Reza has been doing our cleaning and repairs on our rugs through my Gallery in Crystal Lake for 35+…read moreyears. Incredibly skilled workforce that does a great job. does great high quality work and highly recommend them for any of your rug needs.

Owner is super nice. I've used this company a few times and I'll continue to. Great service from…read morepicking up to dropping off. Thank you

Gorgeous, high-quality rugs that you likely can't find anywhere else. Hand-woven, with amazing…read morecolors and attention to detail. The service was amazing and they even brought the rug to our home to see it in-home before buying. Would highly recommend Cassim Rugs to anyone looking for high-quality rugs in the Western Suburbs

I can not say enough great things about Cassim and the entire process of designing my custom area…read morerug and matching runner. Parvez was a delight to work with as he kept me abreast of the progress the entire time, even sending me pictures from overseas when it was on the loom. He worked diligently with me through the multiple CAD revisions to ensure I was pleased with the final design. The quality is superb as it has various height levels and you can feel the silk, incredibly soft but very durable. And... Parvez even came over with multiple options to see what design would work best in my place. Talk about customer service! I'd highly recommend if you want a high-class, unique rug that's unlike any other. It's a piece of art & all of my guests are always complementing both the area rug and runner. Worth the extra money as it pulls my place together.

We brought a really old, never cleaned, area rug in and they treated us like visiting family. The…read moreowner educated us about our rug and offered a reasonable price for cleaning & trimming the fringe. They explained they could "shave" it to restore the color but did not pressure us to do so & we opted not to. When we returned for pick-up we got the same warm welcome and some laughs as well. The rug looks great & they threw in a mat for free. We HIGHLY RECOMMEND this establishment!

We bought our rug a year ago and love it. We moved a plant pot off of it and found it was…read morediscolored. When I called they immediately came and picked up the rug and brought it back like brand new. Fabulous service and great quality. Thank you

Amazing place! Unfortunately, it sounds like they're closing their doors due to the pandemic. The…read moreowner and the rest were great. I bought two rugs and probably going to get more. Before the rug dealers take their inventory, go check it out and support a local business! Maybe, if enough people go, they can stay in business.

Extremely professional, qualify workmanship and great experience from start to finish!…read more Dave Coulam was one of the most professional and helpful individuals I have had the pleasure of working with and he truly cared about my family and my safety as #1 priority through this challenging time. He also provided sensational advice and recommendations, leaving us with a job we are incredibly happy with. The contractors did extremely quality work in an amazing timeframe and also cared for the moving of our furniture like it was their own. Top class company and people would highly recommend to anyone and use again for sure! We couldn't be happier with the result.

Totally Awesome!! Our salesman was Jim. He was awesome! Very knowledgeable, also he has a great…read morepersonality! We had so much fun picking out our carpet and the experience was great. The installation was great too. Thank you so much. We are enjoying our Silver carpet. Thank you again!!

I hadn't initially planned to write a review about my experience nearly two years ago, but I feel…read moreit's important to share it now. I waited almost a year for a special-order sectional sofa with a chaise lounge--an investment of nearly $10,000. We also purchased a coffee table and an end table. When the order finally arrived, the tables had multiple chips in the finish, and the sofa was not what I had ordered. The seat depth was two inches shorter than specified, and the arms were completely different from what we selected. Resolving this required multiple home visits, along with detailed photos comparing cushion measurements from both the showroom and my home. Returning the damaged tables was straightforward. However, my experience with customer service regarding the sofa was disappointing. I was informed that Century, the manufacturer, offered either a 10% discount if I accepted the sofa as-is or a full refund. I was stunned to learn that Century would not remake the sofa because, as stated, "the same thing could happen again." I do not consider this acceptable customer service, especially given the cost and wait time involved. As a result, I will not be purchasing from Toms Price again.

I happen to like Toms Price. This store is open with a huge skylight area so it is very bright…read more For clarification, the store is located across 16th Street from the Mall. It is next to Binny's. Huge parking lot. We have purchased furniture from Toms Price in the past and found the quality to be high end. Also, pricing is reasonable for the brands they offer. The store is one level, unlike Wheaton, and filled with displays. It really is helpful to be able to sit on the chairs and couches. We were cheerfully greeted upon entry and introduced to our designer, Taraneh. She is extremely talented, professional, knowledgeable, and helpful while guiding selections. Now everyone will want to work with her. My only suggestion: furniture selection takes time so you might want to offer your customers a bottle of water. There is a drinking fountain in the back corner but how about some cups?

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Friendly and helpful staff. Always a pleasure to do business with Minasian Rug Companyread more

Exceptional quality rug. Slight hiccup with delivery but…read moreunderstandable with the current economic turmoil in the US. We were given a substantial discount due to the unfortunate, perfectly reasonable delay. I highly recommend this outfit, and their staff etc. Peace and Long Life. Vic V.

I Googled where to find a company to cut and bind rugs and found the perfect place, Koeckritz Rugs…read morein Elk Grove Village. Only a half-hour ride from the NW side of Chicago. Not only do they cut and bind, but they also sell rugs in any size you need. I had my rug cut and binded into three pieces. when I picked up the rugs, they were all wrapped in plastic and in a box, ready for pickup. From Robin and Ashley in the front office to the team of cutters and binders in the warehouse, my many thanks to everyone. If anyone is in need of a brand new rug or wants their existing rug cut and binded, Koeckritz Rugs is the place for you.