Do you ever want to keep someone's name a secret because you don't want them to be booked... well, I just have to share Julia's name because she was that awesome, amazing, talented. All the things! Thank you, Julia! And thank you Kahala for hiring such an amazing employee!!! read more

Whoever helped me was very kind but I wasn't a fan of the wax process. I got my legs waxed which was already a sensitive place and the process was that they pull slow so that the roots of the hair are sure to come out? Way more painful than it needed to be. read more

I never been waxed in my 42 years of living... so obviously I had some anxiety around wanting to get a Brazilian wax done. I took a risk and scheduled an appointment and randomly selected Maria for my technician. Thank you Jesus that I scored big time selecting her as my tech! Maria is such a cute; warm; sweet encouraging young lady who is NOT lacking one bit in her skills and amazing ability to get you comfortable so quick. She walked me thru every step, communicating constantly through each and every move she made. I absolutely loved her! I will be seeing her regularly no doubt! Mahalo Maria for being such a sweetie! Muah! read more

Last minute need! APRIL was a saving GRACE! Informative Accommodating Warm and welcoming! Melissa my waxer! Same as mentioned Professional Listened Friendly WILL RETURN & refer folks! SPECIAL THANK YOU (visiting) read more

Yes the first Brazilian that did not give me ingrown hairs. The technicians are nice and informative.

Huge SHOUT OUT to the BESTEST Esthetician at the Kahala Mall European Wax Center ... KAPUA!!! Sheʻs simply the BEST! Love her cheery and pleasant personality and her expertise in waxing!!! She always does a GREAT job, you can just tell she LOVES her job! She is such a sweet and caring person! You DA BEST, KAPUA!!!! Thank you so much! Luv ya! read more

Unibrow be gone! Melissa was the waxer we lucked out with for my teenage daughters first experience at a waxing place. First time waxing can go really wrong if you pick the wrong place or wrong person, I'm glad we picked EWC because it was a good first experience with waxing for my daughter who doesn't like to go to salons (haircut maybe once a year) and doesn't wear any makeup (not even lip gloss)... Why did I like EWC? 1) special purple wax that doesn't require felt strips to rip it off, and my daughter said it didn't hurt. (Makes me want to get my brows waxed here too!) 2) they advertise "no double dipping" and I watched as she threw each one of those popsicles sticks away. (It made me think of all the other places I've had my eyebrows waxed...pretty sure they didn't toss that many sticks, or any at all). 3) private rooms with lay flat beds like doctors office, even for brows. 4) Melissa understood what my daughter wanted, which was just to clean up the brows, not completely reshape or overpluck. 5) they have "first service is complimentary", because they are confident you'll come back. I've never heard of this anywhere else! And it worked because I definitely want to come back! They also have birthday $10 toward a service. Most of all, my daughter said she'd go back again to EWC, and she doesn't even like to get her hair cut at the salon, so that's quite a statement coming from her! read more

Laura is a waxer who seems new and may take just a little longer but her technique is wonderful. I had a Brazilian done and it was 50% less painful than any other waxer and I have been going to European Wax for four years now. The receptionist there are wonderful and very tactful. I've had not great reception at other European Wax centers that were just very abrupt, pushy, or just seem like they didn't care or were bored for the day. Love going here it's my primary Center when I am in hawaii. Do not go to the Kapiolani location parking is a struggle and you must have your card present you cannot use tap or anything on file I've never experienced that before and I happen just to leave my purse in the car which was far for me and wasn't able to use my phone or just ask to use the card on file that I've been using for the last 4 years. read more

I was in town for vacation and needed a wax. I looked to see if there was an EWC and came across this location. Glad I did. My wax specialist was Melissa. She was amazing ! I literally hadn't had a brazillian in over 8 months and I was so nervous. I did under arms, lower arm, lower legs and brazillian. Melissa talked me into doing all my services, she made me feel so comfortable and relaxed. She gave me a chance to atleast try tThe ladies in the front were nice and welcoming as well. They told me about nearby places and answered all my questions. Definitely will remember this place when I return. read more

European Wax Center - Inside - Waxing Near Me - Honolulu, Hawaii

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The appointment scheduling was super simple and efficient. Once I got there the reception was welcoming. This was the first time I did a waxing for my nose and ears as my wife recommended this place for me. The waxing was painless and I scheduled another appointment next month. Kapua was the best and the procedures were done before I knew it. In and out in 10 minutes. I recommend this place for any guy whom needs the same service. Ask for Kapua she is super nice and efficient at getting the waxing done right! read more

Love this place! I checked this place out yesterday for the first time. Parking is ample which always makes it nice. I set an appt online with Maria because I read the Yelp reviews that highly recommended her. Brow waxing is $22, but for your first visit, it is FREE! I did tip $5 though. Anyways, upon entry, the doors are locked. Someone has to let you in so they can take your temperature first and ask if you have traveled out of state recently. Then you enter and check in. Then out popped my esthetician and wow someone had their coffee! Maria is so vivacious and so high energy; very welcoming. I need to take what she is. This young 30-year-old needs to be working at Disneyland because she is just so bubbly, happy and bouncing off the walls. Maria took me into Room #1 and I lied down on the examining table where she inspected my eyebrows and asked what exactly I wanted done as I held a mirror to my brows. She then talked me through everything she was going to do. She was very gentle and doesn't just rip off the wax. After waxing, she cleans it up with some fine tuning of a tweezers, brings the mirror over to see if it's okay and if so, you are done! Just like that! Easy Peasy! Maria did a great job, but her customer service is even better. She is a local girl from Moanalua H.S., but doesn't sound local. Very sweet, thorough and gentle. Thank you Maria! I couldn't recommend this place and Maria more! read more

European Wax Center - European Wax Ctr is located on the Kahala Mall rooftop near Pure Barre and Coldwell Banker. - Waxing Near Me - Honolulu, Hawaii

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Kapua helps me and reminds me that I am a woman. They are always very safe and clean and I love feeling better after I leave!! Bought more passes so that I got a better discount on it!! Check out the prices and ask for the best deal for its so worth it. read more

I've been getting Brazilians since 2015 with my regular Estheticians for both wax and sugar Brazilians but due to a conflict of scheduling and availability I had to look elsewhere:/ hence me coming to EWC. This place is very nice and clean and the staff are very friendly. The rooms are also nice and clean. I saw Micaela, who was very sweet and knowledgeable in her service. She was fast and very thorough. The only thing I'd have to note is she never left the room for me to undress and dress myself before and after the wax session. I'm used to getting some privacy before and after a wax, which was done by my previous wax and sugar Brazilian estheticians. They both also had baby wipes for us to "prep" prior to our service. Not sure if it's something we can request from EWC but I'll try it during my next visit. Other than that I was very satisfied with my service and their hours, which accommodates my schedule. read more

It was my first time at the Kahala location and I had such an amazing service. I had Julie and she did such a good and thorough job, I'm beyond happy with my service. Very clean and ethical, really made me feel comfortable. 10/10 would recommend to anyone in need !!!! read more

It was my first time getting a wax and Maria made the service so fun and painless!!! She has such a kind and positive spirit which really put me at ease during the appointment. Megan at the front desk was so helpful and considerate. She gave me lots of useful information and took her time answering any questions I had. I already booked my next appointment, and I could not be happier with the service I received today! An easy five stars! read more

The front desk girls were super sweet! There was one that was in training and I over heard them really making sure that understood everything and would be very helpful when customers came in. I decided to see Kapua since she was spoke so highly of on yelp! What The heck what I do without yelp? I don't want to imagine:( I was super early for my appointment because to me, there is always the worry of traffic and I didn't want to be late, plus I wasn't all the way sure of where exactly I was going. I have a tendency to be a little late and I know no one wants to deal with being late and not know where you are heading. Kapua was pretty good, she missed a few hairs but I think that was more me not looking and pointing them out to her. She did a great job overall and I will definitely be back and ask for her. I have been getting a Brazilian for about 5 years now. She did great and I would recommend her for sure! read more

I've been here a few times and results have been good but somewhat inconsistent depending on who you get. They have great deals for first-timers and will provide packages that are well worth it, too! In my case my first visit was at a European Wax Center elsewhere so I didn't qualify for the same discount when I came to this location the first time. I was not compelled to write a review before, but after my last visit I felt like Maria deserved a good Thank you! It's been a few months since I last went to get a Brazilian and honestly I was nervous... we all know how painful it gets when we don't go consistently! I've been dreading it but I know I needed to get back. Maria tried her best to help me feel relaxed and tried to kept me distracted with conversation. When she knew an "ouch" strip would happen, she told me to breathe in and breathe out and held my skin so the pain would dissipate. I've had other painless experiences, but I appreciated her effort A LOT! I never bought the "Cheeky Strut" products before because I'm just particular about what I like, but I decided to give it a go because I got a sample before and loved the scent! I think I was misinformed about buying two and getting one for free... but I think it was a $4-5 discrepancy so I let it go. Overall, super clean and friendly service! read more

I love coming here and getting my brows and lip waxed! I always book with Kapua, she's always so sweet and personable! She takes care of me and is always fun to chat with. I recommend booking with her, she always does a thorough job and knows how I like my eyebrows. It's also very clean here and they have numerous waxing services available. read more

Kapua and the rest of the staff at the Kahala Mall location are always top notch. Helpful, professional, and hardworking would be the easiest way to describe them. They will make you feel comfortable immediately, Highly recommended. read more

I've been coming to European Wax Center for over two years now and I'm still super happy with their services and convenient location. I usually see Nicole or Maria every 5 weeks for a Brazilian wax and the occasional brow touch-up. They're both super nice and I always feel very comfortable during my services. Other than the waxing itself, it's really Dana at the front desk that inspired me to update my review! She is always super friendly and I'm glad to see her every time I come in. European Wax Center is really good about reminding you about your upcoming appointment the day before and they give you a 9-minute grace period if you're running late. If you buy a yearly wax pass for your service, you can pay for the entire pass upfront or in three monthly installments. It makes it really affordable and my Brazilian wax breaks down to about $31 with tax, not including gratuity. If you're looking to bring the sexy back, this is the place to do it without breaking the bank! read more

I've been a EWC (European Wax Center) customer since they first opened their Oahu location in Pearl City. When I first heard they were opening up a EWC in Kahala Mall, I got excited. I mean the PC location wasn't too far from my place in Salt Lake, but to go there on the weekdays after work would suck because I work in town and you all know how traffic is on this island. Plus, I decided to follow my esthetician Lisa to Kahala since she was moving to that store. EWC is located on the top floor at Kahala Mall near Pure Barre and T-Mobile. There's ample parking at the top parking lot, so I've never had a problem finding a stall. The girls at the reception desk are super friendly and always chit chat with me as I wait. As I mentioned above, my preferred esthetician is Lisa. Well duh she's my preferred esthetician, I followed her here! LOL. But she's amazing. She makes all situations, such as waxing your brazilian, as comfortable as possible. The wax EWC uses is painless and eventually the hair grows back slower and thinner, which is awesome because I can now push my brazilian to 5 weeks instead of 4, saving me from spending more mula on this service :) The great part about EWC are their wax packages: Yearly Unlimited Wax Pass and the Prepaid Wax Pass. Each service has their own fees for both plans. For any plan that is $150+ can choose to pay for it in 2-4 installments, with no interest rates, just taxes. On top of this, their other perks to their loyal customers include: when booking online, you earn 25 points; pre-booking your next appointment as you check out, you earn 100 points; and referring a friend, you earn 500 points. They also have an app you can download to keep track of your appointments and view your points. You can redeem your points for products they sell, which is what I usually do when I accumulate enough points where a $22 eye brow powder comes out to spending only $8. Score! Anyways, I highly recommend this place if you're looking for a great place for your waxing needs and for a place that doesn't break the bank. read more

Excellent service! Love that I can schedule my appointments online. They also offered a discount for my first wax, which was nice. Have already scheduled my future appointments - may inquire about their Pass/Packages. read more

I have been using the European Wax Center since I lived in New York. I was ecstatic when they opened up shop in Hawaii! I have a wax pass which basically gives me a few extra waxes if you pay for them in advance. I also use their app which allows me to make appointments at my favorite location and with my favorite aesthetician. The Kahala location has a great parking area on the upper level of the mall. I was able to find it easily because my realtors office (Coldwell Banker Pacific Properties) is next door. Once you arrive and you check in with the front desk you may notice the lovely smell enveloping the whole establishment. I usually go for Brazilians: always recommended beforehand is a painkiller 30 mins prior. The appointment usually takes 15-20 mins and involves some friendly banter if you are up to it. I have had many ladies perform the service and I have no complaints. Everyone is friendly and professional. Afterwards, they confirm that I have used one service from my wax pass and I leave a cash tip. The employees of the Kahala Mall European Wax Center are great and I always look forward to visiting. Mahalo! read more

So I have had to switch to the Kahala European Wax Center (EWC) cause they are so fast and thorough. To my surprise my fave front desk worker Ariana has also changed locations. She is so good at helping you get the best package for the best price. Now I have officially switched EWC. They don't have a slow waxer in the place. I had to give Lisa a try today, my usual waxer Nicole is on vacation. Dilemma again cause Lisa.Was so fast too. I even had enough time to get another wax in! And I was in and out literally! Sorry to my old Pearl City EWC but I have a new home. And the new front desk girl Avery helped me out also! So this has to be the best EWC experience. Defiantly should go to this one if it's your first waxing experience. Book Nicole or Lisa and you will be in and out painlessly in a hurry. So appreciate having a wax place that is fast, painless, and clean! read more

I've had my fair share of bikini waxing over the years with many different wax technicians, but I've been the most impressed with Lisa at European Wax Center. Lisa is super professional and puts you at ease immediately with her friendly attitude. My wax appt was over in less than 10 mins, quick and painless! For first time customers, you get 1/2 off your first waxing with your yelp check-in. Don't forget to also take advantage of their prepaid Wax Pass. I went with their "Buy 9, get 3 free" package, resulting in 12 waxes for $405, not a bad deal considering it's usually $45 per session. - The wax pass has no expiration date. I decided to give their Smooth Me ($27) ingrown hair wipes a try. The girls there claim that it not only prevents ingrown hairs, it also doubles as a hair growth inhibitor. They said over time, hair growth is thinner and less. Sounds a bit too good to be true? I'll let you know in a few weeks if it's any good. **Cut your wipes in half to get double the amount of wipes. Half a pad is more than enough to swipe over both armpits AND your bikini area. read more

European Wax Center - Smooth Me ($27): Was told that this not only prevents ingrown hairs, it also inhibits some hair growth overtime. We shall see! - Waxing Near Me - Honolulu, Hawaii

Today was my first time at a EWC and I had a Brazilian with Christy . Scheduling an appointment was very easy online and there were times available throughout the day . It is on the second level of Kahala mall and there is ample free parking. To check in I just scanned the bar code in the door and was greeted quickly and taken back to the room . I'm always anxious with a Brazilian because of the pain but this was my least painful one EVER-seriously . Something about the wax and technique made this a breeze compared to other Brazilians. Christy was so nice and patient-she made me feel very comfortable and relaxed . She was meticulous and professional which I appreciated. When I was done (about 15min later) I got dressed and was checked out at the front (you are able to leave tips on card which is convenient). It was my first time and they gave me a discount which was a great surprise and some samples of their products . Everyone there was friendly , I had a great wax , and left bikini ready -overall a great experience. I highly recommend this place and will definitely be back in 4 weeks! read more

Pua is really great! This was my first Brazilian after I graduated from just bikini area and I couldn't have found anyone better.

Got my first ever Brazilian here & let me just say it was such a comfortable experience. Kapua was my waxer and she was very real about the normality of first time pains. I actually didn't mind it, it was about a 2/10 on the pain scale & I'll attribute it to the fact that Kapua was a great conversationalist and kept me talking, my mind away from the work she was doing. After I was done she recommended an ingrown hair serum to help slow down the regrowth, I bought a bottle to take home. They have a wax pass program that you can buy a set number of waxes in advance for a discount! The passes don't expire and you can use them in any order (you don't have to use them all in a row either) & I believe you can even use them in other locations they have in the mainland. First time waxers get even more of a discount if they buy a wax pass, and depending on which wax you purchase, the session is 50% off or FREE! Just call to see if the wax you're looking for is covered under the first timer discount. If you're looking for a place to tidy up, this is it! & Tell them Chelsey sent you read more

Attended the soft opening of the European Wax Center! They offer all kinds of waxing services including eyebrows, underarms, stomach, back, bikini and Brazilian. I stopped in today to get my eyebrows done. I was greeted by the cheerful Nicholle, a new resident to the islands. She carefully explained her process and helped me decide what eyebrow shape would look best for my face. Afterward, she applied a serum to soothe my skin and filled in my brows. At the end of the service, Nicholle showed me a few of their exfoliating products to keep skin soft and youthful. The location is a little challenging to find, because the address doesn't exactly align with the location when you enter it on Google maps. They are on the 2nd floor of Kahala mall next to the T-mobile store. They won't be open until May 18th. Until then, they are offering complimentary services to help their staff practice their waxing skills. Overall, a positive experience with very professional staff. I'll be back in 4 weeks! read more

I'm pretty stoked that they opened up a new location in Kahala Mall. Located on the rooftop of Kahala Mall with ample parking is so convenient. Walked in on a Saturday and got my eyebrows done by Lisa. I'm always nervous when new people wax my brows, but Lisa made me feel really comfortable which made me feel more confident in her. She explained everything she was doing plus made conversation in between. I really enjoyed my time there AND loved the shape of my brows. She listened to what I wanted and didn't go overboard (like some places do). They are smart because they schedule your next appointment while you are there. It kind of feels like you are seeing an actual Doctor. Because of this scheduling technique, I came back for my second appointment and had the same pleasant experience. Now I was ready to buy their package deal: $180 for 9 eyebrow waxes and get 3 free. I figure it's worth it because it saves you $60. Each eyebrow wax is normally $20 and with the package deal, it's $15 a wax. Perfect! read more

My wax specialist Maria is so awesome! She has the best personality and just makes you feel comfortable. The girls at the front desk are friendly & answered all the questions I had. read more

I've been here a few times now and I love it. I get my Brazilian waxed with Emily. She's super nice and welcoming, and tries to make you feel comfortable every time! She's also detailed and tries to pluck all the hair out down there as much as she can with a tweezer! I had a different girl my first time going in here but wasn't a fan of her. But I'm glad I gave this place another shot because I can't find a better place. Obviously waxing is expensive but isn't too bad here. read more

I would give a zero if I could. I went in for a eyebrow wax and my brows are ruined they look worse than when I went in. They are lopsided and one was literally taken 1/2 off. Just terrible!!! read more

More pricey than I like to pay for eyebrow waxing, however, you can't deny the experience. It definitely feels nice to be in a quiet, clean room with someone who is very attentive about your brows! Loss of a star due to my recent experience. I checked in for a 9:15 appt and told them I had a yoga class so needed to be out at 9:30. I pre-paid and everything so that I could go right after the appointment. (I didn't think this was a crazy request because it usually takes 15 min.) At 9:27 I approached the desk and they apologized profusely because they had forgotten to check me in.... I got an appointment later in the day but was disappointed this happened. The products they use always smell amazing and make my skin less red than at other places. However, I'm not a fan of the fact that they are always ready to sell them to you! Best to make a reservation here although I have called Day-of and gotten an appointment before. You can tip with cash or card. read more

I've been so happy since this location at Kahala Mall opened up, an easy 5-minute drive from my house! I previously went to the Pearl Highlands location and would schedule my appointments on weekends when I'd be on the west side. No longer necessary! The Kahala location is in the upper level, accessed from the Hunakai Street parking entrance, between the T-Mobile and the new Pure Barre. Since moving my appointments to Kahala, I've been seeing Lisa, probably the most efficient wax specialist I've ever had! I normally have my eyebrows, upper lip and chin done every three weeks, and she managed to wax all three areas in about 20 minutes or so - and does an excellent job, not a rush job! She is always so pleasant to talk to; we often have conversations about life and random stuff, which always help put me at ease. European Wax Center also sells beauty products like lotions and body scrubs with various scents that help with managing hair growth. I recommend the Graceful scent if you like floral scents like I do. I use their brow powder daily, which is so much better than the cheapie CVS brand that would go on too heavy, even with the lightest touch. My favorite product is their exfoliating gel, which comes in different formulas for your face and body. Overall, if you're looking for an efficient and quality wax experience, I highly recommend you give European Wax Center - especially Lisa - a try! read more

European Wax Center - Selfie in front of their grand opening step-and-repeat! - Waxing Near Me - Honolulu, Hawaii

Always quick, accommodating, and with great service with satisfied results. LAURA is knowledgeable and she is the BEST at Full Brazilian waxes! She will take her time and it's worth it. I'll be back again. Thanks! read more

Being comfortable with the person who tends to some pretty personal areas of your body is essential, would you agree? I've only entrusted hair removal to two of these trustworthy women in my life, both of whom were working in well-respected establishments in Honolulu, and have sadly bid them adieu as each departed for bigger and better things in other cities. (Wait a minute, did I really say the words "bigger" and "better" here?!) When the latter of these two women told me she was planning to relocate, one of the first things that popped into my mind was where do I go from here? She referred me to EWC and while she hadn't personally been there she had heard it was a good place for waxing services. It was fairly apparent from the time I walked in the door that EWC is national franchise brand. One wall is tastefully lined with private label after-treatment products with savvy names like "Smooth Me" (ingrown hair wipes) and "Reveal Me" body exfoliating gel. Life-size color posters depicting young, smiling women adorn windows and walls, with catchy tag lines that would make anyone feel like shunning their coats. They do it all, and gals by this I mean they wax on-wax off any place that your body decides to sprout up, including arms, back, legs, brows, lips, stomach bikini/Brazilian, toes, hands, shoulders, chin, cheeks (I'm assuming they mean the facial kind), ears, underarms, neck, nose, sideburns and even, dare I say, nipples! Guys, don't you fret because waxing all of these areas is available to you too, in addition to a full face. Oh, but you're on your own for manscaping your bikini line for (I hope) obvious reasons. Now for the best part, if you are one of those who waits until the harvest to remember to book an appointment, the EWC Wax Pass® was created just for you! Select from a pre-paid pass with which you can save up to 25% on services with no expiration date! You can schedule the frequency of your appointments based on your growth cycle. Man, it's getting hard to think of crafty ways to put things in this review. Okay, for you struggling students out there, have no fear because EWC offers a student Wax Pass® that fits your budget and will keep you sleek for all of your between studies partying. This pass is available at select locations, so it's best to check with your local center first. And, for you die-hard waxers, EWC offers an unlimited Wax Pass®. Just pay for the service you like most and you're all set for an entire year. You'll never be hairy again! On a budget? No problem. You can purchase passes in installments of four payments. How cool is that? All first-time guests receive a complimentary wax so what have you got to lose (of course, except for those unwanted hairs)? There's also the convenience of a mobile app for making appointments. And if you thought that was the icing on the cake, hang on because EWC also offers a referral program. Send your friends and get free services. It really can't get much better than that. The reception staff at the Kahala location are very efficient, and technician Kapua is proficient at her job. She has me out of there in less than 30 minutes. The only reason I didn't give EWC a fifth star is because of the somewhat sterile ambiance. I mean, you do want to go to a place that is very clean but when you go to EWC, do not expect a softly lit treatment room (the only kind I've ever been, thank you very much). The lights are as bright and bold as the day is long during the summer solstice. Imagine doing a "butterfly" (yes, I went there... girls, you know what I'm talking about, because let's face it, waxing can be a very personal experience) while sprawled under some fiercely fluorescent lights shining down on your lady parts. You get the picture. Another thing I noticed that I've gotten a few ingrown hairs even after using the recommended strut products. I have never had this issue in the past, which leads me to wonder if it could be the wax. I'd be interested to find out if others are having the same issue. Overall, a great bargain for what you'd normally pay twice the amount at most salons. Try it! read more

After days of hinting to my boyfriend about wanting to get waxed he surprised me with making phone calls and scheduling me at this location. Upon arrival the greeting wasn't exceptional and the vibe seemed low. We checked in and the Front Desk Savannah asked if this is our first time here and we replied with a yes and gave her the information she needed. Shortly I was called in and Gabby was the waxing esthetician. She seemed like a quiet, go with the motion kind of person. Once again, the mood was low energy and to make it a bit less awkward I initiated a conversation to make the time pass by smooth. As she proceeds with the process I allowed her to do her thing. The service felt rushed in a way where she did not seem to care about her work. Sure enough I glanced down and I see she left hair behind. She quickly responds with, "oh there will be a few still left I'm going to leave it and next time you come in it'll all be gone." Why would you do a service that is not done 100%??? It is mind blowing! After wrapping up I had already felt disappointed. At the Front Desk she asked right off the bat to schedule an appointment and as I had told her we live more Central of the island and we came to Kahala just for the Service who was available to see us that same day. I asked if we could schedule closer which would be Pearl City and with that attitude she had she told us we had to call them to schedule. So as we pay for the service that was quoted us from the beginning to be $28 last minute she upcharged us to $56. And once again went straight to asking us, "gratuity". I was so upset from the horrible customer service to charging us double when we left I decided to call and speak with a manager. When I called Bella answered and I asked to speak with the Store Manager, her response was she's not in. I asked when will she be in, because I had a very disappointing experience I did not want my message being tossed around. She says she's not sure when she'll be in, she'll most likely get back to me in 48-72 hours. Now I feel that they were not taking my concern as serious as I had expected. I asked for a number I can call to directly speak to about this and she says no. I just don't quite understand how this is OK for them to allow me to be furious and have no empathy or concern. If I could give ZERO stars I would. There are much better places out there that do waxing then European Wax Center. read more

5 stars for Maria. I wish every waxer was as detailed as she is- no strays on her watch. My biggest complaint (if you consider it a complaint) about her- she's so bubbly. read more

Clean rooms and prompt service. Also love that they have wax passes and referral incentives . I recommend getting wax services at EWC!