor issues withy the installation and billing and scheduling that could have been easily handled. Marc gave me his number at the quote meeting which was the biggest problem. The rest of the people I dealt with in his company were great.

I called Precise to troubleshoot my boiler. They charged me $149 to visit for 30 minutes and tell…read moreme they can't troubleshoot it. Complete waste of time and money. They couldn't troubleshoot because the error code was not present when they visited. However, I had told them the error code was not present when I called, so I don't understand why they didn't say "call us back when the error code comes back". Also, I told them the brand of boiler when I called, and they sent a technician who had never worked on this brand before. The technician felt bad that he was charging me for nothing and tried to get the trip charge waived, but the Precise office said no. So they get two stars instead of one because the tech was trying to make up for his company's poor policy.

We had our furnace go out called Precise. Angeilo came right out, did a great job, and finished…read morethe job quickly. We'll definitely work with them again.

John and crew are top notch with fair price ! Really nice people to have in your home as well.read more

Excellent company! Installed a new AC for us. All went well but something was not allowing it to…read moreblow cold. They worked a lot if extra days to resolve it. They never put me on hold they just kept working until resolved. It was an issue with unit but it was resolved. John even came out after hours with Cody to work. Such hard work and stellar people makes supporting smaller businesses great. Don't hesitate to call them out you won't be disappointed.

Wow, this company saved us so much money. The air…read moreconditioner is working great after the service. Highly recommended

Had a great experience with A Family Friend! We'd had another HVAC company come out numerous times…read moreto fix our furnace. We paid them hundreds of dollars each time and they never got it working. We called A Family Friend on a Saturday. They came right out Monday morning and made a simple fix for no charge. They advertise that their second opinions are free and they weren't kidding! We were blown away by their knowledge and professionalism. Definitely a great company and they'll be our go-to going forward.

The service was great. The technician showed up on time and did very good job. The price was very…read morereasonable. I will use his services again.

Great service at the very reasonable price. Quick and quality service. Highly recommend.read more

I have used Something Mechanical multiple times for my HVAC needs…read more Hood exhaust instal Bathroom vent fan, replacement and new installs. Dryer exhaust vent Boiler exhaust vent rerouting. Geoff and Chris are punctual, profesional, and very knowledgeable! Their pricing is affordable and end product fantastic. Highly recommend this veteran owned business!

Our furnace wasn't starting and these folks responded to my request immediately and had something…read morescheduled the next morning. Super quick, professional, and respectful; not to mention good prices and very transparent about costs and estimates. Will definitely be calling them again. Thank you!!