I used Cathy and her team for replacing the front door to our home in West Hartford. We are…read moreextremely pleased with the end result and Bartlett was a pleasure to work with. Cathy visited my property twice for discussion of options and pricing. She is very straight forward and no nonsense, and offered good suggestions. The door quoted was a Provia and although expensive, is the first thing visitors see when coming to our home. It was ultimately more than worth the money. Darek the master carpenter, came once to carefully measure the existing door, lights and woodwork. Ultimately we needed a custom size door built at the factory. His measurements were so accurate, the new door fit perfectly first try in the opening when stood up. Darek performed the removal and new install and is truly a talented professional. We felt lucky to have his skill, and although I'm not a carpenter, I could tell via his work he is excellent. The finished entryway to our home is now amazing and went from rotten to beautiful. Per Cathy's suggestion, I immediately had the surrounding millwork and wood work refinished and painted long before the door install. Again a sage suggestion and saves me money from not losing that to the elements. I highly recommend these professionals.

I bought and had them install a storm door 8 years ago and the lock broke (and I couldn't open the…read moredoor) Bartlett came right away to fix the lock and replace with no hassle. It pays to shop local- you can't beat the service and responsiveness. Don't go to the big box stores!

We highly recommend American Home Screens for repair of window and door screens. We had two…read morenorth-facing windows that had brittle rubeer beading resulting in the screens separating from the frame, letting the bugs (gnats/mosquitos) in. The "premiere" window fabrication/installation company couldn't come out for a "look" for at least two weeks so we just took the two screens to American Home Screens and they were repaired with the Clear View instead of the standard screens that are far and away better than the original ones installed! Great job!

very nice people and accommodating but were in over their head when it came to making new screens…read morefor our custom windows. poor planning on the installation made it possible to only install one of 3 screens. also when we called they asked that we bring the screens that needed repair and once there we were told that they could not be repaired but but would have to come out to the house to measure to make new. a $120 charge after we drove a half hour initially. we agreed as we were a little desperate with this service becoming more scarce. I'm sure on a less complicated issue they could do well.

My company had a problematic door in our retail store and it was becoming a safety risk. Dan was…read moreflexible in scheduling the best time to inspect the door during a busy season, provide a fair quote and make the repair. We are extremely happy with the end result and support we got from this company. I look forward to working with them on projects in the future.

The amount of knowledge they have on the industry and their ability to educate the end user is…read moreinsane. Always willing to go the extra mile for their customer.

Still GREAT! If you've read my previous reviews you'd know that in 2001 I hired A1 to replace my…read morewindows and they were fantastic. The previous owner, Dave, retired in 2019 and Dan now runs the company. It's been a while since I had an A1 need but alas, we broke part of a kitchen window last week and couldn't close it. I had my wife email A1 and they got right back to her. They confirmed how dang old our windows were, looked for a part to fix it and set up an appointment with us a few days later to take a look. Fortunately, Dan did have a part and was able to fix the window in a jiffy. It did cost us for a "service call" but it was worth the $160. Nice guy, too. I will continue to use this company in the future. They've replaced over 30 windows for me, installed some old school screens on my porch and have replaced my back door. Great service, give them a shot.

As the reviews of A-1 on Yelp are all older, I wanted to add something current. We used A-1 to…read morereplace over 100 windows, as well as a couple of doors, starting in 2021. Daniel acquired the business from the previous owner around that time after working there as the lead installer (so consider that when reading some of the older reviews) and every experience we've had with Daniel, Don, and the rest of their team has been exceptional. They do great work, have given excellent advice, and have treated our house and windows as if they were working on their own homes. Their prices are competitive--but I appreciate the value--explaining the difference in glass size between a replacement and new window, ensuring proper flashing/insulation, working with me to address any unforeseen issues once the old windows are out, and taking into account my desire to replace exterior trim, all of which impact a project -- vs. just "selling the window that's on the truck". Let's face it, it's a lot less fun to buy windows than a new car or a TV -- but the windows look great, I'm no longer constantly addressing dry rot on 25-year-old windows and trim, and the team at A-1 has really been a partner along the way. Could not be happier with our local installer (and local windows -- shout out to Mercury Excellum, as well)...and highly recommend A-1.

Found Steve on Yelp when we needed a locksmith to come out quickly to provide service. Provided an…read moreapproximate quote over the phone and arrived for fast next day service. Ameri-Pro was thorough, addressed existing issues with our lockset and mechanism while changing locks. He was onsite for a couple hours, working in the extreme cold at our residence. Since Steve came out to our place during the peak of the omicron surge, I wished he would have worn a mask before coming inside our place, but I'm not going to take a star off for that at this point. Steve was friendly and provided quality service, which I appreciate. Would generally recommend.

The service offered by Ameri-Pro Locksmith / Steve was excellent. He provided the best locks and…read moreVery responsive service because I required same-day service, and he is very into and trained at what he does. Everything he said, made a lot of sense and was informative. I recommend him highly and if I have any lock issues in the future, I certainly will call him first. The other thing is that anyone who may have concern with location and the business being in Central Connecticut that was not an issue at all as he goes to the shoreline and other areas all over CT.

so glad i didn't leave a window for repair. They wanted me to leave a window for Glass replacement…read morewhen they know they couldn't match the glass. They gave me the Full run around, wouldn't trust their service. I did all the work myself.

Southington Glass did a marvelous job on my glass shower door…read more They also put up a large mirror for us in another bathroom. Now - a year later -everything still looks great. Everything went well!

I contacted Kevin to come to my residence and hang up some artwork. He responded back with a quote…read morein writing. I thought this was great because now I know how much money I needed to get out of the ATM. He arrived on time and communicated that he was at my place. He was very polite and checked with me prior to putting holes in the walls. He was very thorough and did a great job. I will definitely call Kevyn again. I told him I'm putting together a list and will get back to him in a couple of months.

Kevyn assembled furniture, hung artwork, removed old furniture, and mounted a mirror on my wall. He…read moreis professional, a good communicator, efficient, priced fair and cheaper than all of the other quotes I got. He showed up in time and kept to his quote. I'm very happy. He even designed things better than I thought of.

I've known Jeff for over 20 years, first professionally and then socially. I have always found him…read moreto be one of the most ethical and honest contractors I have worked with. He goes out of his way to make sure the products suggested and the installation options provide the most value for my budget. This includes a full house window replacement, sliders, and storm doors. He has a lot of "pull" with his manufacturers and that became evident recently when I had fogging of a side-light window panel that was installed a few years ago. I was hopeful it was under warranty (it was), but not expecting Jeff to have the manufacturer come out and replace it. Above and beyond my expectations! I could not be happier with the products and services from Arrow Windows and highly recommend them!

If I could select 0 stars I would. My parents had an awning installed by Arrow - Jeff's…read moreinstallers. My parents didn't use it much - we noticed that the awning was pulling away from the house and called Jeff to look at - he gave me an estimate and I shared out concerns about not hitting the studs when it was installed but he insisted that we did something wrong. The price was over $700 to take down put up a header and put it back up. Well my husband ended up doing the work and when he took it down he did notice that the original installers only hit one stud which was in no way good enough to carry the load and finally started to let go. I called Jeff to tell him what we found and he just went off on my swearing at me using the F word and calling me a liar and telling me to shut the F up I was shocked how he was talking to me. I also told him I called the manufacturer of the awning and that they didn't have any good to say about his company and again he went off yelling at me and swear at me. I was telling the truth, all I wanted Jeff to do was the right thing and give my parents a reimbursement seeing that my husband had to take down the awning but a header board (cost $70) and then put it back up even if he would've just cover the board at least that was something but his reaction to swear and talk to me the way he did was not acceptable. I did not yell or swear at him the entire call. Jeff did call me back after he called the manufacturer and realized what I said to him was the truth so I will give him a little credit for that but the damage had already been done. If you choice to use this company just beware of their workmanship. The way it is installed now that thing is not going anywhere which it should've been this way to begin with. BEWARE of this company.