Great selection of products to choose from and all for a reasonable price. The staff were very…read moreapproachable, knowledgeable, and friendly. Will definitely be back.

The most amazing and helpful employees. They always go out of their way to help us. They are very…read moreknowledgeable and we never feel rushed z

Amazing store had my clutch reservoir come off my bike and i got it over tho ace amazing guy named…read moreandy helped me out extremely even got me the tools to put it on also went out his way to make sure it was all the exact and correct fit i will definitely be going there for more motorcycle stuff in the future like today!!!!!! 10/10 all in all everywhere!

Had a stuck (almost new) drill bit that I'd been struggling with for too long. Bought new pliers,…read morerecruited help, wouldn't budge. I figured it was a long shot whether they'd be open on Labor Day, but Shane saved the day. He pried the damn thing open, shot some WD40 in there, and was happy to do so. This is officially my spot for anything and everything a small hardware store could carry! Hope this guy is getting holiday pay.

I still remember when OSH started with ORCHARD. But they still have items we need to live in the…read morecounty of Santa Cruz. My mom and I picked up a planter bottom that we could not find in others stores.. Mahalo and thanks OSH.. We appreciate you guys..

Floor staff had a horrible, insulting attitude so we left. Will never go in there again especially…read morewhen there are so many friendly, well stocked hardware stores available locally.

We recently got our front door replaced. We had simply the best experience with Craig. He was…read moreimmediately available, helpful, very knowledgeable. He streamlined the process so we spend minimal time at the store and kept us informed about the door status. He went beyond our expectations and facilitated the entire process from measurements to the door pick up. I highly recommend Craig and the Millwork department. Thank you Craig for making our experience as smooth as we could expect. Rating: 11 out of 10

Loved the plant selection. CA natives, succulents, salvias, groundcovers, orchids, and truly one of…read morethe best indoor/houseplant selections I have ever seen. amazing

Great store and so many items! Staffs are very nice and helpful. You got the value for your money…read more Even the garden section has great selections! This is my go to store when it comes to home and gardening needs.

I work for a contractor, I'm in a Home Depot every day, soquel, Watsonville, Salinas, and seaside…read more Of all the Home Depot I regularly visit, soquel is the worst. Their pro desk has the laziest staff I've ever seen. Every other location, when there's only one or two pro cashiers and there's and there's customers waiting, the pro manager will jump in and help or come over and help is they're somewhere else. Not soquel, the lazy ass manager is ALWAYS sitting in his chair at the pro desk but never offers to help not even if there's one cashier and 10 customers waiting (I've seen it happen). The rest of the pro desk isn't much better, when there's a line or holdup it's usually because 2 cashier's are chit chatting, one cashier is chitchatting with the lazy manager, or the cashier is chitchatting with a client well after they've finished that clients transaction. Multiple times I've looked for items that shows stock on their app but can't find on the shelf. When I ask anyone at that location,, they check their device and it almost always shows the same stock as the app but their answer is always "the app is probably wrong". I then ask, "can you check if you have some up on the top rack". They always refuse, always say how they know there's nothing up top, or the classic, "there was a customer here earlier looking for the same thing and we looked up too and didn't find any so there's none in stock. Knowing how lazy they are I always end up searching the top rack looking for the sku and always end up finding the stock, honestly has happened too many times. Corporate need to have this place looked at, check the surveillance video and you'll see how the pro desk is just so bad compared to other locations

Wow - I was over in Santa Cruz today and just did a random search for a nursery. I had NO idea this…read moreplace existed! What an amazing variety of all kinds of plants! Indoor, outdoor, big, small.... I also really appreciated that the tags were informative. Sometimes you want a plant but there is nothing that tells you type of watering or light needed. Their plants had all of that information. They also were very reasonably priced - bonus!

5/31/26 today I was here and got such good service from several of the staff members!!! Giving me…read moreadvice about milk weed and how to nurture and protect your catapillers to ensure they make it be butterflies!!! They were very friendly and knowledgeable! Plus love walking thru there ! I even say hummingbirds and butterflies and lots of people loving the environment aswell! Infinite love and gratitude

The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls…read morelove my stickers....

I got the best service today from Shay in hardware. It was helpful and funny! Made me laugh many…read moretimes and was very personable, professional helpful!

My wife decided she was going to fix our screens on our windows! So off we went to Scarborough…read morelumber to purchase what she needed We were greeted by Heather with a smile and good morning we explained what we needed and she said why yes I can help ! She took us to the screening area and she thoroughly explained what we needed and sold us the proper tools and screen. She was such a great help and we will be back to buy more screen as my wife was able to come home and do the project. (Picture included)Thanks to all the staff who are always so friendly and ready to help and assist. We truly have a jewel in our community. Thank you for being there. O and thank you wife

Staff turn over is definitely a problem at both Ace locations in Scotts Valley…read more It appears that after 30 years of going to both stores that I am many times treated as a total stranger especially when asked for my ID. The slogan "ACE IS THE PLACE WITH THE FRIENDLY HARDWARE MAN " IS A JOKE DUE TO STAFF TURNOVER.

It doesn't matter what you are in need of, you will find it here, and upon describing it will be…read moredirected to the exact aisle/location by the amazing couple running this joint. They're friendly and helpful and have managed to pack so much into this tiny little space. I adore everything about this place.

Just drove by this business and saw they are closing. This was a wonderful store and somehow I…read morealways found what I was looking for. If I asked, I got great instructions. Thank you for everything