Just before a long weekend holiday kicking off many folks' vacations, the alarm went off on my…read more45-year-old septic system. Over the phone, with the aid of some pictures I sent, Rick Aits, owner of A&A Septic, quickly narrowed the problem down to the ancient control panel. Rick had his electrician call me and the electrician guided me through some voltage measurements confirming that a relay had failed. Unfortunately, the direct replacement relay was no longer available and, unless a replacement could be found, I faced the possibility of requiring an expensive new control panel. The electrician was headed out for the holiday and a week of vacation. Nevertheless, he took the time to locate a suitable replacement and provided the information for me to order and install the replacement part. He also provided instructions for manually triggering the failed relay to pump down the septic system as an easy stopgap until the replacement part arrived. Great service all around!

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

BLUF: Excellent value, great customer service and the most experienced professionals that know and…read moreenjoy their trade and are willing to share their knowledge to educate their customer. We had a different company conduct the septic inspection as part of the home buying process. They quoted almost $1000 for the simple replacement of a plastic lid and three float switches. Abbott's got it done right for 2/3 that price. Abbott's is now my go to for all septic related issues.

Even their we've been on well and septic for 30 years we have rarely had a problem with our system…read more Recently we noticed that there was a great deal of water pooling in our backyard down from the drain field. Even though it's been a very tropical summer with lots of rain, we didn't believe that this over abundance of water was due to just the rain. John came out and diagnosed the problem and walked us through the procedure to replace the septic boxes and stop the flow of water into the yard. While awaiting health department paperwork, our basement flooded as a result of the problems with the drain field. John arranged to get emergency care until we got the permits from the health department , and did a home visit after hours. He is extremely professional, personable, and very knowledgeable. We highly recommend his work to anybody.. He knows what he's doing and you will be 110% satisfied.

I had a sump pump alarm go off and explained to the gentleman who answered my phone call what was…read moregoing on and he said it was a septic problem. They sent someone out to tell me that I needed to have a plumber fix it. They charged me $75 to have someone come out and tell me that they couldn't help me. One of the managers refused to reverse the charge. Bad customer service to diagnose the problem over the phone and it not be the issue. Won't be recommending them to anyone anymore.

On time and very professional. Answered all my questions and gave some honest feedback on how to…read moremake things easier for the next time a cleaning is needed, as well as reminders on the "do's and Don'ts" of septic dumping. Prices were very reasonable as well ($250 for a dig and pump service)

Jimmy's septic is quick to respond to calls and they offer great and quick service. I feel the…read morevalue is very resonance and they even tell you that if your tank doesn't need serviced that you won't be charged. Highly recommend!

I would like to thank Jimmy for the phenomenal work he did pumping my septic. I lived I'm my house…read morealmost 14 yrs, and not one company has pumped my tank the correct way. I appreciate you. Thank you

This family owned business was amazing. We have been without water for days and they came to our…read morerescue. Paul talked me through tests I could do over the phone and then was at my doorstep in the morning to rectify the problem. Class act! We will use them for all septic and water problems in the future. Thanks guys. You made my day!

From the owner: - "No Water" Problems - Well Repair Service…read more- Well Pump Repair - Well Pump Replacement - Well Troubleshooting & System Diagnostics - Low Water Pressure Repair - Free 24/7 Phone support - Emergency Well Repair Services - Septic Systems Mechanical Repairs - Well Casing Repair Service - Well Pump Retrieval Service - Well Inspections & Water Quality Tests - E Coli - Bacteria - Water Potability, (Safe for Human Consumption) - Water Total Coliforms - Water Colisure - Water Escherichia Serving Fairfax, Virginia & Fairfax County for over 30 years. A Family Run Local Business that prides itself on providing Fast, Experienced, Quality Service to get and keep your water flowing freely whenever you turn the faucet on. Call now (703) 249-5700 We specialize in helping people with wells resolve whatever water issues they have. We troubleshoot your problems with you over the phone for free to see if we can resolve your issue without us having to come out and you having to pay. If we do need to come out we can then save you money by knowing what your issue is and are prepared and able to take care of your need efficiently and on the first call. Our goal is to get your water problem resolved as quickly and cost effectively as possible.