Great work: flawless body work, and they even detail the car afterwards! They're Tesla- certified as well.

Im making an account and writing my first ever review on a place in my life because how bad my experiences have been.. Ive brought my car here twice for repairs. Both times I've have had to go back to the actual dealership to completely fix everything. A) If you bring in your car through insurance their estimator Mike WILL LIE through his teeth on the phone about your damage. B) Work done is subpar and they lag. That lifetime guarantee sounds good but they only cover that specific work they did not if they mess up anything else while trying to fix your car and it causes issues later. Literally had the dealer calling them asking why they didn't properly do the work the first time back in 2022 because coolant / oil was leaking from work being so poorly done and needed an AC and Heat Pump replacement. How do you manage to make a Tesla LEAK OIL?? Luckily I was still under warranty read more

O'Hare Auto Body - Proof!!! Im not lying, avoid this shop - Body Shops Near Me - Bensenville, Illinois

I went here to get my rear bumper painted and replaced. I then brought it back to get the trim installed and they did a amazing job again. The owner is a great guy and Nadine is as professional and courteous as anyone. Bring your car here if you're looking for a place. read more

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So glad to have an alternative to the Tesla dealership. Insurance slowed the process down, but the staff at O'Hare kept me informed and all of them were delightful. I especially liked that they always picked up the phone and were willing to talk to me about how to proceed. read more

Very very bad experience with this place almost take a month to replace and finish car but estimate was 4-5 days and after they finish , I found scratches and paint leaking from bumper but they said it's all brand new , and after that they told me to bring the car on Monday and they didn't even apologize and didn't gimmi any compensation or discount which I ask for cuz I waste 2 more days to bring the car and pick them up again never suggest this place bad experience read more

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My Model Y was send there by Tesla for warranty repair. They are supposed to paint and install a new tailgate that was delivered dented from the factory. When I got the car back over a month later, I found two paint runs and there edges aren't even smooth. After complaining to Tesla, they had another touch up guy fix the issues. read more

O'Hare Auto Body - Paint run - Body Shops Near Me - Bensenville, Illinois

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The reviews on poor communication are very accurate. Went in for an estimate as I had a relative have their car repaired here. I was told that the adjuster would followup via email or call. You know what surprises me? The front desk staff was very quick to call me to set up an appointment when the insurance okayed my claim and had nothing to say when I confronted her of the unresponsiveness. Doesnt seem professional at all!!!! read more

Took car in for an estimate when we told them our insurance was with Progressive they didn't even bother to come out from the back and said they would call us.. it's been over 45 days since and still no call.. we went there ..not to mention it was 45 minutes away from home.. because we heard they are good with high end vehicles.. however they just turned us awa True story ‍ read more

Great body shop for higher end vehicles. Work was done quickly and well. They really go out of their way to accommodate your schedule. Very happy with the work done. Location isn't the greatest but they have a locked yard and, frankly, it's Chicago. read more

Very reliable service from these folks. Mechanics know what to look for and use their experience to handle any issues you have. I got into an accident and my bumper plus a few other parts were repaired good as new. read more

Very poor communication, inconsistent information and follow through on issues , would not recommend

I'd like to first start off by saying this is my FIRST EVER Yelp review. That in itself should show how awful my experience was with these people. I had some slight body damage to my car (Picture attached) so I went in to get an estimate. They proceeded to tell me it would be about $5,000-$10,000. I was completely baffled considering the damage was very minimal. They went into detail about why the estimate was so high but I'm not going to get into that. Just know it included having to take the whole panel apart on the left side of the vehicle. I went to a different body shop for another estimate which was only $500.00, so I proceeded to get it fixed there. DO NOT GO TO THESE SCAMMERS FOR BODY DAMAGES TO YOUR VEHICLE. read more

O'Hare Auto Body - Body Shops Near Me - Bensenville, Illinois

Authorized Tesla repair facility. Highly proactive with weekly updates. They did a marvelous job on my vehicle after it was rear-ended during the holidays. We couldn't have gotten more perfect service. read more

O'Hare Auto Body is truly the best of the best. Recently had our company vehicle fixed here (Ford F-150) after it was rear ended and it came back to us looking brand new! The staff is super friendly, informative, and professional. They definitely know what they are doing over there. Nick was beyond helpful and communicative throughout the whole process. He made sure everything was handled with the insurance company as well as the rental car agency and that we were properly taken care of. I would recommend OAB to anyone and everyone. Thank you to the entire staff!! read more

Very happy with the work. It was fast to get the estimate. Seamless with State Farm Insurance. Parts took a while - but that was on Tesla. Repairs are perfect. Very happy. read more

Terrible body shop - they damaged my car and lied, denying responsibility. After taking over 2 weeks and never updating me, I picked up the car and found a very noticeable thumb-sized spot on my driver's door. They showed me a picture of my car when I dropped it off, with no spot in the picture, and said it was already there. Other photos they took clearly showed the spot was not there but they ignored it. They will damage your car and lie. TERRIBLE business people. And they raised the price $1600 over the estimate. Read the other reviews - I wish I had. STAY AWAY! read more

My 2017 minivan was struck and sustained minor damage. O'Hare Auto Body is on the State Farm approved list. Also, my friend told me they do excellent work. So I brought the vehicle in on Monday and got it back on Thursday. It looks great. From my first phone call to O'Hare to picking up the van, everyone I spoke to was highly professional. I would definitely do business with them again and refer them to friends as an excellent place to have their vehicles repaired. Mike J. read more

Had sent my Tesla to auto body last year November and got my car back this year April! Bad communication, poor service with little updates. Not recommended Tesla owner to send their car here! read more

O'Hare Auto Body repaired my Tesla a year ago. There was extensive damage to the car and my insurance company was resistant to covering all the damages. O'Hare had my back and fought with the insurance company to get everything covered. They were incredibly responsive, communicative and helpful every step of the way. I hope I don't require these services in the future, but if I need body work again, O'Hare will be my first phone call. read more

These are the nicest most professional group of auto experts I have ever met. My Scion XB had damage to the bumper and they gave me a fair estimate, finished the work ahead of schedule and made my car look brand new. I cannot say enough GREAT things about O'hare Auto Body!! Thanks Tom ~ read more

Called the Chevy dealer over on 38 and they said that this was the place that did all their body work. My girlfriend had knocked the casing off of her side mirror and had been rear ended by someone with minimal damage. Brian gave us an estimate, ordered the parts, threw in a repainting job for the scratch on the bumper and gave us the leftover paint when they were done in case we had to touch up something else in the future. And they fixed the broken clips on the door panel that had been bugging my girlfriend for awhile for no charge. I'm no car expert. Other reviews don't seem to "love" their work, but they were fast, prompt, easy to work with, stuck to their estimate, and went he extra mile. The work looks great. So...5 stars. read more

Tony is a great guy. He gave a fair estimate to the guy who hit my car. Tony repaired my car and picked me up from work and dropped me off at work on the day of the repair. I really recommend this place, i worked with other places before, this is one of the best...for the price and for the quality and not BS. read more

At first I was not sure Ohare was the right place for my vehicle to be fixed due to the fact it was an hour away from my home. After listening to others reviews it didn't matter the distance, but more of getting the vehicle fixed correctly. Ohare is certified with many makes all the way down to Tesla which was great to see. When contacting them Erin was more than helpful to get the car booked in, set up the rental, and get everything coordinated to ensure the hassle of dealing with a crashed vehicle was easier. Nick stepped in to take the vehicle every step of the way through the repair process, and kept me updated on the process all the way down to certain delays due to backordered OEM parts. The quality showed when the one back ordered part could have been swapped out for aftermarket, but they did not want to install anything other than the OEM equipment which is the same mindset I had. Tom the owner has a awesome team working for him couldn't be happier with the repair. Overall will definitely be doing more business with them! Thanks to the entire team for taking care of the entire process. read more

I don't have much experience with body shops but O'Hare Auto Body estimated my car would need 5-7 days of repair. Not only did they finish in 3 days but they did an excellent job! Bob and Mile were very helpful. I will definitely be coming back here for any future repairs! O'Hare Auto Body is certified in Porsche and Mercedes repair and can work on any make and model of vehicle. read more

RIP OFF... Shady workmanship. steals money from the car, car is already rusting where repair was done after two yrs. had work done by Berlin auto body 8 years ago on passenger side sill excellent condition.. This place uses used parts and rips off state farm for repair cost. Rip off bastards.. dont go there.. any place is better then these loosers. read more

Took my van there to get repaired, big mistake! The salesman promised a good job and guaranteed work less than a year later repaired area is rusting, call to find out what they could do for me . I got the total brush off what a contrast from when I was initially there too spend money. Steer clear of the shyster crooks go to your insurance companies recommended authorized body shop that will stand behind their work not these whip and dip poor craftsmanship shysters read more

As i said before very bad work take it somewhere else and save the headache:-( wierd how i just rated last night and all of the sudden a new profile was created today lol what creeps!! read more

I love this shop. Sam runs this place and is supper nice. Always priced great I've never had a heart attack at what he is charging me. Sam will always tell you what you need done and how long you can let it go, he has told me things several times that saved me a lot of money. I was worried about my breaks so he took a look at them and said they just needed to be cleaned up and they would last longer. They lasted me another year no problem. A great shop and my whole family uses him now for everything. Go here for sure read more

Outstanding service! Mike and his team professionally and quickly repaired my 911 that was rear-ended. It looks perfect. Thank you!

My wife's Volvo was repaired by these great group of guys I tell everyone about this shop. Thank you. Mike and Tom.

Two weeks since I left my Telsa in their shop and the work has not started yet. After first week, they promised to provided the estimated completion time in a day but did not call back. I had to call again to extract an estimated due date from them which is another 2-3 weeks - i.e., a total of 4-5 weeks of time in the shop for moderate body work. This shop was recommended by Tesla and was the sole reason I took it there despite being 30 miles from my home. I will reserve final judgment after the work is done and if not satisfied may even report to Tesla and my insurance company to take them out of their network. read more

I went here to remove large racing decals on the sides placed by the previous owner. Though it took a couple days, I don't even notice any imperfections as if those decals were never there in the first place. Whenever I called, they were able to provide reasonable updates. If you are always looking for constant updates from them, then you are probably just getting in the way of them working. When I came to pickup my car, they were constantly on the phone dealing with new issues and ordering parts so I don't know about the details of the poor review. This is a certified collision center for MB, Porsche, Audi, etc. I would think the body shop didn't get these designations by providing below average service. Thanks much to Tony and Andy! read more

Ive taken my car there many times and I am now looking for a new place since my wife had an accident this week. I had the front bumper repaired last time I was there and I was so dissapointed that they didnt paint the whole bumper. They only painted the repaired section so half of my bumper was new and teh other half had scratches and looked old.. I was going to take it back this time around because I do try to support the local businesses but Im not going to be nice and get screwed this time again. Previous work that was done there had to be returned , once they left an rough paint job called orange peel which had to be resanded, the rear bumper was done and to this day it doesn't shine like the rest of the paint and the back door makes a sqeel every time I open n close it. Ive been too nice and now its time to get the job done right. Because Ive been there 3 or 4 times and I can tell you that their work is truly not that good. read more

Work on my vehicle was done on time per estimate. Follow up and generally communication was perfect.

I had my mirror knocked off my car and they painted it. I didn't second gess it, the job was done fine and timely. However I went back to get something done for my back bumper and they estimated it at $1,037 for a minor scratch. Every other place I went to to get a second opnion estimated me from 450-600. They tried to charge me double. They will never get my business simply because they are unfair and tried to rip me off. read more

I accidentally bumped into someone on 290 in rush hour and wrecked his bumper. The owner had the damage estimated by three places and O'Hare Auto Body gave him the lowest quote. Since I was paying for the repair work out-of-pocket, the cost was important to me as well as the time it took to repair as I had to pay for his rental car too. He dropped the car off on Monday morning and had it back by Tuesday afternoon. Thank you O'Hare Auto Body for your fast turnaround and excellent repair work!!! read more

I would take my one star back if I could. They used substandard parts on my car that didn't line up like factory parts. My "new" headlight turned yellow and foggy in a month. Took the car to another bodyshop to have it done right. NEVER AGAIN O'hare auto butchers read more

The guys here are unbelievably friendly. I was involved in a pretty serious accident and somewhat scared to see my car but Tony did a great job calming my nerves. Mike and Tony are two great people to work with and they found a lot of solutions for the problems with my car. I recommend them to anyone. read more

Great job fixing my car issues and wonderful Customer Service! I would definitely recommend bringing your car here.

Ohare Auto Body did an outstanding job with my 2015 Honda Accord which is back to factory condition. The work they did on the fender and bumper is flawless, especially on a pearl white car. From my initial estimate to when I picked the car up, the staff is very friendly and accommodating. Thumbs up to Toni, Brian, and Sandy. read more