We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

I had several antique Middle Eastern rugs that were rediscovered after the death of my family…read moremember. They are family heirlooms that meant a lot to my ancestors who immigrated to the US and were in desperate need of cleaning and repair. We also did not have a lot of information about how old they were and where they came from. Reza's rug gallery was able to tell me the age and origin of the rugs and I received them back thoroughly cleaned and beautifully repaired. The service was warm, personalized and quick. I am so happy I found Reza's Rug Gallery to care for my family's treasured rugs.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

My husband and I are extremely pleased with our experience with Rouzati Rugs. We got runners for…read moretwo sets of stairs: a gorgeous wool rug runner from India, going up to our bedroom and then also pet friendly nylon runners for stairs with heavy traffic near the side door. We also got a runner for a hall and some pillows. We are very pleased with the excellent attention to detail, the effort Mina Rouzati, Mr Rouzati, Anthony, Ali Rouzati and all the staff put in to make sure we were happy with the results. They showed us many rugs, spent a lot of time with us and made creative suggestions that helped us immensely. We also appreciated that we had different options for different parts of the house, and could get both utilitarian and handmade wool carpet. The technicians that came to lay the rugs were exceptional and lined everything up beautifully. We recommend Rouzati Rugs highly! Thank you Rouzati Rugs.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

They're out of business. Does anyone know how to contact them??? I'm having issues with a very…read moreexpensive carpet that they sold me and installed.

I paid $10,000 for my carpet job less than a year ago. I am unhappy about how the carpet is…read morewearing. I have called every number available to speak to someone about this. No one picks up, no one returns voice messages, No one answers an email. I am very unhappy about the lack of customer service.

Probably one of the best HomeGoods I've been to!…read more This place is literally overstocked in all their departments - the selections and the styles are plentiful, and you're guaranteed to walk out with a few purchases! Definitely a fun trip to peruse through their items. There are certain aisles, however, that just need more organization and care - for instance, the pet bed area was crazy, as most of the beds were in huge piles, strewn all over the floor. Located at The Shops at Orchard Place; plenty of parking in the large plaza lot. +great selection of items +located at The Shops at Orchard Place +plenty of parking

Every time I come here they never have enough staff at the front. There are 9 registers. There are…read more17 people in line. They have 2 cashiers and like 5 staff walking around the store. I've been in line for 15 minutes and am still 2 groups of people away from the front. Don't come here if you have some place to be.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

Huge shout out to Scharm Floor Covering and their Team! They refinished my floors and did a…read morefabulous job! I own an older home and as they began to sand the floor it was apparent that some of the floorboards had to be replaced. They seamlessly installed them and I can't even tell there was a repair. I have also had them make custom runners for me which I love and have held up well. I recommend them to my clients when they need new carpet or floor repairs, and they always do a great job. They are easy to work with. Numerous options in the way of flooring to choose from. Karastan carpeting is the way to go if you want a carpet that will last the test of time. I have seen it in homes and after 30+ years it still looks great! I highly recommend Scharm Floor Covering.

Matt was amazing he went above and beyond, the guy really knows his stuff definitely will be coming…read moreback .