Kenny is nothing short of an institution in Watertown Square. A smiling sage, he pairs meticulous…read morejewelry repairs with morsels of hard-earned wisdom. A true one-man show, he transforms the inconvenience of needing a repair into an experience of increasingly rare customer service. You leave with your prized possessions polished and restored--and your spirit refreshed as well.

Called to see about getting my watch repaired. I asked him if he does repairs and he said "Like…read morereplacing a battery? Of course I can. Been doing this for 52 years." I told him it was just a link that needed to be replaced and that I would be over in a few minutes. He then said, "Call back when you have more time. We're closed." I honestly didn't know what he was talking about since online it says they're open until 6. I told him that and he said "Well it depends on where you're looking. Anyway, we're closed. We close at 4. I'm very primitive, I don't even have a cell phone. Call back another time." That will never happen. What an extremely rude man...

I had some gold jewelry to sell. Rowan was friendly and very helpful, explaining the entire process…read moreto us. I believe I received a very fair amount and would highly recommend The Gold Rush.

Sold some silver. Very pleasant and easy to work with. Very satisfied with the amount offered.read more

I took a 136 year old silver plated yacht club race trophy to Davis Silver Company for cleaning. It…read morewas so oxidized and dirty you could hardly read it. Mike cleaned and polished it and brought it back and made it look like new. His bill was very reasonable. A. Wells

I brought a pair of antique silver candlesticks for restoration and cleaning, and he did a…read morephenomenal job. Reasonable prices and very friendly. Mike said that he's been doing this his whole life-- he's the real deal.

Always very helpful and easy to work with. Honest too. Great selection. Buy with confidence.read more

My wife and I have been doing business with Fernando for many years. She used to get great walk-in…read moreservice to buy and repair jewelry. She is now handicapped, so I take in her jewelry for repair. I now use him personally to replace my watch batteries and wristbands. Often he will service me on the spot if he is not busy. If he is busy I leave it and pick it up later. We have found him to be reliable and affable -- always a pleasure to do business with. Larry L.

Without doubt, the most experienced and nicest jeweler. He can repair all kinds of jewelry. He…read morehas fixed my watch, cleaned my rings, repaired bracelets. He is so inexpensive, I feel badly he does not charge more. Visit him, don't let this store close like all the other stores in WRox.

I brought in a gold coin to have made into a necklace. This is the third major piece I have had…read moremade. I had another necklace and my engagement ring made there. THIS TIME WAS AWFUL! He quoted $500 and charged $800. I called two weeks ago to see how it was coming along and was not told anything of the increase in price. When my husband went to pick it up - the price changed. We have the ticket that says $500. It is the jeweler's responsibility to quote correctly and communicate to the customer if there is a problem. If he makes a mistake the customer should not have to pay for it. AVOID THIS PLACE - IT IS FALLING APART. DO NOT TRUST HIM!

Very professional, friendly, knowledgeable gentleman. I came in with two rings and a necklace with…read morea loose clasp and he gave me his honest opinion and advice on what to do. I really appreciated it! I'd definitely go back with additional jewelry needs.

Doug is fantastic. I had him fix a necklace for me and basically reset it onto a new chain,…read morehowever I needed it in quick turnaround... he made it happen, even though it took some shuffling and it was truly appreciated. So, in short, excellent customer service. The store isn't too large but has a good selection of some high end pieces and they seem to be able to order anything/customize. The work I got back looks quality and beautiful... Looking forward to testing it in time :) I will return.

Very pleasant man and quick service. It isn't the largest shop but it seems to have very nice…read morepieces. They have parking and are a nice little building on Watertown Street in the Nonatum village of Newton. Really enjoyed speaking with the owner, Mark Cristofori... he is helpful and pleasant.

My husband and I went to Bruce and were able to get exactly what we were looking for! We felt so…read moreheard and everything was done with plenty of time. Bruce was able to give us the best price out of anyone!!

I came in here while I was desperately looking for a jeweler to fix my broken jade bracelet. For…read moreanyone who isn't Chinese, a jade bracelet is extremely sentimental and valuable. My parents had just gifted it to me so I was a complete mess when I broke it. Im in college so I'm definitely on a budget. While other jewelers quoted me a fix for $600-$700, Bruce told me he could do it for cheap around $300-$400. I was skeptical since he quoted me a price far lower than others, but he was so personable and genuine that I took a leap of faith. I explained to him that I was in a bit of a rush, and he told me he would get it done in time. A few days passed, and he called me explaining that the repair needed more gold than he expected and it took way more time, and therefore it might be slightly more expensive that he originally quoted. He followed up by saying that he wanted to keep it as cheap as possible for me. It didn't matter if he made a ton of money off of it, he just wanted me to be happy with the result so that I would return as a customer. His transparency was refreshing and much appreciated. I think he could tell I was devastated when I first brought it in, which really shows that he cares about his customers. The result was everything I imagined and more. He ended up only charging me $50 more than expected and I couldn't be happier. I would recommend Bruce to anyone who needs a repair or even needs to purchase something. He has some really gorgeous pieces in his shop as well. I really can't believe my luck. I came into the building looking for anyone to fix my bracelet for a low price, and Bruce really pulled through for me.