My review is about ALL the branches in California not one specific store and trust me if a good…read moredeal is offered on consignment I will drive. As with any retailer some locations are better than others but apparently corporate is stupid! I have purchased from Bakersfield South. I am a Retired Police Officer. LEOSA, HR 218, California CCW. There are certain things I am exempt from with the main one being California Revenue and Taxation Code Section 36021, active and retired peace officers are legally exempt from California's 11% firearm and ammunition excise tax. 36021(a) explicitly exempts retail sales of firearms, firearm precursor parts, and ammunition made to any active or retired peace officer. They just have to complete a form. I have gone into three locations only to argue with Managers and forcibly take my documents back. Could it get more fun? YOU BET IT CAN! Sales tax is NOT Standard in California depending on the City involved. (Pasadena 10.5, Reseda 9.75, Bakersfield 8.25) Not huge UNLESS you are charged the California Excise tax as well. Add 11% a $1000 firearm can set you back $1300 before you get out the door. Add Ammunition, ANOTHER 11% its per sale and separate items per California. If still with me, You Rock. Ruger stopped making a firearm I wanted!! Once the old, new factory was back on line there it was BUT not California compliant. (Ruger does not make State Compliant Firearms. They SHIP with compliant magazines but sillyness like fin grips is up to the reseller or their third party to furnish) Big whoop. On sale, Californication compliant, stupid fin grip but it may be two more years to come back. "ADD TO CART" Oh gee, excise tax is automatic so I called On Line sales support. TIM ROCKS!!!! The guy had no idea about any of what I have mentioned like most of their employees. (Excise tax, different sales tax rates in the same State and COUNTY.) The excise tax is $100 and may take months to be refunded because the purchase went through corporate not a branch. Turners needs better District Managers that know more than how to pull a trigger or sell something G Day All

I have been coming to this Turners for yeeeaars, since it opened, and it has always --always-- been…read moreexcellent! Staff is always helpful and friendly, gun area is well stocked (given whatever political madness of the day), and I've always left with positive vibe. Yesterday was my first PrivatePartyTransfer and, yet again, they delivered with speed, friendliness, and NO extra fees! I've been to other Turners branches and they're good, but SantaClarita is consistently the best!

Dick's Sporting Goods was huge with so many departments to explore! Everything was clean,…read moreorganized, and easy to navigate. I honestly wish my son had been with me because he would've loved walking through the whole store. I stopped in to exchange a pair of shoes, and David and Breana were both incredibly helpful, friendly, and made the exchange process quick and easy. Great customer service and a really nice shopping experience overall. I'll definitely be back!

Made an order online. My husband picked it up the next morning. Fast easy. And we love our new…read morewagon.

Harry and Logan are always super helpful when I go into the shop. They've help me select a handful…read moreof rods and reels, listening to what I want to do and providing me with equipment options that I need to do it with. They also provide friendly tips. The Tackle Express YouTube channel is also full of information. Great shop!

I generally leave reviews for restaurants and never would I thought I'd be leaving one for a tackle…read moreshop but I couldn't justify not leaving one. I wish I can give it 100 stars. The professionalism and customer service was outstanding. As a casual amateur fisher-dad that doesn't want to disappoint the kids (and wife lol) every time we go fishing, I would like to sincerely thank this shop and the staff that assisted our visit here last Sunday. Not only did we feel welcomed, we were taken care of with genuine kindness and helpful information. I wish I remembered the employee's name, he was the only one there on a Sunday morning, but he was excellent. He helped answer all the questions we had about our fishing trip to Castaic Lake for the first time. He showed us all the recommended baits/lures/tackles, educated us on different casting setups, and took the time to show us how to efficiently and effectively tie everything together. With his recommended products and setup (that he helped put together) on my daughter's toy fishing pole, she caught her first fish (bass!) within 10minutes of being on the boat. At the end of the half-day fishing trip she caught 2 and the wife caught 1 all with the products that he recommended. Not too bad for first timers there on a "slow" day! Thank you Tackle Express! We'll definitely come back for our next fishing trip.

Joe is seriously one of the nicest people I've ever met. He went out of his way to help me and even…read moreoffered to order whatever I needed if they didn't have it in stock or in my size. You can tell he genuinely cares about his customers and his community. On top of that, he makes it a point to hire and work with other veterans whenever he can to support his fellow brethren. I'll always recommend people stop by and support this business; especially if you're looking for anything military or first responder related.

Great sho with good variety and run by a solid man. When you need gear. See him. Veteran and good…read morehuman.

My mom and I went in to look at some backpacks for me and Jeremy approached us and got me fitted…read more He was very helpful and explained all the options thoroughly. I came out of there with a ton of knowledge that will help me decide which backpack I'm going to go with. Thanks Jeremy

I called this Northridge REI to check if they have a specific pants in stock. They said they have…read moreit and will reserve it for me at the front desk. I drove 40mi to this location and when I went to check out they said they don't have it reserved. The cashier and clothing associate did their best to find my order but I still wasted gas coming here. I had to settle for a different color pants but due to the misleading information - I won't be returning to this location

Came across this shop while doing building HVAC maintaince for the plaza and I can't stop coming…read moreback! They have a great variety of tactical gear and always getting all the great new stuff from manufacturers. The customer service is great!!! They make you feel right at home! Store is run by a father, son duo that do everything they can to please the customer! I always walk in for one item and leave with more! Great job guys! Keep it up!

This place is awesome and has the best prices I've found. Found them by chance through an Amazon…read morepurchase and now I love that it's in my back yard.

While other staff were accommodating and welcoming, after being asked by Mikey (who was very kind)…read moreif we "needed any help" we were, what I can only describe as accosted, by who I presume is the manager of the establishment (tucked in dress shirt, older, noticeably hiding agitation) He burst through the a door behind us and barely hiding his suspicion, in a stern tone said "do you guys need any help?" at us after we were attempting to realign a product we knocked over. Mind you, we were carrying product that we purchased shortly after but for whatever reason this gentleman found it necessary to march out and essentially throw a thinly veiled accusation at us. It's very clear he thought we were attempting to shoplift and without valid reason. I implore that this person do better in the future. I won't be returning to this store and will be telling others about my experience here.

Sadly we came to Big 5 to purchase some fishing supplies. While they do have a fishing equipment…read moredepartment, the inventory was very low. They did not have any leadcore line and had very limited choices of needle fish. We are right in the middle of fishing season and it would be nice to see a sporting good's store with a decent amount of inventory. The sales associate in the front of the store greeted us when we arrived and wished us a good day. This store is located in a large shopping center with plenty of parking even though it is a busy parking lot.

This is a solid store. They pretty much have everything you need…read more The employees are friendly for the most part, though it can be a little hit or miss depending on the day. Some people can come off a bit grouchy, but overall they're helpful and knowledgeable about the gear and things related to the field, which I appreciate. I'd recommend coming here if you need anything. Also, definitely sign up for their rewards system.. you can get some discounts and money off when it adds up.

I shopped at the store a couple of months ago looking for some new boots that I had seen on their…read morewebsite. It turns out the boots I wanted were not stocked in the store and I was told the boots had to be ordered online. I am always hesitant to order boots that I cannot test fit first, but I was assured I could exchange them if I needed a different size. So, I went ahead and ordered the boots online and also added a t-shirt that caught my eye. When the order arrived, the boots fit good but the t-shirt was a size too small. A couple of days ago I drove to the retail store to simply exchange the t-shirt for the next bigger size, which they had in-stock. That's when I was shocked to find out that they could not exchange the shirt for a bigger size. The reason given was that they changed their return policy and all online order returns must be done by shipping the item back to their warehouse. I asked the salesperson if I could just drive to the warehouse (2.4 miles away) to make the exchange, but was told the warehouse is now closed to the public. (I'd visited the warehouse in the past to pickup previous orders held in will call.) So when I went home and got online to process a return/exchange, I found out that I am required to pay $15.00 for a FedEx shipping label to have the item shipped. For a $16.00 t-shirt, it's ridiculous to pay $15.00 to ship the item back just to exchange it for the proper size. I've been a customer of LAPG for several years and have always been pleased with the retail store staff, but I am not at all pleased with this new corporate exchange/return policy. Seems ridiculous that I could not simply exchange a t-shirt which is one size too small for the correct size shirt which is right there, in-stock, just because the original purchase was done online. The only reason I originally made the order online was because the boots I wanted were not stocked in-store. So if I'd been able to originally purchase the boots and t-shirt in-store, I would have been able to exchange the t-shirt in-store. But, because I purchased online, I have to pay $15.00 for shipping so I could get the correct size shirt? This makes absolutely no sense and online buyers should be aware of this ridiculous policy.

Durable snow gear at at an affordable price. They have a pretty good selection of gear to choose…read morefrom. I come here when I need some bibs or a new snow jacket. The service is friendly and helpful in finding what you need.

I needed some snow gear for my kids recently and it was very last minute. I did not even know that…read morethis place existed but I'm so glad I found it! The store had so many options and anything you need for the snow is there. The owner was very helpful in getting me the sizes that I needed and making sure I had everything for my trip.

Tried to order online. Order kept getting cancelled without notice. Incompetent staff.read more

Excellent customer service, a wide variety of selections, a clean environment, and knowledgeable…read morestaff.