1. Ironmaya Pet Grooming

    1. Ironmaya Pet Grooming

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    Upland, CA

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    Ironmaya Pet Grooming

    4.8 (51 reviews)
    Open 9:30 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Ironmaya Pet Grooming

    Bath and groom only

    Ironmaya Pet Grooming Photos

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    Reviews With Photos

    Jeenee Y.

    Ironmaya continues to bring the best out of my babies. I'm forever grateful they are here... thank you!

    Took a few trial & errors before I found my boys designated groomers! I couldn't be happier with the service here. If they find concerns during the process, I receive a text message asking if they may proceed or not. He comes out looking like a complete model . Definitely a groomers you can trust. I have had no issues. Would recommend!

    Daniella E.

    They did a great job with my boy, he came in very bad from being on vacation, hair was clumped, thought it would take multiple hours but it was fast about 2 hours total. He came out looking great and very happy! It was my first time here, I'll definitely come back.

    Maui the day after his grooming.
    Jamie A.

    Finding your go-to groomer is no easy task, especially when you're searching for top-tier service- but Ironmaya and Michelle have truly exceeded all expectations! I first discovered Ironmaya through their Arcadia location, where I used to take my mom's dog. On a whim this past September, I decided to see if there was a location closer to me, and to my delight, I found their new spot. From the very first call/text with Michelle, everything was seamless and professional. They've taken incredible care of our 93-pound Goldendoodle, Maui. Not only do they listen to exactly what you want, but their attention to detail and quality of work is outstanding. Since Maui is a certified therapy dog who interacts with people often, it's important to us that he always looks his best- and Ironmaya delivers every time! One of the standout aspects of their service is how well they handle ear cleanings and plucking- they truly do the BEST job! A huge thank you to Michelle and the team at Ironmaya for consistently taking such great care of Maui and for being so accommodating. If you're looking for a groomer that provides exceptional service, look no further- I can't recommend Ironmaya enough!

    Scarlet
    Melanie R.

    Very nice & professional. Explained everything perfectly. Did a great job . My dog came home happy !!!

    Charlotte R.

    I love this place I went once and came back they do such a beautiful job on my Jax not bad prices for other places I won't mention my puppy is always happy when he goes they have a dog that greats everyone which Jax likes and he's always happy when he leaves and that is a plus for me.

    Michelle V.

    My fur baby is always impeccably groomed. It is worth every penny. Also want to mention that it is reasonably priced for the awesome job that is done.

    Oreo
    Daniel T.

    Great experience here with Samantha and Michelle! I took in two of my dogs in for a non anesthetic teeth cleaning and haircut/trim/bath and they came out so nice and fluffy! This place is a gem in Upland and I will be returning for future visits, thank you ladies! If you are reading this, contact them and let them take care of your fur babies

    Fresh cut

    So glad we took our anxious little dog here! They communicated with us every step of the way and were very patient with our nervous dog! They even called to let us know they had to modify her haircut and confirmed it was ok for them to do so! They really do genuinely care about your pet and the service they provide!!!

    HACHI loves the work here... will be coming back  Thank you Michelle
    Mar R.

    Update on my old post! I came in for Michelle and the communication went south! My puppy came out looking like a whole different dog! Instead of her fixing the issue she charged me more to fix the problem which STILL DIDNT'T FIX THE PROBLEM! Whoever comes here make sure you draw a picture! Because showing a pic of what you want is still not good enough!... I have 2 Shih tzus that won't be returning to this place...

    Fiona P.

    My go to groomers for my two dogs. They do amazing job at grooming and styling my two poodles. My dogs always look fresh and happy after each visit. I would recommend Ironmaya to anyone who wants their fur babies groomed.

    Corinne S.

    I love Ironmaya. This is my second time taking my puppy Mika to this groomer. They responded quickly to my text to schedule appointment. When I brought Mika in the staff was so kind and helpful & made my pup feel right at home. The staff went over what to be expected with their grooming services & cost. I love this place! Mika's fur is so soft & clean. She looks so cute! We will definitely be bringing her back for more grooming services.

    Wendy Y.

    The only groomers that I can trust that will cut my dog's hair exactly the way we want it to be and will take great care of him throughout the process. Never thought he would trust the groomers again after having a bad experience but Ironmaya has changed his mind‍. He comes back happy and looking fresher than ever. Process to check in your pet is very simple. They do keep a record of your last visit so if you want the same cut next time just let them know. Parking is plentiful. Located in the corner of the plaza. 10/10 will recommend Michelle to all pet parents out there.

    Wash, area trim and deshedding

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    1 month ago

    They always take care of my cavalier King Charles spaniel. Definitely recommend them.

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    5 months ago

    Loved bringing my girl Nala. They took great care of her! Very friendly and kind staff.

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    1 year ago

    Great they was so sweet to my lil Zola and they made her look gorgeous they made her feel at home this was her first time n will back again

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    1 year ago

    I love their work! My puppy always looks nice and fluffy. They do a great job and makes my pup feel safe and welcomed.

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    Page 1 of 2

    Ask the Community - Ironmaya Pet Grooming

    Review Highlights - Ironmaya Pet Grooming

    My 2 Golden girls are a bit anxious and don't always cooperate, but Michelle does a great job being patient with them.

    Mentioned in 11 reviews

    Read more highlights

    The Good Dog

    The Good Dog

    4.4
    (704 reviews)

    We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

    Edit 7/2/2026: The owner reached out to me and was very apologetic and sincere in his replies. I've…read moredecided to improve my review for that reason. They offered medical wipes for my dog's injury and a complete re-grooming with a different groomer. I chose not to continue patronage, but the offer and continued open communication was very appreciated. Original Review: This is the first time I've been to this location and decided to go here due to the large number of good reviews. They were able to fit my appointment in very last minute, less than 24hrs notice, super friendly staff, and lots of merchandise. Also great cut options avaliable for someone new, trying to figure out what a new groomer can do with a new client. Asked them to brush his teeth and grind his nails, to which they accomplished (at least his breath smells better). With that said, I was told they would contact me 20 minutes before he's ready for pickup, they did not. They messaged me when he was done. No big deal. When I picked him up, immediately noticed the uneven cut job. As we're driving home, noticed A BUNCH of dirt left in his coat. Makes me question if they bathed him, and if they did, they didnt do a good thorough job. Also started to notice the uneven cut throughout his body, from his stomach where they left bunches of fur, to his back, which seemed as though they used two sizes for razors. They cut him (most likely by accident) but just reinforces my suspicion that they rushed through his entire "grooming". For the $100 package, counting $15 for dental/nail grinding, I can't say I'm not disappointed. Unfortunately, will not be coming back. Sincerely disappointed :( I will have to bathe him again, give him a complete haircut, and finish areas they didnt even attempt too, such as the hair under his nose going into his mouth.

    Hair Of The Dog

    Hair Of The Dog

    4.7
    (170 reviews)

    Genuinely could not recommend this place enough for dog owners! The level and quality of care is…read moreoutstanding. Every time I bring my dog in for a groom they exceed expectations. They look out for my dog and ask each time what I'd like done from anal glands to length trimmed off. I have a nervous dog who has been traumatized by other groomers, and this place has definitely helped my pup feel more comfortable. So glad to support a local business in Claremont!

    Horrible Horrible Horrible!!!!! Avoid this place at all costs!!! I have wanted to write this review…read morefor months because every time I look at the pictures from this grooming appointment, I get angry all over again. I brought my dog Bentley to Hair of the Dog after being referred by a friend when my regular groomer was temporarily unavailable. Bentley has been professionally groomed his entire life and never had to be shaved. He has been groomed consistently since he was 8 weeks old and, in the year and a half I've had him, he has never once been shaved down. From the moment I walked in, the experience felt off. The staff was rude and dismissive, and after I arrived, I was informed that Bentley had to be picked up by 1:00 p.m. because they were closing early that day. This was never disclosed when I booked the appointment. I specifically told them I was driving to Irvine and would have difficulty getting back that quickly. Frankly, if they had special hours that day, that should have been communicated before the appointment was accepted, not after I had already dropped my dog off. The groomer then told me Bentley was matted and needed to be shaved. We actually argued about. I explained that he had been groomed regularly his entire life and had never needed that before. Even so, I tried to compromise and told her that if some shaving was necessary, I absolutely did not want him shaved all the way down to the skin. About 20-30 minutes after I left, they called and said he was ready. Think about that. After insisting my dog was so matted that he needed to be shaved down, they somehow completed the entire groom in roughly 20-30 minutes. Because of the surprise pickup requirement they imposed, I wasn't even able to pick him up myself. I had to arrange for someone else to leave what they were doing and go get him because I was still in Irvine exactly where I told them I would be. When I finally saw Bentley, I was shocked and upset as was he for months. It definitely affected his demeanor he walked around depressed and seemed like a completely different dog. They had shaved him almost completely to the skin. It was nothing close to what I requested, nothing close to what I expected, and completely ignored the concerns I expressed beforehand. To make matters worse, his nails were not properly addressed, and within a couple of weeks I had to take him to the vet because of issues with his anal glands which they never even asked me about . Whether those issues should have been identified during grooming or not, it only added to my frustration with the overall quality of care. The worst part was feeling like no one listened. I trusted them with a dog that is a member of my family. Instead, I felt rushed, dismissed, pressured into a decision I wasn't comfortable with, and then ignored when I specifically asked them not to shave him down. Months later, his coat is still growing back but no where near what his beautiful coat was he has been growing since a baby I will never bring Bentley back, and I absolutely cannot recommend Hair of the Dog based on my experience. Steer clear of these mean people!!!!!

    Ironmaya Pet Grooming - groomer - Updated July 2026

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