UPDATE - 2/2/26 I wanted to update because ownership has…read morereached out to discuss this. THIS is how responsible businesses respond to clients. The new labeling system I complained about is in a trial period. The numerous complains I had about it were mentioned by other clients, and ownership has acknowledged the issues. They are as disappointed with the product as we are and are looking at solutions. I will restore the missing star because this is how you deal with issues. I've been a very long-time client - over 20 years - ever since they were Box Brothers, and were located at what is now Jeni's Ice Cream. I've consistently given them 5 stars - for attention, politeness, and always service with a smile. David Goodman kept his businesses running smoothly, always improving things. He was almost always at the Los Feliz location, up to the very end. A recent change in their package notification system has me writing this review. I removes any form of verification from the customer; there's no way to audit that we are in fact getting the packages we're signing for. Please read update as they are aware of the problem and in the process of solving it.

This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

I usually don't leave reviews unless the service was exceptional or I feel…read moreLike I got scammed. Guess which one happened. Called this place for a price on livescan service, lady over the phone said she can't give me a price unless you bring the paperwork in but it's roughly around $85 for the scan. I thought it was a little to much but since the requesting agency had told me it's about $35 anywhere you go, because it's for a volunteer non profit organization. I figured they will adjust the price once they see who's requesting the scan. Walked in and the girl helping me looked at the paperwork and I asked again now that you see the paperwork how much is the scan? She gave me the side eye and said around $85 plus government fees. Her attitude and vibe just made me decide right there I'm not giving this scamming Place my money. I walked out googled a place down the street from there walked in, the live scan fee was $35 and $0 government fee since it was for volunteer work.( UNLIKE WHAT THIS BUSINESS TRIED TO CHARGE ME) The Asian girl I believe her name is Kailey (the owner) has an attitude, over charges for services, $85!!! For a simple live scan.... And give you that rolling eyes look and is RUDE. I can't speak for there other services but if you need a live scan, DO NOT GO THERE, they scam you FOR UNNECESSARY FEES AND OVER CHARGE BY $50 for their 5min finger print scan....

Awesome play professional awesome customer service very clean very professional with her satisfying…read moreI'll take care of

in my opinion suuuuper affordable. I sent a bunch of lotion, snacks, toys, baby necessities to my…read morecousin in seoul and it only costed $25 to send. this place will be my go to spot moving forward!

Super grateful for the customer service I received here. Parking was a little challenging. But the…read moreperson working this evening was able to get me in and out. I appreciate that he was able to multitask and help multiple customers at once.

These guys are the best !! I use them for all my shipping…read moreneeds and they are always friendly and helpful. I can't go anywhere else now. These guys have spoiled me

It's really odd. They were listed on ups website as accepting amazon returns and their signage out…read morefront shows authorized Amazon shipping center but the guy inside said they dont accept Amazon returns. He was nice enough to direct me to the next closest location. It was a few minutes walk down the street. Just really odd tho....

I called ahead of time to ask about package drop offs and printing. They seem to be so used to not…read morecaring and after spending all the time to find parking, they casually just said they're not taking my packages because USPS doesn't want to. It's been a long time since I've seen a set of employees act so entitled and care so little about their jobs.

Ignore the negative reviews on this one! I've had a mailbox with Mail Shoppe for over a decade and…read moredo all of my shipping here. They've been absolutely fantastic to work with. It's so refreshing to support a small, family-run business that's both friendly and professional. Beyond handling all my shipping and mailbox needs, they also offer notary services and passport photos which is super convenient. Shipping costs more than the post office, but the personal service and reliability make it completely worth it. Highly recommend.

KT Express is a great option if you're looking to send packages to Korea or to receive packages…read morefrom Korea. Employees are always super helpful and the rates are extremely reasonable. There are other options in Koreatown, but KT is definitely my favorite. 5 stars and 2 thumbs up for the customer service, convenience, and value! There's a parking lot in the back.

A++++! Awesome customer service. The attendant was so amazingly kind and helpful in boxing up and…read moresending off my package to a more rural area in Korea. The fee was reasonable as well. Definitely recommend this service. This level of customer service makes me have faith in humanity again lol. Thank you!!

I'm very glad I came here for international shipping boxes--they have everything you need. A…read morespecial shout-out to the gentleman who assisted me today; he was extremely helpful and friendly.

Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

The service here is amazing owner & staff go out of their. Way to be helpful amazing great service…read moreyour packages are safe and are able to be signed for easy to ship packages and if you need to rent a Uhaul

United Mailboxes is a one stop operation for all of your business operations! I work for a…read morenon-profit and we receive mail there, send and receive packages, and a variety of printing needs are handled. And when we need to rent a U-Haul, that too is available. Med is a polite & considerate man! He knows his customers and insures that he does his very best to address their needs, The staff is similarly kind & respectful as well. I'd recommend United Mailboxes to everyone!!!