Beautiful reset my engagement ring to better highlight the stones. Very knowledgeable.

After extensive research of area jewelers, I chose Alex & Company to repair my treasured anniversary ring. Their careful, expert attention and explanation led us all to conclude the ring needed to be replaced -- heartbreaking, but I believed I was in good hands. Replacing the ring meant interacting with my insurance company and appraisers, all of whom commented on what a pleasure it was working with Alex and Company. And, I, completely agree! Alex, his wife, his son, and other family members and staff are kind, patient, and completely invested in customer satisfaction. The ring Alex designed and fitted for me is beautiful and in its presentation, is a tribute to my initial cherished ring. I couldn't ask for more. read more

Brought a few pieces for repair and he did a good job . I always bring repairs to Boston but I could not make it in so I thought let me try to make a new connection! Well that was a big mistake!! I left a bracelet for repair and did not hear back? So after a week I called left a message and finally 3 day's later I get a call your repair is ready? No one called to tell me how much to fix the clasp. so I went and got a 150.00 bill just to fix a loose clasp! And he got all upset with me when I asked about the price. While this place is crazy overpriced, they should learn how to treat customers before they are just another out of business story... read more

Could not recommend a business more! My fiancé went to Alex with a picture of a ring he knew I liked and Alex designed the most beautiful engagement ring! They were extremely easy to work with and quick on the turnaround time. After the proposal, I brought my ring to be resized and they couldn't have been lovelier about resizing it for me in record time. It's truly perfect!! I'll be thankful to Alex and Co forever! read more

Highly recommended. I needed to resize my platinum rings, and they were happy to help. They finished the repair in record time, for a very reasonable price, and with quality in-house workmanship. And everyone I interacted with was very kind and professional, and easy to work with. I'd definitely return for any future jewelry needs, repair or creating my own, or purchasing what they already have in stock- looks like they have excellent taste. read more

Fantastic service! Incredibly patient with discussing options and budget. Not pushy at all. Ultimately, they helped with a small repair on the spot that saved me money. I will definitely be back! Thank you! read more

I set out to buy a anniversary ruby ring for my wife, I didn't know where to go so I looked on the internet at jewelery stores in and around , Alex and Company got great reviews so I decided to try them and was not disappointed as they are are first rate all around. Beautiful selection, terrific customer service, More then fair prices as they have very quality jewelry I dealt with Sofia who helped me pick out a beautiful ring for my wife and she loved it! They resized the ring for her in no time at all, Thank you so much, will be back. Do not hesitate to shop there you will not be dissapointed as they are a full service jewelry store! read more

Alex is phenomenal at his craft. I wanted to create a special pendant using my great grandmother's diamond earrings. He understood my vision and the sentimentality of the stones while making recommendations to highlight the quality of the diamonds. He completed the pieces very quickly and they turned out even better than I had imagined. read more

Alex and Co. I am in my 30s and prefer to do much of my shopping, whether it is clothing, electronics or basic necessities, online. I was tempted to look for an engagement ring online as I was convinced I could find a better deal and have it be more convenient than having to go from store to store. But nonetheless, I wanted to have an idea of what I was buying and my girlfriend wanted to see what options looked like. We went to maybe 3 or 4 stores and then she found Alex and Co on Instagram and we instantly did not regret it. Alex was patient, informative and really cared about finding the right ring and made my girlfriend and I feel like we were in good hands. Their showroom is very impressive and they have an amazing variety of settings and even more diamonds. And if you can't find the diamond you want, Alex WILL find it for you. And while I am on the topic... many 20 somethings and 30 somethings may be tempted to buy online. Please trust me that it really is not worth it. There are a lot of bluff diamonds and clarity enhanced diamonds out there that you feel you're getting an amazing deal on. Once you see them in person, they look terrible. I really have to say that despite my natural tendencies to buy everything online, it is really worth going to a reputable jeweler who has GIA certified diamonds and a jeweler who will never steer you to a poor quality diamond. After our first consultation, I came back 3 more times alone as I wanted to be sure I had all the information I possibly could. Each time Alex was patient, informative and most importantly, remembered what my girlfriend liked and remembered her reaction to each piece he showed her and reminded me of that. I am very happy with the overall experience and I cannot wait to propose to my girlfriend with this ring. I came in right at my budget, never pushed to go beyond it and the entire experience felt custom, bespoke and personalized. No other jewelry store deserves your business, if you have any plans to wow a loved one, come to Alex and Co and nowhere else. read more

Alex & Company - Engagement ring - Jewelry Near Me - Newton, Massachusetts

Always love going to Alex's. He has such beautiful jewelry and does such an amazing job customizing for you. He made me a stunning necklace. I thought so many things there over the years and continue to enjoy them all read more

Fast turn around and flawless work. My fiancé's ring needed to go down a massive 3.25 sizes, and I had to go through a few jewelers in order to find someone who could perform the work. Alex was my last stop in the hunt, and in just a few days time, the ring was returned to me in perfect size and form. I would certainly bring my business here again in the future, and I will expect I will. read more

Beautiful jewelry here pieces that you will not see anywhere else. The repair service is incredible as well. Whether it's for any piece of jewelry or your vintage Rolex. Thank you Alex&Co for always repairing my pieces! read more

After checking two other jewelers in the Newton area, I knew as soon as I met Alex that he was my guy. His knowledge and experience are second to none when selecting the right diamond, and his unwavering commitment to the highest standards are evident in all the jewelry he creates. Alex took the time to educate me, and did not make me feel pressured in any way, honestly the experience couldn't have been better! We'll be back for our wedding bands, thanks Alex! read more

Alex & Company - Jewelry Near Me - Newton, Massachusetts

amazing service and Owner is super knowledgeable and so easy to chat with. they treated me like family and took the time to make exactly what I wanted. I will be coming back! read more

Absolutely wonderful service. Alex was knowledgable, patient and created a beautiful piece of custom jewelry for me. This is the place to go for all of your jewelry needs! read more

Alex & Co. were such a pleasure to work with and purchase from. In talking with my then-girlfriend, I knew the basics of what she wanted in her engagement ring: the cut, the size, the band, etc. and had read good reviews of their work. Let me say that all of the positive reviews are true. Alex and the staff are amazing. Friendly, helpful, attentive, you couldn't ask for better. When I went in, I sat with Alex and described with I was looking for, and he was able to show me something he'd already designed that was almost exactly what we wanted. If it wasn't though, I knew he could have also created us something from scratch. His work is amazing, and the best balance of cost/size/design etc. but he can also do anything you ask for, that's one of the main advantages: this isn't a cookie-cutter business, you'll get something beautiful, original and amazing. In addition to the engagement ring, we also purchased our wedding rings from them and were 110% happy with those as well. We know we will be back in the future, without a doubt, and that's a mark of a great business. We highly recommend them! read more

I just purchased my wedding band from Alex and Co. Very happy with their customer service and quality of product. They have great communication and make you feel comfortable throughout the process in helping to decide what looked best with my engagement ring. They were also able to refinish my husband's grandfathers wedding ring and looks like new! Responding quickly was email is a huge plus! read more

Alex & Company - Many different options - Jewelry Near Me - Newton, Massachusetts

See all

Alex is wonderful! He made my beautiful engagement ring and re-sized my grandmother's wedding ring (which will be my wedding ring as well). He and his team took such good care of these meaningful items, and I so greatly appreciate it. Thank you all, again. I absolutely recommend Alex and Co. read more

I worked with Alex on a custom engagement ring (rose gold, hidden halo, thin Pavé band). Throughout, the experience has been top-notch. Alex drafted the initial design on paper and steered the design in a particular direction where it made sense (e.g., look of the halo). The end result is a stunningly beautiful ring and the quality of craftsmanship outstanding. My girlfriend loved it. I would recommend Alex without hesitation to anyone looking for a high quality jeweler in the Boston area. read more

Alex & Company - Beautiful custom engagement ring from Alex & Co - Jewelry Near Me - Newton, Massachusetts

See all

We love Alex & Co. From the amazing customer service to the true artistry and craftsmanship by Alex himself, this is our preferred jewelry store for any purchase!! We are so grateful for the referral to Alex and will be back for many years to come! read more

Alex is a good guy with a nice company. Walked in and told him what I wanted done with my watch. He was polite and told me to sit while he took care of it, he told me the price upfront which was fair and then made sure I was happy before I left. read more

Alex custom designed my beautiful and unique engagement ring, incorporating one of my grandmother's sapphires alongside the main diamond and a couple dozen pave diamonds--wrapping around as though on a ribbon. It was designed to be asymmetrical like my mother's, and to fit perfectly alongside my wedding band, which Alex will also design, to look like they were cut from the same mold. I love it more every time I look at it. Below, the process from start to finish, from Alex's sketch, to trying on the silver model to the finished product, on my hand while touring snowy castles in Budapest this winter! read more

See all

My engagement ring looks absolutely amazing!! it is elegant and very stylish! I just wanted to say a HUGE thank you to Alex and Co. for the amazing work they do! read more

Not sure what these people are talking about when they say they received bad customer service at this store. I have never gotten anything but superb service here! This is a true Family Business, as genuine as they come. This is one of the only places in the area that specializes in custom jewelry, with amazing designs too. They have Best of Boston awards to prove it. Whoever is writing these terrible reviews is just a vindictive, petty person trying to ruin this lovely store's reputation. I love my bling bling and the Zamsky's have an abundunce of the highest quality stones and some interesting settings. When he likes it and he puts a ring on it, i'm sending him to Alex & Co :) read more

My fiancé worked with Alex to create my engagement ring and I am absolutely thrilled! It's stunningly gorgeous and unique and it's totally me. When I went to get it sized, they were so nice and accommodating. We will also get our wedding bands here because everything was so wonderful. read more

All I can say is wow... The owner and the staff are incredible and I have never seen a wider selection of unique engagement rings. Couldn't be any happier with Dan (i think that's his name) Highly recommended jeweler, probably the best one I have been to in the area. read more

I used Alex & Co. on two separate occasions and couldn't be happier with the results. Alex redesigned my engagement ring and made a diamond eternity band. They both exceeded my expectations!! He and his staff are extremely knowledgeable and easy to work with. I highly recommended this jeweler and will be back in the future. read more

I am not one to "get in to" the hype of jewelery, in fact I dislike the idea of it entirely, but I appreciate its value to my fiance, which lead me to write this review. I recently bought my (now) fiance's engagement ring from Alex and Company. On my journey to buy the ring I visited many small and large box jewelers, none of which made me feel as comfortable, confident and at ease as Alex did. From my first conversation to the last (just today) they have been nothing but professional and courteous, not to mention the ring is truly beautiful. I was amazed with Alex's patience with me and willingness to educate me (all while selling to me...but hey, it is a business right?...never pushy though). My review was very close to being relatively negative based on an experience that we just had.....Only two months in to wearing the ring, I learned that one of the small diamonds fell out of the setting (lost), which I must say really irritated me. My experience and overall feeling towards the company could have gone one of two ways based on the way they handled this issue. I called and spoke to Alex today and explained the problem, with out even thinking he assured me that they would take care of it, and "not to worry". We promptly brought it in only few hours later. They replaced (no charge) the small diamond, and set it while we waited...15 minutes. I think that if a jeweler can create such beautiful work and stand by their work, they can be trusted and must be considered when making your next purchase. read more

YES! YES! YES! What a wonderful jewelry store! My husband and I came not really knowing what we were looking for as a gift for me for our 20th anniversary and we were welcomed and guided so kindly through our decision. While we did not have a huge budget it didn't seem to matter. The woman who began to help us was wonderful. She then brought Alex himself out to talk with us. He spent so much time with us presenting ideas. We selected a ring setting that was beyond gorgeous and he offered ideas about utilizing my original center stones which would make the ring even more custom. He then was able to complete the ring in time for Thanksgiving so my family could see my beautiful ring. I'd like to add that when I got nervous about having made the decision so quickly (not my MO) he called me back right away and was so wonderful in reassuring me about my decision. When we picked the ring up I agreed with him 100% - we had made the right decision. Alex & Co has incredibly beautiful jewelry and their customer service was top notch. I would absolutely recommend this store. Thank you Alex! I love my ring and will wear it proudly! read more

Alex was great. I came b/c one of my small diamonds in my wedding ring came out, I came in to get replaced and fix brackets they did it within two days. Was very happy with the results read more

Alex was amazing!!! He has a real love of fine diamonds and was amazing to work with. He really listened to what I wanted and worked in my budget! He created a stunning pink diamond ring for me for my 10yr wedding anniversary. I wanted a natural/vivid pink diamond and Alex had great connections to find the right one. He also designed the ring to accentuate the middle pink diamond and used small pink diamonds around it and then white diamonds around that. It is everything I could ever want. Alex is the best!! You won't be disappointed. read more

Alex & Company - Pink diamond ring - Jewelry Near Me - Newton, Massachusetts

I had the very good fortune of having Alex design a beautiful ring for me using 2 stones that I had and augmenting with other stones. I had always loved the original stones but the design was not special in any way. Alex fixed that! He listened attentively to my concerns and knew just by looking at the stones how he could make something unique and gorgeous. He showed me a great design and when he made it come to life, it was better than I ever expected. I could not be happier with the ring. He is an artist and a magician. Thank you to Alex and his great team. read more

Wanted to get my engagement ring reset and a new band for our 10th anniversary. I had an idea of what I wanted but not 100%. When I first walked into Alex's store, I felt immediately welcomed by his staff. Explained what I was looking for, Alex drew a sketch for me, and gave my husband an estimate. I did check out one more jeweler, but did not feel their designs were as creative. We decided to go with Alex and I am extremely pleased with the result. My ring turned out even more gorgeous than I imagined. Exceeded my expectations and my husband felt he got a fair price. Really creative designs, impeccable workmanship, and excellent customer service. I think we've found our jeweler ;) read more

I am recently engaged, and my fiance purchased my ring from Alex and Co. The Diamond was from my grandmother's old ring, and Alex the jeweler was able to take the diamond and place it on a beautiful setting. My fiance went in not having a clue as to what he wanted to do with the diamond, and Alex showed him many options in his price range, and even showed him what he could down the road, as far as anniversary bands that matched the band the diamond was set in. I had to go back because the ring was a bit too big for my finger, and in a short period of time he was able to size it to my finger and even add a bridge so it would fit just right. Alex and his wife were a pleasure to do business with, and pay attention to every detail and concern you might have. I will definitely go back to them for my wedding band, and hopefully my anniversary band in a few years. I would recommend them to everyone. read more

Recently I bought an engagement ring from Alex & company and his team. It's stunning, and everyone was asking for it and keep on giving compliments. I can't resist staring at it again and again. If you have any plan to buy rings, you must come to Alex & Co. and nowhere else. read more

My fiance and I came in for our wedding bands, and Alex was so helpful. He helped pick out the perfect style for each of us, and the quality of the stones and work was stellar. A week later I happened to damage my engagement ring and I brought it to Alex and he made it look like new. He is great to work with, and we will definitely be working with him for all our jewelry needs moving forward. read more

When my wife and I were shopping for an engagement ring she found an intricate art deco ring on the internet that she loved but she wanted a different metal and center stone. We doubted we could find someone who could take on such intricate metal work on my limited budget. Alex came through with a beautiful ring that completely exceeded both of our expectations and improved significantly on the original design. Dealing with him was a pleasure. She has been in twice since then for resizing and her experiences have been pleasant and Alex has always been professional, kind and generous with his time and services. She gets compliments non-stop on her ring. read more

Alex & Company - Jewelry Near Me - Newton, Massachusetts

I recently purchased an engagement ring from Alex and Co. in Newton. Using my mother's nearly perfect diamond, Alex fashioned an exquisite ring using smaller diamonds to enhance and highlight the original diamond's sparkle. My fiancee and I could not have been more pleased. Alex exemplifies the four C s. Caring Clarity Craftsmanship Customer Service I look forward to the next opportunity to purchase jewelry from Alex and Co. read more

I came back to see Alex. I apologize for saying his stones were fake; they are genuine orange diamonds. Alex refunded me for the stones and the appraisal and I appreciate his help. read more

I will say like I do in all reviews - that I am a pain in the a** to deal with. I needed a custom necklace made for a family member, and I was really getting sick of being pressured by the halhalash guys at downtown crossing. Plus, I like doing business in english and the downtown crossing guys don't speak a word of it. . This is not a huge store; in fact they keep most of their designs a secret because they're one time special orders. In any case, I was absolutely clueless as a consumer and buyer of jewelry, and was afraid of being ripe for the pickings to be ripped off by an unscrupulous dealer. The opposite happened. To be frank, Alex and Daniel spent quite a bit of time with me on this purchase at the expense of addressing other customers, because I had a lot of dumb questions. I walked out of there with a design that was 100% unique at the price I wanted. I won't divulge pricing because it was custom. Alex and Daniel basically stood next to me for over an hour patiently answering my extremely ignorant questions and explaining how the custom design jewerly process actually works, how to pick, what to pick, what are the actual price points - what you should spend money on, what you should NOT spend money on...etc...For me it was very important that the design was unique - that's why I came to their store. I didn't want to buy something at 300% markup from some guy at downtown crossing that everybody else had been wearing for years. It was also important that somebody actually answered all my questions instead of 'guiding me' to a buying decision. I smell high pressure sales like a shark, and there were NONE here whatsoever. It was almost as if I felt like I wanted to make a purchase because I was so impressed with the way they do business. As a small business owner myself I'm really envious of the way they handle each customer. read more