Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

Bob, Randy and Francisco were careful, efficient, thoughtful and professional. Five stars from me.read more

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

Our existing storage place is wet. We weren't in another space and are moving the items. I think…read morethat there should be some kind of compensation. You get a storage place that you can keep your stuff. While moving it to another storage unit, we realize that old unit is wet.

Would give them 0 if I could. Technology is fine - easy to get in/out, but canceling is a…read morenightmare. 1) Got a call from the property manager when I disabled autopay about 3 weeks prior to moving out (so she KNEW we were leaving) 2) Cleared the storage unit, sweep it, removed the lock 3) Tried to inform the property manager but she was not in her office; 2 phone calls rang to voice mail 4) Tried calling corporate - they would take NO action unless I could provide the hour and minute I last accessed the unit. Are you fricking kidding me? Who records I last entered the unit at 1:13 pm... Do NOT use the Roseville location.

Looked all over for some reasonably priced storage places and found North Star Mini. Public Storage…read moreprices were high and for the size of theirs compared to North Star; this was the better deal. North Star is clean, well secured and has many sizes to choose from. Entered in through security gate, pulled up outside entered another code into the building. Dollies and moving carts available for use. For what we needed, this place delivered. My only suggestion would be to add on line payment options, but not a huge biggie.

Over priced although the property seems to be kept up...not hard since it is cement and steel!…read more The staff are terrible. One guy manning the front desk tried to short change me!

Bobby was amazing! he went above and beyond to help me during a hard time of life - with no where…read moreto go and needing safety for my items ... Bobby made me feel like family as soon as I walked in. I come to the unit often and he is always in office and ready to help. I would definitely rent from him again!!

The ceiling of the unit I just rented had a pride up metal wire ceiling. Pretty sketchy. We'll see…read moreif they repair it after the complaint I made.

Very friendly staff and professional. They are a bit understaffed but it seems they do what they…read morecan. They are very helpful.

Everything cost too much over here. Went to buy propane tank and it cost double the price for a…read morefull tanks, empty tank alone cost as much as a full tank at Home Depot. They should rework on their service's and pricing....

Ok I admit. I don't live at this Public Storage. Or any storage facility for that matter. But if I…read moredid...this would be the one I'd live in. That's a compliment. I had a great experience with Lori and Desiree. Both ladies were extremely helpful from start to finish. I got a great deal and the whole experience was painless on Public Storage's end. Packing to ship things across the country on the other hand is another story. Thanks PS!

Easy to sign up online for climate controlled storage. App aided access. Facility well lit and…read moreclean. Very happy to have found this place near to my home.

The people were nice, but after 6 months, they doubled our rental fee. It want from $134 to $250…read more They bait you in with an attractive rental fee up front, but then gouge you once you are settled in. I will never rent from US Storage again and am telling everyone I know about our experience.

I called for Information and pricing about a unit and expressly told the person I talk to I did not…read morewant to reserve unit at this time. He said he'd hold onto a unit for us but I said we are still deciding whether we wanted a storage unit or to use a cube type service. I hung up and immediately received a text message thanking me for my reservation. It seemed odd to me that they collected all my information before they would tell me anything as far as pricing, which was pretty high. I called to be sure this reservation was canceled because it never should've been made in the first place and I encountered another fairly aggressive sales person on the phone who stated it must've been a misunderstanding. That's not true it's just very high pressure sales and it's not appreciated. Their storage facility may be just wonderful but their sales tactics are not appreciated at all.