Michelle at Action Maytag was very helpful in describing the different qualities of refrigerators, answering our questions and concerns plus giving us printed information on each selection offered. Then, when Robert delivered our chosen refrigerator, he set it up and then patiently described all aspects of it. I appreciate dealing with a neighborhood business rather than shopping in a large, impersonal, home improvement store. read more

I've been using Action Maytag since they first opened in Temecula. My whole family (parents, cousins, sister) have bought washer and dryer combos here and we will continue to do so. The people that run the place are the nicest and are always helpful in servicing the equipment. Most of the problems we've ever had with anything have been serviced under warranty. We've even bought used washers & dryers for the kids to use while in college and those lasted a long time too. I think some of these one star reviews have to be made up; especially when some of the reviewers only write bad reviews at all locations. Sure, you can find things on the internet cheaper; but you're gonna get what you pay for. read more

Wayne did a great job repairing my dryer. He was knowledgeable, clean, and speedy. Thank you Action Appliance Repair!

I was shocked. I had called a few other appliance repair companies and decided to go with action appliance because we have an extended warranty on our refrigerator through Best Buy and I felt like they did a good job. Since we have a warranty I didn't know their billing practices. Our dryer stopped working so we decided to use them because like I said previously they did a good job. The technician came out in a timely manner and diagnosed the problem pretty quick and then the shock came, I was told that the door switch was bad and that he had a used one he could install for $15.99 plus tax and $65.00 for coming to the house and $70.00 for the labor which would have been about 10 minutes total. Most of the other companies had told me that the initial charge would be included in the labor if we have them do the work but this company wanted both to be paid on top of charging me for a USED part. I find this whole thing outrageous and will never use them nor will I ever recommend them. read more

I think the techs name was Andrew. He was very professional and helpful and even thought to reverse the door of the dryer for us. He diagnosed the problem ordered the part then came back and installed it. We are highly satisfied. Ticket number 358605311 read more

super store. super products. super sales people (colby, the magnificant). so satisfied with the store, the people and the products. thank you so very much. we looked all over for an upright freezer that was 8.5 cu ft. we needed a dishwasher and they had plenty to choose from. thank you. read more

I have been shopping at Action for years and have always enjoyed doing business with them. They are friendly and knowledgeable about the products they sell. I can always count on a smile when I come in. I believe this is a family business and it shows by the concern they have for their customers. Anytime I need an appliance or a mattress I go here, and every time I have purchased something I am 100% satisfied. Also, if I do need service for an appliance, their service team is prompt in scheduling and treating the issue. I definitely recommend this business! read more

I bought a new washing machine and had it delivered by Matt. He was really pleasant and got the job done in no time ( hauling it up a flight of stairs. ) Thank you Matt I'm loving my new washer . read more

Just want to give a shout out to Action Appliance. My husband has been trying to help a retired neighbor lady repair her dryer. She does not have the money for an actual repairman or to replace her existing dryer. My husband is not an actual handyman but just a handy guy and just trying to help our neighbor. He has bought a couple of repair parts from Action Appliance for the dryer and the employees have been super helpful. He has even called Action Appliance to ask for advice on what to check next and the repairmen have spent a lot of time with him on the phone giving him suggestions. Even the associate who answered the phone spent a lot of time trying to help. I just wanted to say thank you to Action Appliance for their help and when we need an appliance repaired, we will definitely give you a call!! read more

They're very friendly. We got a refrigerator when we got our new house and have had nothing g but problems. Whirlpool sends out repairmen then Joe from Action has to fix what wasn't fix correctly. Very clean and professional. He speaks very kind and listens to you when you describe the problem. Cant say enough good things about him read more

We called because we needed assistance installing our pedestal. They were very eager to help and sent Matt out the next day. He seemed so knowledgeable, it was easier than trying to do it ourselves. He came right on time and did a great job. I would definitely use them again and shop there for my future appliance needs. read more

This is my fourth time dealing with Action and I have yet to be disappointed! I phoned yesterday and had an appointment booked for this morning. The technician (Joe) was polite and very professional. He wasted no time in finding the problem and was able to fix it on the spot. What strikes me most about this outfit is their honesty. He could have told me anything and I'd have no way of knowing if I was being cheated. The problem I was experiencing was minor and a quick, relatively inexpensive fix. No nonsense with these guys. I highly recommend this company. read more

Lindsey was very helpful with info on washer dryer and bought both a fridge and mattress. Have also purchased in the past a microwave and fridge. Would recommend before hitting up the big stores. read more

After having a lengthy delay in getting our washing machine repaired, we decided it was time to purchase a new one. We had purchased a small refrigerator several years ago at Action Appliance and decided to try them for the washing machine. Their efficient assistance was amazing! The gentlemen that helped us was very knowledgeable on the different machines with no pressure at all. We made our purchase at 4:30 p.m. and had our washer installed and working by 9:30 am the next morning! We will definitely return for our next appliance purchase. read more

Just purchased a washer, dryer and refrigerator today and couldn't be more pleased with the price and the service! This wasn't the first purchase from Action Maytag, I've purchased numerous appliances for my home and business' over the years and have always had the same excellent service (Wayne!) and their prices always beat the competition! read more

The customer service here is phenomenal. My wife and I came here for the first time in November and purchased a refrigerator and a washer. We went back one week later and purchased a stove and dryer. The prices were great and all of my questions about the items were answered. I called today about a small issue with my refrigerator they had a technician a here a couple hours later. I recommend this store to a lot of my friends and family great experience and everyone that works here is super friendly and they make sure all of your questions are answered before they leave. read more

I have been dealing with action appliance on and off for the last couple of years. all I have to say is good things about them. I have ordered appliances from them and have had to had services done on other appliances. They have always arrived with in the time zone that they said they would. My appliances were always fixed and their rates that they charge are reasonable. When I have spoke with Kelly on the phone or spoke with her in the store she has always been very nice and also very helpful. Andrew the tech has always been fantastic as well. He has always been honest and truthful and has always been able to take care of any issues that had been going on with my appliance. I greatly appreciate very good customer service. In the past when I have dealt with other businesses that sell appliances, the customer service has sucked, the sale rep's lied about the warranty, or a truck would brake down and would not do a dam thing to try and get another truck in order to deliver my appliances. Even after going through the chain of command or proper channels, I would get nothing but a bunch lies or told that there was nothing that can be done. Also I am on propane and when i needed a propane kit installed on my stove, I would ask if they had tech's that installed the kit and they would say no and tell me i have to call the Gas Company or my propane company or someone else. no one could ever refer me to the proper place in order to get the propane kit installed. Action Appliance has tech's that can install the kits. So thank you Kelly and Adrew at Action Appliance you have always been great to speak with. Before I shop any place else for and Appliance or any other items that they sell, I will shop at Action Appliance. read more

Clean store, great variety, and Lindsey hooked us up with a deal on a Maytag Fridge and squeezed in same-day delivery! Buy American made, they last a lot longer. read more

This store is a rip off. Their parts are overpriced. Beware, they also don't accept returns. I bought a couple of parts in the morning but ended up not using the other part and try to return it in the afternoon but they won't accept it. Never opened, but they said that it is their policy. They will not tell you about this no return policy until you're returning your parts. Suggest using Preferred Appliance Parts in Murrieta instead for any parts. read more

Kelly was the representative we spoke with in the store, and she was very thorough. On top of answering all my questions, she was polite and detail oriented. After buying a washer and dryer, we asked for delivery. On delivery day, we had a gentleman named Robert install our washer and dryer. He installed them impeccably, and even had a suggestion to make the venting solution for our dryer more effective. In total, the experience was awesome, would recommend to anybody. read more

We had a very experience buying a new fridge. They had the best prices and were very knowledgeable!! Lindsey was extremely helpful and was accommodating on delivery times. Excellent customer service, highly recommend! read more

Well I had another horrible experience with Joe the service man for action appliance and repair on Ynez in Temecula. He stated that our refrigerator needed a new compressor and he was going to charge us $600 for the labor to install it on top of the $99 service call charge. He had the nerve to offer us $30 off on a new refrigerator from his store for our $2700 refrigerator that is just two years old. Just six months earlier we gave him $600 for a new control board. What a rip off!! If I could give them a minus star I would!! He did not know what he was talking about in the repair. When I called him on his incorrectness he changed his story! Wow! Unbelievable!! Do not use this repair shop!!!!! read more

I recently remodeled my Kitchen - I went to Action Maytag to buy my appliances. Having not bought any appliances in many years, I was IMPRESSED with the knowledge of the staff in bringing me up to speed in everything new and what it was that would fit my situation best! The staff did not try to up sell in anything that I did not need! It is great to know that there are honest companies out there still with great customer service! I would/will recommend Action Maytag to my friends,family & everyone! read more

INCOMPETENT!!!! DO NOT USE!! IF I could give zero stars I would. Ripoff. The first guy that came knew less about the fridge than I did. My water would not dispense, he told me the water tank, which is inside the non frozen side of the fridge, was frozen. Yet nothing else in my fridge was frozen. HMM? I debated with him a bit as to why that was even a possibility. After he left I took a look at the fridge. It took me about 3 minutes to remove the tank and see it was not frozen. I then worked on the fridge some more and determined that the output valve was bad. I called them to come out again and actually determine the problem. He put the voltmeter on the valve and determined it was bad in no time at all. I said, "I told you so." Then he wanted $125 for labor to replace it and also wanted me to replace other valves that weren't broken. Having looked over the fridge extensively at this point I knew that was a ripoff and I declined their install. I went online to the parts dealer and they had a video and diagrams detailed every step. All I had to do was remove one screw and unplug the valve (almost exactly like unplugging a socket from the wall). It took me 7 minutes, including finding the right wrench. $125 for 7 mins work??? read more

Great service here and very knowledgeable about appliances. We purchased a new washer and dryer and they took the time to explain pros and cons of different models and recommended different products based on my needs. Did not simply recommend the most expensive. I would highly recommend this store to anyone in the market for appliances or needing service. Very fair pricing and fast, convenient delivery. read more

Great service! Highly recommended! Came out fast to fix refrigerator, figured out the problem & was in and out in less than 20 minutes! Thanks Michael @ Action Maytag! read more

My whole experience with Action Maytag has been great! As a new homeowner, I'm not very knowledgeable in the appliance arena and my oven broke. Michelle was a huge help is running down my options, didn't pressure me at all, held certain items and arranged a service call to confirm my chosen model would fit. Matt delivered my oven on time and was quick and friendly during installation. He ran through some of the features and even vacuumed up the dust from the cabinet cuts. I will never go anywhere else!!! read more

My experience at Action Appliance was great. Kellee gave wonderful customer service. I am looking foreword to years of reliable cold things in a box read more

This is the 3rd or 4th time Michael from Maytag has been to our house to service an appliance for us, (Different appliance problem each time) and he is always very friendly and informative when asked questions about things he is doing and for what reason. We've also order parts for our very old stove that they were able to find for us on a walk in basis. I have been using this business for many years and will continue to do so because of the excellent service. read more

My family has a Maytag washer from the 1980's. When the agitator in the washer stopped working, we had them come and take a look at it. They determined pretty quickly that the transmission had blown. Knowing they would have to order in a new transmission (since the washer is so old), they told us it would be about 3 days to get in the part and fix the washer. The service call was $49.95 and they gave us a price quote of $350 more for the repair. Before committing, we looked online to get an idea of the cost of the replacement part and took a look at a number of new washers. In the end, we decided to go ahead and have them repair the washer. read more

I understand they need to make money but paying close to $200 for a 10 minute repair is a bit much. Breakdown was $50 for a $4.00 coil kit and then $74.00 for labor PLUS a $50.00 trip charge? I can see charging that trip charge if we didn't go with your service but the labor plus the trip charge is a bit much in my opinion. Yes, they fixed the problem but after I looked up the price for the part online I felt compelled to leave this review. read more

This place is absolutely awesome! I have bought a few appliances here and also used them for a repair. Their prices are tough to beat and their customer service is phenomenal. My last purchase was a washer and dryer. Michelle took her time and explained every detail of the brands I was looking at. She got a few different prices together for me. She never pressured me into any sale. She is great!! She went beyond the call of duty and that is greatly appreciated. Matt delivered our washer and dryer. Installed perfectly. He was very courteous and professional. If you are in need of top quality appliances, with a knowledgeable staff and excellent prices, this is your one stop. Don't waste time on the places in town. I took the time in the past to shop their prices and was told by one of the big box stores in town, they will not meet or beat their prices. Like I said, this place is awesome! read more

Just had an AMAZING experience with Action Appliance. I had literally just moved into my new house and realized that the dryer hookup was gas instead of electric. My current dryer is old so I had no problem upgrading to a new gas...my dilemma was time. I talked to Best Buy, Home Depot, and Lowe's and no one could get me the Maytag gas dryer that I wanted (or one that I really didn't even want) for over a week. I googled local appliances and this place came up. I drove down there 30 minutes before close and was helped by Colby. This guys service is exceptional!!! He not only had the dryer I was looking for ($10 cheaper than the competition), he could deliver it the following day. Once hearing about my time constraints, Colby offered to deliver it himself first thing in the AM. He showed up early, helped me do the install and took away my old dryer. If you have a need, I HIGJKY suggest Action Appliance and make sure that you ask for COLBY! I will be back!!! read more

Diagnosed a broken over the range microwave. Replaced with new one...applying service call to new unit. Very fast fair and professional. Highest recommendation. read more

My Wife and I bought our new Tempurpedic mattress from Action Appliance and we couldn't be happier!!! The customer service and knowledge from AA helped us decide on our big purchase and we would definitely go back to them again. read more

Above and beyond great service. Bought it Thursday at a much better price than Sears outlet. It was delivered Saturday by Kevin and Matt. On time, respectful, and fabulous work. The whole team was amazing and provided great customer from beginning to end. read more

Last month I bought all new appliances from Action and I couldn't be happier. Lindsey and Michelle were awesome, helping us find everything we needed well within our price range. They gave us excellent customer service. Robert was very helpful installing everything. We definitely saved so much money going to Action and I will be returning for my next appliance(s) purchase, as well as referring to my family and friends. read more

Matt delivered our new frig and he was outstanding with the whole process. He took great care to remove the old frig and to bring in the new one--not a scratch on anything. Very courteous, knowledgeable and friendly. Very impressed with Action Maytag!! read more

They were fast and efficient! I was able to meet them on my lunch hour for delivery of two appliances! They installed two and took two away in less than 45min. It was awesome! Always friendly customer service and easy to work with!! read more

I went in and ordered two small parts. The manager said they would be in the next day, Friday (a 3 day weekend) so I paid the full amount. When I arrived on Friday the manager was off til Tuesday and the girl admitted that the order had not been placed and my paperwork was tossed to the side. She offered me a 10% refund. We were without the stove until the part would be in on Tuesday. On Tuesday the manager was back and said the part was not in, had no idea why (other than it had been a 3 day weekend) and never apologized or admitted he had tossed my order to the side of the desk! I asked him to find out why my order was promised next day and not in on Friday. He didn't seem to care and just said they were busy. At least the hourly employee girl cared enough to apologize, the manager could care less! Very dissatisfied customer who found the parts in stock across town at Preferred Appliance Parts. One phone call and they were more professional than three contacts with Maytag! Also, the same parts were cheaper at Preferred! read more