Came in to check out my wheels for bends on the front drivers on a weekday morning and second…read moreperson in line he got me checked and rebalanced both front wheels and prices were really fair definitely a spot worth going to for my next wheel trauma driving on these city streets

I brought my vehicle to Chicago Wheel Express to repair four bent wheels. The quality of the actual…read morework was excellent. After picking up the vehicle and driving it, the vibration I had been experiencing was completely gone, so I am very happy with the repair itself. There were some frustrations with communication and pricing. My appointment had previously been changed over the phone but apparently wasn't entered into the system, which required additional calls. I was also initially told the vehicle would be ready the same day, but that timeline wasn't met. I also think the fee structure could be more customer-friendly. There is a 3% shop fee for general administrative/service overhead in addition to a separate 3% credit-card convenience fee. I personally think these costs should be clearer upfront, particularly when you're already paying for the service itself. That said, when the vehicle wasn't completed when originally promised, I asked if they could provide a discount, and they did. Most importantly, they did what I brought the car there to have done. All four wheels were repaired and the vibration is gone. Despite the communication issues and additional fees, I am very satisfied with the quality of the actual wheel repair and appreciated them working with me on the final price.

I am so happy I bought the 17x8 Silver Wheel Heritage…read moreKokoro heart rims and tires from SD!! It was an easy transaction, they shipped fast and everything came nicely packaged and fit perfectly on my car! My car looks amazing now I couldn't be more happy!

I wish I would have come here first . I asked if there would be any fitment issues with the 18"…read morewheels and tries and I was assured by Derrick they would not rub. There is no way for me as a consumer to know before installing them. Had Americas Tire install them seeing as I am not a mechanic and I also chose to have their road hazzard insurance. The tires rub the fenders. I called Sdwheels and was told to kick rocks. I believe this to be unprofessional. Shame on this company for advocating that you can trust their experience and you get shafted with no recourse.

Used them in the past but quality is extremely sloppy. Had wheels in to straighten and one for a…read morecosmetic repair. First they didn't bother to clean my wheel before they painted it, so they just clear coated right over dirt. Now I have a wheel that's permanently dirty. Second they swapped out my expensive valve covers for cheap plastic ones. When I asked for them back they told me to come by and grab them....they handed me 4 green plastic valve covers. I care about quality and getting my property back the way I dropped it off. Needless to say, I won't be coming back Update to the response below: Warren went in the back and dug through a bin of spare garbage valve stems. After sifting through and digging out 4 random valve stems, I said these are not the ones that were on my car he just gave me a blank stare as if "these are the ones you're getting" I had to purchase another set direct from Audi. You had a week with my wheels. Being family owned you'd think you'd take better care of your customers than a corporation would. The wheel was obviously cleaned with zero care. I wouldn't do such a half baked job when I wash my car myself. You're supposed to be cleaning to to prep for paint, yet it's blatantly obvious whoever did the work is either blind or couldn't care less about the job they're doing. In regards to you wanting me to bring the wheel back.....I don't have more time to take out of my work week to correct something that should have been right the first time. I gave you all 4 wheels and a week to do the job correctly the first time. Frankly I also don't trust you to do a decent job. You've already painted and cleared over brake dust. Instead of stripping and starting over you'd just paint over the brake dust and then clear over that. It's a sloppy job and I'm not interested in having more damage done to my wheels.

Highly recommend this place! I brought in a badly damaged rim that I expected was unrepairable…read more Victoria was very helpful, professional and kind. She assured me they will try a few approaches to see if there is a safe way to salvage/repair it. She kept me updated on the progress as they worked on it. And although the rim was beyond repair, they refused to charge me for all the time they spent on it. Will absolutely come back here they are very honest people.

I'm late in acknowledging the great service I got from the folks at Fox River Tire over the…read moreholidays. I want to add to positive reviews and all those who are lookin for tires and service know what a great help they were to me. I'm sure when I went there looking for a spare doughnut tire for my 2007 Honda Odyssey with 180,000 miles they could tell that I had just got a set of new tires and wheels and it wasn't from them. We had gone to Discount Tire as their prices were a bit lower and family members had gone there. Very busy place but new tires and wheels were installed that replaced my run-flats that came with vehicle. We had gotten a price from them about getting a doughnut rim and tire (did not have one because we had run flats) which was around $350. When we picked up van that day they were very busy again and after waiting 10 min asked to get us key so we could go. On getting to vehicle we noticed that black lugs had been used on new nickel wheels. We called when we got home and was told that that is what they used and would be replaced the next morning if we didn't like how they looked!! Job would take 20 min. No appt needed. Next day my husband got there early. Only a few cars being worked on. After over an hour of waiting and watching customer after customer come in for tires and our van still waiting to be taken in my husband complained about wait. He was told that these were emergencies and they would eventually get to us. He asked to get correct lugs to do change himself and was told he would need to purchase new set and get refunded when we returned black ones. We had just spent over $1000 the day before! We swapped out lugs and took others back for refund. We then had to find a wheel for spare which was $$. Almost as much as one tire and wheel. Honda and a couple other tire places said try junk yards. We found one for $50 in very rough shape which should have been a red flag as these tires are stored in an inside compartment but we were PO at prior tire store and wanted to save a few bucks. I had called and spoke with Kevin at Fox Valley Tire who offered to get tire and put it on our rusty wheel. After my husband then the folks at the shop ground off rust a tire was ordered based on wheel size. When it came and was put on the wheel it did not hold air and leaked. Possibly due to all rust. They tried to seal it to tire and that worked. We took it home and when my husband tried to install it it was way too large and could not begin to fit. We had been given the wrong size wheel by the junk yard!! Once again trying to save a buck. We now had a specially ordered tire that did not fit. We sheepishly called Kevin back and explained that it was totally our fault that wrong tire had been ordered and installed. Without a hint of an "I told you so" he said he would see what he could do to get tire exchanged which he was able to do. We ended up paying what we would have from the start but learned several valuable lessons. One is sometimes the big chain stores may have better prices but your on your own once they get your $. Another is that sometimes you should do research and give local, well established business a first look and maybe pay a bit more for great customer service. I know I will and then to acknowledge that experience where others can benefit themselves and they in turn can support our local businesses. Thank you Kevin and crew... In passing I would like to mention an article that appeared in Herald before Xmas about a local man who was driving down Randall Rd with his children when one of them noticed what looked like paper $$ blowing on side of road. The man stopped. He found more $ and a wallet with ID. When the owner was contacted he was of course happy especially when he learned that that of the $500 that had been in only $20 was lost. That man was Kevin Rather that post a detailed review for Discount Tire I will try and reference this review. Thank you again Kevin and Co.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Bought 4 Mickey Thompson 35 tires on chrome wheels for ram 1500…read moreSupposed to have balanced One tire shook badly so they instructed me to get it rebalanced l was reimbursed partially for that but the tire took 9 oz of lead and still shook When I contacted them they were happy to send me new tire if I paid 350 for the tire and another 300 for shipping which I replied are you off your rocker? Only willing to refund tire cost In NJ I believe that is consumer fraud Their bad tire is their problem not mine I've had enough inconvenience to begin with. Not sure what works they live in Avoid Mt wheel deal at all costs

they give you the best price but at checkout they will add another $500 extra on the own taxes and…read moreshipping/handling,when wheels comes at your house driver try to leave fast rushing you to sign without give you a chance to inspect since they are well wrapped.dont trust this company you will save money buying to your local wheels shop.

Great customer service. I'm very thankful for the employees that assist with putting air my tires…read more Always positive, patient and supportive. They always give me feedback and options to repair existing tires or buy matching prices with another company

We have relied on the Aurora team on Augusta Way for years now, and the high level of customer care…read moreis very, very rare! very RESPONSIVE, EFFICIENT, COMMUNICATIVE and REASONABLE. Consistency builds CONFIDENCE, and they've earned mine.

Craftsmanship. Quality. Attention to detail. Value. Larry is the best in the business!read more

From the owner: Mirrorlook specializes in metal polishing on stainless and aluminum/ auto trim restoration /dent…read moreremoval from Stainless and aluminum trim/also Rim restoration from salt damage or Corrosion Please send pics to phone# with details

I originally ordered a set of four hubcaps, but unfortunately, only three arrived. I was…read moreunderstandably frustrated, especially after spending over $100 on the order. However, I have to give credit where credit is due. After reaching out to the company and explaining the situation, they worked with me to make things right. They provided the missing fourth hubcap free of charge and even installed it for me at no cost. While the initial mistake was frustrating, what ultimately matters is how a company handles a problem, and I really appreciate them stepping up and taking care of it. The issue was resolved professionally, and I'm happy with the way they ultimately handled the situation. Thank you for making things right and taking care of your customer. I would definitely recommend giving this company a chance.

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!