My elderly parents brought my grandmother's watch to this shop to be repaired so they could give it…read moreto me as a wedding gift. The watch remained with the shop for approximately four months, and in the end, the repair was not completed. When my parents asked for the watch back, they were told they would have to pay the full repair price even though the watch had not been repaired. They offered to compensate the owner for his time and effort, understanding that some work may have been attempted, but he refused and would not return the watch unless they paid the full amount originally quoted for the repair. Because the watch has significant sentimental value, my parents felt they had no choice but to pay in order to get it back. The entire experience was frustrating and upsetting, especially given their age and the emotional importance of the watch. Based on our experience, I would not recommend this business. If you leave a valuable or sentimental item here, make sure you have a clear written agreement regarding costs and what happens if the repair cannot be completed.

I agree with the other 1 star reviews. He ruined my Omega to obsebilly put a crystal on; I didnt…read moreget why he was telling me about taking watch apart etc. - made little sense. So I ended paying him $20 to ruin my watch. My only recourse is small claims court and it's not worth my time. DO NOT GO TO THIS GUY. He is essentially greedy and incompetent. Aaron

Fast and friendly service every time! They fixed and cleaned my broken heirloom earrings on the…read morespot. I trust Arnold's with all my jewelry repairs!

Kind. Fair. Excellent. Took my ring to be repaired and sized are they were quick and efficient. It…read morecame back good as new and with a better fit! Definitely recommend!

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

The nicest people, the best service at a very reasonable price and on time - as promised. They…read moreremoved a ring from my finger, resized it and made it look like new. Old fashioned service with courtesy and efficiency!

My husband bought my engagement ring at Hannoush in Meriden in 2009 and ever since then has never…read moredone business with any other jewelry chain. First started with Sharbel, and now when my husband wanted to upgrade my diamond he went to this location and dealt with Peter. Peter showed such a great business ethic and did everything he said he would. I am absolutely in love with my new ring! So beautiful. Will continue to use Hannoush and recommend them to everyone I know. Pretzel was also fantastic!

Peter was excellent in helping me and my fiance pick out our wedding bands. I also purchased a new…read moreengagement ring setting! Thank you peter for helping us find the perfect rings for our most important day!

I needed earrings fixed, and Libero had the best reviews. I walk in and was greeted with warmth …read more Mary was working with me. Mary allowed me to walk in the back and check out the fish tank. So that was pretty cool . The entire staff was friendly and welcoming. Mary contacted me within a timely manner to let me know my earrings were fixed. The pricing is reasonable and Mary explained to me in detail exactly what was done to my jewelry. This place is family oriented, friendly and I highly recommend this place! Mary and the entire staff made me feel welcomed . Thank you Libero jewelers!

Friendly and welcoming from the minute you walk in the door. Ashley was extremely knowledgeable,…read morehelpful and took her time explaining things to me. I would highly recommend. Barb T.

Thank you, Pedro, for helping us throughout this wedding journey. Pedro helped my fiancé create the…read moreengagement ring that was absolutely perfect for me. He is friendly, genuine, attentive, and incredibly honest. My fiancé originally came in just for my engagement ring, but we ended up purchasing my two bands, his wedding band, and all of my wedding jewelries here as well. There are so many beautiful options to choose from, and if we couldn't find something specific, Pedro always found a way to make it happen. We truly love doing business with Pedro and have decided this is the store we'll continue trusting for years to come. Any future gifts--from jewelry to watches--will definitely be purchased here. Highly recommended!

I had a wonderful experience. The staff was very attentive to my requests and I would recommend…read moreMalloves Jewelers to everyone.

So many different things to choose from when shopping. Great prices and quality items. Always neat…read moreand clean. Staff is great & friendly. Get down there now!!

went to this shop several times and each time they found some excuse not to buy any of the items i…read morebrought in. I definitely do not recommend this place to anyone. It seems they only want to buy what they want.

Very professional owners and reasonably priced. Great place to have jewelry fixed, purchase battery…read morewatches, etc.

Very efficient and good prices. The husband and wife team are great!!read more

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

The service and customer care at Joseph A. Conte Jewelers is outstanding. An accident required…read morethat two rings be repaired and resized. The pieces have been beautifully restored and I can't say enough for their patience throughout the process. My gratitude and my high recommendation!

FYI this is only a review concerning the watch repair services available…read more I brought in a vintage Omega Seamaster De Ville that I was told could be serviced without issue. It was running quite fast at the time. Upon receiving the watch back, it is keeping time much more accurately, however the crystal had been scratched significantly. I was assured by the store that the watch maker is a professional and that this could never have occurred in his care. He said it was likely because the watch was cleaned that I could see the scratches on the crystal more clearly -- the only thing that was clear is that this was a load of malarkey. I have an excellent memory and I would have noticed if there was even one new scratch. There were so many scratches (superficial/deep, small and large) that it did not even require a second's thought to realize it had been damaged. It looked like it had been mailed by a bear. The gentleman offered to try and buff it out, this did not help. To give you some background the Omega Seamaster De Ville has a monocoque case. This should only be opened by professionals, who will not damage the crystal or case (typically with a crystal lift). Unfortunately, the crystal on the watch looks like it has been through the zombie apocalypse. To spend $200 on a service to have the movement function, but the crystal damaged is not ideal. I would recommend finding a watchmaker on AWCI who is more qualified for any of your vintage watch needs. Also, on a complete side note, the bracelet was placed in the wrong orientation so that the clasp opened on the wrong end. I fixed it myself, but that is literally something that should not happen in the hands of a competent watch maker.