Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

Bob, Randy and Francisco were careful, efficient, thoughtful and professional. Five stars from me.read more

Some days are 5-star days at this Extra Space location, and some are 1-star days - so I settled at…read more3. Here's a +/- look at my experience over the past year: + When I've needed help with my storage unit door not opening, a team member was onsite and able to help me. - It took a total of three times because the issue kept happening, which was a bit frustrating. + It's a large facility with a few different entrances, a parking lot, and a few places you can pull your car into for loading - Currently, 2 of the 3 garage doors are broken, causing a major backup for people needing to load. One door has been broken for over a month, and the second one broke last week. + The communal hallways and spaces seem well-kept and clean. - The bathrooms can get to be in pretty rough shape, and don't seem like they're checked often. + There are tons of storage units of all shapes and sizes on-site and the cost per month seems reasonable - It would be handy to have a bit better signage for where the different number units are, bathrooms, etc. I'll continue to keep my storage unit here, but would love to see issues like garage doors and bathrooms improve!

This place scammed us out of tons of money, was dishonest and our belongings were stolen. We do not…read morerecommend this storage facility.

The lock up self storage is basic storage. Good security. Easy to find and the place is clean…read more The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.

Seamless rental experience. I needed an extra locker and in 10 minutes I was moved in. All the…read moreemployees are great to work with.

Great experience here! I ordered a unit online, and when I saw it in person I realized I needed…read moresomething bigger. They were very accommodating in helping me find the right size. I moved my stuff in today and it fit perfectly. I also really like how this storage facility is set up. It was incredibly easy to get in and out. Highly recommend!

These guys have been super helpful for my somewhat stressful and sudden move. Jim is so easy to…read morediscuss options with, and so very friendly! It is a rare thing these days, I am grateful to have a place I can trust in turbulent times. Thanks for everything Public Storage!

Jarrett Buxell is a man you want to do business with. I spoke with him for quite a while about my…read morerecent storage troubles (see my negative reviews for Extra Space Storage) and what I was looking for, and he provided a better solution in the next ten minutes than what I got in multiple days of dealing with ESS. He built the storage units at MPLS Storage himself (it's family-owned and operated). He showed me the 12ft walls, and how they can't be scaled by anything short of a full-sized ladder (ESS has 8-foot walls that can be cleared with a lawn chair). Tenants are admitted to their units by appointment only, which means no strangers following another customer through an unlocked door like at ESS. Most importantly, he listened. He heard my concerns and addressed them immediately. He's a human being who wants to help others store their belongings safely and securely, and he's the opposite of the experience I had at ESS. If you need to store stuff and don't mind making appointments, store your stuff at MPLS. You won't regret it.

Best storage facility ever. I've used some storage facilities that are creepy. This place is great…read more No chance of anyone creeping around or seeing evidence that someone is living in their storage unit. It's less convenient, because staff has to be there to let you in, but worth it for the safety.

They have mice now. After my burglary loss in last July. I have some clothes stored and all damaged…read moreby the mice. Need more cleaning !!!

Great space, easy access, and wonderful location! Jessica reached out and made sure we were all…read moreset, which was reassuring.

Hi, I am leaving a mixed review for this place, and here's…read morewhy. I was in the process of moving so we rented two units here until we got settled. We moved over winter, so when it warmed up I went in to clear it out. There were so many nice turds. Some of my bags and items had been actually chewed through and items are now damaged. The rent was raised several times throughout renting here. One month it was raised I think 10 dollars, then a few months later it was raised another amount etc. this happened for a while. I never complained or asked about a discount or refund because well, I just didn't. I got my stuff out and left. Now - the positives - I will say it's nice to be able to enter at one of the many entrances, they have carts on site to use, it is climate controlled and it is fairly simple to get in and out. Staff is also extremely kind, very nice and helpful. I think it's ok for the situation I had, to just rent for a short time then get out. I couldn't imagine leaving my things in here for an extended period of time. Especially clothes. Yikes.

they refuse to set up auto pay, in the hopes that you'll miss the first 5 days of the month in…read moresending your payment, so they can make you pay double the cost of your unit ~ the late fee is literally the same cost as the cost of my unit. And don't ever try to call their "customer service" unless your doctor told you your blood pressure is way to low ~ spending 4 hours trying to have a simple conversation, and get anything resolved WILL NOT HAPPEN.

i have just emptied my storage unit after a plus 5 year stint! i was so fortuante to have a…read moreconsistent staff - Chris is the absolute jewel of a person- during that time. the place is always clean, feels safe for a downtown environment-- secure and warm , friendly ... a big thanks--- it was actually sad to leave !

Excellent lock up units. The staff has been very helpful. Location is super convenient to downtown…read moreand easy access off highway 94. There's usually a couple stalls open that you can pull your car inside to get out of the weather. Inside the facility is kept up nicely and feels very secure.

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.