I cannot say enough wonderful things about Dr. Long and his entire team. From my initial…read moreconsultation through surgery and every post-operative appointment, I have felt supported, cared for, and completely confident that I made the right decision. At 50 years old, choosing facial surgery was a significant decision, and I spent a great deal of time researching my options. Dr. Long performed my deep plane facelift, neck lift, brow lift, upper blepharoplasty and lower blepharoplasty. I appreciated his professionalism, meticulous attention to detail, and the time he took to answer all of my questions. His staff was equally exceptional, kind, welcoming, organized, and genuinely caring throughout the entire process. I carefully followed all of the pre-operative and post-operative instructions, and my recovery has progressed exactly as expected. One thing that truly amazed me was that I had virtually no bruising after surgery. While I experienced the expected swelling, it has steadily improved each day. I am only one week post-op, and I already love my upper eyelids. Even with the remaining swelling, I can already see beautiful, natural-looking improvements. One of my favorite parts of recovery has been waking up each morning excited to look in the mirror and see more of my facial features emerge as the swelling continues to decrease. Every day I become more excited about my results. I have already returned to working remotely one week after surgery, and, if my recovery continues on its current path, I expect to be back working in the office by the end of my second or third week. During my recovery, I have made it a priority to follow Dr. Long's instructions, get plenty of rest throughout the day, eat nutritious, protein-rich foods to support healing, stay well hydrated, keep my stress level low, take walks and allow my body the time it needs to recover. Most importantly, I have absolutely no regrets. I am so happy I chose to have my surgery locally with Dr. Long rather than traveling out of state or out of the country. Before my surgery, I wondered if I needed to travel to find an exceptional facial plastic surgeon within my price range. My experience has shown me that you do not have to leave Hawaiʻi to receive meticulous surgical care and beautiful, natural-looking results. Having Dr. Long and his outstanding team nearby for follow-up appointments and ongoing care has also given me tremendous peace of mind throughout my recovery. I know I still have months of healing ahead of me, but if my results at just one week are any indication of what's to come, I couldn't be happier with my decision. I am incredibly grateful to Dr. Long and his entire staff for their skill, professionalism, compassion, and outstanding patient care. I would confidently recommend Dr. Long to anyone considering facial plastic surgery and looking for a surgeon who delivers natural-looking results while providing exceptional care every step of the way.

SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

Leilani is thee best! Not only is she so talented and gentle with my wants and needs, she is so…read moreeasy and fun to talk to, it's like a mini therapy session! Leilani is super informative and knowledgeable, she's also very thorough too! Thankful for Leilani, she gives you the autonomy to make decisions and you don't feel pressured to do more than what you want or need.

I've been coming to HONOLULU Medspa since 2019, and while there have been many changes over the…read moreyears, one thing has remained consistently excellent - - my treatments. Janika is nothing short of a goddess with lasers! Her precision and attention to detail are unmatched. She takes the time to personalize each session, ensuring that the treatment is tailored perfectly to my skin and needs. I value and appreciate how she communicates every step with clarity and professionalism. I trust her, and only her, with my skin, knowing that I'm in the most capable hands. She's the reason I come to HONOLULU med spa for my laser treatments, one of the things I value most is that she would never recommend Something for you - - even if you think you need it - - if it's not right for your skin. She's a consummate professional, who truly cares about what's best for you. I also have to share Leilani, she's an ARNP who handles injectables. She is the absolute best of the best - -.. Not only is she the sweetest human being, but she also steps into your skin and focuses on achieving beautiful, natural results with as little product as possible. I never feel like she's selling me something, and I never have to worry that I won't look like myself. Leilani is an integral part of HONOLULU MedSpa, and she's been a huge part of allowing me to age gracefully. We all work hard and spend our hard earned money to take care of our skin, and it's definitely money well spent here. If you go to HONOLULU MedSpa, be sure to let them know Deb referred you!

I saw Lea based on a referral for laser hair removal (legs). She is awesome! There was minimal pain…read moreand I notice a difference after only one treatment (I have thick black leg hairs)! Lea explains everything ahead of time and is really personable. She also checks in with you to ensure that you are comfortable. Plus a bonus is that the prices are reasonable.

Alanna was very professional, made me feel very comfortable and encouraged me from the start to be…read morepicky about the shape of my brows so that they'd be exactly how I wanted. Not only that, the application was very quality. My brows barely even peeled and I had great retention. (In the past I had to get procedures redone because of poor retention) but this time they were perfect! The cherry on top is that she offers a free touch up after the initial session to just make sure they're perfect. This was the deciding factor of why I went with studio Masami and it really helped me to feel like she goes above and beyond to provide a great service. Overall I'm very happy with her and will be returning to her from now on for all eye brow needs. If you're on the fence, GO WITH ALANNA!

I had such a great experience here today. I received a Hydrofacial and my esthetician (…read moreCaitlyn/Katelyn? ) could not have been nicer or more skilled. My face feels so clean and smooth. She asked me about texture, if I needed a booster or a peel and was so pleasant. It was such a nice pick me up with no downtime and super relaxing. Totally recommend and can't wait to do it again!

I came in planning to do a small spot treatment (around $150) to test things out, and was very…read moreupfront during my consultation that I had matting after sclerotherapy and had already undergone multiple laser treatments in California with no results. After evaluating me, they told me they had a laser that could specifically target my matting veins and quoted $500 to treat select areas on both legs. Although this was a big jump from what I initially planned to spend, I agreed based on what sounded like a more specialized and promising approach. However, during the treatment, I immediately had concerns. The laser felt significantly less intense than the IPL and Cynosure treatments I'd previously had, and there was none of the snapping sensation I was used to, something that had typically indicated an effective treatment. What was most surprising and disappointing was the limited treatment area. They only marked off 3-4 small boxes on my legs, whereas prior treatments at a similar price point covered both legs more comprehensively. It felt like the focus was on minimizing effort rather than maximizing results. Unsurprisingly, I saw no improvement. I returned for a follow-up, and they offered to retreat the same areas, again with no results. On my second visit, the provider acknowledged the lack of response and encouraged me to come back a third time to try again. By the third visit, it was clear there was still no progress. After a very brief treatment, I was told (again) to wait a few weeks, and if there were still no results, I could purchase another package. This was after already spending $500 with zero improvement. What was most concerning is that during this process, I was told the laser they had been using is actually more effective for purple veins, not the small red matting veins I have. This was extremely frustrating, given that I had clearly explained my condition from the beginning. Afterward, I consulted with a vein specialist who explained that matting is often very difficult to treat with lasers unless the underlying cause is addressed, something that was never mentioned to me at this med spa. Overall, this experience felt like a costly and avoidable mistake. Had I been given accurate information upfront, I would not have agreed to proceed. Very disappointing.

Do you ever want to keep someone's name a secret because you don't want them to be booked... well,…read moreI just have to share Julia's name because she was that awesome, amazing, talented. All the things! Thank you, Julia! And thank you Kahala for hiring such an amazing employee!!!

Whoever helped me was very kind but I wasn't a fan of the wax process. I got my legs waxed which…read morewas already a sensitive place and the process was that they pull slow so that the roots of the hair are sure to come out? Way more painful than it needed to be.

Mao was great. Did my brows for the first time , although it's taking some time to get used to and…read moreawaiting retouch session for some touch ups her confidence and expertise made me comfortable. Nice clean studio.

Very disappointing experience at Salon Island Beauty. This business refused to honor the publicly…read moreadvertised pricing for PMU services, which I found unprofessional and misleading. Rather than acknowledging the issue or offering a reasonable resolution, the owner, Hideko, insisted on the higher price even after I provided screenshots of the advertised pricing. Whether intentional or not, the experience felt like a bait-and-switch. What was most disappointing was not just the pricing discrepancy, but the lack of accountability and customer service when the issue was raised.

I have been coming here occasionally and have never had a bad experience. I got the bikini wax in…read morethe past and tried the French bikini today. I'm so happy with my service and would recommend. Kalei was very skilled and made the time go by fast with comfortable conversation. I appreciate this because I let her know ahead of time that I'm a wimp when it comes to pain. We were done in no time and she was even able to fit in a brow wax add on I forgot to book. I feel good walking out with confidence!!

I had my appointment with Kalei and she was so great! She made me very comfortable and kept…read moreconversation going. I'm not sure what kind of wax they use but this was the least painful wax experience I've ever had. The cherry on top was the super cute vibe! It's girly and welcoming. I'll definitely be coming back and I'll be booking with Kalei!

SO happy I found a new injector, Elissa, here in Hawaii! I'd been flying to mainland for injections…read moresince I was traveling back and forth for years, but now that I'm home most of the time so I feel fortunate to have found Skin Kahala. Elissa is very knowledgeable, and I felt like I was in good hands. The staff are friendly, and salon is always clean and inviting. Dysport all the way. It works within 48 hours, not like Allergan's Botox which takes 7-8 days to kick in. Mahalo to Elissa!

This was only my second time visiting the office for dysport touch up/follow up. During the…read moreappointment I was told I would need an additional 24 units(4 of which would be complimentary). So I was sure to clarify 20 additional units at $5 a unit. Total around $100(yes I did clarify $100). To which the injector said yes. When I walked to the front to pay I was told 3x that price, over $300. Obviously I was shocked and objected, but I was met with a condescending tone. I was told that there must have been a misunderstanding on my part and that I was told Botox units. Even though I was Sure I clarified the dose and pricing prior to injection. The women continued to repeat herself over and over in a rude manner stating there was nothing she could do and that technically I was given $5 a unit but for 60 units not 20. So beware they dose in Botox units no matter which product they provide to you and even if you clarify the price and dosing they will change it on you before you check out. This is deception marketing. This strategy is to confuse you and require you to do the math at bedside to figure out your actual cost. Huge disappointment. Extremely embarrassing situation that they exploited. This is suppose to be a treat.