Elvira , has knowledgeable and understanding about my situation. She was very helpful.read more

Sandra was very professional and very knowledgeable and helpful and customer service was spot on…read morethank you so much

I had an outstanding experience at Advance America, and I want to recognize Sophia for her…read moreexceptional customer service. When I arrived, the office was on its scheduled break until 2:00 PM. Even though I was waiting in my car, Sophia noticed me and made sure I was taken care of as soon as she was able. She was friendly, professional, and made me feel genuinely welcomed from the moment we spoke. I also ran into some issues with the app, and Sophia patiently walked me through everything until it was resolved. She never made me feel rushed and went above and beyond to make the entire process smooth and stress-free. Thank you, Sophia, for your kindness, professionalism, and for making me feel seen and valued as a customer. And I also want to apologize for rushing things--I truly appreciate your patience and all of your help. Advance America is fortunate to have someone like you representing their team!

Sophia was very helpful and has always been kind and respectful every time I've come in to loan.read more

Staff is always friendly, plenty of material to understand the mechanics, plenty of firms and pens…read moreavailable all the time. Although parking is limited there's plenty of street parking. overall great service.

Went in cause I needed a title loan they don't do that but the staff was most helpful and suggested…read moretwo places that could help me

Great customer service. Very helpful and friendly. Will…read moredefinitely be coming back. Thanks Yrasema!

Fast friendly and convenient and I love the new online app as well enjoying the processread more

The best service you will get compared to any other payday loan company. Extremely professional…read morestaff and good communication. Been going here for a few years now and they feel like family! They mail you discounts, give out cash for referrals, run small contest with incentives, and always have snacks and drinks waiting for you in the lobbyl. Always a good experience !

All the girl's here are super rude, and have the worst customer service! Managers should really…read moreretrain these girls! They'll lose customer's because of the shity people working here! Definitely calling back to contact the manager or corporate

They need to update the website because the website says they're open till nine and I'm here at 8…read moreo'clock and they're closed.

Horrible service. I've been a customer for 10 years. I brought in a check that I got from the state…read moreof California. They gave me a hard time and didn't cash the check. I'll never do business at the check cashing place ever again. I feel like there was discrimination against the color of my skin.

I have come here to cash a check from U. S. STATE CONTROLLER OF CALIFORNIA…read more Yes, this check was issued by the State of California. I couldn't believe, when the idiot at the window told me that she has to verify it and because nobody is answering the phone, she will call me when it cleared, approximately two to three days. Oh, so you don't believe that State of California has money in their account to cover this $ 145.00 dollar check? I asked. After looking at me really dumbfounded and stupid, I require to speak with the manager, who of course, okay the check and told the worker to cash it right away. Completely incapable and dumb employees. Horrible experience, avoid it, if you can.

I needed to send funds to my sister. I was pleasantly surprise the transaction was completed so…read moreefficiently. The fees are much lower than what they charge on my app.

They seriously make transaction so easy here. The initial visit maybe 15 minutes each subsequent…read morevisit 5 minutes tops. Money orders, check cashing or payday loans easy easy easy. Great service, friendly faces.....it's great!

Friendly. Fast and friendly. Best customer service, better than money tree.read more