Very helpful! Walked in with a few ideas of what we wanted for our kitchen backsplash and Stacy was…read moreable to show other tiles that we might like. We were able to find good tile options that were affordable.

I worked with Donna, choosing tile for our kitchen remodel. She was very knowledgeable and…read moreprofessional. Donna gave a number of options for my back slash. One the tiles she suggested I chose and it's stunning! I have had numerous complements on it. I had a great experience snd would recommend highly.

What a fantastic experience we had with the team at Etched In Stone! We replaced are backsplash in…read moreour kitchen and the crew was immaculate and efficient! We cannot recommend them enough!!

I've checked out all the tile shops in the northern suburbs and Chicago mart area... No need to…read morelook any further. I have worked with Etched in Stone on a number of projects now. Kevin is responsive, service-oriented and knowledgeable. Rachel has a great eye and will help you explore the many options available in the shop. They can also help with stone and installation. Highly recommend!!!

i'm at the tail end of a 3 year rehab project with multiple contractors in their respective fields,…read moreand this was the best experience so far. Stanley is very no nonsense yet personable, and lightning fast. came out to the field either same day or next (can't remember) and called that evening with a quote for our kitchen counter tops (actually a few numbers, based on material). at the office, Slava was knowledgeable, friendly and fast when we came over to look at slabs. way better than the other places (read below). I spoke with Agnes over email to provide cutout dimensions and she was fast and friendly too, exactly like email should be. like 3 days later, everything was cut, polished and installed. looks great. this is the third place i went to. the others were a PITA as they only sell slabs, and don't fabricate themselves, and won't give you a price!! you pick out the slab, then you tell your fabricator which one you picked, then they call you back eventually with a price for $20,000 and then you start all over again, two weeks later. it's really, really nice that these guys are all in one and everything is FAST. price is also great. we didn't come in on budget, like everything else on this project, but at least we were close on this one lol. my only complaint is their slab selection is relatively smaller, and their slabs are not as nice (lots of veining, mineral deposits etc.) but i kind of expected that for the price, and we ended up going with quartz anyway.

Would give negative stars if possible. This business was recommended to us by a bathroom supply…read moreplace we consulted. After giving us a quote in writing that included onsite measurement and installation, they told us our job was too small and they would not measure or install. We would have to give them exact measurements and install ourselves. Also would not cut countertop to fit measurements of wall which wasn't completely straight (which another business did easily). Unbelievably unhelpful.

Just had new flooring installed today. They did a fantastic job. Maureen and I are extremely…read morehappy with our floors. Highly recommend them. John and Maureen

If you are looking for a professional company who does beautiful work, I suggest you consider Ozark…read moreFlooring in Park Ridge. They are efficient, knowledgeable, and trustworthy. They do beautiful work. You will find their prices fair. I heartily recommend them.

We were very disappointed and shocked by the lack of customer service and follow thru we received…read more Initially we were satisfied with Beverly and Pat's work. She was recommended by our builder and helped us to pick out tile for our new custom home. It was professionally and very nicely installed. However in one bathroom, we immediately encountered a problem. It took months of working with the tile manufacturer and distributor to come up with a solution. However, Beverly ignored us, wouldn't return my phone calls or emails, and refused to cooperate with the other parties to come up with a solution to a product that she sold us. They never stood behind the products or labor. She was very friendly and helpful until we encountered a problem. In the end we're having to remove the tile and replace it at our cost. In a new house, that's unacceptable.

Sorry, but I can't recommend this place. I should have done more homework before buying a…read morecountertop from them. While it's in and looks okay, that result had nothing whatsoever to do with Finishes as their involvement just added an unnecessary step. In the description here it states: "We also fabricate and install countertop materials such as: Cambria (Quartz), Ceasarstone (Quartz), Granite, Marble, Silestone and Corian" That is a lie, plain and simple. They have no shop, they themselves do not do any countertop work, but instead farm it out to partners just like the big box stores do. Worse, when you talk to the owner Beverly, she will look you in the eye and tell you she is a "dealer" for companies when she clearly is not. Her partner is the dealer, and she just has a little box of samples to show you. She only has one small chunk of granite installed in the store and no quartz. Beverly also claimed to have used the "same guys for over 10 years" but the "guys" she uses havem't even been in business that long. I may or may not mind people using partners, but don't lie to me about it. I came here to do business with a local firm and cut out the middleman and the risks involved with dealing with the big box stores. These guys are nothing but middlemen when it comes to countertops. What exactly am I getting for the markup they add, a box of samples? Finishes didn't even show up for the measurements. At least the big box stores have buying power to (maybe) get you a lower price, Finishes does not. If all you are is a designer or general contractor, then say so. Perhaps they actually do their own work for floors? I'll never know as I don't do business with people who lie to my face and add no value.

Unlike other reviewers, we actually used Pro Fence. We called several fence places in the city and…read moreran into people not calling back, estimates on scraps of notebook paper (seriously) and ridiculous quotes. It makes me wonder who all the condo buildings in the city are going to. Anyway, the guy who came out was very professional and well spoken. He called us back right away and was prompt. He knew what he was talking about and quoted us a fair price. However, that's where this story takes a turn... Luckily we only got a run of fence in the back. Because it looks like crap. It almost seems like some people from a welding 101 class did the work. We also had some mesh installed around all the door handles. When you gently pushed on them, they came off. I'm guessing they spot welded 3 or 4 points rather than the 20 or so each one needed. They were also going to fix a few bent finnials on the front and attach another piece to a front gate. This wasn't done. I figured that we'd never see them again, but I called and complained and got some people out the very next day to re-do the mesh welds. Perhaps it was because I let him know that the crew left a large sheet of metal mesh at our house that was probably pretty pricey? After all of this, I'd still probably give them two stars because at least dealing with the office was fine. However, once we had a locksmith come out to install locks, he pointed out that not only was the piece of metal that goes in front of the lock to prevent break-ins on the wrong side of the fence, the area around each lock is so jacked up that the doors only stay closed if you lock the gate using an extra long dead bolt. I wish we would have never gotten an estimate...

Wow. My experience with Pro Fence is completely different than that of the other reviewers…read more My husband and I needed to have our wrought iron fence painted as it was looking pretty rough. In addition, our gangway gate was crooked, so it would not close and lock. I called for a quote and Rodrigo came out (If I remember correctly) the same day. I had gotten a total of 3 quotes for this work, and although Pro Fence was not the least expensive, I went with their company and am very happy. Due to bad weather, had to reschedule a couple times, but Rodrigo kept in good contact and was easily reachable when necessary. The rescheduling was necessary due to the dry time needed for the paint (so it wouldn't bubble from the rain). I appreciated their concern with doing the job correctly, and didn't mind the rescheduling. The fence was sanded and painted and looks great! I am very pleased with the job. I only wish others had had a similar experience to mine.

Nex flooring did an amazing job refinishing our wood floors. Their attention to detail and quality…read moreof work is incredible. My floors were in dire need of refinishing after 17 years and now they look like new. Mike and Bill are patient and take the time to explain everything including how to care for the floors properly (I was doing everything wrong before). We stayed in our house while the work was done too. It was a logistics challenge with dogs but it can be done. I would highly recommend Nex Flooring to anyone in need of this service.

Michael charged me $20,000 for engineered floors in my condo plus a kitchen floor. In the process…read morehe accidentally burned six planks with paint remover and acknowledged it was his fault and said he would repair the floor Michael made several appointments with me but cancelled at least six. I have not heard from his again, he has just walked away.

Some of my siding on my garage was damaged by a landscaper. I called around a few places and…read morewouldn't even get a call back because it was a "small" job. After contacting Mark he came out and gave me a reasonable estimate for the work. Mark kept in contact with me to keep me updated with when the materials will be available and when he would come out to do the work. He was clean and I am extremely happy with the work that was done.

He did a great job resealing the roof around my chimney. He was fast and responsive to my messages,…read moreand fairly priced as well. I would use again!