We love Pageo! We've been working with George for many many years on exquisite pieces of beautiful jewelry. High quality, unusual pieces and wonderful service. Couldn't recommend it more highly. read more

dropped of a ring I had purchased years ago that was starting to fall apart. this started in OCTOBER. first time they said it was easy for pick up, it had diamonds missing - the second time I went to pick up, it still had them missing. They stated they would send it to the manufacturer and I have heard nothing. Unless I reach out, they don't contact me. I verified that I was signed up for texts but I have not received any. I also had dropped off a chain that broke and they "fixed it" but it broke in the exact same spot the same day. Now I am trying to call and they number is just hanging up instead of going through so I need to go to the store without knowing if anything is even ready. Would not recommend. read more

The customer service is the worst. Everything is way overpriced. I do not recommend this store. If you are not in the million dollar category, don't bother going in. read more

I went into the store in July with a friend who had used them successfully in the past. My husband had passed away and I wanted to turn my engagement and wedding ring into other pieces so I could continue wearing them. The person I spoke to Samantha, had a lot of great ideas and I left her my pieces. What then transpired was over five months of me chasing them to get back to me or make virtually any progress. They would ignore me for months at a time. Eventually I chose a design for the main diamond - I was only given a handful of options. It took a long time, but I did eventually pick that piece up and it's lovely. They then kept ignoring me about the two baguettes, I received one design for it, I approved it, they said they would get back to me on a new stone to use with it, but since I was not requesting a particular color of stone, it would be easy. Again, after so many e-mails from me, they finally got back to me. They now had a different design (I think they forgot they had given me another one), but I liked this one, so I just said, OK, I like, it but could we do any other color stone for the new stone other than a blue topaz or an aquamarine - the only choices they offered. I don't love light blue. I was ignored, I then suggested some colors, ignored again, I then actually named two different stone types, again ignored. Finally, I gave up and went to pick up the pieces. They had re-sized my wedding ring, but for the wrong size, and after some back and forth, I got the pieces of the baguettes back and left. So it's now more than five month later and now I have to start over with a new jeweler. They made a stressful process, redoing an engagement ring after a death, even more stressful. The only reason for two stars instead of one is that the ring they did do, is lovely. They also, did not apologize for the delay or for dropping the ball. read more

Designed a custom engagement ring at Pageo with Georgia and had a fabulous experience. The experience was so fun- from a consolation getting an idea of what was possible to getting the first set of designs and making edits. Not only is the ring PERFECT but Georgia was so nice to work with and 100% got my idea. We cannot wait to go back for my wedding band. read more

Pageo Fine Jewelers - My hope was "floral, dainty and natural". I am totally in love - Jewelry Near Me - Newton, Massachusetts

amazing service today at Pageo Nantucket ! they replaced a watch that stopped functioning with a brand one in a heartbeat ! Joyce was so kind and fast in response it was outstanding ! highly recommend them !! read more

Georgia of Pageo is helpful, thoughtful and a pleasure to work with. She has repaired a number of my items and is helpful showing me items they have that are to my taste. Not pushy at all; always a pleasure to work with Georgia!! read more

Went to Pageo to see about designing a ring. I wanted to take the stones from a couple of rings that I owned and put them in a more contemporary setting. I worked with Lauren and Hillary, both of whom were fabulous. Lauren worked with me on a ring design and delivered a finished product that was EXACTLY what I had dreamed of. Additionally, I used one of the stones for a necklace that was even more beautiful than I could have imagined. It took some time from beginning to end, but it was worth the wait. I couldn't be more pleased with the quality of the work and the professional, friendly service! read more

I wish I had more money to spend here. Always met with smiles. Lovely and unique pieces and great service.

Love love love Pageo!! We have bought multiple pieces from this store over the years and they always have taken care of us. Recently we had a very special order ring designed for us. It definitely took a little while to complete because we had made multiple changes. But the ultimate outcome was spectacular! George takes really good care of his customers and wants to make sure no matter what that his customers are happy. If you're looking for unusual high end jewelry this is the place to come. Highly recommended!!! read more

Just bought a beautiful engagement ring for my girlfriend from Pageo on Newbury Street and couldn't be happier with the experience and service I received. Went on several occasions to look at different stones and settings. I worked with Ursula, who did a wonderful job finding me the perfect stone that was both stunning but also fit within my budget. Overall, the store has a very personal and intimate feel. This reflected in the caliber of the service and guidance I received from the friendly and professional staff. Extremely satisfied with how the ring came out and can't wait to ask my girlfriend to marry me and put it on her finger. read more

Buying high-end jewelry can be an intimidating thing. It is hard to know value. George at pageo has never steered me wrong. I have bought many things over the years from George and have never been disappointed. Everything I have bought appraises at a significantly higher value. The buying experience is always terrific. There is no pressure only guidance and education. Believe me, before I buy anything I do a lot of research. And my research always has me ending up at pageo because the selection, the service and the value cannot be beat. If you want some truly unique pieces that are sure to please, you can't go wrong with his Boutique. read more

A few months ago, I went to Pageo looking to purchase a necklace. Salesperson was incredibly helpful, and since I had previously looked at other jewelry stores, I knew that I was getting a spectacular, unique necklace at a great price. Pageo is my new, go to Jeweler. read more

Sadly, I have shopped at Pageo for 10+ years and up until this past year, have experienced great customer service. This year, was abhorrent. First off, my experience was kicked off with the jewelry rep charging me one price for a ring erroneously, and then they back tracked and said it was a higher price. After explaining to them the discrepancy in pricing I had in writing from this rep, did they finally acquiesce to giving me their originally quoted price. For a $3,000 ring, the quality was lackluster. The co-owner George on the surface seemed helpful to assist with repairing this ring after owning it for less than 3 months when it broke; however he haggled with me for the repair costs ($50 .... yep....). I felt that having a ring for such a short period of time, should not have been broken in less than 3 months, let alone should I then have to pay to repair it, for $50. Finally, I went to the store to pick up the ring, after waiting months for the repair to be finished.... when I arrived the other owner was there.... she was aloof and not friendly. Why??? As I did what most should do, which is request what's reasonable in exchange for a luxury item. Then, the ring within weeks broke once again. I decided not to go back to them because it's clearly not going to fix their broken service and lackluster quality of jewelry. I am a reasonable consumer who deserves and expects to be treated with respect when any, consumer- based transaction occurs. As consumers, we all have options on where to shop and be treated with respect. As such, I will never return to pageo; I will never recommend pageo to anyone. read more

Pam and George are great. Beautiful selection, beautiful store (just remodeled) and always ready to assist for that birthday or anniversary gift. read more

This was my second experience with Pageo. The first was when I had a solitaire necklace made from I small diamond that I already owned. The second was to have a ring sized. On both occasions, I was treated with the care and competence one might expect if I were making a substantial purchase. That was not the case in either of these interactions. I love my necklace. It is exactly what I wanted. The ring was tricky and it fits just fine. I received several calls and texts updating me on the progress of the ring and a call to give me the cost for my authorization of the repair. All of the staff were extremely pleasant and knowledgeable. First rate experience! read more

Great product and amazing customer service. Found exactly what I was looking for, and for the first time ever at a jeweler's within my budget. George took great care of me, and I will definitely be back again. Thanks, JAG read more

Karine was the best. I shopped all around for my now wife's engagement ring and was very fortunate to find Karine in the Newbury Street store. She went out of her way to help me find the perfect stone for the setting I wanted (which they were only one of two stores in Massachusetts to carry) at a good price. I would go back in a second, in fact I went back there to buy her diamond wedding band. read more

Earlier this week I stopped in to look for a gift for someone. The service at this store is absolutely horrible. The older woman who attempted to help me was so rude and came off as entitled. While the jewelry is beautiful and all, the service is terrible. I really needed assistance for a gift for someone and this lady was rude and I had no problem telling her that...her reponse "I'm sorry you feel that way" and she walked away. You'd be better off shopping elsewhere..Do not waste your time. read more

I came in here to see if they would clean my diamond jewelry (engagement/wedding rings, earrings, necklace) using whatever machine jewelry stores have. Karina who helped me was very nice, she was happy to help me for no charge (she even got some rubbing alcohol so I could clean my earrings), and she didn't push any additional services. I also liked that the machine (which she also told me you can buy for at-home use) was located right behind the counter, so she didn't disappear into the back of the store with my stuff! Very positive experience overall. Don't imagine they get much window shopping traffic, though, as you have to be buzzed into the store. read more

They have a fantastic selection of quality jewlery and many unique pieces. Their service is exceptional - they always go above and beyond.

I went to Pageo to look for an engagement ring, and received fantastic service. I called in advance to ask if they had the stone and setting I was looking for, and was told to come in to look at their selection. When I got to the store the owner had laid out a few options for me to select from based on what I had told her over the phone. She understood what I was looking for and helped me choose the perfect ring. I will continue to go back to Pageo for any and all of my jewelry needs. What a fantastic store! read more

Pam was rude and arrogant after I said we lost various stones of an engagement ring we bought through Pageo Jewelers. Me and my wife went to another store to get it repaired. We would rather go somewhere else than buy any jewelry from any of Pageo jewelers stores. All they care is how much profit they will make off you while they abuse your emotions. read more