This place is truly amazing!!…read more A couple of years ago, I rescued a golden retriever mix with a history of aggression. We made sure to put him through proper training before even considering grooming, and once we felt confident in his progress, we started looking for a groomer in the area. It was definitely challenging. Many places were hesitant to take him because of his background. When I reached out to All About Paws Pet Spa and explained his situation, they didn't hesitate at all. From the start, they were incredibly understanding and patient with Finn. Even on days when he can be a bit difficult, they continue to work with him with such care and professionalism. Because of them, grooming has become a much more positive experience for him and for us. I've also brought my other pets here, and every visit has been just as great. If you're looking for a groomer who is compassionate, skilled, and truly cares about your pets, I can't recommend this place enough. On behalf of Finn, Dexter, and our family, Thank you!

The staff are super friendly and take good care of my cooper every time he goes in for a spa day…read more He loves getting his cuts and they know how to make him look good and young as he just turned 10! I've been taking him here for the past 6 years and he loves his visits every time. We always leave satisfied with his cuts and highly recommend this place.

Genuinely could not recommend this place enough for dog owners! The level and quality of care is…read moreoutstanding. Every time I bring my dog in for a groom they exceed expectations. They look out for my dog and ask each time what I'd like done from anal glands to length trimmed off. I have a nervous dog who has been traumatized by other groomers, and this place has definitely helped my pup feel more comfortable. So glad to support a local business in Claremont!

Horrible Horrible Horrible!!!!! Avoid this place at all costs!!! I have wanted to write this review…read morefor months because every time I look at the pictures from this grooming appointment, I get angry all over again. I brought my dog Bentley to Hair of the Dog after being referred by a friend when my regular groomer was temporarily unavailable. Bentley has been professionally groomed his entire life and never had to be shaved. He has been groomed consistently since he was 8 weeks old and, in the year and a half I've had him, he has never once been shaved down. From the moment I walked in, the experience felt off. The staff was rude and dismissive, and after I arrived, I was informed that Bentley had to be picked up by 1:00 p.m. because they were closing early that day. This was never disclosed when I booked the appointment. I specifically told them I was driving to Irvine and would have difficulty getting back that quickly. Frankly, if they had special hours that day, that should have been communicated before the appointment was accepted, not after I had already dropped my dog off. The groomer then told me Bentley was matted and needed to be shaved. We actually argued about. I explained that he had been groomed regularly his entire life and had never needed that before. Even so, I tried to compromise and told her that if some shaving was necessary, I absolutely did not want him shaved all the way down to the skin. About 20-30 minutes after I left, they called and said he was ready. Think about that. After insisting my dog was so matted that he needed to be shaved down, they somehow completed the entire groom in roughly 20-30 minutes. Because of the surprise pickup requirement they imposed, I wasn't even able to pick him up myself. I had to arrange for someone else to leave what they were doing and go get him because I was still in Irvine exactly where I told them I would be. When I finally saw Bentley, I was shocked and upset as was he for months. It definitely affected his demeanor he walked around depressed and seemed like a completely different dog. They had shaved him almost completely to the skin. It was nothing close to what I requested, nothing close to what I expected, and completely ignored the concerns I expressed beforehand. To make matters worse, his nails were not properly addressed, and within a couple of weeks I had to take him to the vet because of issues with his anal glands which they never even asked me about . Whether those issues should have been identified during grooming or not, it only added to my frustration with the overall quality of care. The worst part was feeling like no one listened. I trusted them with a dog that is a member of my family. Instead, I felt rushed, dismissed, pressured into a decision I wasn't comfortable with, and then ignored when I specifically asked them not to shave him down. Months later, his coat is still growing back but no where near what his beautiful coat was he has been growing since a baby I will never bring Bentley back, and I absolutely cannot recommend Hair of the Dog based on my experience. Steer clear of these mean people!!!!!

We dropped in on a weekend and was helped out within 20 mins. Plenty of parking. We were nervous at…read morefirst because we were bringing two dogs. They called us when the room was available for us and walked in easily. I would ask for a room if you are bringing multiple big dogs. Cost is amazing for the amenities, treats, and the peace of mind - not having to worry about the plumbing from a husky shedding. We will be repeat customers!

Easy self service dog wash! They provide towels, leave in condition, and tearless wash. Super…read morehelpful and easy experience. It's $19 currently without the blow dryer and $22 for using the blow dryer but if you pay cash you get a $2 off discount.

I've been on the hunt for a good groomer for my pup. She was a shelter dog so she's very timid at…read morefirst. The staff welcomed her so kindly. It was quick and easy to book! They give you advanced notice when your dog will be ready which is so nice. Upon arrival of picking up my pup they gave me report verbally on how she did and what they did for her. While waiting to receive my pup you can hear the staff talk so sweet to the pups getting services done. :') We've finally found the spot! Thank you for your kindness to me and my pup.

Jamie's Pin-Up Pups is great! It was my puppy's first time getting a groom. Jamie and her staff…read morewere so patient and answered all of our questions. We will definitely be taking our puppy back! Thank you Jamie and to your staff for everything you did for our Koda!

They did an awesome job on grooming my dog. She hasn't been groomed in awhile and she is an older…read moredog. They took their time gave her breaks and on way home she was relaxed. The cut came out amazing and they explained to me everything they did and I felt they took great care of my dog. Highly recommend this place.

I would give zero stars if I could. I thought this was a local groomer. They are not. They are a…read morechain. My dog was dropped off happy and healthy and was picked up with both eyes bloodshot and a vein protruding from under his eye lid. Luckily our vet was able to see him asap after the grooming. The vet believes it was from excessive trauma. My other dog looked very stressed as well. The receptionist at the groomer implied I dropped off my dog with damaged eyes which is silly. I would never. We did get a call from their HR department but have NOT heard back since. We racked up 100's of dollars in vet bills. I don't know if that same groomer is still there. A good groomer should be able to identify stressed dogs and act accordingly. My poor dogs have been super stressed since the incident. This will likely take them time to recover from.

amazing cut and did my instructions perfectly, solid prices, great communication. i'm coming back…read morefor sure

Michelle was amazing with my very nervous rescue Shepard. I can't thank her enough for her kindness…read moreand patience! Highly recommend.

We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

Edit 7/2/2026: The owner reached out to me and was very apologetic and sincere in his replies. I've…read moredecided to improve my review for that reason. They offered medical wipes for my dog's injury and a complete re-grooming with a different groomer. I chose not to continue patronage, but the offer and continued open communication was very appreciated. Original Review: This is the first time I've been to this location and decided to go here due to the large number of good reviews. They were able to fit my appointment in very last minute, less than 24hrs notice, super friendly staff, and lots of merchandise. Also great cut options avaliable for someone new, trying to figure out what a new groomer can do with a new client. Asked them to brush his teeth and grind his nails, to which they accomplished (at least his breath smells better). With that said, I was told they would contact me 20 minutes before he's ready for pickup, they did not. They messaged me when he was done. No big deal. When I picked him up, immediately noticed the uneven cut job. As we're driving home, noticed A BUNCH of dirt left in his coat. Makes me question if they bathed him, and if they did, they didnt do a good thorough job. Also started to notice the uneven cut throughout his body, from his stomach where they left bunches of fur, to his back, which seemed as though they used two sizes for razors. They cut him (most likely by accident) but just reinforces my suspicion that they rushed through his entire "grooming". For the $100 package, counting $15 for dental/nail grinding, I can't say I'm not disappointed. Unfortunately, will not be coming back. Sincerely disappointed :( I will have to bathe him again, give him a complete haircut, and finish areas they didnt even attempt too, such as the hair under his nose going into his mouth.

That's So Fetch Dog Grooming has always done an exceptional job on our Shih Tzu Vegeta. They have…read morealways been customer focus and flexible with making an appointment! Our dog Vegeta has been coming here for years and always comes out looking so beautiful, smelling clean, fresh and happy! We/ I recommend this place!!!

Exceptional groomers, but the owner is incredibly unprofessional and rude.The actual grooming staff…read morehere is fantastic, but I will never return due to the owner's appalling customer service. This business has a severe scheduling and management problem.On one of my first visits, the owner immediately accused my dog of peeing on the floor the second we walked in. To be helpful because she seemed stressed, I politely offered to clean it up myself and told her I just walked in and saw the pee on the floor. She then suddenly remembered she had just finished with a dog who pees frequently, and admitted it wasn't even my dog. No real apology was given for the instant accusation. Since then, scheduling has been a disaster. My second to last appointment wasn't booked completely, so nobody was there to take my dog. I already had drove all the way home before I got a call back with no explanation or anything just saying that the groomer was at the salon now and waiting for me to come back. Today was the final straw. I booked a 9:00 AM appointment yesterday, showed up on time, and the doors were locked. I called multiple times with no answer and finally had to leave to wait. When the owner finally answered after I called 4 times, at 9:30 AM she was completely dismissive and gave me a rude "OK, and?" attitude. I had to ask, since this was a second time I was inconvenienced what can she do? She still was speaking in the in genuine tone and said umm well I can give you the that's so fetch package for free. I told her I was already getting that package and how the person (I think her) who booked my appointment yesterday was giving me an upgraded shampoo for free as it was. So no comp for multiple unprofessional incidents. When I finally dropped my dog off, the actual groomer apologized profusely--unlike the owner--and revealed management hadn't even put me on the schedule today. The groomers do great work, but the owner's toxic attitude, lack of accountability, and scheduling incompetence make it not worth the headache. Owner/manager giving Regina George is crazy...

Best place hidden gem to have dogs cleaned. So glad I found them since my two dogs pitbull lab and…read morehound so happy everytime they see Andrew. I recommend it to my family and friends.

I believe Andrew overcharged me because I don't come in often enough for him. At least that's what…read morehe said to me. I got a bath and a shave ( not even a cut) for my dog. $200.00!!!!! GO TO BRUSH AND PUPS IN POMONA! Same service is $120-140 without a attitude.

They are always quick and efficient with my fur babies. They Mahe the grooming process easy!read more

My dog Tucker was a very reluctant pup due to a terrible experience at another groomer just down…read morethe street where the owner Michelle's dog attacked my dog without our knowledge. Taking Tucker to the groomer after that was a terrible experience for him. After a few months of grooming at Pawsh pets, by Tucker LOVES coming now! He is treated like a King. He comes home soooo happy and prances around for a couple of days. He is a bloodhound so his coat is very thick and difficult but he comes home and says nice and soft for two weeks! I cannot recommend this pet salon enough!