My son had a great experience at Alpha Driving School and passed his test. Everyone was very…read morefriendly.

I'm so glad I found this school. It's a nice location and very clean. Jay is a great teacher. My…read moreson needs someone patient and kind. Jay made sure he took small steps to build my sons confidence. They went over everything and more. Even how to fill the car with gas. Lots of parking lot driving at first, which my son was happy about. Then residential driving, street driving, and freeway. I highly recommend this school.

PARENTS BEWARE! When you pay for the class online their receipt does not give any details on how…read morethings were paid. (Most likely for a reason) I requested a refund due to a scheduling conflict and the man that I spoke with was rude. He said he doesn't see how I even paid for the class but I was sent a vague receipt via email and I have a bank statement to prove it was taken out. He said that I would be sent a refund "back to the original payment" within 5-10 days but I still have yet to receive it. I highly recommend going elsewhere. I tried to ignore feedback from other parents and students who have said awful things about this location but I guess I should have listened.

i feel that the staff is great. i feel that they taught the kids alot about the skills of drivingread more

Erin tested our son today. She was great! Put him right at ease. Was very knowledgeable and gave…read morehim great pointers for the future. She asks for a credit card up front so she has recourse if you fail to show up! Her time is worth money! Totally understandable. Everything was very professional. Would highly recommend especially for a nervous tester. She puts you right at ease!

I was very disappointed with my experience today. This company was recommended to us, but when my…read morehusband arrived and realized he had not printed out my son's segment 2 certificate, they were not given a chance to go home and grab it. It was an honest mistake and they kept our $70, no option to reschedule or anything. Told them his birthday was in a few days and we could come back at any time they could squeeze us in, but they took the cash and ran. Won't be recommending them to anyone else. There's obviously a reason they only deal in cash.

We're in the process of getting our son signed up for driving classes. The Process in Michigan is…read moreso different from what we're used to and luckily when I called courtesy driving school, Anna answered and spent so much time going over the process with me. She was so patient and walked me through all my confusion and listed everything else step-by-step Weil also giving me expert advice. What a valuable employee she is and a Godsend for parents who are already nervous about this stage in their child's life and having to navigate this process.

My student was in 4 week course & by beginning of week 3, she'd only completed 1 of 6 drive times…read more(no fault of her own). She scheduled her second drive during week 3, 8am session Thursday. Her drive partner (she didnt know the other student at all) & her both showed up for the 8 am drive. Their instructor (Mr Schultz) did NOT. There was another instruction (Mr Purwin) in the lot w/ other students. I approached him, asked for help, there was no one else to ask as it's a satellite site in Cadillac & main offices in Detroit area. I didn't know what to do. Purwin came over to our car, asked my child who their instructor was. I told him it's not right to put this on the kids, the adult isn't here & they are. It was a different instructor with them for this drive than they had the first drive (Mr Zeller same as her classroom teacher drove the 1st time with them). She didn't have new drive instructor contact, only her class teacher, he went to her partner's car. Purwin went back to his car, reached out to someone. I thought he was taking to me. I went over to his car. I apologized to the students held up with this debacle in his car. Then he said someone would contact us. I walked away, but I heard him making fun of me to the students in his car. I turned, asked if he was talking crap about me. He denied it. I walked away. He repeated his comments to the students in his car. I turned, asked him if he was talking crap (again), he laughed & denied it (again). The teenage boys in car with him laughing at me (with him). I went back to my car. I called number for missing instructor, left voicemail. I sent a text. My students classroom instructor called me. He told me "this has never happened before". I reiterated the inconvenience & confusion, stressful. Wasting everyone time, disruptive, how she's only been allowed to drive one time (of 6 times) and class is over in a week. I called Courtesy customer service right at 9am. I was put on indefinite hold by Mary, who told me the instructor was (simply) "double booked" and we'd reschedule. i told her this was being dismissive of the issue. I reiterated how the instructor is asked for help treated us like inconvenience, mocked me in front of the two other students. I hung up, called back, spoke to MJ. She was still Mary bullied to me and gave me a new name. Again, dismissed the issue, put me on indefinite hold. I hung up, called back again, got Xena. She told me to email the customer service to get escalated. No one replied to my email until 4am Monday. Schultz signed my student up to drive Monday & Tuesday 8am following week that day missed drive. He text my student about the Monday drive. Schultz called me about 5pm, said my student was driving Monday. I asked how what happened today was ok. He just told me to move on. Barely apologized. I reiterated confusion, upsetting, unprofessional the missed drive time was. I asked if she was driving Tuesday as well, he still seemed confused about drive times. He accused me of "berating" him. I asked how? By stating facts? You didn't show up for 2 students, wasted everyone's time. This stuff isn't cheap, it is a big time commitment, hard to get signed up. Instructors shouldn't be missing drives. He threaten to report my text to his supervisor. I said go ahead. He said do you want your student driving with me or not? Not really, but not much of choice, paid you $480, 3 weeks into a 4 week class. We showed up for the Monday 8am drive about 15 mins early. Schultz nowhere to be found at 754am. I text Morning! We're all here, waiting for you & he showed up several mins later. My student got out of the car, as did her partner. They went over to him. there was a third student there. He told them to put their things into the trunk. Schultz came over to me, said my student wasn't supposed to drive today! I was so confused. He said "no one spoke to you?" Obviously NOT! Y'all had time to find another student to take her spot for this 8am drive! Schultz called supervisor Dean Trudell Chief Operatimy Officer of Courtesy then came back over to me. Told me my student had been removed from the course! Schultz provided Trudells cell. I've called several times & it goes to voicemail. I've texted. I cannot get connected w Courtesy customer service via phone. I've called several times today, it says "user busy". They've punished my student for nothing that's her fault. They didn't behave professionally, missed a drive times. Then abused my student & me, turned and accused me of being abusive to them as the reason. They kicked my student out day prior to written test. They sent me 4am email at day of scheduled 8am drive to tell me she removed from class for "abusive" behavior! When I reported abuse! No return call from customer service, Friday. No text to her, me, a 4am email Monday (when we scheduled to drive at 8am). If I'm abusive, why didn't they assure I didn't come this morning to the 8 am drive?

Would give this 0 stars if I could terrible experience very rude and pushy towards students would…read morenot recommend this terrible driving school

Unkind, rude, and demanding. My son never experienced this at his driving school- Lutheran North…read morerecommended Premier but I would tell anyone considering them to look elsewhere!

I highly recommend taking your road test here! Brian was a great instructor and made the experience…read moreless stressful than it usually is by default. Even though I was worried and quite stressed everything went well, and that credit goes to Brian's professionalism, thank you!!

Scam! Don't go here and definitely don't give them cash! They take your money and don't even…read morecomplete the whole driving test. They'll fail you without even stepping into your car. Horrible people. Horrible attitude!

Honestly my experience was totally different from the below reviews, after I passed my test…read moreSecretary of State recommend me this place and even though I was doubting because of the reviews I called and the lady she was so nice giving me all the details, paper work and prices for the road test. I meet the lady at the Hope church on Hayes and my test last between 40-45 mins. She took me to every single point that the writing test tells you (sings, highway, roundabout, changing lines, etc). Thanks to Cynthia that also was very nice and calm during my test.

Seeing quite a few contributions complaining about Tom, I couldn't help contributing my own…read moreexperience to correct the record! This past Sunday, my son had the pleasure of being road-tested by the very Tom Kaleta at the Lamphere High School testing site of Courtesy in Madison Heights, just next to Costco. After seeing my son being arbitrarily failed twice at another road-testing company in recent months (see more details here: https://www.yelp.com/biz/same-day-road-test-detroit), we are hesitant to come to do the road test at Courtesy, especially having read some of the not so pleasant feedback from some posters here. However, our experience with Tom has been nothing but joyful! Tom arrived right on time (10 minutes before the scheduled test) to set up the cones even though it was quite early in the morning. Tom is gentle, kind and easily approachable. He even tries to make small talk with my son to ease my son's nervousness. My son had a great time with both the parking and road tests. Unlike road testers elsewhere (again see above link for very bad experiences elsewhere), Tom never tries to trick you into failing. He wants to make sure that my son drives cautiously and safely. This is exactly what new drivers need. We are truly grateful to Tom's help that day. Thank you, Tom and Courtesy! Another benefit of taking the test at Lamphere High School for me personally is that when I waited for them to return from the road test, I got to walk around the nice trail in the city park right next, enjoying the morning fresh air with all the other people working out there on a Sunday!

This doesn't even deserve a star but oh well. This guy is rude af mocked me, laughed at me, made us…read moresit in silence, we didn't even start class until 20 minutes after we were supposed to. The paper of this test he expected us to know the answers to was messed up i couldn't even see the questions. Then he was rude when someone got it wrong. Then he made us do 5 chapter tests with no guidance and the material was very difficult to understand. Not to mention all the sudden i hear him clipping his nails. WTF. U gotta be joking. Also he is on his phone the whole time and has his AirPods in. Please don't go here.

I learned everything i needed to and could pass the test. I was a little stressed because it…read morewasn't very planned but we were able to get everything planned. Overall it was fine and i was able to get everything done.

First, the good. John was a clear and knowledgeable teacher, with specific and timely instructions…read moreon the road and when parking. He helped a lot with my confidence behind the wheel and getting more of the feel of turning, stopping, and parking. However, I had some issues with scheduling. I scheduled a lesson over email, and was told to send a confirmation 2 days before over text. I texted the confirmation to the wrong number- my fault for not reading the email more carefully and not making sure I got a confirmation back-, so when I arrived my lesson was not ready and I had to wait an hour later than the original time. I recommend in the future they remind the student to solicit a confirmation 2 days before the time, and to be more clear which number to text the confirmation to. Also, I noticed that the teacher would occasionally text during the lesson, and halfway through we picked up another student and learned parking together. I suspect this is because with the 1 hour delay in my lesson time, our lesson times had overlapped, and the teacher needed to coordinate with the other student during my lesson. However, I don't think this arrangement was best for myself or the other student, and I was concerned about the teacher's attention being split while on the road. I appreciate that Polyservice tried to accomodate me even without receiving my confirmation, but in the future I would've rather had the lesson rescheduled so it wouldn't overlap with anyone else's.

From the owner: Specializing in: - Driving Instruction…read more- Truck Driving Schools - Business & Vocational Schools - Adult Education

This place is awful !!!! There's only 1 good teacher , and every else is rude , one of the…read moreinstructors was on the phone when I was trying to park ,

My daughter just finished her drivers education here and she had a good experience. Scheduling was…read moreeasy and online. Setting up drive times went seamlessly. My daughter has gained confidence and knowledge attending the classes. I have heard horror stories about other places and we are very happy with our experience here.