As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!

I recently hired Rock Solid Concrete to pour an 8x12 concrete slab in my backyard for a shed, and…read moreworking with Charlie was one of the best contractor experiences I've had as a homeowner. Before finding Rock Solid, I actually hired another concrete contractor because their quote was a little cheaper and they had decent reviews. Unfortunately, that decision ended up costing me time and frustration. The contractor never came out to look at the site beforehand and relied only on a photo I sent. When the slab was poured, it ended up several inches out of square and badly sloped, which made it completely unusable for placing a shed on top of it. Thankfully I was able to get my money back and have it removed, but the whole experience reinforced something many homeowners learn the hard way: the cheapest quote is rarely the best value. That's when I reached out to Charlie at Rock Solid Concrete, and the difference was obvious right away. Charlie came out in person to survey the site, explain the grading and prep work needed, and walk me through exactly how they would make sure the slab was square, level, and reinforced with rebar since it would support a structure. On the day of the project, Charlie was involved from start to finish. He checked measurements, supervised the crew, and sent photos and updates throughout the process so I could see each stage -- from forming and rebar placement to the final finish. The professionalism stood out. The crew respected the property, kept the area clean, and worked efficiently. Once everything cured, I checked the slab with a level and it is perfectly square and perfectly level, exactly what you want when placing a shed or structure on top. Charlie clearly takes pride in his work and treats every job as if it were on his own property. Rock Solid's quote wasn't the cheapest one I received, but after seeing the result I can confidently say it was worth every penny for the quality and peace of mind. I'll absolutely recommend Rock Solid Concrete and Charlie to anyone needing concrete work, and if I ever have another concrete project, he'll be the first person I call.

Charlie and his crew did a great job. They arrived on time and worked very hard. They did exactly…read morewhat I needed done.

This company is the best example of "You get what you pay for". We needed a driveway extension and…read morealso wanted our front porch and steps to match. We got 5 different quotes, and even though they came in higher than some, they do a great job of educating you on why, and they have all the receipts to back that up. We went with them for that peace of mind, the unmatched warranty, and knowing it would be done correctly and not falling apart in a couple years. They way they manage the entire project from the first to last step, is a constant reminder on why they are worth it. They run this ship like a well oiled machine! Every appointment was so professional, always on time, and always informative. From the very first appointment with Joe, he was so kind and personable and informative. He really treats the whole appointment like an educational session, and I understand why now. I was thankful for all the information, and how non-salesy he is, no pressure and just really comfortable and detailed as well. He provided very professional, detailed drawings and photos of what it would look like. When we met the project manager, Chris, he was just as friendly and personable and informative. He kept us updated at every step, and was on top of every detail. He always texted us updates, and very communicative. The crew they sent out - AMAZING. Not only did they get the job done in half the time, but their attention to detail was above and beyond! They were very friendly, and top notch on their work ethic. On the final clean up day, I was expecting maybe an hour of tidying up, but what I got was one extremely dedicated guy that spent 5 hours METICULOUSLY double checking every inch of my entire yard, even the areas that they did not work on. He cleaned every inch of our yard, the street, the driveway and even part of our neighbors! He held a level AGAIN at every section of the pavers and double checked it, and then he cleaned and cleaned and cleaned. Every time I thought he was almost done, he'd come back with a new tool for more cleaning. Truly, I've never seen a crew work so hard and diligently and be so scrupulous with their attention to detail. You also get a portal to track the entire project, and to access all the warranty and contract docs that no one wants to file anyway. I would highly highly recommend System Pavers for any project, and we will absolutely use them again. Thank you!

We chose System Pavers because they were the premium option. They were also the highest bid we…read morereceived (around $38,000), but we believed we were paying for quality, expertise, and project management. Their sales presentation was impressive, and we were told they would coordinate everything for our pool patio remodel. Unfortunately, our experience looked nothing like the polished videos we were shown. The project stretched from February 5 until May 14 and required constant homeowner involvement. Instead of having a project manager ensuring the work met quality standards, I felt like I became the project's quality-control inspector, inspecting every stage of construction, discovering mistakes, documenting issues, and asking for them to be corrected. I expected to hire a contractor. Instead, I spent three months acting as the quality-control inspector for my own project. During the project we dealt with broken pool pipes, damage to our pool aerator, fill tank, and underground plumbing, uncapped sprinkler lines beneath the patio, missing weed barriers, uneven pool coping, improper edging, damaged landscaping, and extensive construction debris left throughout our property and neighboring yards. In addition, several pieces of our personal property were damaged or destroyed, including a broken pool net, broken garden hoses, a seven-foot wooden shade post that workers used as a cutting surface, and a planter that was thrown away after crews moved retaining wall blocks to drive equipment through our yard. We also endured weeks of piles of pavers, dirt, rocks, and construction materials stacked in front of both our home and neighboring properties, along with plastic bottles, McDonald's bags, and other food waste left behind by crews. One thing that became obvious was the lack of communication between departments. The salesperson promised certain things that the installation crews clearly never knew about. For example, we specifically discussed reusing our landscape rock, but it was thrown away during demolition because that information never reached the crew. Customer service became increasingly frustrating. When we emailed management documenting workmanship concerns, we received little response regarding the actual problems but had no trouble receiving payment requests. During one phone call, the project manager told us, "We thought the ship had sailed on customer service." Hearing that after months of issues was incredibly disappointing. One issue that really damaged our trust involved the sprinkler system beneath the patio. When water started shooting through the middle of the new pavers, we were initially told the lines had definitely been capped and it must simply be leftover water. Once someone inspected the problem in person, the response became, "Oh, we must not have capped them." Because multiple pool components had already been damaged during demolition, I insisted on having the underground plumbing pressure tested before resurfacing the pool. That test found additional damage that required repair before the pool could be completed. Had we not pushed for that testing, the pool company told us hidden leaks could have remained beneath newly installed plaster. Near the end of the project, I refused to sign the Certificate of Completion until the remaining work was finished. I was initially told work would have to be delayed if I didn't sign first. After refusing, management then said they would finish the work regardless of my signature. That experience left me questioning why there was so much pressure to sign paperwork before the project was actually complete. To be fair, not everything was negative. The second project manager, Jose Corral, completely changed the direction of the project. He was knowledgeable, honest, respectful, and immediately recognized many of the quality issues that had been overlooked. He worked hard to make things right and deserves recognition because he was the one person who consistently treated us like valued customers. I understand that construction projects can have unexpected challenges. My frustration isn't that everything didn't go perfectly--it's that we paid premium pricing and repeatedly had to advocate for issues that should never have occurred in the first place. Looking back, I don't regret investing in our home--I regret having to spend three months acting as the quality-control inspector on a premium-priced project. Homeowners shouldn't have to monitor every phase of construction just to ensure the work is completed correctly. If you're considering System Pavers, keep detailed written records, photograph every phase of the project, inspect everything before it gets covered up, and don't sign completion paperwork until every punch-list item has been completed. I sincer

ProEthic has been a pleasure to work with. The service manager and cleaning crew are consistently…read morethorough and professional. Anytime we've had a request or needed an adjustment, it's been handled quickly. The team is reliable and clearly take pride in the quality of their work.

Very conscientious cleaners and their service managers are responsible, reliable and they care.read more

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

UPDATE: On Google Reviews, the owner responded and dismissed quite a bit of the review including…read moreassuming that I was a disgruntled ex employee. Which seems kind of funny because why would you immediately believe that I was an ex employee rather than a previous customer. Seems rather silly when they knowingly hired sub-par subcontractors. I'm providing my response below: I trust the owner will be able to identify who I am since they've needed to return on more than one occasion for warranty work. The owner's assumption that this is a fake review is inaccurate. They are well aware of our project since we have had numerous warranty issues that they've had to come and fix. I was told my review was read and acknowledged. I was told the former project manager was a "dirtbag" and a "car salesman". I'm not sure why the owner is acting as though this review is inaccurate. I was also told that the subcontractors that were assigned to us are no longer with ACR. I find it kind of disappointing that the owner chose to discredit this review rather than just take accountability, especially being dismissive about the paint brush comment. Nothing in this review was rude or subjective; all based on facts -- most of which his employees have shared with me. Nevertheless, I fully expect the owner to go on the defensive to my edit as he has on all the other reviews. He is well aware of our project, the firing of our PM, the subcontractors that were assigned to my project, and the sub-par work done in my home -- which the person who completed our walk through commented on.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I…read morecalled them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

This company has gone downhill. Would not trust them with my roof anymore. Bad experiences and roof…read moreleaks after their work.

Almost a year after Headlee replaced my tile roof, I noticed a water leak in my garage. They came…read moreout immensely and diagnosed the problem as a leaky window. Although they had no obligation to, the workers sealed the windows and even caulked around my skylights, all at no charge. I was very impressed.