Came here at 9:30 am to pick up my package! No one here and no signs stating they should not be open! Completely waisted my break time from work! Now I have to come downtown on a Saturday to pick up a package because someone was lazy read more

Ace One Stop Mail Plus goes above and beyond. The girls are very personable. Espy will even go out of her way to stay late or open early to accommodate a customer's schedule. The service is remarkable. Ace One Stop Mail Plus notifies its customers by email as to mail received for no additional charge. She'll send me an email that contains info on the sender and if it's a check, she'll indicate that it's a check. It also sells packing boxes, toners and ink. I can send packages through FedEx, UPS or USPS. I can purchase stamps and everything else I need for mailing. Prices are very reasonable. Parking is across the street (city parking west side of Judge John Aiso and north side of 1st Street.), which is $1 per 1 hour. read more

As long as I live in LA, this is where I will go to have an additional address to receive shipments. The ladies who work here are so friendly and professional, the service they provide is impeccable! For a private mail box (PMB) the prices are very reasonable, and far better than the Post Offices in downtown LA. There are many things I love about this business, and one of them, is that they email you when you receive a letter or a package. In that email, that inform you, whether it's a box or an envelope, and who it's from!!!!! How great is that?!?!?! I have never heard of any places doing something like that! Another thing I love about this place, every time I walk in, they are always smiling and welcoming. As long as I live in LA, I will gladly pay for the impeccable, above and beyond service they provide. Some other perks, it's always air conditioned inside, they have drinks and snacks you can from them, and tons of mailing materials/supplies. I have recommended this business to my friends and other individuals, because it is so professionally and pleasantly run! I am proud to be a costumer of theirs. :) P.S. I have been utilizing their service for over a year! read more

If your Yelp listing says you open 8:30 AM and if the sign on your door says you'll open at 8:30 AM but you don't....and your neighboring store, after waiting for quite a while says you might open maybe at 9:00 or maybe later, who knows.....well then there's something not right. If you open at 9:30, for crying out loud, say it. read more

Service was quick and efficient. Have come twice to notarize paperwork. The people who work there are polite and professional.

I've had an account with ACE One Stop Mail Plus for several months now and I am satisfied with the services provided. I pick up my mail as well as large packages (mostly from Amazon.com) and occasionally use their computer to print documents. The staff is always kind and professional. On the way to ACE One Stop, I greet the old black dog about two doors away. read more

Great customer service, very helpful and friendly. Highly recommend this local business to everyone

Just the best! they are always so so sweet and helpful. Don't waste your time elsewhere. The customer service is unbeatable, they remember you, even if you've only been there once and they always do everything to impeccable standards read more

Friendly and efficient and local. What more can you ask for? Provides a multitude of services, mail, notary, mail boxes, passport photos, duplication and probably more. read more

A year and a half after writing my 5 star review, I still love this place. So dependable and pleasant to deal with.

Great and friendly service. Was able to come in and out for passport photos. Prices are reasonable as well. Convenient meter parking out front for 2 hours between 8am-8pm. read more

Needing to get something notarized ASAP! In Hawaii, banks generally notarize everything, but I had no idea that in California, it was a bit more difficult. I tried to get my document notarized at Chase last night, where I am a customer. They basically told me that they only notarize financial/bank documents, and in addition to that, I needed an appointment. UGH. So this morning, since I work in downtown, I searched for something near my office. I found ACE on Yelp. I called as soon as they opened and they said they have a notary available. No appointment needed. I walk in and Carrie was so sweet. Notarized my document right away. Quick & easy. And she even scanned my document into my personal email for me. And the price is right. I believe they also have mailing services. read more

Great service. I was really stressed out when I came in needing a notary and their demeanor was very calming and professional. They will print some paper for free which I wish I knew before I had paid to print it elsewhere. Total cost was $15 and she made copies for free for me but even more valuable she double checked my paperwork for me and pointed out a very important checkbox I hadn't checked that would have been quite problematic... read more

I needed a document notarized before going to the Secretary of State's Office in the Ronald Regan State Building for an "Apostille" authentication certification. I located this business using YELP. The Notary was professional and quick. I got it all done in 15 minutes, and for $15. Thank you, Carrie. read more

This place is incredible. They've been so incredible to my boyfriend and I. The other day when we got a huge box they actually lent my boyfriend a hand cart to wheel it home. Plus they take some pretty great passport photos. read more

My apartment building doesn't have a secure mail system so I get some of my DHL packages shipped here. The staff are friendly and quick and the office has a good atmosphere. I'm always greeted and out the door within five minutes. My only complaint is that holiday hours are posted on their door via sheet of paper and are not accurately reflected on Google. read more

Great place to send out secure mail. They provide you both FedEx and DHL prices. I also got my passport pictures here, cut and ready to be sent with my apllicstion.. The sisters who run the business are friendly and provide the best customer service. read more

The crew here are the nicest people I have dealt with in DTLA. Honest and friendly. When I am waiting on a special package or letter, they always give me a heads up when it arrives. Saves me time and money. Their prices are reasonable and their hours are better than many. read more

It only took 20 mins to get my passport photo done with digital copy. They can provide photos for non-US passport as well!

Super fast and convenient notary service. The owners were very helpful with the mailing process as well. Highly recommend this spot for any notary, mailing, copying needs. read more

Pretty shady. It's an Asian woman and Caucasian male who own this shop and keep their own personal keys to each mailbox. I immediately read both of them and they are shady people. Many packages I ordered just never came, including 2 road bikes and an electric scooter. I paid for a P.O. Box there for three months up front, but I never had any mail sent there after my mail and packages disappeared without any offer to help find them, check next door or some other normal suggestion that might lead me away from believing that she and her husband are low-key mail and package thieves. There is definitely something shifty going on here. read more

I came again to get passport photos taken and they were great for that as well! It was for a Canadian passport and they worked with me to understand the guidelines, and even gave me two different sets of photos to submit so that I could be sure one of them would work. Thanks ACE One, you guys are the best!! read more

I had to get some documents notarized asap and found this notary service location close to work and who has an in-house professional in the office...truly a lifesaver. I came in yesterday with the documents and Carrie, the notary professional, was the one who took care of notarizing all documents. She was very professional yet attentive to your needs. Before finalizing the process, she made sure that all details were accurate and that the format was how you wanted. She was kind to also scan all the notarized copies and email them to me which helped me save time and money. Highly recommend for any notary service! read more

thumbs up to the twin sisters who run this family operation; i appreciate the personalized attention you put in even amid a pandemic or protest. read more

Love this place. Had a mailbox for over a year. Polite workers and even people who use their services are also helpful. Glad to use their services. read more

So helpful - so charming. The best little spot to send mail from and they even gave me $1.20 worth of stamps for $1 because I didn't have anything bigger. Gem! read more

The nicest, most helpful people work here. Personal, cheerful customer service. I try to take care of everything I can at this spot because going there is such a pleasant experience. read more

Pretty cool little place. The owners took their time explaining how it works and what I should expect. They will also text and email me when I get a package, if Amazon hasn't done so already. read more

I love coming into this store. A great place for last minute copying or last minute emergency deadline that you had to fix some of the paperwork before filing with the court. They have computer, fax, mail out service, mail box, key duplicate, etc. I came in for mostly copying paper before filing with the court and once in a blue moon used her notary service. The price is reasonable and lower in compare with other one stop shop near the court area. The people are really nice and personal. read more

I can't believes there is no reviews on this place. They are fantastic!!! Super friendly and helpful. I rent a p.o. Box there and it's so much better then a post office. I get e mails on the day of when a package or piece of mail comes in. They include who it is from as well. I think it's family owned. I will never give up my box with them. They are Professionals that remember your face and name and go out of there way to help. LOVE LOVE LOVE! read more

I've had a mailbox here for two years. I only paid for a smalll but soon I was getting larger and larger packages, even though I offered, they didn't take extra money for the large boxes I was getting, but this year I paid to get large packages. I noticed a woman on here said she was missing several packages after getting a box with them, this must be a competitor because packages can all be traced these days, we have computers, you know?, I have nothing but good things to say about them. I got home late tonight and called to ask if they could stay open late for me. They did without hesitation. They are very good people and the store is always clean and organized. They text me the minute a package comes in without fail. I recommend them highly. Thanks for your excellent service. read more

Amazing service. So nice. Also ship DHL which is helpful. Will definitely come again.

This place was great. Needed a mailing address to form my LLC and these guys have the best rates in the city for a box. You get emails every time you get mail telling you who the mail is from. I also had an extremely large box get accidentally sent to this address and they were totally cool about it. Held it for me until I could get there. They're also extremely nice. I'm really glad I decided to use this place versus all the others. read more

VERY limited hours, if you're looking for a mailbox you can visit before and after work, find another. Carl is correct, we've dropped by 3 times at 8:30 am (even as late as 8:40) and found them closed. read more

Simply the best business support service in this wonderful city of the Angles. Located in downtown Los Angeles, within walking distance to the Federal and State Central District courts. Whatever your task give them a text or call, the staff at ACE is very resourceful and ready to lend a hand. They really do say hello with a smile and appreciate you're your visit. read more