Exactly what I was looking for! After buying a home with a…read morehot tub I wasn't sure where to turn for help learning about how to maintain, use and care for it properly. We could tell some things were not right. When we called RJS, Richard suggested a preventative maintenance visit. Danny came out and checked everything. Showed us a couple parts we could easily buy online that we needed. He walked us through the major components and explained they were in good shape and how to check for wear/damage in the future. He then also went through our box of chemicals left by the previous owner and showed us what to use and what to toss. Then we wrote down a schedule for our weekly maintenance going forward. I am so happy we were recommend RJS.

Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

Horrible company, customer service, & complete lack of communication. After signing a contract 3…read moreMONTHS AGO (March 24th) that our pool liner would be installed last week of May or first week of June & paying an $1100 deposit, the DAY BEFORE install day came, and they EMAILED saying the wrong size liner came in & the next day they asked for the dimensions AGAIN & continued to ask for information they already had. After my husband, again, sent them the dimensions & asked for updates, they completely ghosted him after multiple times of him reaching out via phone, email & text. Finally, I got fed up, since my daughter was supposed to have her pool birthday party that weekend, and left them a voice message voicing my frustration with their complete lack of update or communication & they reached out, not even 10 minutes after my message, VIA TEXT to me & VIA EMAIL to my husband, stating my tone & language (didn't even cuss them out) was 'unprofessional' and they would be refunding our deposit & 'wish us the best'. (Have yet to receive the deposit btw & it has been over the 3-5 business days they said it would take) They breached contract, left us on read with nothing to work off, & ruined my daughters birthday over their incompetence & zero follow thru. I would never recommend this company to anyone.

horrible company. Do not ever go with them. We paid over $800 in November 2025 and our hot tub is…read morestill not functioning as of June 2026. We had techs out to our house over eight times and they kept assuring us that everything was working then they would leave and nothing would work. also left a mess under our deck. Now no one is answering our calls or texts or returning our voicemails. Stay away from this company!

I have been going here for 5 years, I always find what I need at a fair price…read more The owner goes above and beyond to make sure my pool is useable and offers free water testing to boot! I highly recommend checking them out, support local business!

Unbelievably rude!!!! A woman who claims to be the owner showed up to open the store 10 minutes…read morelate, and became unreasonably defensive when I pointed it out. Her exact words to me were, "It's my damn store, and I'll open it whatever time I want". She also reeked of alcohol. Because of her aggressive and threatening manner, I felt unsafe and left without purchasing anything.

Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

they are the best . Their customer service is top-notch. We will use them for any repairs or…read moreupdates and chemicals. We will need at our home or at the resort. thanks Lilikoi resort

After failing to find a reliable pool service, I finally found one. Needed a pool installed. Had 2…read moreother companies commit to the job. Neither one completed the job, bailed and never returned my calls. The crew at pools and liners plus saved the day. Not only did they take over the job without hesitation, but they also completed the job in record time and during a record natural disaster on top of it! Dian and his crew are the best. The communication is top notch. I felt like I was their only customer during the job as they kept in constant communication during the entire job. I have no negative feedback at all. Thank you again for a flawless job and look forward to doing business in the future!!

This company seems to have gone out of business in one year. No calls returned this spring. I…read morefound out from another company that when they changed my filter sand last year they used playground sand, not filter sand, which messed up my filtration system badly. Also installed a new filter pump that wasn't needed -- the problem is an air leak somewhere -- and were not even able to do that correctly until after many visits. I feel like I should get my money refunded on poorly performed work and replacement of a perfectly good pump but there's no one to deal with any more.

I called 5 times. each time they hung up on me. I don't think they are in business anymore. Even…read morepages on their website don't click to working pages.

Swimming pools specialist with the best service I've had in over 20 years I've only met pool they…read moreare by far the most reasonable and best service that I have ever experienced I recommend them a thousand percent they are the absolute best Kevin is great to work with

Lake Geneva Pool and Spa is a quality organization. My pool was not installed by Lake Geneva. but…read moreI switched to them for service and products. Jen and her team are professional, and pleasant to work with. I have had nothing but problems with my pool's chemistry for the past four seasons - and particularly with outrageously high phosphate levels that we were never able to get under control. Once I switched to LGPAS, Jen and Tim took the time to assist me and made a recommendation to switch my system over to a salt system, and a cartridge filter process vs. using the sand filter that we had. I can't tell you how happy I am that we made these changes. My phosphate problem is under control, my water flow is far better than before, the pool is clean and the chemistry is balanced. My overall experience with LGPAS has been terrific. I highly recommend using their services. John Gray Lake Geneva, WI

i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more