Haven't been here in a while but one of my go to spots for getting something boxed when I don't…read morehave boxes on hand. These guys are professional, reliable, knowledgeable, and very helpful.

5 star service. Jason greeted me, he was kind and the service requested was amazing! Great quality…read moreand value. He was on top of everything, as soon as the last person left, he was ready to help me. Service requested is on point. The atmosphere was clean, it was a hot day and they had their ac on. Super convenient location and the people were very nice and professional.

Please don't go here :) I never write bad reviews but this is much needed. I walk in and the blonde…read morelady is on the phone. No problem. She gets off the phone and after a few minutes, finally acknowledges me and says "do you need help?". No I'm just standing here for fun. I ask her if they make duplicate keys and she says yes and I say $3.50 per key? Because that's what it says on the board and she says $5.50 per key, those are the old prices. I walked out. Sooooo rude, such horrible customer service. Maybe update your pricing list once in a while. Place is a dump.

Went to drop off 2 fedex packages and 2 USPS packages. He wouldn't accept the USPS packages. He…read moresaid we don't take those? I said why not? His reply was rude! " Because we don't". I use another Mailbox place like this in Culver City where the employees are much friendlier and have told me they get paid .50 per fedex & UPS package scanned. But nothing on USPS but they accept them for customers. I took all my packages and left! I'll go to the other store for them all tomorrow and never go back there, unfortunately because it's close to my work and I often mail things.

I have been renting a mailbox here for exactly 20 years now, and I cannot recommend this business…read morehighly enough. The owner, Eric is a man of exceptional character and integrity. He has been consistent, reliable and patient. One time I had big laser machine arrived to a mailbox that occupied entire floor of a central room, he never complained, even tho he could of sanded back, he did not. I didn't even expect machine to be so big. It is rare to find this level of dedication and personal care nowadays. Thank you Eric for 20 years of outstanding service and for being such a wonderful, trustworthy person! Anna

This place is great. Always kind, quick, courteous professional service. I have been shipping…read morethings here for over 12 years. The parking lot is also a big plus. The best part is the customer service. It is like if a good friend owned a shipping store and each time you walked in they tried to help you the best way they could. He answers questions and makes suggestions and gets you on your way quickly.

A functional store . They sell stamps which was my main reason of going there . Also if u visit the…read moreconsulate this is the closest location

I asked them to use a Korean courier service, but they sent it through Pantos, and it didn't even…read moredepart for three days. It finally cleared customs a week later, only to waste another day just to transfer it to Hanjin Express. Pantos doesn't have its own domestic delivery network in Korea, so they hand it off to Hanjin. It's been over a week since it was sent, and it's still waiting to be transferred to Hanjin Express. They are absolute garbage. They could have just shipped it via Hanjin from the start... I've wasted so many days, and it's still stuck waiting to go to Hanjin. It's probably going to take over 10 days at this rate

Pleasant gentlemen, working at the desk. Store is neat and clean…read more Easy to get to and has a nice parking lot

Fast and efficient passport service. They made it easy and didn't take more than 10 minutes to get…read moreit all done.

On Saturday morning, July 26, I experienced one of the most humiliating and upsetting encounters…read moreI've ever had while attempting to pick up a work-related package for myself and my coworker. What should have been a simple errand turned into an emotionally exhausting ordeal that left me shocked, disrespected, and targeted without cause. When I arrived, I provided the employee with all the information I had: my coworker's full name (not just her nickname), the tracking number, and even showed him the confirmation email. I made it clear this was for our job. Still, he refused to release the package. He fixated on minor discrepancies, such as me not mentioning her nickname "Joe," even though I clearly stated her full name. When I asked if I could call her to clarify, he allowed it--but when she identified herself over the phone, he still refused, citing a phone number from the shipping label that neither of us knew. At that point, it was clear: nothing I provided was going to be "enough" for him. This man was unnecessarily combative, unprofessional, and cruel. He seemed determined to block the transaction regardless of how much I tried to comply. I pleaded with him, explained this was for work, and even showed additional proof. He dismissed everything. His tone was harsh, his energy mean-spirited, and he even bragged about denying another customer their package as if withholding people's deliveries was something he enjoyed. As tensions rose, he began to insult me. He made inappropriate, racially charged remarks and called me "stereotypical." I was in disbelief. I was being targeted--not for what I did--but for daring to question him, for standing my ground, for not backing down like others who've dealt with him. I became visibly upset, even raised my voice--yes--but only because I was desperate to fulfill a responsibility for my job and was being treated with such blatant hostility. It escalated so badly that even my coworker, still on the phone, heard the horrible things he said to me and was just as stunned. Another customer tried to defend him, but I was clear: I gave this man all the right information except a nickname--and still, he acted like I was a problem. I wasn't. Eventually, after my coworker and I threatened that the company we work for will get their money back since he refused the give the package, he threw the package at me and told me to leave. Not handed--threw it!!! It was demeaning, completely uncalled for, and done in front of witnesses. I don't know if his behavior was racially motivated, rooted in prejudice, or simply power-driven, but I do know it was cruel and absolutely unnecessary. I left that store feeling violated and defeated. Later, I spoke to a family member who lives nearby, and she shared that she's also experienced his aggression and now refuses to use that location. The only difference is, I spoke up. I questioned him--and that's why I believe I was treated even worse. But going forward, I will be doing the same as her: redirecting all future deliveries elsewhere. I would rather travel farther than ever deal with that level of disrespect and mistreatment again. No one should be treated this way for trying to pick up a package--especially not in the name of work.

Be ware - you have to be lucky if you want to pick up your package here. I've made two attempts and…read moreboth times they were not open despite their opening hours saying they would be. Forget picking up your packages here if you work Monday-Friday. They don't seem to be open on Saturdays?! I saw this in another review and was hoping this was a one time thing, but no. Extremely annoying and inconvenient

I've been coming here for over 10 years. Owners and service have always been great. They retired…read moreand I believe the nephew is now running the business who is very nice & helpful.

I've stopped at this Box & Mail a few times now to drop off prepaid packages. I've never had any…read moreissues and was met with friendly service. This morning I even came BEFORE they opened and they unlocked the door for me! Oops! But also, so nice of them to take my package before officially opening so I didn't have to run back. They have a small parking lot which can get busy during peak lunch or after-work hours so plan accordingly. I come here lately for all my non-post-office shipping needs!

Om was so nice and helpful in helping me print out some docs I needed for the DMV! I have not heard…read moreof this place before but will return again if need to!

This is my local mail shop, and OM makes mailing and shipping so easy! The service is always…read moreconvenient and hassle-free. Plus, it's right near the best burrito place--what more could you ask for?